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Pipefy
Streamline Your Workflow
4.6

( 223 )

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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
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Ask Questions about Pipefy
What Pipefy is best for?
How does Pipefy compare to Nintex Process Platform?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 19, 2025
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Jul 16, 2020
 Source
Overall Rating:
5.0
Carolina F. avatar
Carolina F.
Senior Merchant Experience Analyst
Share
"Pipefy is the most adaptable tool right now without the need of programming skills."
What do you like best about Pipefy?

It's the tool you need to control any process that is currently missing an established process live. Also, how easily you can create automation rules by following a logic structure.

What do you dislike about Pipefy?

Lack of graphs and dashboards. It could be a complement to the reports feature and avoid us needing to connect through Zapier.

What problems is Pipefy solving and how is that benefiting you?

I'm implementing Pipefy to manage a communication process across teams. It involves a standard input (that we are solving through the Start form) and specific business rules being implemented throughout the process.

Small Business (50 or fewer emp.)
Jul 14, 2020
 Source
Overall Rating:
5.0
Khyquer R. avatar
Khyquer R.
Analista Programador
Share
"Pipefy is simples and i can used it for resolve the most of problem in my organization."
What do you like best about Pipefy?

Pipefy is simple and cheap. With him i can created a form for my app mobile.

What do you dislike about Pipefy?

When i create a start form, a his part isn't in my language. Only that.

What problems is Pipefy solving and how is that benefiting you?

To create a simple form to start my internals process.

Small Business (50 or fewer emp.)
Jul 13, 2020
 Source
Overall Rating:
5.0
ER
Eloá R.
Founder
Share
"Facilita a visualizar o andamento dos processos e o controle de vencimentos."
What do you like best about Pipefy?

Agilidade e precisão na busca de informações, controle do que foi feito, em que tempo e o que está parado. Facilita o acesso a cada serviço que está sendo executado pela empresa, e se está próximo do vencimento, além de dar continuidade aos processos, unindo um ao outro, evitando assim esquecer de algum procedimento. Também uso o Pipe para avaliar a produtividade dos funcionários e a volume de demanda de cada cliente.

What do you dislike about Pipefy?

Poderia agrupar os pipes por setores , eles ficam dispostos todos no mesmo local, mesmo nomeando de forma que fiquem juntos seria melhor se pudesse agrupar .

What problems is Pipefy solving and how is that benefiting you?

Velocidade e precisão na conclusão dos processos.

Small Business (50 or fewer emp.)
Jul 02, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"É uma plataforma que nos permite ter autonomia e soluções diversas."
What do you like best about Pipefy?

Autonomia para trabalhar criando diversos tipos diferentes de funções.

What do you dislike about Pipefy?

Cada campo preenchido nem sempre tem conexão com um sistema integrado por uma Api.

What problems is Pipefy solving and how is that benefiting you?

Antes eu tinha dificuldade para ver e manusear informações de meus clientes. Com pipefy resolvi isso e consegui trabalhar colaborativamente na solução de chamados.

Small Business (50 or fewer emp.)
Jun 25, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelent!"
What do you like best about Pipefy?

It's very easy to organize almos everything and teaching new users how everything works. Also, there's a pletora of tutorials for anything the system allows to be done.

What do you dislike about Pipefy?

So far, so good. There's still a lot to be explored, but overall we are satisfied.

What problems is Pipefy solving and how is that benefiting you?

We are using it to integrate the whole company. It's been very usefull.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Streamlined and Easy to Use"
What do you like best about Pipefy?

This program has helped us simplify our Accounts Receivable and Collections processes.

What do you dislike about Pipefy?

There is no search function to search through individual cards within a Pipe.

What problems is Pipefy solving and how is that benefiting you?

This program has given us an easy and visual way to track Accounts Receivable and Collections.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
Victor Hugo S. avatar
Victor Hugo S.
Gestor De Canais E Parcerias B2 B
Share
"Amazing experience!"
What do you like best about Pipefy?

Certainly, excellent usability and so many features. It's very interesting and easy to handle.

What do you dislike about Pipefy?

I don't feel comfortable with the layout, I think it could be cleaner and more pleasant, investing in design.

What problems is Pipefy solving and how is that benefiting you?

Organization, connections between sequential processes, creation of public forms, the possibility of organize tasks on scrum view. All these things increase our operational efficiency and our relationship with customers.

Mid Market (51-1000 emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"this app heps me to work and my business solutions. Is an excelent appliance to work actually."
What do you like best about Pipefy?

The best is tô work with cards like e-mails.

What do you dislike about Pipefy?

I can´t copy paste other e-mails inside os cards.

What problems is Pipefy solving and how is that benefiting you?

Is faster work with pipefy.

Mid Market (51-1000 emp.)
Jun 23, 2020
 Source
Overall Rating:
5.0
FT
Frederico T.
Founder
Share
"I love working with pipefy. Pipefy has the best resources and an amazing team"
What do you like best about Pipefy?

Everything connects. Pipefy has very interesting tools.

What do you dislike about Pipefy?

I don't like the Support Team. Never have the answers we need

What problems is Pipefy solving and how is that benefiting you?

the benefits are clear. We managed to connect all areas of the agency. And we are working to implement in new areas

Small Business (50 or fewer emp.)
Jun 22, 2020
 Source
Overall Rating:
5.0
CD
Cleber D.
Founder
Share
"Amazing customer/Partner success Team"
What do you like best about Pipefy?

The response time was really fast the team has helped us through all the stages of the partner onboarding with valuable information.

What do you dislike about Pipefy?

Actually, nothing. I think they have had the same understanding of how pipefy can help us enrich our offering.

What problems is Pipefy solving and how is that benefiting you?

We are trying to enrich our Consultancy Offer on Lean Transformation. The tool is a good fight to help us leverage ESM as part of our companies Digital Transformation Journey.