Unclaimed: Are are working at Nextiva ?
Nextiva Reviews & Product Details
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans and a reliable level of international call quality. Nextiva's VoIP solution is recognized as the “Best Business Phone System” by numerous publications, thanks to its 99.99% uptime and impressive integrations with top apps.
( 1 )
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, Videos, Webinars |
| Languages | English |
Compare Nextiva with other popular tools in the same category.
Solid platform, solid customer service they have a lot of patience
Having to have an issue at all, but at least you are profecient at solving issues
connectivity issue.
Intutive to set up and use so far. Support chat is fast and helpful. Excited to step into the next genneration and away from landlines. Numbers are porting and and am excited to roll out with the full team asap. Phones ringing off the hook!
Sales man seem a little ummmm disinterested and ordered the wrong devices. Different tech offered to replace but with a charge I was not interested. Since the phones have a warranty, not too concerned if my team breaks the not "rugged" wireless handset.
Ability to handle calls from anywhere and monitor customer service by review calls afterwards.
The tech support was great. Called in and the hold time was very minimal and the tech I spoke with Dylan was very friendly and knew what to do to get the phone to pull and IP and get it connected. Once it pulled and IP he was able to provision the phone to the correct info wothout issues.
No complaints at all. Tech did everthing we needed
Giving reliable phone service
The system is very easy to use. Phones can be moved from office to office or office to home very easily. The system is easily configurable for your needs: routing calls to different extensions and voicemail to email. The support is great.
Nothing I can think of. Once we learned the system, it has worked very well for us.
Reducing our phone cost and providing a unified system across multiple offices so calls can be easily transferred from one location to another
Our office was having problems with our phone system, and thanks to how fast and cooperative Nextiva is, our issues got resolved quickly.
Nextiva works fast and accurately to fix our problems, only downside, it may take about a day before all issues get resolved
Keeping track of incoming and outgoing calls as well as any missed calls
The software is reliable and easy to use.
Sometimes tech support can be a little slow.
Since we went to a full time remote environment we needed to get rid of our on-prem phone system. We can easily spin up a new line and add users as needed.
good services about nextiva and been a client for many years
i have no dislikes in nextivas platform.
the problems nextiva is helping us are troubleshoot with users
The phones just work plug and play. they always have phones you can "give to your Client when they sign up
I am trying to get me team access to the training
VOIP for clients
Great customer service. Very helpful in providing info
Some technical issue here and then but always resolved
Making calls is easier with them
Using the chat section on the website is fantastic so I do not need to call for assistance when I need help. Extremly quick to respond and always solove the problem.
Having to go through the intetnet for phone service isn't always great if we lose internet power but that rarely happens!
We need more than one line at my company and they were able to offer us four lines.