Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I like how you can create custom pipelines for specific jobs you're working on to keep track.

My specific business requires some specific features, but features that would be low priority for the normal business. I wish there was a way to add custom features, but I understand why there isn't.

We are able to better track our customers through the entire booking process, as well as follow up with them after their events to make sure all went according to plan. Everyone in our office is more organized because of the CRM.

I run a small service firm and depend on a close network of fellow professionals for new business. We use LessAnnoyingCRM with these "external partners" to coordinate our common sales efforts. It's really paid off! We're saving time, we've much better informed, and it's really helped strengthen our working relationships. I work with a lot of clients who have crashed in their effort using one of the big CRMs. I recommend LACRM all the time because it's a great value, easy to use and easy to share.

Some of the terminology is not quite what we use, but we're learning to adapt.

Coordinated sales with external partners.

It's online, it's easy to figure out and use. It doesn't have a lot of unnecessary stuff to sift through to see what you want. You can use Skype click to call and click on the address and it goes to the Google map page.

Nothing. There isn't anything I don't like about it.

I'm staying in contact with my leads and getting them listed.

Simple and Easy to use, great calendar function with email notifications, variety of ways to search for information on clients, excellent notes section, emails can be tagged to a client, software focuses on client contact not on goals, targets, sales forecasting & sales conversions. Exceptional service whether you use email or phone them directly. If you are looking for a CRM that specializes in client contact info, can create notes for follow up communication & client updating and a calendar function that reminds you what your next actionable steps are, then I would highly recommend Less Annoying CRM. I don't need all the extra bells and whistles that other programs offer and the cost that goes with those options. One important consideration for me was that their very reasonable pricing (cheap for what you get) allowed me to have several users under the same account for the same one low cost, no extra charges for extra users (how I have set it up in our company).

It doesn't have it's own email service provider built in. You have to use something else like Mail Chimp to send out newsletters or promotional emails. Would like to see more report functionality so I could fine tune how my reports are created & produced. Would like a better way to attach files and drawings to the appropriate clients because attachments will not carry forward when a email is tagged to a client.

Better access and control over our growing client list. Better knowledge, because of the notes functionality, for follow ups. All client info can be accessed, reviewed/shared and updated by several internal users under one account. Putting all client info, from several branches, in one location.

Simple to use, no training necessary. Love how you can add tasks, and groups. Click on a name and away you are taken to email. Competition crm you have to be trained on it.

No sales funnel. Other than that it is perfect.

Keeps track of everything

We don't use all the facilities available, but we can access out clients information, make notes and save documents in their files, which is great for reference.

I haven't found anything to dislike as I only use the basic system.

Nothing.

I do enjoy how all notes can be grouped under one company name.

I wish the CRM could "talk" to more programs we use here at Tacos4Life.

Helping me to track any and all convos/contacts with all my clients and helping me be more personable

The flexibility to create your own fields and pipelines; resulting in being able to have the information you need and want, and not having fields you don't use. Tasks and the ability to link them to contacts and the ability to allocate them to other people. Easy reporting.

Some of my tasks are weekly or monthly but there is not a recurring task facility so I need to edit the task date to the next required date once I have completed each week/month. A minor grumble but hopefully something that can be added in the future.

Communication for our team members as we all work remotely; we can all see what stage a contact is at within the pipeline at any time. Sharing tasks; we can all view each other's tasks and assist each other when needed.

The pipeline management feature. It is incredibly simple and makes me more efficient. I can easily follow up with clients, log calls and etc. When it comes to using a CRM it's important that it's easy to use for your sales team.

It can be difficult to send emails and have them logged. The BCC doesn't sync with my email and is able to record. I am then forced to manually log the email, which takes up time and data accuracy.

sending emails through the crm, logging calls, managing your and your team's pipeline. It can be challenging to gain insight into what's going on with me and my team.

It's truly easy to use, you don't should be educated individual to have the option to utilize it to full degree. The capacities are not difficult to utilize. The principle page (working environment) gives you a decent portrayal/rundown of your work. "

there is nothing dislike about this software truly satisfied i am.

They have preparing pieced out pleasantly in addition to you approach live individuals for help. These are experts who do undeniably more than spew arguments. They work through arrangements with you. The point of interaction itself is simple and instinctive.

Their team was very accessible and always ready to go above and beyond to assist us. There were things that I had done incorrectly during the sign up process that I was dreading having to fix, but then their team was able to quickly rectify this from their end. They also helped us with different customizations for our specific business, which I really appreciated. Of all the other software CRM options that we looked at, this was the most user-friendly for us with the best customer service.

I think if we had a more robust or larger sales team that was interested in tracking statistics per client, then this may not have been the best fit for us. It's not as well known as other software, so most other companies haven't really heard of this. It was a good fit for our team at the time, but I'm not sure if it would have had all of the additional features a dedicated sales team would have needed. It performed well for our purposes, however.

