Paymo Reviews: 4.6/5 — Highly Rated

Basic system, effective planning, individual work program

It's so slow. Task schedule works hardly.

Team works and team members' daily plans. Seeing all the programs of all the agency is so good.

Paymo is easy to enter in your time and works well for employers to determine how much time their employees are spending on certain clients.

The integration took a little while to complete. That is the only thing I disliked. I wish it would've been quciker.

It saves a lot of our staffs time entering in their hours and invoices. It is a great platform!

Having tried many different project management platforms, the Paymo system of tasks and notifications is, whilst not perfect, the best combination of time tracking, team notifying, and resource sharing that we have used. The ability to assign roles, create template task structures whilst being flexible enough to adapt to project specificities is a real strong point.

The service does require some set-up to be able to use effectively. It is an off the shelf solution but only comes into its own if you take the time to adapt it for your specific business needs.

Being able to quickly assess team and employee effectiveness. Understanding much more accurately the business costs accrued from time spend working on projects.

The software starts off free for plenty of time to familiarize yourself with the services. Download the app and navigate through video tutorials on each service

I didn't have to utilize all the services. Just needed a few.

Very user friendly. Plenty of tutorial videos if some parts seem difficult to start or navigate.

The accessibility to the Widget is great! I can easily track time from my desktop bar without having to open a new window tab every time.

I dislike that the web page can be difficult to navigate. It is not inherent where things are. Also, when you need to add an individual project to track time to, you cannot do this in the widget, you have to open a webpage. You can only track time for something that you have already tracked time for without having to open a webpage.

We are able to have multiple people/users track time on the same project at the same time. We also can use time reports to easily give proof of our hours to our clients when billing.

The best part of Paymo, at the moment, is the fact the user interface is really easy to work with. Our onboarding process is quite simple due to that. We can just assign projects to a team and the only thing we need to think about is generating the reports for the invoicing to clients (we invoice outside of Paymo). Although it's possible to also use Paymo for planning and invoicing, we primarily use it for registration of worked time on projects. We like the reports, and for clients, it's pretty easy to understand. Furthermore, this support is pretty fast most of the time. So that too is a giant plus.

It doesn't match our workflow 100%, nor is it possible to do that. So we have to manually generate the reports after checking the booked time by our team. Furthermore, assigning 1 task to multiple people isn't possible in the time allocation tool, but since we don't use that, it's not a big deal for us.

We have a 100% certain amount of time that everyone worked on, registered now. Which is needed, as we bill per worked time usually.

Unlike some other tools I used, this one isn't riddled with bugs.

The interface could be somewhat simpler.

It's a fairly good task manager, that completely eliminated my needs for other tools like Trello and such.

There are many products that cover time management or task-tracking but this Paymo adds to that invoicing. For a freelancer, this is a super important feature and it adds to the overall quality of the product. It is intuitive and easy to use a product that can replace any alternative.

Getting to learn how some features work will take more time than you are ready to invest in the beginning. And as someone who was primarily driven to by invoicing features, I would appreciate some more option for invoice templates.

I use it in the first place for time tracking and invoicing and having these two features integrated saves a lot of time.

The ability to track hours of each project and our time aligns with the estimate provided.

Ghost booking is not something that is easy to use. We used to be able to track the number of hours assigned to each project at the bottom of each project. That has went away and has not been fixed.

Time management. Tracking of different stages of each project. Ensuring we are budgeting the right house and that we are providing our clients with competitive pricing.

Time tracking - very handy to keep an eye on the time spent on certain project elements. The activity feed is handy to get a birdseye view of what's happening and when. If you're willing to sit down and put in the time at the start of the project, the level of detail you can get into regarding assigning tasks, time and plotting milestones is really beneficial.

The discussions were difficult to track - when attached documents to the job, it became confusing over the long duration of the project. For instance, referring someone back to a previous discussion was a little difficult over time when things had gotten lost.

We used Paymo to test out project management for a specific web project - we wanted to try a platform that allowed us to be incredibly detailed from the start of the project so everything could be kept on track. It's a great tracking tool, but it's not great as a central 'hub' for all data and documents pertaining to a project.

I like that Paymo centralizes client and project information in an easy-to-understand way. The UI is great and one of the big reasons I selected Paymo over solutions for our team. Paymo makes it easy for anyone in the organization to find basic client/project info they might be looking for.

Initially, I was hoping Paymo could replace several tools that we're using now (including Smartsheet for its gantt chart); however, you can't export schedules (which is an important feature as we share this with clients) and setting dependencies to see a full trickle-down effect is a little difficult. I also hope to see additional filtering options within Clients, Projects, Files and Discussions. Information can get very long and currently it's all a long scroll.

We are helping to solve greater client and project visibility, automatic reminders for project managers to do certain things as it relates to projects and some task management (in hopes that this can replace Asana).

Fast and convenient way to manage worked hours with a good overview.

I would love to see an option to save a timeslot of worked hours as a template. My workweek doesn't change often in terms of schedule, so I would like to be able to select a template of my normal worked hours so i don't have to manually put it in for every day.

Benefits are definitely a less cluttered workplace!

Well organised. I use it to rack my time and my team's time on projects. Different task can be set at different costs, so I can see how much time and budget is remaining for each project. I also use it for scheduling work for editors, animators etc - and can see when there is a conflict and resolve it in advance.

I wish there was a way of filtering down the project table view to just show he projects that I am on. It would be easy to add this function to a "My Projects" tab or something similar.

