Paymo Reviews & Product Details

The interface is really great. The dashboard gives you a quick view of everything you need to know, and you can configure it the way you want, which is a nice touch. I also like how easy it is to navigate all the different areas of the tool.

The export feature is the only thing that I can say is truly terrible about this tool. It's a great way to raise switching costs. However, it also substantially increases the risk of using the tool, because any information in Paymo will likely have to be re-entered manually into whatever tool you're switching to. I hate feeling like my business data is being held hostage. I also wish there were more integration available for accounting software. Helpdesk features and workflows would be a really nice touch as well.

The biggest impact to my business has been with invoicing. Because Paymo automatically reminds clients about their overdue invoices (also configurable), my invoices are paid faster, and I have far fewer outstanding payments at the end of each billing cycle. The time keeping aspect is also incredibly helpful, and the fact that I can track time from my desktop or phone and then bill the time directly to the client is incredibly useful and convenient.

Good way to log when you worked and what you worked on. Color coding allows you to see how long you spent on a project over a period of time at one glance.

Some of the controls are finnicky, and navigation could be smoother, especially if you have alot of projects and tasks. It would be nice if the "timesheets" page let you log your time to smaller increments than 15 minutes

Overspending on projects- this has allowed us to see who is using up our time and why

I love Paymo's time reports, which help our team to see exactly how many hours and resources are invested in each client project. The report's clean interface allows us to share with our clients, which is awesome for transparency. I'm really impressed with the upgrades to reliability and user interface over the past months!

I wish there were more ways to sort projects - by client, for example. Our current workaround is to begin each project with the initials of the client, so that all client projects are grouped together. I also hope that Paymo someday integrates with Google Drive.

I work on a 2-person team at a nonprofit fund consulting startup - we always have more clients than hands on deck. Paymo helps keep everything on track, even with multiple projects progressing simultaneously.

The incredibly fast support of Paymo. Their chat system works great and I usually get a sensible reply back within the hour.

I would like functional desktop apps for linux/osx to be available (not the widget-kind), but the webapp is sufficient for now.

The ability to accurately log time per project / task. This allows us to easily analyze the hours we expected to need versus the number of hours we actually spent, so that we can make more accurate estimations in the future.

Simplicity, The project flow is made simple task management is straightforward we use it daily to manage 50+ active projects, this is not what it was originally designed for but it is working very well for us. Time tracking has to be the strongest piece of the software and the tie of Client -> Project -> Task -> Time is perfect for a consulting or even an IT business.

It's a young system but is maturing quickly, we find at times the new development is single, vertical focus and we may be asking too much of the system. With that said, the development team is very open to new functions/features if a valid use case can be made and it follows closely to their internal development roadmap.

We have a multifaceted business we do time billing, project billing, individual task billing and block of time billing, The system is simple yet flexible enough to give us access to the data we need to bill in all of these areas. Having all the Time, Task, and customer data in one system makes our workflow clean and fast. With the ability to email in discussions straight from our inbox also adds flexibility that an on the go company like ours needs. There is room for growth and we have seen amazing changes in the system over the past couple of years. We look forward to what the future holds.

I am an independent consultant, and I bill hourly. Using Paymo to track my time, expenses and generate invoices is simple and efficient.

It would be nice to do more than one invoice a month for the basic level. I'm working full-time for a single-client so I send them invoices bi-weekly. I don't use it at the volume where I really want to pay extra just to send one more invoice a month. If my computer freezes or crashes, I'm at a loss for how many hours I've put in. It would be nice to include some automatic saving mechanism so that if that happens it's not a scramble to figure out how long you've worked.

Since I do generate one invoice monthly manually (see above). I see how long it can actually take. Thankfully even, when I do manually generate that invoice I rely on the time tracking and reports from Paymo. I can see how much time and effort it saves me. It allows me to be sure that I'm not over or under billing, and makes the "business" aspects of working for myself easy, so that I can concentrate on actual paid work instead of logistics. I'm probably only using a 10th of the features and so far it's definitely worth the money.

Ease of use is key with this program. There are very few features hidden away in cumbersome menus and the layout is simple to understand and use. When there is a question or need the support team replies quickly and with accurate information. We are also happy to see advancements in the program with new features added constantly.

It would be nice to have a set list of tasks that can be used to build templates and I would also like to see tight integration with office 365, google apps for business and slack to help improve our workflow.

This has been a great tool for organizing projects and helping to make sense of our billing and quote structure. The software has really given us a place to show a great overview of where we stand and what tasks need to be completed.

I've been using Paymo for about 2 years now when I as freelancing to log hours for different clients, also for invoicing one role, and now I'm using it to log hours for my job in the USA while I work from home. Paymo has been great for all of this, though it could be improved if there was a way to export the timesheets as an image to include when sending hours to work.

Nothing really, it does exactly what it says on the box.

I'm using the product just for the timesheet now, and it does what it needs to do.

