MailerLite Reviews & Product Details

As someone who needed an app that allowed me to send mass emails occasionally to a large organization, MailerLite was easy to use and helped me create a professional and aesthetic layout for my email campaigns.

It was difficult to try to send a campaign to only specific recipients — every time I wanted to send out a campaign, MailerLite prompted me to send it out to my entire address book.

MailerLite was great for helping me to send out monthly campaign letters advertising various internship and job opportunities to members of my organization.

Way more powerful than MailChimp and free up to 1000 subscribers!

Sometimes it's a bit hard to flow through the website

Sending newsletter content to my email subscribers

The price and the support. The easy and comprehensive platform.

Problem delivering email to Microsft server

I was sending my daily newsletter to more than 20,000 subscribers. The price is great, the support is great. For having e-mail on gmail and yahoo is probably the best mail service. The only weak point is their restriction to send inbox e-mails to Microsoft server. They are rejected.

I love that you can filter/segment subscribers based on their statistics: number of clicks, open rates, etc.

Their rules about affiliate marketing is still not clear enough to convince my friend to join. She didn't want to see her account banned and I couldn't get a confirmation from my usual contact about this topic. After I renewed and paid for my second year, they changed their support system. It had previously been their #1 strength: superfast, nice, and polite support. Now you get a bot. And you get to argue with the bot, because it's stupid. Artificial Stupidity. It takes an effort to get hold of a real person that can help. Despite what they promised, it's still not possible to change a subscriber's email address. I use MailerLite less and less and my other autoresponder more. I wish MailerLite will make it possible to send clean txt messages (not rich text) because they have higher deliverability. I also think they look nicer, but that's because I always send out private emails in clean text format.

I now manage to send emails to my subscribers and they reach them. I've had almost no bouncing emails and when I test an email at mail-tester.com they score 10/10.

El diseño está bien, pero todo apesta. El servicio de atención al cliente no es atento, tenemos que esperar más de 2-3 horas para que alguien responda en el chat. Mailerlite no lo hace. La cuenta gratuita te da acceso a potentes funciones que no están disponibles con los rivales. La estructura de precios es la mejor.

Desearía que hubiera más fuentes de características de diseño, etc. Hasta ahora no ha sido posible copiar el tipo de campaña, nada ha sido un problema, tienen un gran apoyo Tal que cuando copie una campaña anterior que envió, no puede cambiar la forma en que lo envió reenvío automático o división A o B

Enviar un correo electrónico a mi base de suscriptores a bajo costo. Reenvío automático de mensajes de correo electrónico para personas que se perdieron el primero En general, es un producto muy fácil de usar y muy simple que no requiere mucho más tiempo de aprendizaje y comprensión de algunas cosas complejas. Para las pequeñas empresas en línea, todo cuesta más dinero, y lleva lento, trabajo constante y constante para ganar

Mailerlite's upgrade greatly improved their product. That made it easier to make a decent looking email. Other than that, there wasn't a lot that I liked about Mailerlite. Our company used it for the price. It was a decent program, very similar to Mailchimp in some ways, and is finally moving in the right direction.

It's clunky at times, doesn't save at times, and the analytics are terrible. The fact that unsubscribes are counted in the clickrate is awful to me - especially when I'm supposed to be reporting the clickrate as a positive to my boss. What if they're all unsubscribes? He thinks that campaign went well. Their new widget for getting new subscriptions didn't work for quite some time, which was very sad. Management of our email lists wasn't great. Neither was creating a new email - for some reason Mailerlite never saved our social media links, so each email we'd have to input them again at the bottom (or we'd have to copy a previously sent email and change every other aspect except the links).

We used Mailerlite to keep in touch with our customers. The upside is that I can search for users with the same domain (to make sure we're not emailing 10 people at the same company), but it isn't a very smart program. Importing emails was hit or miss. Luckily, their update came at the perfect time. I was looking to up our email marketing game, and the new style and features really helped out.

Features, Automation, Ease of Use, No coding knowledge required.

Support with account opening....forget about getting help if setup help is required. And if you do something wrong, your domain will somehow be blacklisted (of some kind), and you cannot sign up or get any explanation. And you cannot upgrade to get live chat support meanwhile.

Would like to use the service if we get the support to activate the account.

- Very friendly customer support, available quickly at all times of the day (on the Advanced plan). - Good interface and UX. - Easy migration and integration. - More affordable than many other providers.

