Less Annoying CRM Reviews: 4.9/5 — Highly Rated

All the information is readily available on my computer, tablet or smart phone.

Can't think of anything that I dislike about the product

Keeping on schedule and track with sales cycle.

The tracking of tasks and emails has been my favorite feature. At my age, remembering who I spoke to, what I said, and when I was supposed to follow up is flat impossible. LACRM keeps me going.

Can't think of much. Sometimes it's too easy to duplicate company and contact info.

Sales call tracking and follow up.

This is the simplest, most logical CRM ever!

There isn't anything I can think of that I dislike.

It makes interoffice communication easier - no more forgotten emails. And I don't have to try to remember if I completed something or remember what I was supposed to do on a given day. It's all right there at my fingertips. Great for looking back at history as well.

I have been utilizing the Less Annoying CRM for all of my contracts for the past 4 years and I love it! I call it my second memory. It allows me to link individual email and Mail Chimp email communications to the system for ease of tracking conversations and provides so many other features at a great value. Having worked with other CRM systems that are very costly and not very user-friendly, the LACRM is a welcomed addition to my daily planning and workflow.

N/A. While it doesn't offer every detailed feature the higher priced CRM's offer, it is an excellent support system for the amount of monthly investment.

Organization, communications and tracking.

As I stated in the title, it has all the functionality I want without a lot of flaky widgety stuff I don't care about and which doesn't help me. I've been in sales for nearly 30 years, and somebody at LACRM knows exactly how I work and designed a tool to support my efforts.

I haven't found anything significant to dislike about this product. I would like to have .ics (Apple calendar) integration, but that's a bear for them since .ics is an unstable standard. Oh, yeah, they listen to your requests and are very honest about what is currently within reach for the product, and what is not.

It integrates right out of the box with what I need it to integrate with. I am not spending WEEKS trying to roll this product out. It's not a "hot mess" like a lot of other products on the marketplace. I need to go out and sell something, and I don't have to think about my CRM system when I'm doing that.

Simplicity. Ease of use. Speed. Synced and linked with my Google world!! Don't like it...LOVE IT

I'd like to see a cool mobile app, even though saving the site to my home screen is kind of like an app. Maybe in the future...

Has saved me serious time. Access to information & contacts is awesome. I've become so much better at remembering and managing tasks, contacts, scheduling, and goals.

So fast to set up, easily customisable and it helps to make sure all follow ups are completed quickly every day. The price is excellent too, with no "add-ons" as the size of the database grows.

I Can't think of anything I don't like about the product!

Less Annoying solved out problem of maintaining timely follow up with our prospects. We have achieved a conversion rate of around 30% on our key product just by making sure we follow prospects up in a logical sequence. It also helps us maintain regular contact with our existing clients, cementing long term relationships with them, whilst giving us great data and reporting on how we are doing.

What I like most about LACRM is its flexibility and ease of use. There's virtually no learning curve and, even if you do run into a problem, help is just an email or phone call away.

I don't like that LACRM doesn't sync easily with Microsoft Outlook and Outlook Calendar, at least not that I've been able to figure out. As well, in the contact area, I'd like to see a field for Direct numbers.

Customer contacts are much easier to maintain as are meeting reports. I especially like the email BCC function.

Easy to set up, super friendly service, ease of use and mobile friendly. All at a great price!

Nothing at the moment. The only issue is what we call it when we say "it is in Less Annoying"

I joined a small travel company as MD 6 months ago and they did not have a central place for all their contacts, now I have everything in one place and it is accessible 24/7

It is very functional, and easy enough to use that on-boarding new agents isn't a nightmare.

There is no "template" of tasks that can be applied to a contact.

Residential real estate brokerage.

The CRM Is incredibly intuitive. The CRM offers scale so that you can either keep it very simplistic or add to allow for more complex and creative applications. All in all, this has been the most robust, intuitive, and easy to utilize CRM that I have utilized.

My only complaint is the lack of a true mobile application. While the CRM can be accessed through the browser on your mobile device, a true mobile application would be preferred.

Sales and prospect pipelines with customization and robust search and sort provide a great tool for the sales team.

This CRM is straight forward and simple to use. We never saw the need to spend a ton of money on a complex system with tools we would never have use for.

The only issue that we have seen is with moving a company to another agent, we have to make sure to move all the contracts in that company also. The team says they are working on a fix to that.

We needed everything is one place, this is the CRM that we were looking for.

