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Pipefy Business Process Management Software logo
Pipefy
Streamline Your Workflow
4.6

( 223 )

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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
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What Pipefy is best for?
How does Pipefy compare to Nintex Process Platform?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
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Pipefy Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 20, 2026
Pipefy Business Process Management Software logo
223 Pipefy Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent for process optmization, super easy to use."
What do you like best about Pipefy?

It's super easy and fast, great for work! It's super helpfull at my job, everything that happens is on Pipefy, so it can always be analized or changed to improve. The help center is fast and clear, they always answer my questions and solve it. There are lots of tutorials on the internet, making it even easier to anyone use. It's easy to set up the basics, the Kanban's functionality is great. It's super intuitive, the learning curve is fast. The automations are awesome, and makes it even easier. The forms can be filed by my customers, not only by my employees. Everything can be customized. Fits well to manage almost any process.

What do you dislike about Pipefy?

Sometimes it takes too long to load the cards. Some changes in the process are possible only at the cost of losing some data. I can't export the data base with just one button. It's very difficult to make integrations with other apps. Sometimes it's very restrictive. As we use Pipefy for controlling all of our processes, the are some features only available in major plans. I wish I could change the color of the dashboard.

What problems is Pipefy solving and how is that benefiting you?

I'm working in process optmization, so Pipefy makes it fast to organize the process, and easier to other people understand it. I started to work with Pipefy this year, and before that, I didn't known it. Now that I know, I always tell everybody how great it is. I can see what my collegues are currently working and report daily jobs to them.

Enterprise (> 1000 emp.)
May 06, 2020
 Source
Overall Rating:
5.0
SM
Stephan M.
Travel Associate
Share
"Pipefy is the perfect app for work flow automation, customization and motivation as well."
What do you like best about Pipefy?

The kanban style flow of tasks and the automation that helps in reducing redundancy by 50%. Dynamic style reporting! All the features that make tasks fun and simple.

What do you dislike about Pipefy?

It took a while to learn everything that Pipefy can do and trust me the features are so many and amazing!

What problems is Pipefy solving and how is that benefiting you?

Automation! getting rid of redundancy. process flow and communication both within the team and with our clients!

Mid Market (51-1000 emp.)
May 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool"
What do you like best about Pipefy?

The organization that is provided to my team exchange informations.

What do you dislike about Pipefy?

ATM i dont see any tool that isnt helpful for the team.

What problems is Pipefy solving and how is that benefiting you?

Supply Chain Management Problems.

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
Raphael S. avatar
Raphael S.
Diretor De Gestão
Share
"Best Process App ever made"
What do you like best about Pipefy?

A facilidade de utilização da ferramenta

What do you dislike about Pipefy?

Não possui muitas variações de automação

What problems is Pipefy solving and how is that benefiting you?

Padronização dos processos. Controle dos processos evitando que os usuários burlem as etapas

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
PM
Paulo M.
Founder
Share
"It made the processes easier"
What do you like best about Pipefy?

I like the automations best, it makes everything work in a flow

What do you dislike about Pipefy?

The automations were a little bit diffucult to understand, but when i got it, it worked fine

What problems is Pipefy solving and how is that benefiting you?

Projects menagement, and sales menagement

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
ER
Emerson R.
Founder
Share
"Pipefy is a fantastic toll organize all taks you have to do."
What do you like best about Pipefy?

It simplifys your work and remind you the dates you have to deliver the taskes. Alsol, allows you to keep up with your progress and the progress of your team mates. that is good for transparancy.

What do you dislike about Pipefy?

some times fells a bit disorganized and it takes a time to find somethigs.

What problems is Pipefy solving and how is that benefiting you?

all my companies problems. we used to use othe plataform but i didn´t attended our needs and was too simple.

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
CD
Carolina D.
Founder
Share
"Working in times of disruption: Pipefy Makes It Easy!"
What do you like best about Pipefy?

I like that Pipefy took the time to listen to the pain-points of all users and came up with an amazing workflow. Easy to install pipelines, easy to maintain, more than what you wanted insights, etc. It simply makes it easy to track your process and work with it. When moved into working-from-home, honestly, my to-do list was a mess. I had post-its, I had notebooks, I had emails, and being separated from everyone else made it even harder to track my details and deadlines. I had worked with Monday, Trello, Google Keep, asana, my own excel sheet, and nothing worked. They all took too long to set up and honestly, you just forgot to update them. When you're on the fly and working away, you don't really have time to update your pretty-colored tools. That's when I discovered Pipefy and I was hooked. I downloaded it, I saw that it came with pre-made pipelines that you could just complete, easy steps, and I got to work.

What do you dislike about Pipefy?

Not in love with the dashboard sections, the recommended pipelines look like your installed one so it makes it a little clunky. Other than that, nothing.

What problems is Pipefy solving and how is that benefiting you?

I have never worked more efficiently. I have always struggled to put together my post its, my notes, my emails, etc. and now I can just open a task, create it, put a deadline and it goes straight into my to-do list. I love Pipefy!

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
LB
Liam B.
I
Share
"This is the best software we have purchased in a long time ."
What do you like best about Pipefy?

Its simplicity of use and the tutorials we received at the beginning. They were excellent

What do you dislike about Pipefy?

Very little, we use it every day and can't fault it

What problems is Pipefy solving and how is that benefiting you?

We use it for our sales, ordering, and deliveries. It is invaluable

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
SN
Sandrival N.
Founder
Share
"Simplest and most complete tool ever"
What do you like best about Pipefy?

I like simplicity and Pipefy delivers me it. Not just for me, but to the hole team. Pipefy is simple but powerful and complete. Everything we want to control, we can do inside it. I love the way we can concentrate all information inside the platform, such as emails, comments, documents, and everything else.

What do you dislike about Pipefy?

Sometimes I think new improvements could be faster. Another point that could be very important is to export databases. We always reconsider inputting all our data inside Pipefy because it's not possible to export some items later. I also would like if it was possible to chat inside Pipefy. It'd be possible to do more in it.

What problems is Pipefy solving and how is that benefiting you?

Operation control, team remote work, and more. We just could abandon dozens of e-mails and focus on what's more important for us. Since we adopted Pipefy for BPM we've never had problems with due dates or something like this. Even some tools told to be specific for accountants couldn't deliver the same performance on processes control inside our organization.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
Gustavo M. avatar
Gustavo M.
Fundador
Share
"Ferramenta completa, fácil de usar, didática e incrivelmente útil!"
What do you like best about Pipefy?

Integrações com muitas ferramentas. Muito bom!

What do you dislike about Pipefy?

Em alguns momentos as atualizações demoram para ocorrer, mas no geral é super rápido e fiel!

What problems is Pipefy solving and how is that benefiting you?

Nosso fluxo interno de trabalho e entrega para os clientes foi 100% solucionado e melhorado com o Pipefy!