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ManyChat Reviews & Product Details
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ManyChat with other popular tools in the same category.
User-friendly interface. Almost no bugs during the beta period, which is big contrast with Chatfuel that was full of bugs. Great educational content that makes onboarding fast and painless. Programm for agencies (haven't tried yet but sound great. Easy integration with AI platforms!
I couldn't transfer Instagram bots from one account to another.
Instagram automation. Manychat makes it easy to communicate with 1000+ customers and deliver first-class customer service.
The power of the integrations and the apps
It is based mainly on Messenger; Facebook is not the best-accepted platform for business
Automating the responses, create powerful tools to do the repetitive jobs and tasks, to have every activity recorded and act upon it
The easy usability I experienced. You can create automation without special skills
Wish I could use more of the features first before paying for a subscription
I want to create message automation using Facebook and Instagram messenger. I realized that the platform can be customized so well that my customers can have an easy experience with my chatbot
It has a follow-up system that Nurtures and keeps in touch with your clients until there or ready to buy a home, sell a home, or rent a home
it is a little difficult to learn; if you follow the steps and don't skip any steps as I did. It will make it much easier to learn, quickly I am a current user of this product
I am getting new contacts and learning the proper follow-up process. It is helping me to improve my business. Looking forward to doubling my sales in the next few months!
ManyChat as a very nice clean UI, it's easy to navigate, very intuitive UI. I've been using the service for years, and they have continually updated the platform with new integrations, better UI, more tutorials, and a FREE course to help you learn how to use the platform for absolute beginners if you get stuck.
Nothing really, only subjective pricing...lol
I am managing FB pages with Bots to handle inquiries automatically.
The user friendly interface, it is very easy to use!
The long-wait for Instagram Tools! Please hurry!
Attending client messages fast, with ManyChat everything is automated!
The interaction with the customers and everything that i can do in the bots
That the app in android don't let us send a specific flow
Get customers to my clients
The best part about Manychat is its very convenient and user-friendly chatbot flow builder. Also, it provides direct and seamless integration to Facebook messenger. It also allows the developer to test the chatbot before deployment. It's one of the most advanced platforms for rule-based chatbots with a lot of useful functionalities. Its growth tools such as short links and comment growth tools makes it really useful for marketers. It can also be integrated with the Facebook Ad Campaign to make complete use of it. It also allows us t to connect to external APIs using custom webhook calls. Using this feature we can call any rest API such as GET, POST, etc. It also has a template section where we can create and manage flows in the form of tempaltes.
The things that I dislike about manychat are that it lacks a good amount of integrations that are available on other similar platforms. It can have more integrations suck as Slack, Websites, Whatsapp, etc. Also, it lacks an inbuilt support for NLP for making AI-based Chatbots.
We are solving the problem of designing chatbots without writing any code and that too in very less time. With a platform like Manychat we can easily create, build and deploy a chatbot to a Facebook page within no time.
ManyChat's user experience makes it super simple for our team to map out the funnel and even make adjustments right away. And to think that some members of our team aren't tech savvy but can follow really simple instructions from the free course PLUS the support team is the best! They have answered all of our questions in less than 10 minutes whereas it would take us hours on other tools or worse, get ignored. I also love ManyChat being an all-in-one software solution for marketing. We use ManyChat not just for our lead gen campaigns but also as a CRM.
I am looking forward to having sms available in the Philippines. Aside from that, I'm good.
We help local businesses and national businesses turn their lead generation efforts into profitable campaigns. Our clients pay us only for the results we deliver and ManyChat has made our funnels one of the best with 50% conversions with 7-10 questions as prequalifiers.
Friendly user! It lessens workload on my part as it will be the one to the follow ups and answering for me.
Of course, it will say the same thing even if the question is not related.
Complicated questions of course cannot be handled by ManyChat and therefore I still have to do it myself.