This CRM does the basics so well. Easy to learn (literally 5 minutes to start) and then just follow the main dashboard for what you need. We run a Team of 7 people and each member can subscribe themselves for the low monthly fee. We have tried other more popular (read more complicated) CRM's and found them to be too difficult, too long learning curve, and too feature laden to be of real value. Most Realtors simply will not use 90% of the features they offer. My sincere advice is try Less Annoying....after all its FREE for the 1st 30 days.

The Mobile app needs to be improved. The current mobile access is to the full site and it is difficult to read and utilize.

Quick recording of client info, background of the lead, etc. Daily task notice in your e-mail is a great organizer. Less stress.

The CRM has many functionalities, yet it is simple to use. What I like best is you can stage email reminders for upcoming appointments in sequences to keep you moving and never be late to your next appointment.

Nothing. I like everything about it. Simple to use. Reliable. 0 down time. Great customer support.

Making appointments on time. I am licensed in the real estate and insurance business and organized and scheduling of appointment daily with Less Annoying has lowered the stress level and increased productivity. I would recommend them to anyone.

That all permanent information stays in place and I can easily add notes to each customers file from my phone or computer.

This program meets my needs on a daily basis. I haven't found an issue it doesn't solve within the scope of customer management.

This program is fluid and keeps track of all my info for each customer I have presently and in the past. I can easily send these notes out to the lead person handling a customer for the day.

I like that I can customize with limited effort to suit my business needs.

I have found solutions for all of my business needs. I have no issues to report

We have migrated from multiple spreadsheets to track leads and contacts to capturing all of the information in one place that can be viewed by multiple users.

I am able to enter a free text note following each interaction with a customer (in my case pharmaceutical sales-healthcare provider) allowing me to link previous calls to current call, Business and personal information is easily at my fingertips!

not all of the capabilities of the program are accessible on the phone version. I have to switch to the "full version" which is not as visually appealing or readily navigable on the mobile device.

Ability to follow up on previous call with accuracy, I appear to have "fantastic" knowledge and information retention. i am also able to keep up with the personal aspect of relationship building and building rapport by nothing the names of all of te individuals in an office and their preferences. Thai has been impactful.

I really enjoy the simplicity of the software and the short tutorials that cover and explain every aspect of the software. the responsiveness of their customer service team is unbeatable. On reviewing many CRM products I have found this product suits my requirements better than anything else I could find.

The software is well thought out and there really is nothing I can find "not to like".

Keeping tract of the many aspects of multiple sales projects can be daunting. "Less Annoying CRM" organizes all of this and keeps me on track. When I do follow-up with a customer my notes and emails are all in one place where they can be easily reviewed. This is a real timesaver.

This CRM is easy to use. My time is valuable figuring out new programs takes a while so with the other CRM's I've tried I would give up after a month or two with very little of my customer and potential customers being in the CRM. Less Annoying CRM emailed me quickly after I started the 30 day trial to set up a time to help get me set up, and they put in my existing information in to save me time. Anytime I have a question they are quick to answer

haven't found anything yet, so far they have answered every question I have

keeping track of my potential clients and the contact I've had with them. I love the task portion that alerts me to what I need to do. I have customers that require different services the groups keep that all organized.

Less Annoying CRM is the most intuitive program I have ever used. When I was looking for a new CRM, I asked two groups I participate for their recommendations. Then I read all available reviews, looked at the orientation videos on youtube and signed up for free trials for four systems. Here's what sold me on Less Annoying CRM: when I asked a question of support, they got back to me so quickly and with clear explanations. With other companies, the answers usually came several days later and the answers seemed to be programmed answers that reflected a keyword in my question. The programmed answers didn't answer the question, so I'd ask again.

I would like to be able to have the contact's photo without it being an attached file. I understand the company is working on this enhancement.

I can do targeted marketing much more effectively now. And it's actually fun to do it because it's so easy to accomplish.

It is extremely simple to use and customizable.

Could use a couple more reports or graphs. Nothing major. Why is company name required if most of my clients are individuals?

It tracks what and when and how i interact with my prospects and clients while keeping what they have bought and what their interests are all in one place.

The people !!! Everyone is always quick to respond & help with finding a solution. Easy to use. Replaced handwritten pages for certain record keeping in our company with the Pipeline Reporting. We can enter as many notes as we need, all in one place!! No more searching through a customer's file to read through printed e-mails, notes, etc. Also love that I can look customer info up on my phone when I am not in the office.

Wish we could customize more things such as reports and some functions - that would make it PERFECT!!!

They are always listening & improving system where they can.

