ManyChat Reviews & Product Details
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
It is really very easy and wow's my clients with what I can put together for them in such a customized way. I use ManyChat on virtually every client campaign I create.
There's not a lot to dislike. I sometimes publish growth widgets and forget that I need to also go in and also make them active too.
It's too hard and complicated to try and create automated chatbot conversations from my ads and posts through Facebook. ManyChat makes it super easy and has way more tools to work with than I can even find or understand directly on Facebook.
excellent functionality and prompt technical support
some unforeseen technical features and nuances
I automate the process for implementing online learning
A possibilidade de interação com nossa audiência do Facebook, mesmo em momentos que não estamos disponíveis para atendimento, além do fato de criar um funil de vendas, tornam a ferramenta muito útil!
Como sugestão, a mesma possibilidade que temos com o Messenger, poderia ser implementada para o Direct Messenger do Instagram. Considerando que atualmente temos a possibilidade de responder a ambos pelo Facebook, seria de grande valia!
O menor tempo de resposta aos Leads e a possibilidade de se comunicar com toda Lista de Leads, de forma ágil.
Responsive customer support, super powerful automation tool, great UI, superb value for your money
I've seen a couple of instances of inconsistent behavior from the bot. A message should of been sent but was never sent.
I am building a innovative, low barriers to entry, lead generator that provides a great user experience.
Adoro Manychat perché oltre ad essere all'avanguardia con le ultime tecnologie, mi permette di creare di flow di conversazione con estrema semplicità.
Non ho nulla che non mi piace di Manychat!
Sono riuscito a creare ChatBOT per diversi clienti tutti molto soddisfatti
o que mais uso na plataforma é a modelagem via flow, Forma estruturada de trabalhar
O que eu menos goto de usar uso na plataforma é o tempo de retorno do suporte ...
O meu de ter maior quantidade de clientes e os do clientes poderem gerar novas oortunidade de negocios
Интуитивно понятный интерфейс, много возможностей. Есть справка, даже без знания английского языка можно разобраться в проекте.
Сложный тарифный план. который высчитывается автоматически, в зависимости от подписчиков. Мы подписались на 10 долларов, и только через месяц узнали, что это 30...
Для нашего проекта https://bank-vizitok.com/ это идеально решение. Бот добавляет визитки к нам проект и Гугл. Экономия времени менеджера. Мы получает либо горячих лидов, либо уже оплаченные сделки, что очень круто. Наш робот делает презентацию, подбирает шаблон для макета и выставляет счет.
I've been actively using ManyChat for our business for almost a year now. Though we are using chatbot on our website but most heavily used feature is Facebook comments growth tool. This feature allows us to quickly engage with our target audience, grow subscribers list and increase brand awareness. Also, chatbots allow us to push desired actions for our app by communicating our offers to our segmented subscribers.
I honestly like Manychat product however what I don't like is their support service. It takes alot of time for them to respond and sometimes answers provided are not really professional. It would be really if they would add an online chat feature.
Chatbot (and Manychat in particular) is an excellent way to stay engaged with your subscribers, communicate our new offers on a regular basis. Open rates with chatbots are insane, so this is great alternative to email marketing efforts. We use several tools within ManyChat - growth tools, keywords, FB comments tools and more.
It does what it needs to do and it's free, which is amazing. I can very easily send messages for my company's bot subscribers, I can segment these messages, I can create sequences, and there are analytics reports for me to analyze in order to measure the performance of the messages I send with this. Great value for money, I really recommend this, especially if you work at a startup like me.
Well that's a tough one... For a free product it's got everything I need at the moment. No complaints here. I mean, I don't love the branding, but it's a Fremium service, so can't complain about that. I really like this chatbot service.
It's another way to keep in touch with some customers in a way that pretty much guarantees they'll read the message I send. You don't get this with most channels at your disposal to communicate with your audience.
El alcance y flujos que tiene es aprovechable, registrar varios usuarios lo hace un mas optimizado
Es algo complejo de usar, y mas si quiere darle la herramienta no a un CM si no a un vendedor, lo que acortaria el proceso de comunicacion, seria bueno implementaran pequeñas capsulas dentro de la opciones para entender mejor cada componente
La comunicacion con nuestros clientes en masa
-Manychat has one of the best UI for chatbot marketing which allows the user to easily create their funnel for businesses/services. -A lot of pre-made templates are available that cater to the need of different businesses like Gyms, Restaurants, Spa, Eccomerce, Health and Beauty, Real estate, etc. -Drag and Drop feature of many chat is fabulous. You can easily add Button, refer to your website and even connect Paypal and directly sell products through it. -This one is the cheapest Chatbot software among competitors available in this niche. So, this is extremely cost effective.
One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another thing is they claim 1000 contact in free plan But it's not like that, even with 15-20 contact they will tell, your contacts is filled and you need to upgrade the plan.
-As a Programmer, I need to spend a lot of time making a chatbot for my clients But after using this I am saving lots of time which allows me work with even more no clients. - I can integrate other email automation software through this which helps me target via email based on their preference and data available in the chatbot. - I do not need to refer customers to the website to purchase my service/product. with Paypal integration, they can pay through manychat itself to buy products.
How can I create different flows, so my clients Social Media and website chatbot experience improves
Sometimes it is tough to create a humanize experience with many chat, So I have found some conversations that did not bring any value
How to easily communicate with my different potential customers in my Social media and Website, avoiding the "human response time."
It is really easy to start using and connecting a bot into facebook
It has really limited feature on the free plan and dont have the best support team till date.
We create an automated chatbot for our business and our clients business to automate messaging on facebook.
1) It directly integrates with your eCommerce store like Shopify & you can take orders, receive payment on the chatbot itself by using PayPal/stripe. Although, you cannot integrate with WooCommerce, but through integration with the Zapier, it problem could be solved. 2) Free templates available for those who don't have much technical knowledge 3) Simple & Easy to user interface
As far as analytics is a concern, it needs to update & advanced. As there is no one single in-depth analysis, rather, it has been distributed over multiple sections like broadcast, sequences, etc. Further, if a user filled in the keyword that didn't get a response, you cannot get this information to improve it.
The most important thing that it helps me to improve customer interactions without being invested my time & effort, especially when you don't want to spend money in hiring someone. Also, it acts like a funnel where you can direct the user on different responses which ultimately helps to improve the conversions on the store.
Very user friendly and easy to navigate. I have a good experience during I log in. Multiple FB page management as well, it is great for social media managers who have multiple accounts and are managing multiple account for other businesses.
To be frank non so far. If it could have funnels that competes against click funnels then that would be a big plus.
TIME management, it solves. I don't have to answer the same questions from different clients. It saves a lot of time on all the basic FAQ's while it is a bot but it also look likes you have been talknig to a live person.
I love the fact that this software allows you to custimize your responses and speak to clients on your behalf.
I wish the flowcharts were more interactive. It feels like the templates are too rigid.
Capturing customers. I've gained 5 new clients that I probably would have lost if not for manychat
nice interface with lots of options. moderately easy to use
can be difficult to navigate and all the useful features require a monthly fee
customer acquisition on facebook
Many Chat is incredibly easy to use and learn. You'll be building and testing your first bot in a matter of minutes. The free version is of great value to any business. If you really want to engage the power of Many chat and messenger marketing you'll want to pay for the pro version which is only 10.00 per month.
There seems to be some controversy about third-party tools on Facebook. Many chat was shut down for a few weeks in 2018. Integrations for other messengers like livechat, etc would be great.
Autoresponder for facebook messages to our page. This gives you a 100% response rate and the highest rating for response time even if you aren't able to respond to Facebook message right away!
