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Nintex Process Platform Logo
Nintex Process Platform
Automate Workflows, Simplify Processes
4.3
(1,021)
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Nintex Process Platform Reviews & Product Details

Nintex Process Platform Overview
What is Nintex Process Platform?

Nintex is a workflow management solution that caters to industries such as energy, health, and life sciences, financial services, and government. It is especially suitable for departments such as customer services, human resources, and information technology. The solution can be deployed both on-premises and in the cloud and gives users access to tools such as document generation, process mapping, a mobile app builder, custom form creation, and process automation.

Company Nintex Global Ltd
Year founded 2006
Company size 201-500 employees
Headquarters Bellevue, Washington, United States
Social Media
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What Nintex Process Platform is best for?
How does Nintex Process Platform compare to Kissflow?
What are the pros and cons of Nintex Process Platform?
Nintex Process Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Nintex Process Platform Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Nintex Process Platform Media
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Nintex Process Platform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 09, 2025
Nintex Process Platform Logo
1,021 Nintex Process Platform Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
May 19, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Manager Digital Technologies"
What do you like best about Nintex Process Platform?

Ease of implementation and design.

What do you dislike about Nintex Process Platform?

Slow performance with larger workflows

What problems is Nintex Process Platform solving and how is that benefiting you?

Using it for small in-house access Management for SOX systems

Enterprise (> 1000 emp.)
Apr 28, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Enterprise Content Management Solutions Manager"
What do you like best about Nintex Process Platform?

Simple to build business process flows in a visual manner. Users do not need to be IT team members.

What do you dislike about Nintex Process Platform?

Hard to troubleshoot when issues occur. Nintex, when used heavily, causes a drag on the servers.

What problems is Nintex Process Platform solving and how is that benefiting you?

Approval workflows and content routing. We have realized that the workflows help take manual errors out of the process and ensures proper approval steps are followed.

Enterprise (> 1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Nintex - Felt let down by highly marketed technology"
What do you like best about Nintex Process Platform?

It was easy to work with and learn. Building seemed intuitive.

What do you dislike about Nintex Process Platform?

Was lacking some basic functionality and started having big performance issues on a more complex solution.

What problems is Nintex Process Platform solving and how is that benefiting you?

it may be easirie to use than Microsoft product equivalents.

Enterprise (> 1000 emp.)
Feb 23, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Improvement on Microsoft flows but constrained by SharePoint limitations"
What do you like best about Nintex Process Platform?

Programming blocks are visual and can be explained to others in cases of turnover or multiple authors

What do you dislike about Nintex Process Platform?

Unfortunately not simple enough for the average user who is accustomed to handling everything via email. Permission configuration of items are difficult considering many IT departments restrict access to normal users

What problems is Nintex Process Platform solving and how is that benefiting you?

Any type of decision which requires many approved can now be tracked. In our case, the many handoffs required to ensure all payment information is provided in order for our company to issue payments from various banks in various legal entities.

Mid Market (51-1000 emp.)
Jun 24, 2020
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"A once strong player but currently being left behind to some more integrated platforms"
What do you like best about Nintex Process Platform?

Most of all, how nowadays it's polished and works great of the box (it wasn't always like that, but now it is).

What do you dislike about Nintex Process Platform?

K2 strategy of gauging prices in the last few years, it drove many customers away and made it hard to sell

What problems is Nintex Process Platform solving and how is that benefiting you?

process automation scenarios

Mid Market (51-1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"A great piece of software that comes at a cost"
What do you like best about Nintex Process Platform?

Promapp has been a great tool for setting up processes quite seamlessly and is easy to use, transferring user access levels is a great feature and adding users is simple to do.

What do you dislike about Nintex Process Platform?

The cost, it is expensive as in comparison with other cloud based packages offering similar types of services in the field of file management and constructing process charts.

What problems is Nintex Process Platform solving and how is that benefiting you?

Promapp helps people get up to speed with processes that they have not yet learnt which shortens training.

Enterprise (> 1000 emp.)
Mar 12, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Nintex and Workflow security"
What do you like best about Nintex Process Platform?

The ease of use for my internal customers.

What do you dislike about Nintex Process Platform?

The lack of security of Workflow Action parts. I have tried unsuccessfully to convey through support all the way up to the top the importance of securing the Action parts. It still remains a huge security hole, IMHO.

What problems is Nintex Process Platform solving and how is that benefiting you?

Nothing too complex - regular day to day workflows - like specialized approvals, sign-ups for internal events, etc.

Enterprise (> 1000 emp.)
Mar 08, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"sometimes all right"
What do you like best about Nintex Process Platform?

ease of development, forms are ok, some of the actions when they work are good

What do you dislike about Nintex Process Platform?

the reliability, the support, the upgrade process

What problems is Nintex Process Platform solving and how is that benefiting you?

Nintex brings its own problems to any business process

Enterprise (> 1000 emp.)
Nov 21, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Nintex workflows "
What do you like best about Nintex Process Platform?

How user friendly it is, and how easy it is to create workflows.

What do you dislike about Nintex Process Platform?

The Cost is to high in Office 365 and is based on usage and not price per year. We therefore are not considering nintex as an option. Would love to use it but since the pricing is so unclear it will not be approved within my company.

What problems is Nintex Process Platform solving and how is that benefiting you?

IT is quick to create workflows.

Enterprise (> 1000 emp.)
Nov 19, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Lightweight workflow automation engine with big aspirations"
What do you like best about Nintex Process Platform?

- Nintex pioneered the Citizen Development style of process app delivery, and that's their strength; - They invest in usability; - Nintex knows how to build a community, and they have hardcore and loyal fan base; - a good fit for small to medium companies;

What do you dislike about Nintex Process Platform?

