Less Annoying CRM Reviews: 4.9/5 — Highly Rated

Organization here is simple and straightforward, Calendar, Tasks, Contacts and other functions are very basic but useful.

There's a fair bit of complexity missing here, nested tasks, more advanced search and filter options, more customization witihin certain dashboards, etc..

A CRM is absolutely necessary for us to manage our database of several thousand employees, the LACRM is perfect for keeping things simple and straight forward.

The system is easy to use and integrates well with my google accounts.

It would be useful if it had a Phone APP.

The system keeps me on track and allows me to keep my leads in order

ALWAYS available for calls, emails, and replies. It's very straight forward.

Not much. Maybe more teaching videos - I'm a visual learner, but there has not be anything that was not quickly resolved with a search or a call. Would like to have an interface with Zoom Meetings for scheduling purposes.

Keeping us on track with our leads by conference, sale associates. Helps us know what our day to day actions are to close sales.

Simple, user-friendly interface with lots of ways to customize.

There's no app, though this isn't a big deal to me.

Most CRMs are designed for large companies (enterprise accounts) and you pay a lot for stuff you don't need. LACRM trims it down for me (including the price).

LACRM is SO EASY to use. It is in a browser tab (and still works great on mobile), and the steps to accomplish things is simple -- just click and start entering text. And then it's easy to see where things stand, and to perform follow-ups, etc. I also like the emails that it sends each day regarding events, etc.

The sales pipeline access is under "Reports", which is pretty limiting to interact with.

I am entering all of my contacts and my leads and follow-up activity in LACRM. It helps me stay on top of the communications to these contacts and leads.

"Nothing is more simple than greatness; indeed, to be simple is to be great". Ralph Waldo Emerson. I like simple and this CRM is simple and functional not too many bells and whistles, that require reading a "War and Peace" size manual to understand. I'm nearly 60 and I don't have the time. Keep on keeping it simple and don't be tempted to overdevelop for the hell of it.

Getting the team to buy into the benefits of using the system

We are using it to chase debtors and for keeping a track of conversations and emails / communications and diarising for follow ups. I want to use it mor in the sales enviri=onment and for tracking projects.

LACRM is easy to use, and I find what I am looking for when I need it.

Currently, I have no concerns with it. The program runs very well for me.

Time management is always a big issue. LACRM is helping us stay connected to our clients faster.

The system is easy to use and has great support.

I would like a little more ability to customize.

The system allows me to keep track of the companies in our sales pipeline. We are able to track their process, enter notes and key information, and schedule follow-ups.

The CRM allows for customization; they deliver all of the features without asking for service upgrades. Great for sales professionals. If you are looking for an inbound marketing CRM with other features, look elsewhere.

No much, they do lack a robust reporting feature, but this can be exported and worked around.

LACRM allows for pipeline tracking, it's pretty customizable. It really helps the company as a whole to be on the same page about the last and most current conversations with our leads and clients.

I have run 6 companies. None of these companies required an enterprise CRM system. Enterprise systems take too much energy and time to learn. Employees, especially sales employees fight the learning curve and wait you out to avoid using the CRM... Not with Less Annoying CRM. It is easy, intuitive, powerful and for every action or desired process/result, there is a video or other teaching tool. I have had 100% adoption using LACRM. - Also, love the name! Makes me smile!

Would like more flexibility in adopting functions and that is a relatively minor set of issues.

Common approach with staff, easy on-boarding with new people.

1. Ease of use 2. Versatility 3. Integrates with Google Calendar 4. Fields can be customized 5. Perfect for storing contacts and planning future contact 6. Low monthly subscription 7. Plenty of teaching via video information 8. Easy to use both on a Mobile and PC /Laptop.

Nothing disliked so far. Perhaps a few case studies in addition to the testimonials would make it easier (faster) to be convinced. Not easily found online - the big players (Sales Force, ZOHO etc) dominate CRM search enquiries.

A mounting number of client and prospect contacts needed to be managed and brought under admin control. Scheduling re-visits and maintaining note taking (records) for each contact was a priority.

Less Annoying CRM is easy to use and facilitates my business plan on a daily and weekly basis. It's very efficient and is designed for sales associates and not necessarily management. I ran through the tutorials a couple of times and was good to go. All my questions after the fact were answered promptly by the great staff. I highly recommend this CRM.

I really have nothing to dislike about LA CRM.

Work day management and prospecting is no longer a difficult chore to manage. All tasks and events are easy to record and store for current and future planning.

Easy to operate & simple billing plans are the biggest asset.

No inbuilt email which means I still have to connect and integrate it with other email platforms.

Pipelines for clients and ability to put clients in categories.