Unfortunately, migrating to MailerLite from Campaign Monitor has had a dreadful impact on both our email traffic and mailing list. The first problems occurred shortly after migration, when an email list of nearly 25,000 subscribers was obliterated overnight by deliverability issues. An open rate in the 30-40% range in Campaign Monitor plummeted to under 4%. MailerLite's support team were attentive and friendly as always, but their advice was generic and fixes slow. It took weeks before we started coming back up, and nearly four months later we're still not there. The technical problems don't end there though: - We've had to give up on using our custom domain because it no longer works with a certain large UK ISP. This is a problem that only started for us when we started using MailerLite. We never had this problem using Campaign Monitor. There is apparently no possibility of a fix, we just have to live with it. - Campaigns often send very, very slowly. For example, we queued up our last MailerLite email for 3pm. It's now 6:19pm and it's still only 55% sent. Our niche is very competitive with lots of short-notice product announcements...since moving to MailerLite we are regularly hours behind our rivals. - We've had several campaigns suffer very high levels of 'hard' bounces, esp. to Hotmail/Outlook. We're talking 1000+ subscribers bouncing at a time. To add insult to injury, when we asked for the bounced subscribers to be recovered MailerLite said they would do so...but seemingly forgot to, and had to be asked again. - The final problem (and this is what has led us to leave MailerLite and sacrifice our annual contract) has been an infuriating and embarrassing technical issue whereby our campaigns were getting 'stuck' when sending, resulting in subscribers getting the same email multiple times on the same day. We're talking customers receiving the same campaign four, five, six times in a matter of hours here. When we reported this problem MailerLite assured us they had put a fix in place, so we duly reported back to the customers who'd complained to us and promised them it wouldn't happen again. Only for it to immediately happen again, very same day. Needless to say, this not only makes us look like total idiots but has also led to lost subscribers, lost sales, and lost reputation. On top of all this, MailerLite are famously obstructive if you ask for any kind of refund. I gave up chasing after the last request because it was taking so long to get responses. Their reluctance to dish out refunds on monthly contracts is understandable, but we - stupidly - opted for an annual contract. So if, for whatever reason, you still feel like giving them a go after reading this review, be aware that any faith and trust you place in them by agreeing an annual contract will not be reciprocated in the event of things going wrong. They will keep your money no matter how bad the service you receive ends up to be.

In all honesty, MailerLite isn't solving any business problems for us at the moment. It is creating them.

I like that it is linked to other companies for integration for my business.

It's not as user friendly as what I'm using now.

It's not, so I went to a other company and now I don't spend as much time on my newsletters as before.

I signed up for a free MailerLite account on Saturday evening. It was easy to set up my first autoresponder, except that I ran into one technical issue-defining a DNS record to assure the lowest change of emails being bounced. To solve the issue, I contacted MailerLite support in the easily accessible chat box. Within less than a minute I got in touch with one of their support staff. She was very kind and patient and she responded promptly to my questions and she provided me with very helpful additional information and tips. I made the changes to the DNS which take some time to propagate. After 2 hours I got my first email out :-) At that time, the chat box was still active and when I wrote that the issue was solved and that the first email was out. Finally, I wrote 'thank you very much for your kind and professional support and to my surprise, the same person responded promptly and asked if there was something else she could help me with. The application itself is clean, easy to use and provides a lot of functionality. The many signup forms provided by MailerLite are great. I use the API instead to integrate a Vuejs signup component in a Laravel app to have maximum control over the markup and the behavior. Testing the (multi-step) emails is a piece of cake, both from the signup form in my Laravel app as well as from the MailerLite application. In the past, I have used AWeber for a few years. I found their system much more rigid and more difficult to work with and some functionality (eg multiple languages) was lacking. And it was expensive. MailerLite provides the possibility to build an unlimited number of websites including blog pages in their paid plans. That's a very interesting bonus I haven't seen in their competitor's offers. Finally, a remark about recommending MailerLite to someone else: I never recommend a product or a service. I just tell them what I am using when someone asks.

I haven't run into something that I do not like (yet). We'll see.

Capturing subscriber email addresses of visitors of our website that are interested in our services and having a powerful and efficiënt way to mail them on a regular basis

Simplicity, Online Chat and Cost effectiveness

Terrible policy as fas as refund is concerned !

Email marketning automation

Nothing at all. They’re total scammers and will take your money.

Trustpilot review left, and I have many others on their way. You scammers. Refund my money in full within 3 days or I will not remove any of my reviews. TSB have advised they will be doing a chargeback in 15 days, unless you refund yourselves

Nothing.

Honestly there's nothing I like about this platform. I originally looked into working with them because I liked that they offer landing pages.

Their customer support is a joke. They only seem to return emails in the middle of the night which then leads to yet another day of unsolved problems. Mind you I live in the middle of the US so it's not like I'm in a wonky time zone. Then THEY failed to check my fully working site and claimed it's "inadequate" (it's a entrepreneurial blog with multiple posts and pages) so they put me on probation and limited me to 500 subscribers, while aware I have 4k+ I'm trying to migrate from a different CRM. It was a total circus and their incompetency just blows my mind.

I wanted to house my landing pages with my CRM, which is why I originally thought to switch to Mailerlite.

Unfortunately I had a very bad experience with Mailer Lite, I experienced the lower open rates from the 3 mailing providers I have used (Mail chimp and SendGrid) I was getting 20% open rates, when I changed to mailer lite I got average of 10%, with the same type of newsletter. Additionally when doing pre sales questions I got incomplete information, to bad for me they also don´t offer refunds, I just canceled my account as I was not able to trust them after I found I got incomplete information and realised much lower open rates. I guess Mailer lite is apparently cheap, but I ended up losing full year payment.

Lower open rates, something was wrong with email deliverability. Additionally I got incomplete information when doing a pre sale question, If I would have got complete information I would have not bought the annual plan. After I realised I could not trusted them I decided to cancel my account.

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