Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I think hands down is the customer service. Every time I had a question or comment, they answered. On the phone or on email, their customer service is AMAZING!

I think the integration with Gmail could be better, and I would like to be able to create reports that I can save.

They allowed me to have a CRM that works, with great service, and at an unbeatable price, what else can you hope for? I would not be able to do everything I do, and follow up with as many people as I do if it wasn't for this tool.

Its so simple to use and create fields for our company needs. Customer service is excellent and help with and issues I've had while setting up.

Nothing. The CRM is great ..............

We are growing and have brought on new team members easily. It helps us keep track of the customer journey and setting reminders when to get back intouch with them.

The fact that a novice computer user like myself can easily navigate through the LACRM just makes my job easier.

It's hard to say anything bad about LACRM. I've been using it for 3 years and haven't been disappointed.

The default templates are a great start for anyone using this product

Ease of use and functionality. Super easy to navigate as a new user. If there a report (or the like) that I am trying to do, the interface is set up so that you can find the info where you think you would. Finally, whever I have asked a question they have responded very quickly.

It's pretty full featured for my needs, really no dislikes.

Super easy to run lead reports and it helps me keep on task through their "Task" function list.

Less Annoying CRM is truly that. In my super busy world, stopping to enter data is not fun. And most CRMs ask for way too much. This one is truly Less Annoying. Sorry, no CRM will ever be fun for me, but my bar is very high for saying anything nice about them. And for me, 'less annoying' is the ultimate compliment. Even better are the people, who actually help you get set up...

Well, it's still a CRM and it doesn't read your mind, so you still have to enter things. But, you'll be less annoyed by it...

It's a requirement for a company I'm consulting too, so I'm just being compliant. Without being annoyed...

I truly appreciate the quick response rate of the support staff and their willingness to give me one on one assistance to set up the CRM that serves me the best.

I was hoping for some project management features, but that is not what a CRM delivers so it was an unrealistic expectation on my part.

I can find all contact information, communications and activities in one place.

The ability to organize thousands of prospects and member clients, set tasks, and input information is absolutely unbeatable. LACRM has allowed our team to improve our productivity and efficiency incredibly well!

There are definitely some limitations to creating filters to find information, however, our team has found plenty of loopholes. The LACRM team has also been very helpful in giving us advice on how to find what we're looking for in the easiest way possible.

Organization is the biggest one. Our previous method of keeping track of sales was not working effectively, and LACRM has allowed us to become more organized, ultimately winning more sales.

I love how the LACRM staff are there for you anytime for any help you may need. Nothing is to much trouble for them.

I've got to be honest I don't have anything I dislike about it.

I'm so much better at time management now, I use it for everything from work appointments to reminding me what colour bin has to go out this week, I manage my businesss and personal life seamlessly with my LACRM, and would be lost without it.

Easy to use interface, very mild learning curve, incredibly quick, helpful and friendly support staff. Pleasant and simple design as well.

It's it lame to say nothing? I've already submitted a feature request for batch editing, and have been told it's in the pipeline.

At Yellow Weld we have solved a lot of organization and lead tracking problems with LACRM. Thanks to the automated contact update via email my "ah shit I hope I didn't double email that client" anxiety has been quelled, absolutely squashed. Unfortunately, we haven't been utilizing the tool completely efficiently, but all that says to me is that LACRM is solving my problems before I even have them.

I first started using LACRM because it's low-cost (£7.50 per month in the UK), but I stay because I now find it absolutely invaluable.

To be honest, I can't think of much I don't like about LACRM. Once or twice I've had issues and suggestions, but these have been quickly sorted out, and in such a friendly way.

The more I use this product, the more I realise that it frees up my head space to think about more useful things.

Less Annoying CRM lives up to its name. Over the years, I have used half a dozen CRM systems, including SalesForce. LACRM is by far my best experience. The LACRM team has put enormous effort into figuring out the workflow and making everything logical. For thirty years my experience with Microsoft is they get the workflow all wrong, and the simplest task turns into Kafkaesque nightmare. About once a month, I come away shaking my head saying, "What were they thinking?" LACRM delivers the complete opposite experience. These guys have figured out what users want to do, and deliver a product that is simple and logical. They have also avoided the "bloatware" syndrome of adding useless features which clutter up the experience. Additionally, I have found LACRM's support to be outstanding. Finally, their commercial terms are less annoying. There is no "bait-and-switch," constant up-selling, or sleight-of-hand with the licensing.

