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Moosend Email Marketing Software logo
Moosend
Effortless Email Marketing
4.7

( 672 )

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Moosend Reviews: 4.7/5 — Highly Rated

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to Stripo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
Moosend Media
Moosend video thumbnail
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Moosend Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 22, 2026
Moosend Email Marketing Software logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 10, 2023
 Source
Overall Rating:
5.0
AI
Alice I.
Marketing Consultant
Share
"Great tool for designing a newsletter"
What do you like best about Moosend?

The versatility of the dashboard helps you produce awesome personalized newsletter layouts.

What do you dislike about Moosend?

Tricky ways of saving your work. It took a while and help from customer support to find my way among the three ways of saving my initial work. As with many other automatic platforms, this one does not guarantee your newsletter landing in inbox or accurate, real data behind the process.

What problems is Moosend solving and how is that benefiting you?

It is a fantastic tool for creating complex newsletter designs, by integrating a diversity of user-friendly commands and formats.

Small Business (50 or fewer emp.)
Dec 31, 2022
 Source
Overall Rating:
5.0
ID
Ioannis D.
Ceo
Share
"Proffesional e-campaigns maker"
What do you like best about Moosend?

Support is always fast and accurate, providing solutions to any issue you might facing

What do you dislike about Moosend?

The new interface needs time for the users that use the old one ...

What problems is Moosend solving and how is that benefiting you?

Sending newsletters and e-mail campaigns had become easier and easy to evaluate

Small Business (50 or fewer emp.)
Dec 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing marketing mailing app."
What do you like best about Moosend?

Moosend is a wonderful alternative to Mailchimp and other similar offerings. I like the pay-as-you-go subscription option, as we do not send frequent marketing emails; it saves us a lot. Its automated workflow feature is quite useful in creating audience lists. One of the best features is the campaign editor. We were using Mailchimp before, but we may not go back there again.

What do you dislike about Moosend?

Moosend does not have a mobile app which makes it a bit difficult to use on mobile devices. Also, it is only for marketing emails, not a full-featured CRM, but that is ok as long you do not need these features.

What problems is Moosend solving and how is that benefiting you?

Ease of sending marketing emails and, more importantly, organising our growing contact list in a very cost-effective way. It helped us in improving our processes and managing customers effectively.

Small Business (50 or fewer emp.)
Dec 02, 2022
 Source
Overall Rating:
5.0
GB
Gerard B.
Owner, Consultant And Teacher
Share
"Shift expectations"
What do you like best about Moosend?

It's very easy to learn and very consistent to work

What do you dislike about Moosend?

You can manage the templates only from inside the campaign, i'd wanted to have a direct access to manage them separately.

What problems is Moosend solving and how is that benefiting you?

I'ts my principal email marketing tool

Small Business (50 or fewer emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
★ Kim F. H. avatar
★ Kim F. H.
Sales Jumpstart & Turnaround Specialist
Share
"Great Everything You Need Solution"
What do you like best about Moosend?

A large variety of templates. They have a lot of different styles and all the sizes of forms you would want for all of the various use cases. Great help/support. Constant innovation and improvements.

What do you dislike about Moosend?

Been using it for about three years, and I can't think of any glaring need. More integrations and analytics are always nice, but they have a lot already with good reporting.

What problems is Moosend solving and how is that benefiting you?

Moosend helps me communicate and sell. Moosend is quite a bit easier to use than other solutions I've tried and researched. Knowing more about what is working and not working is essential and this software gives me the feedback and I need adjust my campains.

Small Business (50 or fewer emp.)
Nov 05, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"MooSend has delivered me from Mediocrity"
What do you like best about Moosend?

