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Paymo
Streamlined Project Management
4.6
(585)
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Paymo Reviews & Product Details

Paymo Overview
What is Paymo?

As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.

Company Paymo
Year founded 2008
Company size 11-50 employees
Headquarters Cluj-Napoca, Cluj, Romania
Social Media
Paymo Categories on Findstack
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What Paymo is best for?
How does Paymo compare to Asana?
What are the pros and cons of Paymo?
Paymo Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Paymo Pros and Cons
Pros
  • Allows for real time collaboration
  • Extensive bird’s eye view of individual tasks
  • Supports multiple views
  • Features advanced filters and notifications
Cons
  • While the platform offers a free plan, it does come with a lot of limitations
Paymo Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Paymo Media
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Paymo Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 21, 2024
Paymo Logo
585 Paymo Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 13, 2018
 Source
Overall Rating:
4.0
MM
Mark M.
Owner
Share
"Great freelance accounting tool"
What do you like best about Paymo?

Ease of use on the web portal and great invoicing and bookkeeping setup.

What do you dislike about Paymo?

Lack of functionality on the mobile app for using the service whilst away from the desk.

What problems is Paymo solving and how is that benefiting you?

Hour tracking is a great tool and it makes managing my projects a lot smoother.

Mid Market (51-1000 emp.)
Nov 30, 2017
 Source
Overall Rating:
4.0
KB
Kaitlin B.
Marketing Communications Coordinator
Share
"Helpful tool for Billing Hours and Tracking Time"
What do you like best about Paymo?

The ease of use of this software compared to others I have used to track time is incredible. We have also loved the use of the gant chart for projects and completing portions of those projects.

What do you dislike about Paymo?

I wish there were a way to categorize projects into a few, main categories when you're typing in to track your time, so that they could pop up easier when you have a bunch with similar words populating.

What problems is Paymo solving and how is that benefiting you?

We are able to bill true time spent on events and tradeshows besides just the physical costs of good we send to shows.

Small Business (50 or fewer emp.)
Oct 04, 2017
 Source
Overall Rating:
4.0
SC
Shakia C.
Waitress/Hostess
Share
"Great bisinesss management tool "
What do you like best about Paymo?

Easy to use. reliable and accurate time tracking; unlimited clients and projects that my team and I can work on at s time.

What do you dislike about Paymo?

Users should be allowed the ability to view all the tasks assigned to them along with them in corresponding order by the due dates.

What problems is Paymo solving and how is that benefiting you?

Which tasked are assigned to who. And which tasks are shared work.

Small Business (50 or fewer emp.)
Mar 07, 2017
 Source
Overall Rating:
4.0
JC
Juan M. C.
Project Manager, Joomla Team Leader, Programmer, Web Designer
Share
"Feedback on Paymo"
What do you like best about Paymo?

The ability to submit invoices / estimates and receive payments on the free version. Also, the project Management side of the tool.

What do you dislike about Paymo?

Project management can be improved. Also, clients options / clients communication on their account can be improved as well ...

What problems is Paymo solving and how is that benefiting you?

Personal projects and projects as a Freelancer

Small Business (50 or fewer emp.)
Jan 13, 2017
 Source
Overall Rating:
4.0
KH
Kirsten H.
Customer Service
Share
"Paymo is the perfect well rounded tool!"
What do you like best about Paymo?

We have just started using Paymo at our office. I love the ability to keep track of invoices and billing within one very easy to use program. So far this is taking the cake for our favorite tracking app we have used and tried out. We are in talks about getting more of our clients on board to try this. I love that it doesn't take a long time to enter in all the information we need. The support for this app is the best. They are very helpful and quick to figure things out for you if you have a question.

What do you dislike about Paymo?

A lot of our employees haven't learned how to use the software properly, making them not want to use it. No custom branding. You also can not customize your dashboard to your preferences. It costs more to add more users to the program instead of a set amount. Monthly, it's worth it though. It would help to have communication within the app to know who is working on what for the day. Possibly having multiple people working on the same app can cause wasted time.

What problems is Paymo solving and how is that benefiting you?

We are keeping track of recurring expenses, billing, invoices, project and our clients. It has helped us keep things organized, and easy for us to access. We love being able to have our tasks all in one place, and being able to keep track on the go.

Small Business (50 or fewer emp.)
Oct 31, 2016
 Source
Overall Rating:
4.0
NF
Nico F.
Directeur Et Fondateur
Share
"Paymo un outil très flexible"
What do you like best about Paymo?

Le fait de pouvoir regrouper gestion de projet, time tracking et facturation en un seul service. Avant cela nous devions utiliser 3 logiciels différents pour arriver au même résultat.

What do you dislike about Paymo?

Les applications mobiles et desktop sont un petit peu vieillissantes. Il n'est possible de faire le lien entre une offre et un projet. Il est nécessaire de faire une offre puis de créer un projet depuis le début.

What problems is Paymo solving and how is that benefiting you?