Less Anoying is a brilliant CRM system that is perfect for small and medium organizations, since it is efficient to visualize and manage contacts with high agility, calendars, notes, pending tasks, among others. With this product you can increase the sales of an organization in a very short time and without complications, since the system helps the specialists to know better the needs of the customers and what strategies are more effective to satisfy them. It is worth noting that the software is totally web-based which facilitates access to much, has free trial which is very good for people to know the service, has a simple interface, easy to use and with a modern look, its price is accessible and opportunity for many businesses. I can sincerely conclude that Less Anoying CRM is a software that provides a powerful solution to help companies grow greatly.

Less Anoying is a software that is behind in terms of mobile application development for iPhone, I personally find myself limited to work with my mobile device, as it is not available. Another weakness that currently presents this service is that it has some templates with outdated designs and with limitations to make customization's to the desired taste, I think this can be improved in the coming years so that the service provides greater satisfaction to users who operate the system.

In our company we have been able to achieve multiple objectives thanks to the support of this CRM, since we can now manage all our clients, outline sales strategies, make constant improvements, provide personalized attention and work with much more agility than in previous years. The service is highly profitable for us and we consider that we feel quite satisfied working with this great tool such as Less Anoying.

Super affordable! It is great for simple implementations. Small businesses. 1-2 person sales teams. If you need to check all the basic CRM boxes and don't need power user type functionality, it is great and user friendly. They also have great support and the staff are really nice.

It has been a bit over a year since I used their platform, so this may have changed, but they did have a number of limitations. No ability to call directly through the CRM. No Cell phone app. (The website is optimized for mobile pretty well, but still not quite as good.)

Tracking customer information Tracking interactions w customers Budget friendly

I like how it's affordable and easy to use. The service is also great if you need help and they care about their customers. Even though we are a small company, we don't feel lost with them.

I wish it was more customization for my needs; especially it's reports feature but for the most part, it has what we need.

It helps us keep track of our clients and be able to document all our business steps. All my team members can see what the others have done so we can work cohesively.

This is an easy, straightforward CRM. It has everything you need for small business, including a handy integration with Mailchimp. That's a particularly great feature, because you can sync your lists with the popular marketing platform, and then view how your prospects interacted with your campaign.

The navigation is a little less intuitive than I'd like, but it's easy enough to figure out. It would be great if there was an actual "marketing" tab, like other CRMs offer, and if it was a little easier to pull marketing reports.

As the marketer for a growing business, LACRM makes it easy for me to see how my work is impacting the business in a very real way.

Some CRM programs have too many options and are confusing. Less Annoying CRM is aptly named. It is easy to use, not overwhelming but has everything I need to keep track of leads, estimates, follow up on jobs, assign tasks and more. I also like that their are real people at the other end of the line. They check on you, answer questions promptly, and listen to feedback.

There are a couple of minor things on the new layout that I would change, but they are very minor and do not affect the usability or effectiveness.

I never lose track of where I am in the process of following up on a new lead. I am able to set tasks to remind me to call them back, send estimates, scan in the estimates, keep track of progress on the job and note when it is complete. I can also use it to set myself personal tasks and reminders.

LACRM has immense capability including forv tailoring to suit my business and my ways of working. The challenge is correctly to manage my data such that it delivers what I need in a timely and accurate format. I could'nt do this without business support and excellent support from the LA Help team. I have never found their knowledge wanting and I always get a responmse within days, sometimes within 24 hours. Absolutely excellent. LACRM is excellent - icing on the cake is the support.

It has such a wide ranging capability that injecting data intially can take time - but that's my problem, not the CRM!

I'm maintaining contact with my network - i'm being reminded by the CRM to maintain contact; I don't need to keep it all in my head. The CRM, correctly set up, will also tell me WHY I am making contact again.

I wish I had discovered Less Annoying CRM a long time ago. There are a number of things I really like about Less Annoying. Firstly, it is not overloaded with an abundance of features that won't ever be used. This makes it very easy to navigate and find your way around. Secondly, the design of the screens and font sizes makes it easy to read and find exactly what you're looking for. And thirdly, the Calendar View that integrates with Google is presented very well, displaying events and tasks that can be clicked on and displayed in a new window. There are other very handy features, also. The ability to setup custom fields, whilst not a unique feature, is another advantage. They only display in the contact record if they have been used, which means you are not displaying blank fields just for the sake of it. Overall, there is just enough in Less Annoying CRM to completely meet the needs of my business. I still find myself smiling as I jump into the CRM because the screens are just so visually pleasing to look at.

Whilst this is not really a problem for my business at the moment, SMS notifications are currently only available in US, Canada and UK. If at some point in the future that feature could also be made available for Australia, I would definitely use it.

Primarily using Less Annoying for recording follow ups for customers and leads and for managing small projects using the Pipeline feature. It is also used extensively for recording tasks and managing daily to-do lists.