Our office was dated and we had no CRM software at all prior to using CRM. Our director had been using a program for the 1990s that wasn't equipped to handle recording of email communications. Less Annoying CRM was much easier for our older team to understand than a more complex software like Salesforce that was just a bit too advanced for our team at the time.

Less Annoying is a software designed for small businesses because it is affordable and easy to use. It is an intuitive platform that helps companies to manage relationships with their customers has some positive points such as its interface which has an innovative and intelligent design which gives the user an excellent experience, then we have its full range of help and support options that make it really easy to work with this program, many configuration options that allow the user to customize the sales processes and definitions of potential customers to align and finally we have its extremely low cost that makes it perfect for small businesses

What I do not like Less Annoying CRM is the panel in which you see the notes, files and tasks about a contact are very outdated and confusing, recently updated the interface of this software but however there are other basic functions of the program that need improvement, this software lacks mobile applications collaboration tools is a pity because it would be very useful if we could work as a team using this program and finally on occasions when I register email conversations these simply delete or do not get

Less Annoying has been the perfect tool especially in my organization which is not very large, with it the marketing departments have developed all are campaigns and collected information from our customers that are very useful and are enabled at all times for our entire team with this we have managed to capture a large number of customers achieving significantly increase our sales also has allowed us to better align with business processes and industry needs, the truth is that everyone in my organization enjoy working with Less Annoying CRM

This is the simplest tool I have come across for managing and organizing our data related to our customers. I have got expertise in handling the all the detail in a well manager so that on I can deliver the best information to my clients about their projects. We easily find the contact details of the particular customers and this is through Less Annoying CRM’s search engine.

No doubt they claim that it is built for the easiness of users, and I agree when I look upon its features, which shows that all the possible CRM tools have been paced at this platform and also that they provide unlimited ways of configuration, but the pricing policy is high even a team of few members could find it a costly solution, for me it huge conflict.

We have better tackled our projects through its calendar and never gets late in providing the quality services to our clients. It has simple interface and you can easily configure it.

Knowing that the help team will respond to any queries really quickly in an efficient and friendly manner. They make you feel that you are important to them and consistently offer balanced and easy-to-follow advice.

Nothing so far! We are very happy with all the aspects of the software to date.

Keeping on top of email correspondence and creating a unified client database

Creating and storing the tasks and all the data that can be integrated in the profile of each client helps me to manage the specific information of each client when i want.

Make the application for mobile devices more fluid and faster as in the web version of the platform.

I have learned a lot from this application, because I have mainly solved the problems with the order of the information i had of each client, had all messy, but with Less Annoying CRM everything is now more ordered and efficient!.

The best thing about Less Annoying is the simplicity. I can find what I need easy and quickly.

There are no major dislikes; for my purposes the platform functions fine.

Less Annoying allows me to quickly and easily log my interactions and communications with students so that I can easily review what has been discussed and when in seconds.

Very simple interface and easy to navigate. It doesn't have a 1000 bells and whistles which make it difficult to learn and use. Very important for me to have a clean interface so I feel calm and organized when sifting through my many thousands of contacts. Also love that it is cloud based so I can access from anywhere.

It would be nice if it could parse resumes and had better interface with LinkedIn.

I can easily manage thousands of contacts and access my contacts from any internet connection

It's really user friendly, you don't need to be tech savvy person to be able to use it to full extent. The functions are easy to use. The main page (workplace) gives you a good representation / summary of your work.

It's not really a dislike, but more of an opportunity for improvement. I need more shortcuts. Especially when you do tedious repetitive tasks. For example, like updating a certain portion on a contact / company, maybe you can put a function that with one click, you'll be able to update a previous date to Today (without opening the menu) Here is a screenshot. http://prntscr.com/n3wywn I'm guessing these items on the left side depends entirely on each company, so I'm not really sure if that's possible. Overall, no dislikes.

We used to use google spreadsheet to monitor the progress on our searches. It's really messy and you can't summaries it easily. When we switched to Less Annoying CRM, things became more neat, and presentable. I was also able to know how much work I have to do for the succeeding days, which let me plan ahead of time.

Navigation around the system is really easy and straight forward to use - can log straight in and get going without the lengthy training sessions. In addition, I like the details around my diary of events for the week, calendar integration and activity feed. Furthermore, it's really easy to create sales opportunities and basic pipelines.

As a sales manager I cannot properly forecast or create a pipeline.

contacts all in one place. easily manage workflow, track events . good support from the providers.

