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QuickBooks Time Reviews: 4.5/5 — Highly Rated
QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.
| Company | Intuit Inc. |
|---|---|
| Year founded | 1983 |
| Company size | 10,001+ employees |
| Headquarters | Mountain View, California, United States |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare QuickBooks Time with other popular tools in the same category.
I love TSheets because it integrates with other software I am using and allows me to save time.
I am very satisfied with the product and as of now do not have anything that I dislike
Time saving and managing staff
Ease of use. Amazing customer service from Elaina M. and all the support team. The customer service experience is unlike anything else out there.
Can't assign time to sub-customers. GPS reporting using only coordinates. It would be nice to see it on a map like when an employee is clocked n.
TSheets is a HUGE time saver. Our time entry process used to be time consuming and cumbersome. Now it's done with a few steps.
I spoke to Janine on a Friday night and she was wonderful and friendly to troubleshoot a syncing error. As I'm scaling our business, my staff has found T-sheets to be an easy tool to clock in and out especially when working off site.
The syncing error I experienced was due to a mapping issue I didn't update when changing an employee from salaried to hourly plus commission. Just a simple nuance of the system so no complaints.
The system is clean and easy for my co-workers to use.
1: her attitude 2: her knowledge 3: her voice
I dislike that it's possible for the screen share to stay connected.
time, tracking, scheduling, reporting
Tsheets is so easy to use and the customer service team is always so very helpful and go above and beyond to help when I need it. Espcially BD1
Not a thing! So easy to use and teach to our employees
Less time spent entering time sheets into our payroll system!!
Janine was my support person and took very good care of me. Problem solved very quickly, love this program and their support team!
Not much, like the product a lot have not complaints
Tracking time
ease of use, it is mobile friendly and synchronizes with QuickBooks
i don't get it for free however it is reasonably priced
managing employee time on jobs
The agent I chatted with was so funny and helpful. Didn't make me feel stupid for the questions I had!
Haven't found anything negative yet! I'm only writing more because it wants 40 characters!
Keeping track of hours with a small business. Youth hours for kids under 18 are very strict.
I am new to the T sheets and Rachael was awesome in helping me get things set up to make sure when we rolled it out to our employees that everything worked smooth.
nothing at this point. we are just starting to use the product
the process of punching in time for our employees.
I love the time tracking feature, so I can switch between clients and ensure all my time is recorded properly. I also LOVE that I was having an issue pretty early in the morning and was able to receive great help from Sydny when I called Customer Support,, he was super friendly and answered my question.
I have not found anything that I dislike yet, I have been using the product about 6 months now.
I have been able to bill so much more of my time since tracking my time with Tsheets. Before, the small tasks for each client would get lost and not billed for, but now every minute of my time is accounted for. Super user friendly product, and I love that I can access it from anywhere since it is online.
We needed to have our Tsheets to be DCAA compliant, I emailed and set up a time to speak with a Tsheets rep. I spoke with Rachel and she was the best help. SHe got my Tsheets set up so that we are now on our way to be DCAA compliant, and she also gave me some links to further explain teh details of what we need to do to be compliant. Tsheets is the best, Thanks Rachel.
I like everything about Tsheets that I have seen so far.
Tsheets helps us manage the timekeeping process, the US government buys more time than anything else and timekeeping is critical.
Customer service is very important and rare. Reece was fantastic in helping me fix my report!
Nothing so far. We have not experienced any issues to date but one and Reece was able to help fix very quickly.
Login for our employees is more accurate and great to know they are on the jobsite when logged in.
Tiffany B helped me, she was able to get my problem answered very quickly, and explained it so that it was easy to understand.
I do wish that the tsheet app had real live gps tracking to the timesheet with address recognition. So that if you entered an area that had an assigned job it would automatically clock you in and out.
Tracking hour spent at job sites and scheduling technicians at jobs.
I am able to use TSheets to track the PTO time my employees have accured along with them having access.
I have not found anything that I do not like about the PTO tracking yet, however I haven't implemented it yet either.
Our employees have the ability to clock in wherever they need and we can also track them if we need to via GPS.
The customer service team....they always have such a great positive fun attitude
The fact that I know I'm not using Tsheets to it's max functionality but that's on me, not them.
Seamlessly syncing with my QB file for billing my clients and for paying my staff
Functionality, ease of us, user friendly - Customer service experience has been excellent. Elaina helped me with a couple of issues earlier this morning and was very beneficial in helping me find the solution to the problem I was experiencing. Thank you Elaina!
I haven't come across any dislikes as of yet. I use TSheets daily to generate reports and review entries, everything that I have thought to add to customize our company has been accomplished with the help of the team within TSheets.
Managing our resources and projects by extracting data from a day to day basis to run different man power reports and cost reports by dumping the data into an access database.
The joinme program for screen sharing and then walking me through the setup hands on. Antony did a great job of this and I am a better learner this way.
