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ManyChat
Automated Messaging Made Easy
4.6

( 142 )

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ManyChat Reviews & Product Details

ManyChat Overview
What is ManyChat?

ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers. 

Company ManyChat, Inc.
Year founded 2015
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
ManyChat Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about ManyChat
What ManyChat is best for?
How does ManyChat compare to LiveChat?
What are the pros and cons of ManyChat?
ManyChat Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
ManyChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
ManyChat Media
ManyChat video thumbnail
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ManyChat - ManyChat Homepage
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
ManyChat Logo
142 ManyChat Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Apr 26, 2020
 Source
Overall Rating:
5.0
Rhys C. avatar
Rhys C.
Entrepreneur
Share
"Manychat Is the Greatest Chatbot on the Market."
What do you like best about ManyChat?

Manychat delivered on so many levels. It was Simple to set up, easy to get started, and creating my first bot was effortless. Even without having a clue how to use the platform I was able to set up a simple bot that generated me at least 100 leads in a short amount of time. Now That I have integrated the chatbot into my entire funnel system, I am able to provide support, training, and generate leads all on autopilot.

What do you dislike about ManyChat?

There wasn't anything I disliked about the platform. And I know I haven't unlocked its full potential. If anything i had some problems with the flow editor. It was crashing my computer on occasion but I am fairly certain it was because of a hardware issue because I have not had any issues since I did some repairs.

What problems is ManyChat solving and how is that benefiting you?

I am able to provide so many services on autopilot to my followers. It has allowed me to focus on many other parts of my business without having to be following up constantly with people. The fact that someone with a question can Simply message my bot and get an answer for most of their questions makes my life so much easier.

Small Business (50 or fewer emp.)
Apr 25, 2020
 Source
Overall Rating:
5.0
Bryan S. avatar
Bryan S.
General Sales Manager
Share
"Challenging but Effective"
What do you like best about ManyChat?

The Many Chat is easy to use and apply to the specific needs of a growing company. The flow of information is limitless and seemless when the time is taken to think through how the process will work and can be applied to a unique set of needs.

What do you dislike about ManyChat?

Well, truly nothing that I have come across so far has had a negative impact or effect. However, as a beginner, I find it to be time consuming but well worth the time when one takes into account the long term benefits to be gained.

What problems is ManyChat solving and how is that benefiting you?

I am a one man operation at this point on my ECommerce website. I save time and massive frustration in communicating with my customers in a timely fashion.

Small Business (50 or fewer emp.)
Apr 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very intuitive and easy to use"
What do you like best about ManyChat?

ManyChat has great tutorials, and is very easy to use.

What do you dislike about ManyChat?

They could better explain how an ad agency could built a chatbot for a client, and then give it to the client.

What problems is ManyChat solving and how is that benefiting you?

It was very easy to create a FAQ and answer free-format questions.

Mid Market (51-1000 emp.)
Apr 14, 2020
 Source
Overall Rating:
5.0
OI
Olawole I.
Founder
Share
"Best tool to manage and organise chat bots"
What do you like best about ManyChat?

It's extremely simple to fabricate a chatbot with Manychat. You can begin constructing your streams exceptionally quick and there are likewise numerous approaches to distribute and 'spread" your bot. I like the way that there's an "Essential Builder" and a "Stream Builder", making it simple for everybody to begin fabricating their bot. The help is likewise incredible, whenever I required assistance there was somebody accessible to support me!

What do you dislike about ManyChat?

You can utilize a few highlights just on a superior record which isn't perfect in the event that you need to test something if it's working before you go premium. A few highlights like "client input", which as I would like to think is standard for a chatbot, can't be utilized on a Free Account.

What problems is ManyChat solving and how is that benefiting you?

Mechanizing ambassador correspondence and making various rivalries for my customers. The primary profit by some other advertising effort apparatus is the immediate reaction from the clients and furthermore the alternative to catch up with them.

Small Business (50 or fewer emp.)
Apr 09, 2020
 Source
Overall Rating:
5.0
Keith P. avatar
Keith P.
Development
Share
"I love ManyChat!"
What do you like best about ManyChat?

It is super easy to use and gives you a lot of options.

What do you dislike about ManyChat?

Nothing really. Occasionally you have to reconnect your account to Facebook. It would be nice to get a notification when this happens.

What problems is ManyChat solving and how is that benefiting you?

We are able to connect and have conversations with clients on a platform they are already on.

Small Business (50 or fewer emp.)
Apr 08, 2020
 Source
Overall Rating:
5.0
Anna K. avatar
Anna K.
Owner
Share
"Great service to make restaurant customers more happy :)"
What do you like best about ManyChat?

this service is a realy easy to strat make your own chtabot and very qiuck answer from support.

What do you dislike about ManyChat?

Service dosnt accept payment in CZK (Czech Republic) I know we are very small country but the Czech Republic is fastest-growing ecommerce market in Europe... So it will be nice have payment in out currency CZK

What problems is ManyChat solving and how is that benefiting you?

some small task which was my own fault )

Small Business (50 or fewer emp.)
Apr 08, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I found my way to change my life"
What do you like best about ManyChat?

ManyChat gives me a lot of new opportunities to grow up in my business.

What do you dislike about ManyChat?

I can`t remember something which I don`t like.

What problems is ManyChat solving and how is that benefiting you?

I made online courses for education ONLY in ManyChat and FB Messenger.

Small Business (50 or fewer emp.)
Apr 04, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great interface and results using Manychat"
What do you like best about ManyChat?

The support is very good and interface makes it easy to work out what you need to do to get to the next step. Flows are easy to build on the fly and when you test them they work really nicely straightaway. From a marketing perspective one of the key features I really like would have to be the ability to segment an audience using features like the tags and custom fields.

What do you dislike about ManyChat?

Occasionally I have noticed when I go into a flow to edit the flow is a little blurred and I am having to reset or restart Manychat to fix it. It's a minor frustration to be honest.

What problems is ManyChat solving and how is that benefiting you?

One problem is that a lot of businesses are not set up to immediately answer online queries via a Fb page or website. A chatbot set up in Manychat provides the ability to answer a customers query straightaway in a way a human may not be able. Immediately responding increases the chance that the customer will act to book an appointment or even make sale.

Small Business (50 or fewer emp.)
Apr 01, 2020
 Source
Overall Rating:
5.0
Mackensie L. avatar
Mackensie L.
Owner
Share
"ManyChat is the best chat marketing platform available, hands down!"
What do you like best about ManyChat?

I love the versatility of ManyChat.Having the ability to reach your customers on multiple platforms (Messenger, SMS, and email currently) and the ability to create almost any sort of logic to meet your goals... the sky is the limit.

What do you dislike about ManyChat?

For someone who is new to the platform, there may be a slight learning curve, but ManyChat has the best user interface out there that is logical and makes sense.

What problems is ManyChat solving and how is that benefiting you?

ManyChat has allowed me to create a number of different chat marketing systems for various industries and niches to be able to achieve the goals set out to be successful. Whether that is lead generation, booking appointments, sending traffic, or selling products or services, it can all be done within ManyChat.

Small Business (50 or fewer emp.)
Mar 31, 2020
 Source
Overall Rating:
5.0
Andrea B. avatar
Andrea B.
Imprenditore Coach
Share
"A very great Experience for my business!"
What do you like best about ManyChat?

It' incredible how reach fast all the customer

What do you dislike about ManyChat?

Hope it would be also in Italian for better program it!

What problems is ManyChat solving and how is that benefiting you?

Reach all the customer to sty update