When I first got LACRM, I downloaded the mobile app onto my iPhone. The mobile app was bogus. I understand LACRM updated the mobile app, but have not tried it again. I don't have a real need for the mobile app.

1. Capturing and integrating contacts across our organization. 2. Integrating communications for future reference. 3. Pipeline building and pipeline management for customers, projects, and investors.

I am the chief cook and bottlewasher for my business so the last thing I needed was a complex CRM. Less Annoying CRM connects with my email and MailChimp so it meets all of my needs. Whenever I have a question, customer support is readily available. Love this CRM>

I like everything! I haven’t had any issues.

I wanted to start a newsletter for clients and this was easy to do - MailChimp works seamlessly with LACRM.

Completely customizable to meet the needs of my business. Great program for client info and client notes. Really user friendly. I'm able to create custom piplines to suit my business.

There is absolutely nothing that I dislike.

I'm able to keep track of my business a lot better and manage my time making me more efficient.

The ease of use is what I like best about Less Annoying CRM.

The reporting is adequate but is a bit limited. However, for most small organizations is should be sufficient.

Less Annoying is helping us to be more accurate and efficient in tracking our sales metrics. And, through it's integration with MailChimp, it is helping us to expand our reach and build our brand.

As a travel agent, I love that it is fully customizable to my needs. I also like that I can BCC all of my emails to keep a record of them in one place. It's super easy to filter down to certain aspects of a client's travel such as dates or where they are staying.

I'm not able to keep credit card information. I would love to be able to store cc info. I would also like a way to archive old files every year.

I am a travel agent and there are so many things to keep track of. I am terrible at organization and LACRM has helped me tremendously in that area. I am able to customize my trips to include what I need and not what someone else created for others. I have tried other client management systems and none have worked as well...plus you can't beat the price!

It has all the bells and whistles of the more complex CRM's, but it is simplified for the user and efficiency.

Nothing, really. Yes, we would like everything for free, but that is not how the world works. The monthly cost is nominal.

It easily segregates my different types of businesses in one application. Switching from one group to another could not be easier.

Less Annoying CRM is exactly what the name implies. After a long experience with a feature-rich alternative, I chose LACRM because it promised to do EXACTLY what I needed: simple, easy to find records of contacts and companies, easy to use email to contacts and then their filing, easy to see notes, and a task system that prepares a very simple to use calendar with all the daily tasks--easy to reschedule, too. Customer service is spectacularly good! What's not to like if these are your needs? And for almost no cost (minimal)

Nothing. One of the best system decisions I've made.

Well designed listing of the daily tasks and events (easy to re-schedule, too). Also easy to keep track of many contacts in the prospect stage.

I love the fact that I can sync so many things. I can sync to MailChimp and Google Calendar. Very necessary for my business. And I love being able to design my own pipelines and tweak as needed.

The only downside is not being able to copy certain things, like a type of booking, to another contact. Especially when it's a group and everyone has the same booking.

It has helped me to streamline my business and really stay in touch with clients. I'm not losing contacts because now I can keep my finger on the pulse of my business and see the impact that having a great CRM can really have.

LACRM helps me to grow my business. I love the task list, client notes, groups, referrals and integrations. It is easy to use and really adds great value to my small business.

Nothing - I really love this product and all that it has to offer to include an application for my smart phone. Amazing!

Time management has been great because I can set reminders and tasks plus I save time because I know all of the details about respective clients at a glance. It has been a real game changer for my business.

On-line and convenient smart phone tools Ability to attach files Email syncing Event planning calendar reminders On page quick glance to prepare for follow up meetings and calls Outstanding customer service

Not much. Might be helpful to be able to go Directly back to last screen when having to click away on mobile device without going to contacts to click on contact

Promises made promises kept

It is not complicated. It can be up and running within 5 minutes. Still all functionality you need is there. Most CRM systems are too complicated for sales people. This one is not and in his way it supports documenting discipline.

I don't like to use mailchimp as a tool for group mailing.

Keeping all information about a relation together in a logical way. I can call or mail directly from LACRM

Very quick, and user friendly. Excellent customer service from CRM team!

There isn't anything i dislike about LACRM

There are many benefits of using LACRM. It helps our team communicate within one another. It helps our team provide our customers with excellent customer service.