Pay as you go rates are the most affordable that I've found. Email list segmentation in combination with using tags can be very granular and will save me lots of time. Best of all so far I've had the best delivery rates of any of the platforms I've used. I'm talking 30% open rates and good click through rates. And I've been sending to these list every two years (my business is seasonal) for a decade now. Never had anyone do this and the data seems legit. I haven't used their editor. The user interface was very easy to learn and use. My only problem was trying to figure out how to embed a properly working "unsubscribe link" into an imported html. Tip: You must embed their unsubscribe tag into an html link for it to look good. If you try typing it out yourself without using their tag it will fail. I've only sent four campaigns so far and started last summer. But so far this is the best I've used. And I've used the following from best to worst (email octopus with amazon ses, constant contact, chimp, activecampaign, sendinblue (not great but could have been), sendgrid (the worst), and admail.net (good list management but delivery went from good to worst). I'm probably leaving out a few others. The short story is that I've been trying to find something to replace admail.net for years. But either the service was too expensive. Or the delivery was bad. Or the list management was poor, etc.... For me the best three have been MooSend, Email Octopus with SES, and Constant Contact. Everything else I've tried had something that didn't get the job done for me.

What do you dislike about Moosend?

Documentation on how to embed a nice looking "unsubscribe" link in an imported HTML is nonexistent. Its easy to do but I had to figure it out. Here is how you do it. <a href="#unsubscribeLink# ">Click Here to Unsubscribe</a>

What problems is Moosend solving and how is that benefiting you?

The segmentation abilities is going to save me time that I could not do with anyone else. So as I go through the season I will want to stop sending to people who have already bought from me. And I also don't want to send if they have opened an email from certain specific previously sent emails. To do that all I have to do is import a list of emails with a tag for those that have made their purchase thus adding tags to certain customers in my list. Then in about 15 seconds I can modify my segment to send the next email to my list excluding those tags and those that have opened certain emails previously sent. Seriously its super easy on Moosend. Also the Pay As you Go option fits my business cause I only send emails for about three months out of every 24 months.

Small Business (50 or fewer emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
Jessica K. avatar
Jessica K.
Business Owner
Share
"Easy to navigate and efficient!"
What do you like best about Moosend?

The overall user interface is comfortable. You can easily incorporate excel spreadsheet data, which is very helpful! I feel confident that my emails are effectual. Great marketing tool!

What do you dislike about Moosend?

I dislike the landing page creator. I feel it could use easier functions and better layout options. I do think practice helps.

What problems is Moosend solving and how is that benefiting you?

It helps me to process a broad outreach with my marketing. Moosend competitors I've tried, did not meet my needs, nor my price point. I can access all my audiences easily through moosend.

Mid Market (51-1000 emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
MG
Maybelle G.
Web Designer
Share
"The best email marketing platform in the market."
What do you like best about Moosend?

The UI is pretty good. We are able to create and customize templates and set them with automation triggers. Scheduling of emails is quite easy and it offers us an option to personalize them . Moosend is aslo quite affordable when sending bulk emails.

What do you dislike about Moosend?

Non so far. It has been a reliable tool. No dislike at all.

What problems is Moosend solving and how is that benefiting you?

Moosend is the most affordable email marketing application setting up campaigns and landing pages is easy. Templates can be easily be customized and scheduling of emails feature works perfectly.

Small Business (50 or fewer emp.)
Sep 28, 2022
 Source
Overall Rating:
5.0
Sarah U. avatar
Sarah U.
Digital Marketing Manager
Share
"Moosend has enabled my business to seamlessly engage with my customers and my business conversion"
What do you like best about Moosend?

I love Moosend email templates because it's easier to use them as an e-commerce business owner

What do you dislike about Moosend?

I struggled to understand their platform as a beginner

What problems is Moosend solving and how is that benefiting you?

Moosend is helping to nurture leads for my business and engaging my current customers

Small Business (50 or fewer emp.)
Sep 24, 2022
 Source
Overall Rating:
5.0
Sabbir Minhaz S. avatar
Sabbir Minhaz S.
Frontend Web Developer
Share
"A flexible tale of moosend"
What do you like best about Moosend?

Moosend is too much user friendly and easy to use.

What do you dislike about Moosend?

Sometimes it is very laggy for the system.

What problems is Moosend solving and how is that benefiting you?

It's solving my marketing problems.

Small Business (50 or fewer emp.)
Sep 16, 2022
 Source
Overall Rating:
5.0
JG
Joe G.
Head Of Marketing
Share
"Brilliant intuitive email marketing tool that just.... works"
What do you like best about Moosend?