- Nintex marketing is making quite a few bold statements about company leadership position. Analyst reports do not support such claims; - The product seems to be filling the gap of the SharePoint workflow plus some more. They seem to be pursuing Salesforce ecosystem as well; - Product inherited quite a few Sharepoint limitations; - Nintex doesn't address more complex process automation scenarios ; - It's easy to outgrow Nintex solutions as users appetite increases;

What problems is Nintex Process Platform solving and how is that benefiting you?

- compliance - checklists - notifications and email automation

Mid Market (51-1000 emp.)
Jun 11, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Incident Support Review"
What do you like best about Nintex Process Platform?

The respond to client incident can be much faster. We take almost 3 weeks to resolve the case. We are please that its finally resolved by the great efforts from all NINTEX team

What do you dislike about Nintex Process Platform?

The service time of support team need to support our time zone instead of we need to wait for the local time of the support and no service during their holiday

What problems is Nintex Process Platform solving and how is that benefiting you?

That was a critical workflow on our business operation

Small Business (50 or fewer emp.)
Jun 05, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It's not the easiest"
What do you like best about Nintex Process Platform?

It makes workflows and form creation easier for non-professsionals

What do you dislike about Nintex Process Platform?

The licensing and install can be quite a burden.

What problems is Nintex Process Platform solving and how is that benefiting you?

Non-technical users want the ability to create their own workflows. None yet, still pending implementation.

Enterprise (> 1000 emp.)
Jun 05, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Workflow is good for basic tasks but not a replacement for application development"
What do you like best about Nintex Process Platform?

Simple method to extend basic SharePoint form formatting

What do you dislike about Nintex Process Platform?

My comments are related to development using Nintex: Development environment can be slow to work with (because it's all running in a web browser) compared to other languages/platforms. Styling the form controls can be challenging and slow, compared to just writing CSS on HTML. JavaScript editor in development environment is terrible (just a small text box, come on!). HTML editor for task emails can be infuriating, because it reformats HTML and sometimes even deletes formatting. Nintex and SharePoint workflow engines operate separately and it's up to the developer to manage timing of services, which is a nightmare, e.g. try working with check-in/check-out in a workflow. Regex helper, or common functions for collection operations would be great, because Nintex regex doesn't always appear to follow standards. During development, it would be nice to have a background process that automatically publishes as you make changes.

What problems is Nintex Process Platform solving and how is that benefiting you?

Project Management, Document Management, Electronic approvals. Nintex has made it possible for non-developers to developer very basic forms and workflows.

Enterprise (> 1000 emp.)
Jun 05, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"The software has simplified a number of processes in the company"
What do you like best about Nintex Process Platform?

The ease of setting up workflows using the interface

What do you dislike about Nintex Process Platform?

the support. The site seems to push users from contacting them and just mainly using the FAQ page

What problems is Nintex Process Platform solving and how is that benefiting you?

Process management

Mid Market (51-1000 emp.)
Jun 05, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Not as simple as it looks"
What do you like best about Nintex Process Platform?

It is strongly recommended to have a programming background to use this product.

What do you dislike about Nintex Process Platform?

Not being able to add notes/comments on an action.

What problems is Nintex Process Platform solving and how is that benefiting you?

Document approval.

Enterprise (> 1000 emp.)
May 31, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good tool & interface, difficult to pick up quickly"
What do you like best about Nintex Process Platform?

I love the fact the tool has a intuitive GUI & filled with many tools and plugins - particularly the pre-setup social media plugins. For our use case, this was exactly what we were looking for.

What do you dislike about Nintex Process Platform?

It was difficult to determine how to utilize the plugins, particularly in how the fields integrate with Sharepoint. Once understood however, it was easy to understand the same use for other plugins.

What problems is Nintex Process Platform solving and how is that benefiting you?

Automating email notifications through social media notifications

Enterprise (> 1000 emp.)
May 31, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Neutral on Product"
What do you like best about Nintex Process Platform?

I like that the product integrates with SharePoint. It seems most things can be accomplished using the tool; however, you may still need a developer to make the process changes needed.

What do you dislike about Nintex Process Platform?

The workflow tool is powerful, but requires partner-provided training. It is very difficult to learn on you own.

What problems is Nintex Process Platform solving and how is that benefiting you?

Approvals

Mid Market (51-1000 emp.)
May 31, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good for the most part, but not excellent"
What do you like best about Nintex Process Platform?

Software makes sharepoint workflows easier to manage. Navigation is intuitive, and building and designing workflows is pretty easy.

What do you dislike about Nintex Process Platform?

Workflows sometimes fail for no reason whatsoever. It is a known issue, and apparently there is not much that can be done to correct it. Even if everything inside the workflow looks good, and all the variables are properly linked, and data feeds configured correctly, workflows just fail. You have to go in, end the workflow, and then re-run it. That usually fixes the issue. This adds to the maintenance aspect of using Nintex, and can be pretty annoying sometimes.

What problems is Nintex Process Platform solving and how is that benefiting you?

Easier to automate processes, easier to manage workflows.

Mid Market (51-1000 emp.)
Mar 02, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Learning the ropes."
What do you like best about Nintex Process Platform?

K2 Cloud has a very clean user interace.

What do you dislike about Nintex Process Platform?

I do not like that the environment is web based.

What problems is Nintex Process Platform solving and how is that benefiting you?

Going paperless.

Enterprise (> 1000 emp.)
Oct 18, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"work related use"
What do you like best about Nintex Process Platform?

We use Promapp to outline step-by-step instructions for common tasks.

What do you dislike about Nintex Process Platform?

It is difficult to find instructions for processes that you cannot easily identify/ or know you are misusing in the first place

What problems is Nintex Process Platform solving and how is that benefiting you?

We use Promapp to outline step-by-step instructions for common tasks.