This CRM tool is cost effective from 2 points of view 1. Its easy to use and entering and managing information is quick and easy. That saves time and reduces frustration. That effectively saves dollars through reduced lost time and frustrated mind wandering. 2. Its not expensive to run for small business which is effectively our business classification of size

There is not much to dislike. All software has its quirks, but this being easy to use, there is not much to dislike. I have no firm dislikes

We use it to track our sales leads through the different statuses. It handles this easily

Ease of setup and use. Great customer support - better than every other software product I use. The simplicity of LACRM - many CRM tools has far more features than most users will very need which makes products more expensive and more difficult to use.

You need a good internet connection (high speed) for best results. When I work from home where my internet is unstable the product becomes unusable - slow and hangs up. Also looses unsaved updates. This is more of an internet than a product issue, but could be solved by having a local instance running rather than just relying on a cloud solution.

Keeping track of all our prospects and clients. Task scheduling and notes relating to client interactions. Scheduling of meetings.

The application is easy to use and contains all the primary features I need in organizing my contacts and tracking leads and all the important deadlines required in successfully running my real estate business.

The Google contacts sync feature frequently causes duplicate contacts to appear. This is frustrating and when deleting the duplicates I never know if something is getting removed accidentally. It would be nice if there was a better email campaign integration.

Organizing all my contacts into specific groups. This application allows me to easily track all my important deadlines, identify and track all my leads, and integrate into the Mailchimp email application. The dashboard lets me quickly see what I need to accomplish for the day as well as status of all my leads.

Less Annoying CRM is incredibly easy to use and most importantly, very easy to start up. I started using Less Annoying CRM for myself, to simply keep track of some of my business partners and status of partnerships, but when I realized how easy it was to share, I added other colleagues to it.

While it was simple, it wasn't very graphically pleasing. I feel like they could make some simple changes and just make it look much better and give it more of a click through, social-media like feel. Also, working in the education industry, it would be very nice to be able to change some of the verbage and other item specifics within Less Annoying CRM, as the program is set up for those who really focus on sales, unfortunately, we were not able to make those changes.

Keep track of our relationships with different relationships we had with business partners. It helped us so we would know if there were individuals we needed to follow up with, due to action items or the fact that we haven't touched base with them in quite some time.

We were looking for a simple solution to handle for equipping the salesforce with an easy to learn and handle CRM system. We tested an handful of systems. Some were so complicated that we did not even get to the testing state. We tried Really Simple Systems, Microsoft Dynamics 365, Teamgate, CapsuleCRM, HubSpot, SugarCRM, myfactory and LACRM. LACRM was the most user friendly, easy to learn and most economic option by far.

The choice of reports is limited. We would like to customize the reports to our needs.

We are tracking mainly our sales calls with LACRM. With more than 2500 firms in our database we need a scalable system that no potential customer get lost within the database.

The calendar which incorporates tasks and events. Helps salesmen focus and plan. Gives daily reminders of schedule early in the day.

Sometimes the simplicity of LACRM, which I consider its strong point, becomes something I trip over missing something more robust. Had to compromise and simple always wins with salesmen.

Tracks salesmen activities, appointments. and using pipelines, how they are progressing through the process the pipeline defines.

Keeping me organised with my clients wants and needs, helping me remember dates we had conversations and what was discussed

Nothing so far. I am in the process of starting a new client base.

To remember conversations regarding my clients future plans and what interests them. Everything must be record then LACRM will keep the information organized

Less Annoying CRM is absolutely that - less annoying which is a lot. If you have used CRMs before, you know that many are not so easy to use. LACRM is not only easy to use and intuitive, but as I use it more, I keep finding myself smiling as I discover new features that really make sense and make it an even better tool and for managing my tasks and contacts. I’m a very happy customer.

There are a few features I wish it had - like tagging and small batch emails, but I'm told that new features are coming, so I'm optmistic

It's just a lot easier to stay on top of multiple contacts and multiple processes and pipelines with the clean and simple interface and features.

- Excellent customer support - Tool can be modified to fit your selling process - Competitively priced

There is nothing that I dislike. Nothing.

The need to track my selling process. A well documented selling process.

I like the simplicity of the whole program. I like that I have access to live customer service, which is a rarity these days, but I don't have to use it that often because the online tutorials, videos and help is outstanding. I like the customization features as well.

I don't like that when I go into the different fields, that it doesn't pull up my recent searches. I have a tendency at times to work on a certain profile, etc, several times in a row and a "last searched" feature would be nice.

Just knowing where I'm at in the sales cycle with prospects.

I like that we can track just corporations and do not have to complete personal information if I don't want to. There is also plenty of of customization available for different categories and such.

The reports do not put in page breaks when printed. This is not good for reports we send to third parties as details on one company can be split at the bottom/top of the page.

LA CRM helps us keep track of files we manage for another company, We are pleased.