Simple interface that just works. Email marketing should be easy to compose and send and Moosend does this well.

What do you dislike about Moosend?

Nothing so far it's not free like others but it's well worth it.

What problems is Moosend solving and how is that benefiting you?

We often email customers with offers after they have purchased from our website and this does it very well. Newsletters are a great way to convert people.

Small Business (50 or fewer emp.)
Sep 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Moosend is the future of Email Marketing Automation!"
What do you like best about Moosend?

Moosend helps business owners, especially small business owners be able to deliver pixel-perfect email campaigns to their audience with ease and simplicity. It especially helps with solving the troubles of email marketing. Check it out today https://moosend.grsm.io/alexandreosborne

What do you dislike about Moosend?

There is nothing that I dislike about Moosend. It is the perfect automation software to use when it comes to email marketing especially for small business owners just starting out.

What problems is Moosend solving and how is that benefiting you?

Moosend is solving my problem of conducting data analytics from my email marketing campaigns and also helps with making sure my customers get the best landing pages

Small Business (50 or fewer emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great email campaign and landing page provider!"
What do you like best about Moosend?

Moosend's landing page builder is the easiest landing page builder that I've tried. It's very intuitive and easy to get a good looking page built. The email automation is also very good and comparable to MailChimp.

What do you dislike about Moosend?

While the landing page builder is very good, it could use some more advanced features that more expensive builders have (e.g. more editing customization options, have icons for checkmarked lists, have exit-intent popups, more layout options, etc.)

What problems is Moosend solving and how is that benefiting you?

Moosend is allowing me to set up landing pages for my sales funnel and is also automating my email campaign which is being generated from Facebook ads as part of a pre-launch crowdfunding campaign.

Small Business (50 or fewer emp.)
Aug 21, 2022
 Source
Overall Rating:
5.0
JI
Jacopo I.
Solopreneur
Share
"power at the right compromise"
What do you like best about Moosend?

Best price on the market considering all the services included. Automation, templates and image gallery. for those who have to start it is ideal, because it allows you to have all the services even with a reduced number of contacts. Customer service via chat is lightning fast

What do you dislike about Moosend?

you need to create a real email account. In other similar services I could use dummy addresses through a hosts file.

What problems is Moosend solving and how is that benefiting you?

I was able to use the whole package for free. And then I was able to import my list without any problem. Plus the automation works for me, for all new members.

Mid Market (51-1000 emp.)
Aug 04, 2022
 Source
Overall Rating:
5.0
DG
Darren G.
It & Marketing Manager
Share
"Easy Email System"
What do you like best about Moosend?

Moosend has a very clear easy to understand interface. From choosing which lists to send to, to selecting a template and designing my campaigns it's all very straight-forward

What do you dislike about Moosend?

The only thing I dont like is the method for choosing the time to send an email, rather than typing in a time or choosing a drop list there is now a clock interface which isn't as clear.

What problems is Moosend solving and how is that benefiting you?

I use Moosend for collecting email addresses on my website and also sending out weekly promotional campaigns

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
M S. avatar
M S.
Co Director / Game Producer
Share
"Backend Works."
What do you like best about Moosend?

Platform requirements are not too restrictive. Worked with aws.amazon Route53 (adding email server records) where I couldn't do the same with Mailerlite!

What do you dislike about Moosend?

Wordpress form plugin is way outdated.Should match competitors form plugins, like Constant Contact, are doing. Also popular plugins like DIVI are not supported. I could manage without a seperate form plugin if at least DIVI support is there, which supportalmost ALL other Email marketing platforms.

What problems is Moosend solving and how is that benefiting you?

Online Support can be a hit or miss depending on the quality of staff, sometimes excellennt , others are sorely lacking is understanding integration with other tools even on a basic level (such as DIVI).

Small Business (50 or fewer emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"the most handy tool!"
What do you like best about Moosend?

Its free, user friendly and beautifully!

