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Nutshell Logo
Nutshell
4.3

( 977 )

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Nutshell Reviews & Product Details

Nutshell Overview
What is Nutshell?

Nutshell is a customer relationship management (CRM) software that helps businesses manage their sales and marketing activities. It offers a range of features such as lead management, sales forecasting, and email marketing automation. Nutshell is best for small and medium-sized businesses that want a user-friendly, affordable, and customizable CRM solution and wants to manage their sales and marketing activities on the go.

Company Nutshell CRM, Inc.
Year founded 2010
Company size 11-50 employees
Headquarters Ann Arbor, Michigan, USA
Social Media
Nutshell Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
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What Nutshell is best for?
How does Nutshell compare to Pipedrive?
What are the pros and cons of Nutshell?
Nutshell Product Details
Capabilities
API
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Nutshell Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Nutshell Media
Nutshell - Nutshell Homepage
Nutshell Screenshots
Nutshell Homepage
Nutshell Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
Nutshell Logo
977 Nutshell Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
CR
Cam R.
Founder
Share
"Our CRM for life."
What do you like best about Nutshell?

Feature-rich, great support, constant updates, automations, and ability to have API's and integrations

What do you dislike about Nutshell?

Would like more direct integrations and options to change the interface and UI a bit more. The mobile App version is not very useful and is clunky / bad UI so we don't use it.

What problems is Nutshell solving and how is that benefiting you?

It allows us to stay 100% on track with our sales objectives, targets, and key customers.

Small Business (50 or fewer emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Business Development Manager"
What do you like best about Nutshell?

Nutshell helps me keep all my leads, contacts, documents, and notes connected. I really utilize the tagging feature to organize all my data.

What do you dislike about Nutshell?

I wish the mapping feature was more interactive. Being on the road a lot, I like to see what clients are near by that i have visited before and may need to follow up with.

What problems is Nutshell solving and how is that benefiting you?

Nutshell solves the hassle of having to dig through emails and remember when the last time and where you left off with prospective customers. I really make use of customer contract end dates and follow up reminders.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
NP
Nancy P.
Founder
Share
"Nutshell is great to work with!"
What do you like best about Nutshell?

We were looking for a simple, easy and inexpensive sales system to log accounts, and sales leads,etc. Nutshell has been nothing but accomodating. They are very easy to contact and chat with with on any questions I have had.There are so many more features they offer that we purchased that I havent delved into yet, like their email offerings which I am excited to utilize,after researching several companies we new they were going to fit our needs perfectly. Nancy P.

What do you dislike about Nutshell?

I havent come across anything I do not like thus far.

What problems is Nutshell solving and how is that benefiting you?

Easy to use,and easy to tag accounts for sorting.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Nutshell is an easy to use CRM that meets our needs perfectly!"
What do you like best about Nutshell?

Nutshell is very straightforward and easy to use. It helps our team with tracking prospecting, calls, emails and order.

What do you dislike about Nutshell?

There's not much to dislike. Even when I have questions, their team is quick to answer and offer help.

What problems is Nutshell solving and how is that benefiting you?

It solves our needs for activity tracking. Recording sales and keepng communication records.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
SL
Sébastien L.
Founder
Share
"we are currently very happy with Nutshell"
What do you like best about Nutshell?

facile et efficace. nous aimons aussi les udaptes . facile de leur écrire

What do you dislike about Nutshell?

le produit est relativement cher. en ayant deux entreprises nous nous demandons si nous en en mesure de nous offrir deux CRM

What problems is Nutshell solving and how is that benefiting you?

organiser les ventes

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
KH
Kandi H.
Founder
Share
"Intuitive and customizable to our needs"
What do you like best about Nutshell?

I like that it's easy to use which means easy to train new employees on and easy to get buy in for them to use !

What do you dislike about Nutshell?

It is a little simplistic so I wish there were some more in depth reports we could run.

What problems is Nutshell solving and how is that benefiting you?

Keeping track of who we sell to and how often we are in communication

Mid Market (51-1000 emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
CJ
Carlos J.
Sales Assistant Manager
Share
"I choose Nutshell all the way"
What do you like best about Nutshell?

I like the user-friendly intuitive interface and the low learning curve. Its integration with third party software is exceptional hence streamlining workflow increasing our overall performance. Not forgetting the friendship support team, that is available for any support needed at anytime.

What do you dislike about Nutshell?

Overall experience is amazing, i lack anything to dislike.

What problems is Nutshell solving and how is that benefiting you?

We have been able to manage our complex workflows minimizing time wastage and costs. We have easily manage our sales data for accurate analysis and reports.

Mid Market (51-1000 emp.)
Jan 01, 2024
 Source
Overall Rating:
5.0
DS
Dandamoodi S.
Student
Share
"Outstanding experience with Nutshell"
What do you like best about Nutshell?

The best thing about Nutshell is it's user-friendly interface and intuitive designer which made my team to navigate and use effectively. The platform's scalability is also appreciated, allowing my business to benefit from its functionalities. Ease of implementation, integration, customer support are some of the other factors which prove advantages of Nutshell.

What do you dislike about Nutshell?

There's nothing to dislike about Nutshell I would like to point out. But in fact, Nutshell pricing is could be considered relatively higher compared to other various CRM options. But the fact that it provides better features than other services makes it highly demanded and high frequency of use.

What problems is Nutshell solving and how is that benefiting you?

Nutshell offers robust sales automation features, contact management, and customizable reporting, providing my business with a comprehensive tool to streamline the sales processes. The platform's scalability is also appreciated, allowing businesses of small size to benefit from its functionalities.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
BR
Buck R.
Founder
Share
"Flexible & Easy to Use CRM"
What do you like best about Nutshell?

Nutshell is ready to use right from the start, with simple integration set-up, but is very flexible. I've been able to customize it to fit our business with mutliple pipelines and offerings. It's complex in it's functionality but simple to use. We use it all day every day.

What do you dislike about Nutshell?

As an Executive Search firm I've had to create a non-standard customization to have multiple contact types (employers & candidates). It would be a little easier to have that built in, but it works well.

What problems is Nutshell solving and how is that benefiting you?

Nutshell helps us manage prospects, client, and candidates through marketing, pre-sales, and delivering solutions.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
GS
Gordon S.
Founder
Share
"Simple Customizable CRM"
What do you like best about Nutshell?

I have used many CRM's over my sales career. I found that Nutshell is simple, yet powerful enough to help you be successful. It isn't overwhelming. I picked it up immediately without training and was able to use it from the first time I signed on.

What do you dislike about Nutshell?

Sometimes there is a delay when updates are made to bsuiness information. I sometimes have had to wait a couple hours for information to update. Not very often though.

What problems is Nutshell solving and how is that benefiting you?

The ability to integrate with my email and track who I have emailed and when without having to input the information myself.