ManyChat Reviews & Product Details

They are by far leading the way in chat marketing platforms. They have excellent capabilities, customer service, and agency support and resources. It is 100% clear how much they care about their customers. They're always looking for feedback to improve every day even when their platform is already clearly the best. Excellent integration and engagement capabilities. Many fantastic business use cases.

I like everything about their platform. They have made a very seamless transition with the Facebook terms of service. They adapt quickly and support their customers. They even provide free resources to help their users create better case studies for us and them. Teamwork makes the dreamwork. :)

- Generate revenue - Generate auto-dealer leads - Generate e-com sales - Excellent use case for business customer service and support - Great live chat tools - SMS marketing - Email marketing And many more.

Awesome capability and amazing support. I've never worked with a SaaS that is so responsive to their customers needs.

To be honest, in the time we've used it they have made almost every feature request we've ever made.

Increased opt in rate and open rates

Manychat is super user friendly coming for a non-tech or marketing background I could not have navigated the bot world without manychat fabulous interface. The platform is on top of it and listens to its community, always finding new ways to keep us updated and always looking forward to the future. The manychat community is awesome and functions like an open source net work where we help each other reach or goals!

At this stage personally I have not experienced any downfall yet!

supercharging fundraisers, being more human, engaging and educating communities, free valuable time for the team

What I most like is that you are the owner of your list and are not tied only to Messenger but can also contact them via email and sms

Not much to dislike, the team is very open and responsive. Support tickets are responded very fast and in general they are very open to community suggestions. The only thing that I think could be better is the reporting, but I understand they're working on that too

Manychat provides a platform that is easy to use for chat marketing but flexible enough for complex applications too.

Direct communication, a lot of options for sales and perfect for small businesses. 90% automatisation of sales process. Perfect service to activate social media users, engage potential and qualify economic customers.

Unclear sending options "conditions" - misuse can lead to FB problems. Contacted support - didnt get clear answer about sending conditions.

Facebook messenger sales - 80% online sales in my region goes through inbox ... Some industries have working time 8-16 but customers are most active 19-23h, Chat bot is perfect solution to offer answers and qualify potential customers. It helps a lot to filter messages in inbox and focus only to hot leads.

Manychat gives you the power to talk to thousands of people at one time. https://manychat.pxf.io/K6Nqn

Sometimes it cant face the data but it's ok. It take heavy traffic.

Contact with people in real-time.

I have been using Manychat since 2017 and cannot fault it - It does everything I need it to do and more!! for both my own business and my clients. The support is second to none - If I ever have an issue it is looked into straight away and I am kept informed at all times.

There is nothing I dislike about Manychat

It is a one stop solution for chat marketing when you can combine SMS Email & Messenger all under one roof -

You can send them ff-ups and keep in touch with our customers

Non sor far....It seems that they keep on improving and helps us users to have an easy life...

It gives more time for my family and allows Manychat to do the work for me 24/7

The best part about Many Chat is the quick response time that you can use to engage leads faster. In this culture, time is money and being able to get basic questions answered quickly for a prospective client is key. Also, the flow and usability of the program is super easy and user-friendly.

Many Chat does not have answers to all of your client's questions. You still have to respond manually on occasion.

Lead follow up. It's so easy to use and it's easier to engage with clients.

Tough question. ManyChat is an outstanding tool for building automated Facebook Messenger bots for pages. Narrowing it down to one thing is a challenge but I will say that the ease of which you can build out a chat "flow" on the platform is great. You can do a lot on the platform for absolutely free which is a huge bonus. There are also, integrations with Google Docs, Email marketing and more that make software a true asset for Facebook marketing.

Ok, I've run into this recently. If you have a bot set up that someone responds to and you also have an automated welcome message as far as I know you can not disable the welcome message. So that means that if the user comments again in Messenger after the initial chat bot conversation, it will automatically fire off messages that are probably not relevant. Even if you send a manual message them first and then the user replies the welcome message fires.

I'm solving the problem of not being able to be everywhere at all times. There are some basic questions that many people will ask and a ManyChat bot will help answer those. In addition, I'm running ad campaign that are driven through the bots which allows for seamless gathering of pertinent information