Livestorm Reviews & Product Details

-The entire design of attending an event is great. - Features like anyone can move the slides, doc upload are great. - Embedded forms are customizable

- The tech backend is not sturdy when compared to Zoom. - Integrations are pretty shaky. You cannot customize the integration. - Support is slow.

We used LiveStorm for our webinars and virtual events. It was used for hosting them and for lead generation.

As the social media manager, I like that all the links are gathered in one spot. Makes it easy to reference and send out through various platforms.

I'm not in charge of the landing pages/sign up pages, but I think we could customize them more (in a simpler fashion). Sometimes our design team has time to design, but a lot of times it creates a bottle neck in our system. Just changing the background colors might help keep us more on brand.

We host a lot of webinars and it automates the process of having a repertoire of video content.

The "duplicate event" and automated webinar function is very useful.

That you have very little possibilities to design your registration page. The spaces for the Logos and pictures is to stiff and unflexible.

We can create own webinars and thus brand awareness.

It has a relatively easy user interface and overall smooth experience

Their customer service has been quite poor thus far, and embedding registration forms on landing pages is difficult

Lead gen + webinars

Modern sleek interface which is very intuitive for the user. Quick onboarding and fast learning curve to use software, good availability of the support resources. Plenty of integrations make my work really much easier.

Pricing is really high when you need more than 30 attendees, there are many cheaper alternatives out there. It's not the best pricing plan for the smaller companies.

I run regular webinars for small audiences on the platform, and functionality-wise it has been working pretty great for me. I don't see any lack in features but if I plan to expand, I might consider another platform.

Rather easy to use. Our speakers manage to go on stage easily We don''t have much technical issues The chat and question tabs are easy to find and use Easy to upload the recording and list of qestions/comments

Our internal speakers change at each webinar and the biggest issue is : when a speaker has been a team member once, he can not register as a guest for our following events. This makes us have a very long list of team members and it increases the risk of incorrect handling.

We can easily see the number of cutomers registered and we can define the mandatory fields.

I like the UX, it's intuitive and simple to use.

We mainly use it for webinars so the meetings aren't really that interesting for us and can be a bit confusing in terms of options if not in use

Planning, scheduling and hosting live webinars. I've used other competitor platforms and Livestorm is great in terms of user experience for attendees online. Would like to see more built in features, i.e.: showing off poll results in screen without the use of integrated tools

Great for collecting information on e-events. Also great for a team with multiple logins. However, it is a bit glitchy at times. The editing functions are not always where we expect them, and on more than one occasion, the event glitched while showing pre-loaded media.

Sometimes we have issues with preloaded content showing to our audience. It can also be a bit limiting with the type of data it collects in role type for ABM needs.

It collects registration information so we can determine the targeted market outreach of our event and whether it was successful. We like being able to understand who is coming to our events.

It is very easy to login into instant meetings and invite people to join.

It happened already a couple of times that the service was down when I had an important meeting. Moreover, livestorm sometimes does not work well with some browsers and some bugs are present, e.g. yesterday I was in a meeting and few participants weren't able to share their screens. Moreover, when it comes to hybrid events, it is hard to connect it with a videoconference system

It is very easy for people to access. I have my own instant meeting room and I just share the link with the other person. especially with my colleagues, there is no need to create an event for just a quick call to clarify something.

I like the most the fact we can brand our events.

Confirmation emails go on spam many times.

possibility to create online events and have people interract with us during the events

It's fairly simply to use and I assume it's lower cost. All in all it works decently. I do wish they upgraded their servers. It seems laggier than most other solutions.

It's not as fluid and clean as others on the market. I notice more choppiness in the videos of presenters than I typically do when I see webinars hosted with something like Zoom. It's not all the time, but it's sometimes. And it's not a bandwidth thing, I've seen the same presenters appear perfectly fine in Zoom but then choppy in Livestorm. I also don't think they do a great job with after webinar watching and aren't able to integrate into other systems very well.

It's a webinar tool and it's what we use at our company for webinars. That's it. I have suggested we switch to Zoom webinars many times though, as I think we'll get better results.

The smart looks, easy to use for speakers; the support is great.

Features missing: no massive automated upload of registrants available. I can't stop the system sending out emails to speakers when I add them up.

Live webinars with on-demand recording, better looks than other platforms, generally reliable

In Chinese Replay Landing page Good for webinar

A bit expensive Unknown in China Not really customizable

I can market webinar to generate leads

ability for huge audiences, and also able to register

not compatible with edge or google chrome

allows us to run webinars

1. Powerful tool for hosting webinars with hundreds of people. 2. I like how we can keep track of all our webinars. 3. I like the upvote button so that attendees can see the most popular questions.

Sometimes, I have trouble logging in using the Safari browser.

Use it to host monthly webinars with over 500 attendees

I like the userface as well we the ease of use. The system rarely breaks.

The integration use leaves something to be desired and some functionality is clunky.

It helps us share our message with the world.

Very easy to use, also extremely accessible for viewers Appreciate the collaborative features

I would prefer to be able to embed live onto other services All else is good

Solving the issue of having somewhere to livestream webinars online Not financially benefitting but using for lead generation

The platform is great, easy to use, multiple features

The customer service. Livestorm display crashed just before one of our webinars and around 50% of our attendees couldn't see our presentation. In addition to the financial shortfall and a poor brand image for us, we have invested a lot of time in creating this webinar. We know bugs can happen and I think Livestorm seems good at preventing incidents (see their status page). However, we blame the poor customer support during and after the incident. They offered us a vulgar 12 euros compensation! (we've been using Livestorm for 2 years now). We planned to increase the number of licences but I think we will find another webinar tool that will give us some decent consideration. Quentin C

Customer acquisition, customer loyalty and brand image

It has been a user friendly platform, and speakers like it.

How could I possible recommend a company that decides the annual renewal is going to change to a different subscription model, and tells me not a month before the renewal is up, when I have more than 25 events scheduled and having been promoting? Then, when I asked to extend my current contract by 6 months to give me time to analyze this, they refused. They said the minimum renewal is 12 months. I was forced to renew with them for 12 months because I could not afford to lose those 25 events I had already scheduled and promoted that run through September. What company does this kind of thing? How did they notify me? An email that said "your current offer is about to expire." We've been a customer for 3 years. I had to email multiple times to find out what that sentence meant. Their new pricing model charges per "active contact" - which means they charge for registrants, not just attendees. I had to purchase additional active contacts in a package of 1,500 contacts for $1,875. That is $1.25 per new registrant for our webinars. Other webinar platforms that charge for contacts charge for actual attendees, not registrants, and they charge 12.5 CENTS per attendee. Livestorm charges 10 times more than what other companies charge, PLUS they charge for registrants not attendees. At the rate they I have had to purchase additional contacts, Livestorm is turning out to be more expensive than On24 (which is the gold standard for a webinar platform). And Livestorm is nowhere near as sophicated as On24. Livestorm is a terrible compay, terrible customer service. I don't know who the genius there is that decided to rip everyone off with this new pricing model -- but my message to that person is that you are going to lose customers.

At the time it allowed me to easily create webinars and virtual info sessions and create the landing pages, automatic emails, etc. But right now, it is causing more problems than it is worth because of their rudeness at changing the fee when I have too many events scheduled to be able to move to a different platform.

Generally speaking, Livestorm has all the features one may need while conducting online webinars. The UI is quite fast and runs even on old PCs, you can seamlessly share your screen or a presentation directly, there is a chat, there are polls, the service tracks the attendees and their watch ratio etc.

The "output" quality on the stream of my camera varied. Some attendees experienced lower quality of the stream.

We can easily conduct webinars and online events.