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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform video thumbnail
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Jotform Screenshots
Jotform screenshot 1
Jotform screenshot 2
Jotform screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 01, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
Madison F. avatar
Madison F.
Clinic Receptionist
Share
"Create the perfect form for you!"
What do you like best about Jotform?

The ease of Jotform and how I am able to create something for any occasion, business or personal. I like that I am able to get as creative as o would like as well with Jotform.

What do you dislike about Jotform?

Nothing, I think everything about Jotform works super well. You can make your form available by link, invite, or Public. I think maybe ease or formats might be easier for someone with no experience with technology and how jotform works could be helpful.

What problems is Jotform solving and how is that benefiting you?

Jotform has created a way for me to get answers all in one click. It also has allowed me to put together a form with all questions I need to ask all at once covering all aspects of what I am using it for.

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
DB
David B.
Founder
Share
"It Gives You What You Need - Simplified"
What do you like best about Jotform?

The process really is very easy to setup and have forms at your fingertips to send out to clients, customers, patients. The HIPPA compliance option is a must for those of us working in the healthcare field. The site is fast and easy to use.

What do you dislike about Jotform?

No issues to report. If there ever is an issue there are easy ways to get support and find a resolution. Very helpful!

What problems is Jotform solving and how is that benefiting you?

I needed to be able to send out forms to my clients. Jotform provdies that solution in an easy, affordable, and convienent way. It is easy for both me and the customer to use.

Enterprise (> 1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
JR
Jarrett R.
Founder
Share
"Great tool. Tons of features"
What do you like best about Jotform?

Easy to use. Drag and drop to build anything in minutes. Lots of free integrations.

What do you dislike about Jotform?

Nothing in particular for me. I do wish they had more material explaining the functions.

What problems is Jotform solving and how is that benefiting you?

Feedback from employees and all of our customers. More real time insight

Enterprise (> 1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
JE
Jason E.
Founder
Share
"Easy and Fun to Use Data Collection"
What do you like best about Jotform?

Very easy to learn and impliment, lots of widgets and excellant support. Can be used for just simple surveys or complex data collection and approval, scripted inputs and validation. Jotform has it all!

What do you dislike about Jotform?

I don't really have anythign bad to say about Jotform.

What problems is Jotform solving and how is that benefiting you?

Collection of order data previously done by emails and text messages. Could not validate data and often had to rework each order to get right or missing information.

Mid Market (51-1000 emp.)
Aug 31, 2023
 Source
Overall Rating:
5.0
SD
Stephanie D.
Private & Parochial Coordinator
Share
"JotForm is easy to use and has many options for creating forms"
What do you like best about Jotform?

JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all people. The table (spreadsheet) that collects all responses is easy to manipulate and read. I can share the table with others that need access to the responses, but do not need access to creating the form.

What do you dislike about Jotform?

I don't have any dislikes currently. It is user friendly and I can easily create all of the forms that I need at the moment. It is a great product.

What problems is Jotform solving and how is that benefiting you?

I have created many request forms for teachers across 30 schools, and JotForm better met my needs to collect needed information over other options. I especially like that documents can be uploaded with their JotForm request, so all paperwork is kept together for processing.

Small Business (50 or fewer emp.)
Aug 31, 2023
 Source
Overall Rating:
5.0
AT
Angela T.
Founder
Share
"Gamechanger for increasing sales"
What do you like best about Jotform?

Jotform allows me to automate my business in a manner that is most convenient for me and my clients.

What do you dislike about Jotform?

Not being able to populate the answers to my forms to a spreadsheet in a seamless manner.

What problems is Jotform solving and how is that benefiting you?

In my industry it often takes a number of attempts to schedule a client for inquiry and intake. Jotform allows this process to be much more efficient for my office and convenient for my clients and prospects.