I've tried multiple CRM platforms in the past (Agile CRM, HubSpot, Insightly ... to name a few). It always started out with a considerable amount of effort trying to get my needs to work within their framework. The difficulty in making things work the way I wanted and to be able to get the information out that I needed, always caused me to give up eventually. A friend recommended "Less Annoying CRM" and I only tried it because I was becoming overwhelmed trying to manage my growing lead list. From the very start, this product was different. It is easy to learn and simple to use. It is very easy to customize the system to fit your needs by adding custom fields, organizing contacts into groups, and building "pipelines" to manage your processes. I've been using Less Annoying CRM for over a year now and have never experienced an outage or technical problem. The customer support is OUTSTANDING. When I first subscribed, they scheduled a call with me and walked me through the system and offered suggestions on how to organize my data. I've called the support desk a couple of times when I did not understand something and they always explained the solution to me and made it easy to understand. I highly recommend Less Annoying CRM.

There is really nothing to dislike about this CRM. The only thing that this CRM is missing is the ability to automatically attach received emails to your contacts, you have to forward the email to an address assigned to you by Less Annoying CRM; it's a simple process ... but sometimes I forget.

There are a few key benefits to using Less Annoying CRM. First, using it is intuitive. It is really easy to use. Second, it is great to help you organize your data. The PIPELINE function let's you track exactly where clients are in your process so that you don't lose track and "drop the ball". Third, customizing it is really simple ... you are able to track the data you need and generate the reports that you need. Last and certainly not least, the customer support is outstanding.

I'm new to CRMs, so the easy-to-use format immediately attracted me! When I think of features I want and/or can't find: responses are fast - within hours! The team is always crazy helpful, no matter who "picks up the phone" and they are very open to feedback. The small fee charged per user is beyond reasonable considering the value of such a powerful tool and the cost of the competitors.

I have submitted this before and I'm assured (and believe) it's in the cue of changes to come: but the only feature I wish I could have is custom labels for fixed fields (such as phone numbers, etc, which are automatic fields in contacts/companies). Other than that, the tools provided in this CRM exceed our expectations for such a product!

We share sales responsibilities (one person isn't assigned each account). Collaboration on projects has improved ten-fold, as we can now see notes from other folk's conversations with the clients, etc. Our follow-up rates have improved greatly. Before LACRM, we weren't tracking properly so there was a lot of money lost in not properly doing sales. This also serves me as a brilliant time-management tool!

Its user interface is very user friendly and simple to understand. It is very helpful in solving problems. It provides short videos to understand the software and how to use it effectively.

The mobile application does not work properly. I wish it provides more integration options. It has fewer features compared to other alternatives.

We can easily add or remove the person. It always gives a reminder of the task. It is easily integrated with other platforms like Mailchimp. It easily managed all the contacts in one place.

Helps me keep track of my customers, follow ups, events and tasks.

I have not found anything that I dislike about the CRM.

Allows everyone to see each other tasks. I have even found ways to eliminate certain processes in our business by using the CRM.

The ease with which I can customize the product and create pipelines. I also like the ease with which clients can be linked to note related companies and sub companies. The staff has always been extremely responsive to my feedback and questions. There have been great updates to the product since I started using it.

Integration with email (Outlook) could be better. I sometimes forget to forward or copy the email uploader address on replies, but I don't want to create an automatic forward because it leads to creation of internal contact emails. I understand there will be a better mobile version in the future and I look forward to trying it.

I use it to maintain client and contact lists, along with customized pipelines to track services and class sessions. The calendar also makes it easy to maintain the training schedules of our contract instructors.

User friendly, web based, human support nice design

I wish it had a project management feature to help us better keep track of our projects

Better knowledge of our customers

The program is very accessible. Things are laid out in a way that makes the program very user friendly for anybody. None of my colleagues have any issues with navigations, and it's flexible enough for most tasks.

I haven't encountered anything. Perhaps more systems to bulk select tasks/contacts to change information in bulk.

I am a relationship manager, and thus have a large client base to regularly check up on and look after. I could not complete my job without LessAnnoyingCRM. Coming into the job, I was given nothing except for Microsoft Calendar/Microsoft Contacts to keep everything in check. This helps significantly in my role.

The customer service without a doubt!!! Second to none - best I have ever experienced! The team are SO friendly, helpful, prompt and understanding!!!

Honestly, I can't actually think any. IF I had to be picky, probably that you can't schedule reminder emails?

Having all information in one place, having emails logged