Business problems solved = highlighting scheduling conflicts in advance, accurately accounting for time spent on projects so that charges and quotes can be adjusted appropriately. It also help to show the development junior team members are making over time, so that we can tell when they have the skills to be entrusted with more advanced/time-limited projects.

easy to use, nice and clean interface for time tracking

I miss a feature for a periodical time logging, for example if I work a complete week on only one project.

time tracking

The 'Projects' tab allows me to plan project delivery effectively and provides a simple overview dashboard to keep account of budget burn and task delivery.

As i'm new to using Paymo i haven't discovered anything yet that i specifically dislike

Resource planning for following week allows me to understand whether we are over allocated or under allocated on planned tasks and activities. It also allows me to understand specific areas of discipline that are being resourced the most for the week.

I like having the opportunity to track my time per project/task.

I do not like the fact that when I want to enter hours like xx:15 xx:25 xx;:45 it's not very flexible and I need to manually enter these values.

It's good for keeping track of the amount of hours made by each person. Helps for the budgets.

I love just about all the features provided by this app. The best part is that they're still growing and take suggestions seriously.

I don't dislike anything. Just small little improves to the existing functions is all it really needs.

Business problem we're having is being able to see how many hours anyone has timed to a project. As of right now, it only shows the current user time and not everyone who has access to the project.

It is easy to use and create new tasks, responsive and fast

Sometime soon it failed keeping time on mobile when the phone turned off

Keeping track of hours worked

Easy to onboard team members and manage multiple projects visually

The platform was not mobile friendly at the time we were using it.

Project management simplified. The platform helped keep the team focused and on task.

It tracks time pretty seamless for easy use.

There isn't one thing I dislike about the software.

Time tracking for payroll

I love being able to create multiple tasks for specific projects for multiple clients. Time can be tracked along with comments, discussions, milestones and file attachments. Light project management plus time tracking and reports = win win win!

The only downside to Paymo so far is the inability to track time on multiple tasks at once. So far though, this is a standard "problem" with most time tracking apps.

I needed a place to track time and a small amount of project management. Paymo combines both. I no longer have to pay for two separate apps to get both. I can go back in time for any project and see what we were working on, all our comments and discussions and how much time was utilized.

It easy to track time to complete task/project. I use this information to produce invoice/s & estimate/s

The new widget is not working properly on my desk top. The only one working properly is the one on my phone. But some time I forgot to stop the time. The phone app is convenience when I am out of the office, but not in t he office. I forgot to stop the time tracker.

time tracking each task. It not only help to have accurate invoices, but also to prepare accurate fee proposal base on the previous similar task/ project

I like that it's has an automatic time tracking app, and helps you efficiently manage different projects simultaneously. We're a small company and it allows us to all collaborate on the same project, or just have one user assigned per project dependent upon needs.

I think there could be a cheaper price for a smaller team that functions more as a startup. The timer function also restarts when you step away instead of showing you where you left off.

We need to effectively and efficiently manage several products under a small team. We could also

We like the invoice management the best. We use Paymo to invoice our clients, and it really does a good job of keeping things organized (which invoices have been paid, have been sent, or are still in review.

I think the lack of a good iOS app that runs on iPad is a big disappointment.

We're trying to track how much time we spend on projects.

It is super easy to enter in time. Projects are well organized

I'd like to see better integration with Asana. We're doing duplicate work putting projects and tasks in both systems.

We're trying to get accurate accounting of how much time is being spent on each project and each stage of the projects.

I primarilylike the intuitive ease of use and the reasonable cost structure.

I haven't found anything really to dislike about this package, but I don't actually utilize all of it's features.

We tend to deal with many fast track projects that require a bit of iteration with our multiple clients. It was difficult to easily keep track of the billable time, and then summarize later when we wanted to bill the client. The ease of recording our billable time and reporting features has saved us countless hours in administrative overhead costs.

Easy to track my time and keep track of multiple clients, tasks, etc. Intuitive and not a steep learning curve to use Paymo.

I wish for single users (freelancers with no subcontractors) that there was a free version that would also invoice. In order to track my time and also in order to generate invoices, I needed to pay for version.

When I edit documents, I lose track of time and probably underestimate the amount of time I spend. Paymo easily lets me track time spent, and track different projects and tag with what task I was working on.

1. Cloud based platform, no servers needed everything is on cloud, can be accessed from anywhere by any device. Software works very stable; 2. All data changes and updates appears instantly for all user, no loading time; 3. Useful and informative reporting and invoicing functions; 4. Fast technical support by developers; 5. Good price.

1. Development of software is slow by the developers, other similar software might overwhelm Paymo soon; 2. Hard to manage when having many projects; 3. Project management is too simple; 4. Too simple user permission options.

Our team is working with wooden frame house projects. This software helps us track time used in each project fast and accurate. Makes time tracking and reporting very easy for us. For project management we use other software.

Very easy to use. Great for organizing projects: task lists, deadlines and tine-tracking are all very straightforward.

Would like more drag and drop capability between projects and ability to export tasks lists but these are not 'show stopper' issues.

The cloud based system means it can be accessed anywhere on different devices though I primarily use the browser version on my Mac. I find it easier to track multiple projects and manage time.

I love that it's able to track time for each project I set up, it runs in the background and I don't have to think about how much time I worked on each project. For multiple projects, I'm able to simply click a button and it finds all instances of my projects - separating them out individually.

Not easy to see new time I've put into a project - it shows total time easily, but if I've already billed a certain amount, it's hard to find how much time is unbilled. The website and app also take some getting use to - it's not something you can easily jump into.

I'm able to track each project individually - even the times that I would normally forget to include. It's much easier now for me to report how much time I've spent on each of my projects, which is very vital for my job as a Graphic Designer with multiple projects happening at once.