Small Business (50 or fewer emp.)
Aug 29, 2023
 Source
Overall Rating:
5.0
EG
Elizabeth G.
Programs Manager
Share
"JotForm is great"
What do you like best about Jotform?

The functionality of the platform and its ease of use make this a no brainer choice.

What do you dislike about Jotform?

There's a limit to the number of submissions you can receive on the free tier.

What problems is Jotform solving and how is that benefiting you?

It allows us to capture submissions for a program we have.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
Melissa G. avatar
Melissa G.
Stay At Home Mom/Homeschooling Mom
Share
"Great tool that has helped me digitize our contracts."
What do you like best about Jotform?

The signed documents portion of Jotform has been revolutionary for me. I was wanting to get away from paper contracts but wasn't sure how to do it. After doing some research I found I could upload my contracts to Jotform and have my customers digitally sign them. It has helped streamline the process and was easy to use and understand.

What do you dislike about Jotform?

I wish I could do more monthly signed documents on the free plan. Being a small business to purchase a plan is a lot of money so I'm attempting to stay on the free plan. I'd love to see it be 20 free signed documents a month.

What problems is Jotform solving and how is that benefiting you?

We have used the form builder to allow us to have guests sign up for a conference and select the sessions they would like to attend. We are also using it to streamline our contract singning process.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
VC
Vivienne C.
Realtor
Share
"Its easy to use quick not complicated at all."
What do you like best about Jotform?

I love everything about it and that you can customize it.

What do you dislike about Jotform?

There is no down fault for me I like using it.

What problems is Jotform solving and how is that benefiting you?

Keeping track of the guest for an event makes life much easier.

Mid Market (51-1000 emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
DS
Dhananjay S.
Founder
Share
"Great tool to automate Sales Order Collection / Surveys"
What do you like best about Jotform?

Easy to setup forms and collect data all in one place.

What do you dislike about Jotform?

Nothing really, all features are very user friendly

What problems is Jotform solving and how is that benefiting you?

We use it to collect sales orders from the field. All relevant stakeholders are able to receive the data submitted.

Mid Market (51-1000 emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
Carmen T. avatar
Carmen T.
Product Manager
Share
"Jotform - The Easy Online Form Builder"
What do you like best about Jotform?

Jotform makes creating online forms and surveys incredibly easy. I was able to quickly build customized contact forms, registration forms, and surveys for my small business website with no coding required. The drag-and-drop form builder is super intuitive yet packed with advanced features like conditional logic, calculated fields, and data integration with popular apps. I like that Jotform has a free plan so I could test it out first before upgrading for additional form submissions. The forms look professional and mobile-friendly. The built-in analytics provide great insights into form usage and conversions. Overall, Jotform is hands-down my go-to for creating feature-rich online forms quickly, and I would highly recommend it for any business.

What do you dislike about Jotform?

- Steep pricing if you need more than the basic free plan - Upgrades get quite expensive for heavier usage - Form creation has a learning curve - The builder is easy to use but some of the more advanced features take time to master - Occasional slow load times - Forms can be a little sluggish to load and submit during peak usage periods - Limit of 100 submissions per month on free plan - Easy to outgrow if you have a lot of traffic - Lack of style customization - CSS editing options are limited for modifying form styling

What problems is Jotform solving and how is that benefiting you?

No coding required - Jotform's drag-and-drop builder makes it easy for non-techies like me to create online forms without writing any code. This saves me time and hassle.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
DM
Darren M.
Founder
Share
"Great Online Forms!"
What do you like best about Jotform?

Jotform has made it easy for me to collect and display data easily. The forms look great and are mobile responsive, so everyone on my team can complete them on mutiple devices. I also really like the reporting side of Jotform and how I can clearly display the data I've collected. It's a great product.

What do you dislike about Jotform?

I haven't run into any issues with the function of Jotform. The only thing that could stop me from using it in the future is the price. It may push me to look for another product, even if I really enjoy what I've found in Jotform.

What problems is Jotform solving and how is that benefiting you?