CRM systems, to me, aren't annoying, per se, but they have given me a headache trying to figure out how to get data into the system and then to filter things to give me the reports I would like to review. I have been using LACRM now for maybe 5 years and it has been, again, to me, "the greatest thing since sliced bread". In previous careers I worked with many large databases for big companies and for the most part, I could get various ad-hoc reports to suit my needs. Now as a small business owner, I could not afford such an elaborate system and manage the upkeep but with LACRM, it is easy, economical and gives me the information in an instant without being a programmer. Oh, did I mention, easy!

I have not found anything that I dislike about LACRM, but found that I dislike that I'm not taking some time to review the program. I would like to do more and different reports but have to get back to watching the great tutorials which, I'm sure, will give me the answers to the questions. This is a round-about way of saying that that there is nothing I dislike about LACRM.

I run a trade school and have government funding. It is important for me to keep complete student records for review by government officials and for submitting for payment. I continue to receive compliments on how detailed the reports are when submitted and told that "we wish other vendors would be as so complete as you" - It's not me - it's LACRM.

The process of implementing LA CRM stands out, in part because it required no consulting. This meant the product was in use the same day contacts started to be uploaded. A few implementation decisions were assisted by their fast and free customer support group, but configuring the system was simple and the fact that it cost nothing more than a few hours of decision making was a real advantage. From a feature perspective, we spent time assessing our existing processes, anticipated processes and the feature requirements of individuals. Giving ourselves time to rank those needs expanded the list of possible CRMs to about 20 options. We narrowed the list to a half dozen online demos and then narrowed the list further to compare Apptivo and Less Annoying CRM using sample data. One off-the-shelf feature that was requested for sales people was creating links between individuals (or between companies). Remembering who gave you a lead or made an introduction is valuable. This feature also makes it easy for a new sales person to assume responsibility for an existing account because the person can learn how customer relationships are linked together across multiple companies or divisions. Configurable pipelines have also been very effective for different business processes such as deal tracking and post-event followup.

Our only regret was spending too much time evaluating the long list of alternative options. LACRM was one of the first options added to the list and it initially seemed too good to be true. We felt we needed to make a comprehensive survey of the available options but in hindsight we should have moved forward with the decision months sooner. We don't have any outstanding needs, requests or complaints. LACRM continue to introduce enhancements that are useful (and more importantly, none that are useless, or annoying) but there aren't any features that are limiting the effectiveness of the tool for users. The name of the product could have been NACRM -- Not Annoying CRM.

We now have an orderly lead tracking, forecasting and customer management process and system. Previously, the company was relying on individual employees to remember who had made inquiries and tracking events in shared spreadsheets which was terribly ineffective even for a company that had a small and focused collection of customers. We will not attempt to quantify the benefits, but they are substantial.

Ease of use while being powerful enough to get the job done

No real complaints - wojuld like to be able to customize some reports and a few other features, but I accept the lack based on the premise of the app.

Tracking the contacts and leads in several business areas

this product is very user friendly and the customer support makes it easy to implement. They always reply to any questios or issues with helpful solutions. I use this CRM daily and have made it easy for others to set up

I would like to see a to-do list format in the CRM like outlook. This is just because i use that format for all my customers service schedule's.

This products allows everyone that I want, to see all information for any of my customers and the correspondences.

I like the ease of using Less Annoying! It was very easy to start importing and entering contacts to get the ball rolling. It has a lot of features, and is very intuitive.

My biggest complaint is the lack of a built in email client. My second dislike is the lack of a reputation management system.

Keeping track of important client info and transaction dates.

It helps keep track of all of our potential customers.

That information has to be entered twice in some circumstances.

None that I am aware of.

The tracking facility is the most useful to me which I use as a 'reminder' to follow up after trade fairs and with existing customers

I've found no big downsides, the only possible negative is remebering every time I write a mail to a customer I'm tracking to include the my CRM mail address.

- Tracking new customers following trade fairs - Tracking new enquiries - Tracking trade far invites progress - It forces me to follow up and hence be more proactive

I found a great place to put ALL the information our company, and us personally, need to find about every one of our contacts. It has all the capabilities and a few nice bells and whistles that make our job easier. As I mentioned in the title, the support is fantastic and the product has worked beautifully for us. I highly recommend learning to use all of its features. I should also mention the ease of use and the simple nature and yet extensive capabilities of the program. The company keeps making adjustments and improvements that are asked for by their clients.

I'd love to have it immediately available on my phone without waiting a second to have the information downloaded from the web. However, I understand that I'm using a web based product and that's how it works.

We have a great contact listing program that also helps us keep track of our many client's needs. As a real estate broker, we need to quickly find matching homes as well as potential buyers when something or someone new comes to the market. This product helps tremendously.