What do you dislike about Moosend?

there is nothing i don;t like at moosend

What problems is Moosend solving and how is that benefiting you?

email marketing with easy drag and drop design and full reports

Mid Market (51-1000 emp.)
Jul 15, 2022
 Source
Overall Rating:
5.0
Kielo D. avatar
Kielo D.
Marketing Manager
Share
"Moosend – An Amazing Email Marketing Platform"
What do you like best about Moosend?

It gives users details of every transaction they have made. It can also be used to track emails and business according to users’ preferences. Users can create contact lists rapidly and easily. This platform targets the required audience itself. This platform allows users to schedule different campaigns. It is quite a useful feature because the user does not have to remember the time and date for starting them. This

What do you dislike about Moosend?

The pricing should be a little low for a greater amount of people to reach it. There is no free trial version for the users’. In this way, they cannot get familiar with the functionalities offered on this platform.

What problems is Moosend solving and how is that benefiting you?

It is simple and easy to use and understand. The email marketing feature is best in its work as compared to other applications. The email sending function is fast and rapid. The interface is easy and neat. This platform performs all the necessary work which the user has to do.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
GS
George S.
Founder
Share
"Getting better every day"
What do you like best about Moosend?

Strength of Moosend is the amazing customer care, the speed and accuracy of their help and answers.

What do you dislike about Moosend?

I can't find anything important as a drawback

What problems is Moosend solving and how is that benefiting you?

The fact that they speek Greek for me is a great plus. The service works smoothly and everything is easy to reach and understand.

Small Business (50 or fewer emp.)
Jul 10, 2022
 Source
Overall Rating:
5.0
Tatiana P. avatar
Tatiana P.
Research Director
Share
"Step up vs other platforms"
What do you like best about Moosend?

We are a market research company and need email marketing platform service only occasionally so we tend to prefer the "pay as you go" platforms. We tried Moosend recently and got open rates higher than with other platforms we've used before. We like that they support different ways of domain verification. The interface is easy and intuitive. Support replies very quickly.

What do you dislike about Moosend?

We noticed that the time to upload lists is longer than our previous experience with other platforms. However, we were explained that while being uploaded, the lists go through a thorough check so it is beneficial in the end.

What problems is Moosend solving and how is that benefiting you?

For us, it is a great instrument to send out invitations to take a survey to professionals who have agreed to receive such emails from us. We get higher open rates and therefore higher participation than with other platforms.

Mid Market (51-1000 emp.)
Jul 04, 2022
 Source
Overall Rating:
5.0
Sajjad S. avatar
Sajjad S.
Sr. Recruitment Analyst
Share
"Our Marketing team loves it"
What do you like best about Moosend?

I love the ease with which it works and also the fact its intuitive user interface makes it a cake walk to use, it took our marketing team just a week to get used to Mossend

What do you dislike about Moosend?

The pricing of the software can be a little better since some companies including ours have limited markets for budgeting especially when you are a small company

What problems is Moosend solving and how is that benefiting you?

Automating our marketing efforts and making it easy for us to focus on key issues in our company since it saves us a lots of time compared to before when we were not using MOOSEND

Small Business (50 or fewer emp.)
Jun 26, 2022
 Source
Overall Rating:
5.0
Kashif K. avatar
Kashif K.
Founder Coo
Share
"I have very good experience with "Moosend"."
What do you like best about Moosend?

Email sending process with transparent results. Showing detailed reports from different angles.

What do you dislike about Moosend?

On a free account subscribers' limit is short.

What problems is Moosend solving and how is that benefiting you?

A long list and also many things managing inside the "Moosend" account. "Moosend" insights are very beneficial to manage your email marketing.

Mid Market (51-1000 emp.)
Jun 21, 2022
 Source
Overall Rating:
5.0
HS
Hafiz S.
Marketing Manager
Share
"I used mailchimp, mailerlite, constant contact and convertkit for many years but moosend is the best"
What do you like best about Moosend?

Designing part and schedule is the best.

What do you dislike about Moosend?

Price is a little high but i think it's justified

What problems is Moosend solving and how is that benefiting you?