Nous évite de perdre du temps pour reporter les heures passées sur différents projets. Nous permet de centraliser notre gestion de projet, comptabilisation des heures et la facturation (suivi des dépenses)

Small Business (50 or fewer emp.)
Oct 05, 2016
 Source
Overall Rating:
4.0
Teresa G. avatar
Teresa G.
Communications Professional/Word Manager
Share
"Nice range of capabilities at an affordable price"
What do you like best about Paymo?

I like that it has automatic time tracking available as well as the stopwatch tool. The other features are pretty robust - project and task management, time reports, invoicing, clients, etc. The pricing is reasonable, although it appears that I'm on an old pricing plan and that it's a bit higher now for the management features without invoicing. My plan gives me one invoice per month at no additional charge.

What do you dislike about Paymo?

The automatic time tracking app isn't super-accurate, but it does help to have it. On pricing I wish there was an option of getting up to, say, five invoices for an additional $5 or so rather than having to jump to $10 for unlimited, which I don't need. It's still a pretty reasonable price, though.

What problems is Paymo solving and how is that benefiting you?

Time saving thanks to time tracking; easy invoicing; easy to calculate time/pay from time reports even if you don't have invoicing capability.

Small Business (50 or fewer emp.)
Aug 17, 2016
 Source
Overall Rating:
4.0
JR
Jermaine R.
Worship Technology Associate
Share
"Looking to streamline your project management?"
What do you like best about Paymo?

Project Templates and Proposals. I've used Paymo to send proposals and invoices. It works great for the client. I especially like the project template it saves me from re-creating the well over and over again.

What do you dislike about Paymo?

Per user fee, looking for a tiered service of maybe up to three users at the first level.

What problems is Paymo solving and how is that benefiting you?

Paymo has streamlined my proposals, project workflows, and invoicing with the PM is great!!!

Small Business (50 or fewer emp.)
Aug 06, 2016
 Source
Overall Rating:
4.0
MH
Mark H.
Infiltrator
Share
"Using Paymo"
What do you like best about Paymo?

Easy invoicing in multiple currency's. Easy project management with built in clock in manager.

What do you dislike about Paymo?

No easy way to send statement s to clients. Clock in was patchy with mobile app.

What problems is Paymo solving and how is that benefiting you?

Makes my tax return a lot easier.

Mid Market (51-1000 emp.)
Jul 31, 2016
 Source
Overall Rating:
4.0
KK
Kah Kheng K.
Director Of Project Management
Share
"No frills time-tracking solution"
What do you like best about Paymo?

Simple, and easy to use. Setup is fast and allows implementation on small and big teams.

What do you dislike about Paymo?

Can't think of any right now. Paymo has so far met all my needs and requirements.

What problems is Paymo solving and how is that benefiting you?

We are a vendor with multiple clients and we needed to track time spent on specific clients to understand profitability. Paymo allows customization of time tracking from high-level overviews to very specific tasks. We realized that if time tracking solutions are to cumbersome, people won't use it. Paymo allowed us to simplify this to lowest denominator and have given virtually our team no reasons not to use it.

Small Business (50 or fewer emp.)
Jul 29, 2016
 Source
Overall Rating:
4.0
EZ
Erica Z.
Junior Cadd Tech
Share
"Paymo Invoice User"
What do you like best about Paymo?

Very easy to use. Fast responses to any questions. Love the layout and being able to change it.

What do you dislike about Paymo?

Nothing at the moment. Things that I end up disliking are things that I think are missing. I send a comment in and they give me feedback of when they made add the item. I have done this once and in a couple weeks it was added.

What problems is Paymo solving and how is that benefiting you?

Creating Invoices from the time sheets employees enter online. We also use this to be able to track hours completed versus what we have allotted.

Small Business (50 or fewer emp.)
Jul 28, 2016
 Source
Overall Rating:
4.0
MB
Manon B.
Graphic Designer
Share
"Great experience, amazing support"
What do you like best about Paymo?

I like the usage, the price, and the support. I think the support of Paymo is one of the best I have ever experimented. Always polite and reachable in a short time. I also like the fact that there is often updates which improve the experience a lot every time. I also like that there is a small tutorial after each updates to understand the new features. It's really helpful.

What do you dislike about Paymo?

I would like to reorganise the dashboard better and be able to remove some elements from the dashboard (maybe we can do it already but I don't know how). It would be great to be able to choose to track the time not exactly but like an approximative time.

What problems is Paymo solving and how is that benefiting you?

Paymo is really useful to track my time. I use it mostly for that with the "timer" app always on my computer.

Small Business (50 or fewer emp.)
Jul 27, 2016
 Source
Overall Rating:
4.0
KF
Keith F.
Co Owner
Share
"Paymo for Interior Design"
What do you like best about Paymo?

Paymo has provided our firm the ability to easily track our billable time.

What do you dislike about Paymo?

The number of email notifications that are sent out. I would like to modify and set when these are sent.

What problems is Paymo solving and how is that benefiting you?

Paymo allows us to keep our many projects organized while simplifying our time tracking and invoicing.

