Less Annoying CRM Reviews & Product Details

Excellent, user friendly, easy to navigate, video tutorials, lots of detail, affordable, no contract, month to month, easy to add and remove users not over complicated, easy to add attachments drag n drop, easy to search, easy to edit.

cant say as I have any bad things to say or even feel we are missing anything

Better organized with all the details running multiple projects

Less Annoying CRM is very friendly, easy to use, having several tools for tracking every project, every resource, easy to customize and the customer support is very efficient. For sure I will recommend it to friends.

The current version is not allowing to customize some fields like birthday or options in addresses, phone numbers, or Emails but that is not a limitation at all

Having much better control on all the projects we handle, showing the current status ans having the capabilities to access them using my mobile or laptop.

The dashboard is very easy to interpret, and to dive into finding or updating clients.

at first, when I'd search for a client, it wouldn't auto-fill unless spelled perfectly, but they've corrected it

Documenting all my speaking engagements, and the details for each--which helps on the front end with preparation, and afterward for follow-up

The ease of learning to use the CRM. With very little assistance, I was able to dive right into it.

Nothing really at this point. Any problems I might have come across were quickly resolved by the team at Less Annoying.

I have been able to track leads, projects and contacts very easily.

I love how customizable it is. It takes seconds to add new fields and move them in the layout. And fully customizable pipelines really add value. When you do need help, someone usually replies to your support request within one hour. Their answers are always relevant and useful.

There isn't much I dislike and those small features which I think could be added are being worked on by the development team and added all the time. I didn't used to like the mobile interface but they completely redesigned it and now it's a pleasure to use!

I use the pipelines feature not only to track new leads but to manage projects I'm working on for current clients (such as the steps I need to take for a new listing and for closing a deal). My assistant and I can also easily see what the other is doing and quickly assign one another tasks and events or mark tasks done as they're completed. The task and activity reports are super helpful for keeping us up to speed.

Client info+calendar+history at a glance

Would like even more customization tools

Details don't fall through the cracks. Don't have to reask client or comb through old emails for information. Used to have three different areas to search for information about any one client. Now all in one place.

After working with older databases throughout my past jobs, it is honestly a breath of fresh air to be using a CRM system that is convenient and easy to use. I am not doubling up on work by putting in notes and interaction when I can simply blind copy an address and have it automatically link up to the correct user in the CRM system. The simplistic layout makes it easy to navigate. I appreciate the support system that goes along with this program. If I ever have questions or am confused about a certain feature, I can simply reach out to support and get in contact with someone very quickly.

I think there could be a few more areas for different demographics and tracking different types of information. It would be really great if eventually this CRM system will be able to be used with Constant Contact.

I have heavy manual CRM background, so this is easy to solve. Again, the support surrounding this program is phenomenal.

ease of use & integration with MailChimp

The Task tool could be somewhat enhanced.

I use LACRM to manage an angel investment networks, tracking both investors and and companies. So easy to use and configure, nice pricing, and the best customer support I have ever experienced with any online tool. It is perfect for what I am doing.

It's so simple that I, nor my team, needed training.

Honestly, I don't have any complaints. It does exactly what it promised to do, be a less annoying CRM.

I'm following up with my clients and referral partners flawlessly.

I run a small business online with the help of a remote, dispersed team. LACRM has enabled us to track and develop customer relationships since I took over the company almost 7 years ago, and it has grown along with us. It's very customizable; for example, we don't have a traditional "sales funnel" but rely more on long-term relationship-building. Export/import is robust, as is the ability to merge contacts and history when needed.

Calendar settings don't support event-specific visibility settings like Google. MailChimp integration is really limited; last I checked, you can't automatically log campaigns that you send to your customers through MailChimp.

In our field, we sometimes need to look up interactions/history that took place a long time ago, and those can be just as important as interactions that took place yesterday. It's a relief to know that all of the data is there. I'm so glad that even as our business has grown and changed, we haven't had to migrate to a different CRM. LACRM continues to meet our needs and we're probably not even using it to its fullest potential!

LACRM provides the key information for my contacts and at what stage they are in the sales cycle. Don't bother with other packages that offer to many features, that no one actually uses. - Keep it simple for effective sales

I'm not sure there are any features that I dislike

I have loads of contacts, being personal and a reminder of where I'm at with them is imperative.

Intuitive, appealing, simplicity, effective. What it means to do, it does exceptionally well. I came across the product while searching for a CRM for my business. Definitely not a fit for my business, as it lacks automations, workflows, etc... However, I thought it was such a great product that I purchased a seat for my personal use. LACRM is now my personal contact manager, which is a database I keep separate from my CRM program.

Not much to dislike yet. The product gets an A+ across the board and all its features

Personal Contact Manager

It is very easy to use and learn. It checks off all my boxes.

That I have to go in manually and click if my clients are traveling and/or if they have finished traveling.

I've solved having to keep a paper calendar. It's great i can see what I need to do for the day and week. I can keep track of what payments are due at a glance. I love that I can see what I have booked, what's under deposit and how many final payments are due.

Less Annoying is exceptionally easy to use, fast and straight forward. I especially like the fact that the learning curve is short. I use the tool to maintain all of my contacts and to track in pipelines all of my client activity. It's the best CRM tool I've ever used.

I don't have a dislike to report at this time

Time management and client tracking

I love how easy the system is to use. The price point is perfect for small business and departments. Customer Service is outstanding!!!!! I've used it with three different organizations and it has worked great with each.

I use the mobile version but prefer to use it on my computer.

Tracking all my engagements with propsects and clients whether they be via email, phone or in person. Everythign gets tracked!!

Having the reminder list and alerts to my phone so that I don't forget anything

Very little most things are fine and helpful

I now don't very often miss calling people on the day I said I would

A simple and cost effective Crm with great support staff if you need them.

Not a lot to dislike about this Crm, it's simple but very effective.

Our main problem was maintaining regular contact with our customers, we now have a great tool that ensures we never miss a contact date.

Serves my needs at a low price with friendly live support.

It could work better with my email vendor.

Most CRM's are overpriced with functions I don't use. LACRM is fast, reliable and easy to use. Their live support saves me time when uploading a new call list.

LACRM is simple and straight forward. I am an IT consultant who is perfectly capable of working with bigger more complicated setups but sometimes you just want something that works out of the box without a massive learning curve, setup time and training requirements. It's also very inexpensive compared to many other SAAS / Cloud / Web Based options.

The thing that makes it so easy is that it is simple. On occasions that simplicity can be frustrating; "oh, I just wish it would do....". There is however an API so given some programming knowledge (or a good IT support team) you can make it do some of the bits you want.

Keeping track of customer details and interactions. A central location for all customer data that is readily accessible by all staff is the main benefit for me. Whilst we do not use LACRM to track our IT support desk work we do use it for keeping tabs on customers from a none service desk standpoint. For example we use it to keep an eye on quotes that need to be generated, if they have been sent and when they should be followed up.

The CRM is super simple to use. It's' very well made. The price point is spectacular. The customer service is absolutely top notch—the best I've ever experienced with a product of any kind. Every single feature and UI interaction has been meticulously thought out. I can't recommend the CRM enough.

There is no mobile app, and the mobile interface is not the greatest (even after the new update—although it is better than it used to be). No built-in 2FA (Google SSO has to be used for that). There is no global search (although I've been told that this is int he works). And these are minor inconveniences (the lack of a mobile app is more than minor I guess but still not a dealbreaker for me)—I'm just being picky. It is a great CRM.

It helps me keep my business contacts and follow ups organized.