How easy is to add contacts and companies - either one by one or as an upload. Search. Pipelines creation and tracking

Not interconnected with my operating system

We log customer information and meeting minutes. We can sort customers & prospects based on their status such as: Need to make contact and validate data or Send customer welcome package

Simplicity of the interface is one of the ideal features I like. Making notes and setting reminders. I enjoy being able to add as much information as I can to each contact. Certainly helps with gaining a personal touch with each and every current and prospective client in the business. Very easy to customize things to suit our company needs with each contact. I do like the mobile interface as well. The ability to look up and maintain the contact on my mobile device is fantastic. There is really not much more for me to say regarding the product. I would highly recommend to many out there.

Search function can be challenging at times to narrow down. I don't necessarily dislike this but sometimes takes a little more diligence to find who you are looking for. Also, not a big fan not being able to add notes to a client that is not in your name. This would be beneficial if a colleague is out of office or on vacation.

Maintaining regular contact with clients and prospective clients is the best feature for myself. I was using the free product for myself personally for a month or so before sharing with my co-workers. Then, manager decided to implement for our sales team (less than 10 people). Very easy to move contacts from one to another rep if someone chooses to leave the company or is let go.

Ease of use and intuitive nature of the site helps new users get up-to-speed quickly. CRM can hold all pertinent information and data can be exported for special reports.

mobile-accessibility is less than desired; site does not work extremely well on mobile devices.

We have been able to track data for specific sales initiatives. Hit rate, avg. quote & sales $, # of quotes, etc.

Less annoying is the easiest crm that I have used, but not just that, it has everything that you need, and it is continually being developed to be better. The subscription option really works for us, and it is part of our daily process. It has been invaluable and we are really pleased that we went down this path. I have signed up for the latest version and that looks awesome . Thanks so much and keep up the great work!

Hmmmmmmm whats to dislike ? I think the guys have done a great job of making the crm as easy to use without losing any functionality so thanks

there are so many .. but having everything organised in one place, transparency across sales, managing our customers and making sure we manage our visits etc It is a planner, it holds all our information and manages our sales process... we aren't perfect yet but we are working towards using all the features.

This team have always been helpful in every way. Their feedback is always good and prompt. I don't know how they do it but they respond at any time of the night. We had some challenges moving data from one user to another and they helped us through the process step by step. And the price is amazing too!! This is a great company to work with and we can highly recommend it.

Our (small) gripes have been around the lack of date pickers and drop down menus but these are "nice to have issues". Furthermore we understand that some of these are to be fixed in future updates.

We rely 100% on Less Annoying to keep track of our customers and their needs. On a daily basis we do the following: 1. Add new customers 2. Track repairs 3. Set tasks for staff 4. Wish our clients Happy Birthday 5. Keep customer notes The CRM is our bible and we would be lost without it.

It is simple, easy to use, and very cost effective. You can do things like set up and manage groups and the auto logging of emails is very good. Interface is decent but there are some improvements needed.

The scheduling feature is clunky. It is hard to set up important leads and calls for the future. That is better tracked in different software which reduces the effectiveness of the too.

We have a better handle of who our customers are and keep better notes.

Clean. Simple. I love the ability to add multiple groups and segment leads. Customer service is well-intentioned, competent, friendly, and prompt. -That is saying quite a lot, as Customer service is major for any product.

Really the only thing is to increase the ease & capacity to export lists to different formats.

We are able to put Clients and Leads into multiple groups; this segmentation has increased efficiency and the Sales process!

We love the simplicity of LA CRM. Unlike many other CRM products, they have kept the scope clean and manageable. It also works very well with Gmail & Google Calendar.

I've asked them to allow us to upload photos of the contacts. They say they are working on that.

We have three folks doing sales and biz dev work. Often, our communications overlap. This let's us keep all communications in one simple place.

The interface is easy to use clear with excellent features, such as fully customizable pipes, robust calendar, groups, search, import and export, add users and assign permissions is easy. I love the event settings where you can receive a reminder text, customizable by you with minutes, hours or days before the event. I put all the appointments there and they always remind me of my commitments. Some of the clients and our first representative who helped us get started noted that we have grown as a company with the arrival of Less Annoying CRM.

I wish I could save my email templates here but it integrates well with Gmail and that works well for us, so it's not a big deal. But those are relatively minor concerns and I think they are on the wish list for future integration.

It helps me stay organized on top of the contacts and keeps track of the pending items that require some form of tracking, I was using a spreadsheet in the past and it was a nightmare, a less annoying CRM really improved my efficiency and allowed me to track My contacts and sales funnel in a way that was not possible before. This program is excellent value for money, with excellent customer service and personalized and unparalleled help.

Less Annoying CRM helps us to keep track of our clients and contacts in a manner that is intuitive and easy. Implementation was quick, and has allowed us to better communicate within the office. We use Tasks to assign duties or ask for help within the office in a non-intrusive manner when something can be completed on a flexible timeline. Our calendars are always available for view. This has become an integral part of our software suite.

Entry of contact information could be more streamlined to include such features business card scanning.

Our calendar is much easier to control and view. We use this software to define and track tasks.