Nothing he did great on it all so no issues at this time
Remote employee time sheet tracking and transfer to QuickBooks
Elaina M. was very helpful with the Time Card question I presented her. We wanted to add another field. She walked me through the steps and it seemed as if it would work seamlessly. For some reason it did not and she's sent our request to a Tier 2 group. She will contact me later once the request is fulfilled. Elaina was very pleasant.
I did not come across anything I disliked.
More accurate time sheets from our crews. It is very slick and works well with Quickbooks.
Tsheets listens and looks for best solutions. Customer Service is excellent. The team is very knowledgeable. Every call to customer service has been great .Reece and Brian have been exceptional. Jaime and Aaron have been there for our success.
Approving time via phone app is very difficult.
Timekeeping aspect of our business has benefited greatly. It has cut down on paper costs and allowed manager to spend more time on projects than time checking.
Janine was very responsive to my questions and answered them all with extensive detail.
So far so good! T-Sheets is working great!
Our schedule is a lot more easier communicated to field employees, easier for me as a manager instead of sending out daily emails and calling each employee if there is a schedule change. Also, our field employees are loving the mobile app!
Tiffany B was by far the BEST Tech Support I have ever received. I swear I made no sense in explaining my issue but she knew exactly what I meant and how to help me. She explained everything to me as we went through the process and everything she explained made complete sense. She was patient, polite, and honestly the sweetest person I've ever worked with. She was fast and efficient and helped me resolve all of my problems. I wish that I could choose to work with her every time!
There isn't a single thing I disliked about my interaction with Tiffany B.
TSheets has made time keeping a cinch and I'm able to monitor and manage the employees and projects much more effectively.
The chat function was so helpful in setting up my account and answering questions. When they hit a tough one, they referred me to their stellar phone support and Shawn helped fix a complicated problem.
The one recommendation I have is to improve the printable reports directly from TSheets. There should be similar customizations to what you can create in Quickbooks.
I need to report my employees time to my clients with each invoice. Until now we've tracked our time manually and uploaded once a month to Excel. It's taken me 4-5 hours a month to do this. Now, the process will be seamless.
Denise was very helpful in helping me fix my mistake. I had accidentally imported my jobs wrong and erased all of our company's job data for all three companies. Our employees couldn't clock out. She was able to re-integrate our previous jobs, saving mine!!
One checkbox should NOT have that much power when it comes to overriding.
Denise was very helpful in helping me fix my mistake. I had accidentally imported my jobs wrong and erased all of our company's job data for all three companies. Our employees couldn't clock out. She was able to re-integrate our previous jobs, saving mine!!
Antony was great walking me through the whole setting.
I like everything i didn't dislike anything
Employee set up
Everyone that I've dealt with there has been technically proficient and excellent to get along with, they really enjoy what they do. Right, and Janine was "the bomb" .. she helped me get the tie-in between tsheets & quickbooks set up .. well, I guess I just can't say enough about how helpful she was, as well as everyone that I've dealt with at tsheets. As a matter of fact, if I wasn't an old C/Embedded Systems guy I'd probably be begging these guys for a job. They know what's going on.
Sometimes there's some non-intuitive pieces to getting things set up .. I'm not an accountant so it's probably my limitations that are frustrating.
I wanted to have my work time tracked and automatically transferred into Quickbooks for invoicing my customer(s). Tsheets has made that almost a no-brainer. I can use their iPhone app to "clock in" and "clock out" then export my daily hours to Quickbooks; that way I can generate an invoice in a couple of minutes without having to keep a paper notebook and enter time that way. Tsheets is a major "force multiplier" for me in time and billing!
Janine did a fantastic job walked me through everything to make sure my account is syncing with quickbooks properly. I had just changed over from Quickbooks Online so everything had to be set up again.
My connection was slow because I run quickbooks on a Hosting platform
Setting up Quickbooks Sync
I always have the best experience when I call in for assistance. Lauren W was able to help me quickly with my questions and I appreciate that!
There is nothing to dislike about this service.
Keeping track of our accrued vacation and pto.
I love that TSheets employees are always ready to help you and they offer many different ways to connect with them to accomodate your needs - support is super fast, courteous, and friendly. - Today I had Tiffany B and she had my issue fixed within seconds using the live chat.
haven't found anything yet that I disliked
time keeping - that is efficient and accurate Using TSheets is saving time and that saves us money
They are always so nice and so willing to help. They know all the answers to each question I have. I have worked with Shandara multiple times and she's awesome and deserves a raise. Don't take her off Sunday's though...I like working with her and she seems to be there when I call on Sundays.
So far nothing, the service is excellent and so helpful. We are so happy with purchasing the product, makes us job costing and calculating hours on a job so easy.
Hours worked. We don't have to manual figure out hours. So nice not to do this anymore. Now all we have to do is run a simple report to job cost labor to jobs. One of our builders recommend the product and we tried it for 7 days free. I don't know how we lived without it for so long. Makes my and my husband's life so much easier.
The software is very up to date and easy to use. Also, customer service is quick an very helpful! BD1
Timesheet and Report customization options are still a little bit Limited.
Tsheets will allow us to track and manage our time using a real time system. This will help eliminate errors from manually filling in a timesheet based on memory.