One of the main things I use Jotform for is to collect weekly priorities from each of my team members. Then I display the results in a report, filtered for only one week to keep it current.

Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
5.0
KF
Kyle F.
Founder
Share
"Jotform is the best Client Contact form I have used"
What do you like best about Jotform?

Like many company websites having a great contact form is a must. For me, I am a photography and having the contact form can generate great leads and hopefully clients. This form is great and find it very easy to customize and very easy for my clients to use to contact me and hire me.

What do you dislike about Jotform?

I have found nothing I dislike about Jotform.

What problems is Jotform solving and how is that benefiting you?

Provding a great contact form for my clients to hire me.

Mid Market (51-1000 emp.)
Aug 27, 2023
 Source
Overall Rating:
5.0
CR
Casey R.
Founder
Share
"Jotform has the best free platform"
What do you like best about Jotform?

The free option is perfect for in-office forms and contracts

What do you dislike about Jotform?

Sometimes it hard to use for outer office work unless you have the paid version

What problems is Jotform solving and how is that benefiting you?

We have small groups with non-office individuals and Jotform makes it easy to do surveys, collect information and keep organized

Small Business (50 or fewer emp.)
Aug 26, 2023
 Source
Overall Rating:
5.0
AV
Akash V.
Lead Demand Generation
Share
"Excellent form software"
What do you like best about Jotform?

Extremely neat UI and super easy to use. Love the integrations and customization.

What do you dislike about Jotform?

Nothing really, I've always liked it - no complaints.

What problems is Jotform solving and how is that benefiting you?

Been using Jotform since my previous employer. Using it on marketing sites for lead capture. Love the customization options not present on Hubspot.

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
AM
Arden M.
Founder
Share
"I Love Jotform"
What do you like best about Jotform?

It's so easy to use and share with my assistant.

What do you dislike about Jotform?

Nothing. It's great. I enjoy using Jotform.

What problems is Jotform solving and how is that benefiting you?

I can easily send out forms for my different needs and then gather the information for my clients.

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
SC
Samantha C.
Founder
Share
"Great way to start"
What do you like best about Jotform?

The confidence and convience Jotform allows my business

What do you dislike about Jotform?

They make you pay after a certain amount

What problems is Jotform solving and how is that benefiting you?

Esigning and allowing users to efile

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
BS
Barbara S.
Founder
Share
"Great Support!"
What do you like best about Jotform?

We appreciate the prompt and helpful guidance that we receive whenever we need help! Love the integration with payments!

What do you dislike about Jotform?

we have not had any problems with Jotform so far.

What problems is Jotform solving and how is that benefiting you?

Jotform made our online permitting applicatons and pool memberships work so much more smoothly than our old paper system!

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
MUSUVAHO H. avatar
Musuvaho H.
It Tech Lead & Technical Analyst
Share
"best web application form well design and user friendly"
What do you like best about Jotform?

Easy to use, accurate and it always meet my needed all the time

What do you dislike about Jotform?

i do not like ads always appear when it free version

What problems is Jotform solving and how is that benefiting you?

Collecting payment from my church event and captured our member application form

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
AT
Alison T.
Legal Assistant
Share
"Quick & easy way to create forms!"
What do you like best about Jotform?

Overall Jotform user-friendly and offers a variety of templates to choose from or you can create and customize forms to fit your company's needs. Their easy-to-use form builder makes it simple to edit and make changes to your form. Easily track response submissions and filter them to create reports or analyze data. You are able to automatically or manually pre-fill forms for efficiency. Easily share forms with your team and has excellent collaboration and data analysis capabilities.

What do you dislike about Jotform?

Wish that it was more affordable and that it would integrate with Clio Grow. Also, I wish Jotforma approval was available with the free version.

What problems is Jotform solving and how is that benefiting you?

It allows us to streamline and automate our intake process and making collaboration more efficient for our team.

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