Small Business (50 or fewer emp.)
Jul 26, 2016
 Source
Overall Rating:
4.0
RM
Rose M.
Founder
Share
"Great App"
What do you like best about Paymo?

Easy to figure out and set up. When you need help they are very quick to answer

What do you dislike about Paymo?

Wish they would make it more apparent that they are not located in the US so I was aware that my bank would charge my an international processing fee.

What problems is Paymo solving and how is that benefiting you?

Tracking time and to do list for clients

Small Business (50 or fewer emp.)
Jul 25, 2016
 Source
Overall Rating:
4.0
JB
Jennifer B.
Manager
Share
"Paymo"
What do you like best about Paymo?

I like that it is super user friendly. I like that it's easy to use.

What do you dislike about Paymo?

I wish free users had unlimited projects. I just need a simple version, but a little more expansive than this.

What problems is Paymo solving and how is that benefiting you?

I would like to manage and analyze time better and paymo helps.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
4.0
PW
Piet W.
Directeur
Share
"PayMo helps me to collect ny billable hours"
What do you like best about Paymo?

Best about PayMo is the widget on my mobile phone and desktop. In a few clicks i make a note about my work-activities at a customersite or for a customer. Further the dashboard gives me a good overview of my status in billable hours. New projects are created in a few clicks and seconds later i enter my first activities on a project. I use the reportbuilder for an overview of my activities per customer per project and sent this together with my bill to my customers. They appreciate this very much.

What do you dislike about Paymo?

Some of my activities are spread over a working day. An hour in the morning, another 30 minutes in the morning and 2 hours in the afternoon. It would be helpfull if i could put these activities in the desktop-widget as 3,5 hours in 1 note, instead of making 3 seperate notes for each activity.

What problems is Paymo solving and how is that benefiting you?

I'm a IT consultant. I earn my money as an IT-consultant and work and support my for customers. Every time a customer calls or when i work for a customer i register the activity in PayMo. In the past i often forgot some of the activiteies i did for a customer during a day. This off course means that i dis not bil to the customer. By using Paymo i register every activity and that helps my bill all my activities resulting in better results for my and my company.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
4.0
JJ
Joan (Boehman) J.
Co Owner
Share
"Great time tracking/invoicing app!"
What do you like best about Paymo?

The desktop and smartphone time tracking app.

What do you dislike about Paymo?

Pretty happy with it so far. Been using it for over a year.

What problems is Paymo solving and how is that benefiting you?

We were having problems tracking billable time effectively. With the desktop apps and reporting features in Paymo, especially the latest version, we are able to have a better understanding of what time was getting missed and now we are able to check in throughout the day/week to stay on track.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
4.0
DL
Dawn L.
Yoga Instructor
Share
"Useful Project Management"
What do you like best about Paymo?

I love the ease of tracking project time. I like that I can use the timer on the desktop or my phone and I especially like that it knows when I've been inactive, so if I forget to turn it off, it knows when I should have turned it off and asks to track that time or not. I also like being able to view my timesheets based on task. This really helps me to estimate projects more accurately, and to see if I'm using my time how I've said I would.

What do you dislike about Paymo?

I wish the dashboard were a little more interactive.

What problems is Paymo solving and how is that benefiting you?

I am able to estimate projects better so that I know if I'm charging the right amount for a project. It is really important that people see that spending as much time as I do on something is worthwhile. And it helps me to say no to clients who are not willing to pay what I'm worth.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
DH
David H.
Animator
Share
"A great tool for managing time and projects that is both well designed and easy to use"
What do you like best about Paymo?

The desktop timer widget is very helpful. I like how easy it is to use. I also like the cambam board for organising my projects and assigning tasks to other users. The design is great and the interface is easy to navigate and use.

What do you dislike about Paymo?

It's difficult to navigate on the mobile version of the website

What problems is Paymo solving and how is that benefiting you?

Managing our creative process and large teams has become much easier with Paymo. The cambam boards are very helpful. The timekeeping systems are great and give a nice visual representation through the month which is great if we're running multiple projects

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
KB
Kylie Jackson B.
Independent Contractor | Writing, Social Media, Design
Share
"Great for Freelancing"
What do you like best about Paymo?

Paymo makes it super easy to track time for each of my separate clients, separate it into tasks and stick to an hourly budget. I like the custom reports section, which lets me build up invoices easily by dividing hours by date, client and project. It's free, it's simple, and it works.

What do you dislike about Paymo?

I haven't been able to figure out how adjust the monthly hours "budget," so on the dashboard it will show the percentage of hours worked that month, but it's meaningless, because I didn't set the number of monthly hours that should be worked. I have very few complaints - the software does its job.

What problems is Paymo solving and how is that benefiting you?

I am a freelancer and required to keep track of my own time and send invoices accordingly. I am also on a small overhead budget. So the Paymo software works perfectly to solve all of my tracking needs, and I'm able to separate hours out by project which is perfect for invoices. I have been complimented more than once on the accuracy and honesty of my tracking and I attribute some of that to using Paymo.