The practical time tracking apps on my desktop.

The latest Beta version for Windows 10 had no refresh button in case I have added a new task on my dashboard.

I have been able to have a better overview about how many projects I have been working on a week and keep my time schedule more organized. Based on these reports it has been easier for me to estimate time for upcoming similar projects.

I like the professional-looking invoices that I can create, and the many options for reporting that Paymo offers. I'm a one-woman show, so I don't make heavy use of the project management features, but as my consulting grows, I'm looking forward to using Paymo to manage subcontractors and their time without having to change platforms.

I wish there were a way to run reports on payments. I know Paymo isn't accounting software, but it would be nice to have an internal option to check invoices against my other records. I also wish I could assign a pay rate to a client in the "Clients" section so I don't have to enter that anew with each new project.

I started using Paymo to track hours and create invoices, but now I also use it to keep a record of projects and clients. I like the Dashboard that shows outstanding invoices, percentage of working time spent on projects, etc. -- it gives me an easy way to check in on my business.

I love the time tracking, as it is fast efficient and easy to use.

I haven't found anything I dislike so far.

It is an amazing product that has significantly improved communication. This is a very big help when it comes to time management for our staff. It has helped to improve documentation and cut down on clicks and time for us. I really like the software.

Great value, easy to administer, well-featured with a good upgrade cycle

No ability to customise time increments beyond 15 minute blocks

Provides accurate project resource tracking and assessment for future quoting

Creating projects and customers with different hourly rates, logging time and creating invoices easily is a breeze. This is way better then Freshbooks, which did nothing but confuse the heck out of my clients. I like that this is simple.

The only thing I wish I could do was automate invoice payment reminders on a schedule. It would be cool if it could re-send the invoice every X days, prompting them to pay it.

Managing my time and billing to it was a pain. I haaaate creating excel invoices and then chasing down payment - this takes most of that away for me.

Team Callendar feature. Tasks lists feature.

For now you can't add tasks from callendar (or I don't know about sth)

Better time management of my team.

The Paymo app delivers what it promises. As a free-lance graphic designer, I needed a tool that could perform multiple tasks at the same level as a much larger organization: project management, time tracking, estimating and invoicing .The Paymo app allows me to easily perform these tasks and present professional customizable documents to my clients that align with my brand. The tracked time easily converts into an invoice that can be emailed to a client. The invoice can be synced to a pay pal account allowing the client to pay the bill onlPine. The invoice includes a built in status which allows you to track client activity on the invoice. I have used the system for several months now and only once had to contact tech support. When I did I received help in a timely manner. I highly recommend this app.

Limitations of a free account - I will need to upgrade soon to a pay account.

Project management, Time tracking, estimating, invoicing.

Paymo is easy to enter in your time and works well for employers to determine how much time their employees are spending on certain clients.

The integration took a little while to complete. That is the only thing I disliked. I wish it would've been quciker.

It saves a lot of our staffs time entering in their hours and invoices. It is a great platform!

Having tried many different project management platforms, the Paymo system of tasks and notifications is, whilst not perfect, the best combination of time tracking, team notifying, and resource sharing that we have used. The ability to assign roles, create template task structures whilst being flexible enough to adapt to project specificities is a real strong point.

The service does require some set-up to be able to use effectively. It is an off the shelf solution but only comes into its own if you take the time to adapt it for your specific business needs.

Being able to quickly assess team and employee effectiveness. Understanding much more accurately the business costs accrued from time spend working on projects.

The accessibility to the Widget is great! I can easily track time from my desktop bar without having to open a new window tab every time.

I dislike that the web page can be difficult to navigate. It is not inherent where things are. Also, when you need to add an individual project to track time to, you cannot do this in the widget, you have to open a webpage. You can only track time for something that you have already tracked time for without having to open a webpage.

We are able to have multiple people/users track time on the same project at the same time. We also can use time reports to easily give proof of our hours to our clients when billing.

The best part of Paymo, at the moment, is the fact the user interface is really easy to work with. Our onboarding process is quite simple due to that. We can just assign projects to a team and the only thing we need to think about is generating the reports for the invoicing to clients (we invoice outside of Paymo). Although it's possible to also use Paymo for planning and invoicing, we primarily use it for registration of worked time on projects. We like the reports, and for clients, it's pretty easy to understand. Furthermore, this support is pretty fast most of the time. So that too is a giant plus.

It doesn't match our workflow 100%, nor is it possible to do that. So we have to manually generate the reports after checking the booked time by our team. Furthermore, assigning 1 task to multiple people isn't possible in the time allocation tool, but since we don't use that, it's not a big deal for us.

We have a 100% certain amount of time that everyone worked on, registered now. Which is needed, as we bill per worked time usually.

easy to use, nice and clean interface for time tracking

I miss a feature for a periodical time logging, for example if I work a complete week on only one project.

time tracking