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Less Annoying CRM Reviews: 4.9/5 — Highly Rated
Less Annoying CRM is a popular customer relationship management solution deployed via the cloud and offers tailored configuration options for users. It’s an all-in-one platform that provides a big-picture overview of contact details, project data, and file management. It also offers applications for contact management and sales force automation. The dashboard is simple and straightforward and includes productivity tools that support lead tracking, note-taking, calendars, and task management.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Less Annoying CRM with other popular tools in the same category.
Very affordable CRM, easy email integration and pleasant enough UI.
I'd make it easier to track and manage appointments, make recurring appointments, etc. Poor mobile use.
Pipeline tracking, lead tracking
I like the easy to use pipelines, account creations and report templates
The intelligence of reporting and integration has room for much improvement
We use LACRM to track items our core system does not capture from sales to engagement with customers making us more productive and efficient
I like that the system is very easy to get up and running. And because it's not trying to do everything (automation, marketing, etc) it doesn't get overwhelming. Pricing is simple and straightforward.
Sometimes I do wish there was an easier way to keep the customers/company contacts connected more easily. it doesn't necessarily integrate at a deep level with emails or LinkedIn so there are a few extra steps when documenting tasks.
I wanted to keep track of prospects and clients without using a more robust system that would require a steep learning curve and that would keep trying to sell me more features.
I can bcc an email address and have that email automatically added to that individual accounts.
When you bcc the address when sending an email, attachments will not automatically upload to the users account. If I were to send an attachment, I would have to BCC in the email then go back to the account in LACRM and upload the attachment manually and separately, so it defeats the purpose.
I used this for our software clients who were part of a large corporation but had smaller branches and staff at each branch. It was helpful to have an account then staff underneath that could connect to he account. I also corresponded with our clients 90% of the time by email so it became second nature to BCC LACRM to automatically upload to the account. I could then go back and see all correspondence.
I like that I can manage leads, and that I can add notes and drop them as I please. It is also great that I can track if the lead is qualified, won lost etc. Lastly the format is very inviting. I keep it open all day.
I don't like the fact that it doesn't have a better way to view what you and your other sales staff are doing. Its great for personal use but could use some work on the interconnect ability.
I am way more organized with my clients. I am now able to track much better the state at which my client is in and what part of the process as well..
Great tool for smaller businesses that are in the planning stages of using a CRM
It's great for a small business - Nothing really bad I can say about their software - They advertise as is - doesn't have the email marketing or ROI tracking as does larger CRM systems
Keeping my clients all in 1 place is a great start