Our newsletter reaching to the clients into the inbox.. i have got maximum deliver ability

Small Business (50 or fewer emp.)
Jun 02, 2022
 Source
Overall Rating:
5.0
Victor R. avatar
Victor R.
Digital Marketing Specialist
Share
"The best email marketing System"
What do you like best about Moosend?

Its trial is totally awesome. No footer credit like other email providers. Their platform is user friendly and its connection to my website was with a single click

What do you dislike about Moosend?

There is to be lifetime free version like previously

What problems is Moosend solving and how is that benefiting you?

The email marketing strategy was very easy for me with no cost at all. Before deciding to buy the premium version I had full premium experience and close sales on start. My campaigns were top-notch and I grew my email list

Small Business (50 or fewer emp.)
Jun 01, 2022
 Source
Overall Rating:
5.0
Matthew B. avatar
Matthew B.
Founder, Gm
Share
"Great alternative to MailChimp"
What do you like best about Moosend?

Ease-of-use Templates are great Pricing is reasonable

What do you dislike about Moosend?

UX design could use a little work, but it's manageable.

What problems is Moosend solving and how is that benefiting you?

Sending weekly newsletters to my list.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
KB
Kevin B.
R
Share
"One of the best email providers at a very affordable price"
What do you like best about Moosend?

I have tried all of the major email platforms available, and I was never really 100% happy with what was available. I am a single-person entrepreneur - I don't need a $50.00 a month platform. I always felt like I was overpaying with other providers. Moosend offers all of the features that I need, email campaigns, templates, subscriber lists, automation, etc... all at a very affordable price.

What do you dislike about Moosend?

Nothing. Moosend is a great platform, very affordable and I highly recommend it!

What problems is Moosend solving and how is that benefiting you?

Like all new software platforms, it takes a while to get used to their software and their "jargon". Once you do - it's pretty easy to set up and use - GREAT support!

Small Business (50 or fewer emp.)
May 06, 2022
 Source
Overall Rating:
5.0
KF
Klek F.
General Manager
Share
"An excellent alternative to Mail Chimp"
What do you like best about Moosend?

What is best about Moosend is that the pricing structure is very reasonable and affordable for small businesses and nonprofits. This is done without sacrificing features that can help you grow.

What do you dislike about Moosend?

There really it not much to dislike. If there were anything to dislike, perhaps it would be having more layouts and templates. But other than that, Moosend is great!

What problems is Moosend solving and how is that benefiting you?

Our nonprofit uses Moosend to send out email blasts to promote our events. We are benefitting financially with the money we are saving. We are definitely more productive and our business has definitely increased.

Small Business (50 or fewer emp.)
Apr 06, 2022
 Source
Overall Rating:
5.0
ME
Mustafa E.
Marketing Specialist
Share
"I am working as a marketing specialist in a start up"
What do you like best about Moosend?

It is useful for all e-mail marketing activities. Also, you can have quick answers when you have any problems. I can say that Moosend has really fast customer support.

What do you dislike about Moosend?

Some day Moosend web site getting slower than other days. Maybe, the design page can be more effective, and also the Moosend website can include more templates.

What problems is Moosend solving and how is that benefiting you?

A few days ago, I couldn't do anything when I am on the Moosend website. I reached customer support and they solved the issue in a good way. After that, the problem has sold.

Small Business (50 or fewer emp.)
Mar 31, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Moosend Feedback"
What do you like best about Moosend?

The ease of use and the automation tools

What do you dislike about Moosend?

the editor to create Moosend forms can be difficult to use

What problems is Moosend solving and how is that benefiting you?

Creating an email list for my website

Small Business (50 or fewer emp.)
Mar 11, 2022
 Source
Overall Rating:
5.0
TD
Thanos D.
Director
Share
"Amazing support from Moosend"
What do you like best about Moosend?

Many features, easy to use and amazing support

What do you dislike about Moosend?

Sometimes things do not work out smoothly and you might need the support but they are more than amazing in resolving all issues

What problems is Moosend solving and how is that benefiting you?

We are handling newsletters for many clients small or big, and there are features to have them covered all