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QuickBooks Time Accounting Software logo
QuickBooks Time
4.5
(Formerly TSheets)
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QuickBooks Time Reviews: 4.5/5 — Highly Rated

QuickBooks Time Overview
What is QuickBooks Time?

QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
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Ask Questions about QuickBooks Time
What QuickBooks Time is best for?
How does QuickBooks Time compare to QuickBooks Online?
What are the pros and cons of QuickBooks Time?
QuickBooks Time Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Time Features
Accounting software integrations
Accounts Payable
Accounts Receivable
Add-ons (extra features beyond base plan)
AI Assist / automated guidance
AI-based tools / automation beyond categorization
AI or automation tools (chatbot / assistant)
Analytics / key performance indicators (KPIs)
Annual tax filing support (personal &/or business)
API Access
API or white-label partner capabilities
API / third-party integrations
QuickBooks Time Media
QuickBooks Time video thumbnail
QuickBooks Time - QuickBooks Time Homepage
QuickBooks Time Screenshots
QuickBooks Time Homepage
QuickBooks Time Homepage
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Last updated: September 23, 2026
QuickBooks Time Accounting Software logo
1,426 QuickBooks Time Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
May 08, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product and Customer Service "
What do you like best about QuickBooks Time?

I love TSheets because it integrates with other software I am using and allows me to save time.

What do you dislike about QuickBooks Time?

I am very satisfied with the product and as of now do not have anything that I dislike

What problems is QuickBooks Time solving and how is that benefiting you?

Time saving and managing staff

Small Business (50 or fewer emp.)
May 05, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Customer Service "
What do you like best about QuickBooks Time?

Ease of use. Amazing customer service from Elaina M. and all the support team. The customer service experience is unlike anything else out there.

What do you dislike about QuickBooks Time?

Can't assign time to sub-customers. GPS reporting using only coordinates. It would be nice to see it on a map like when an employee is clocked n.

What problems is QuickBooks Time solving and how is that benefiting you?

TSheets is a HUGE time saver. Our time entry process used to be time consuming and cumbersome. Now it's done with a few steps.

Small Business (50 or fewer emp.)
May 05, 2017
 Source
Overall Rating:
5.0
JT
Jason R. T.
President, Certified Illinois Assessing Officer
Share
"Great Customer Service"
What do you like best about QuickBooks Time?

I spoke to Janine on a Friday night and she was wonderful and friendly to troubleshoot a syncing error. As I'm scaling our business, my staff has found T-sheets to be an easy tool to clock in and out especially when working off site.

What do you dislike about QuickBooks Time?

The syncing error I experienced was due to a mapping issue I didn't update when changing an employee from salaried to hourly plus commission. Just a simple nuance of the system so no complaints.

What problems is QuickBooks Time solving and how is that benefiting you?

The system is clean and easy for my co-workers to use.

Small Business (50 or fewer emp.)
May 05, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Service by Janine Davis"
What do you like best about QuickBooks Time?

1: her attitude 2: her knowledge 3: her voice

What do you dislike about QuickBooks Time?

I dislike that it's possible for the screen share to stay connected.

What problems is QuickBooks Time solving and how is that benefiting you?

time, tracking, scheduling, reporting

Small Business (50 or fewer emp.)
May 05, 2017
 Source
Overall Rating:
5.0
AS
Amy Garbarino S.
Accountant / Office Manager
Share
"Awesome Time Keeping System"
What do you like best about QuickBooks Time?

Tsheets is so easy to use and the customer service team is always so very helpful and go above and beyond to help when I need it. Espcially BD1

What do you dislike about QuickBooks Time?

Not a thing! So easy to use and teach to our employees

What problems is QuickBooks Time solving and how is that benefiting you?

Less time spent entering time sheets into our payroll system!!

Small Business (50 or fewer emp.)
May 05, 2017
 Source
Overall Rating:
5.0
BC
Beth C.
Owner
Share
"Trouble Shooting Web Connect"
What do you like best about QuickBooks Time?

Janine was my support person and took very good care of me. Problem solved very quickly, love this program and their support team!

What do you dislike about QuickBooks Time?

Not much, like the product a lot have not complaints

What problems is QuickBooks Time solving and how is that benefiting you?

Tracking time

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
5.0
ME
Michael E.
Vice President Of Development
Share
"Quick and useful troubleshooting chat with BD1"
What do you like best about QuickBooks Time?

ease of use, it is mobile friendly and synchronizes with QuickBooks

What do you dislike about QuickBooks Time?

i don't get it for free however it is reasonably priced

What problems is QuickBooks Time solving and how is that benefiting you?

managing employee time on jobs

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Setting up Timecards"
What do you like best about QuickBooks Time?

The agent I chatted with was so funny and helpful. Didn't make me feel stupid for the questions I had!

What do you dislike about QuickBooks Time?

Haven't found anything negative yet! I'm only writing more because it wants 40 characters!

What problems is QuickBooks Time solving and how is that benefiting you?

Keeping track of hours with a small business. Youth hours for kids under 18 are very strict.

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"super customer service"
What do you like best about QuickBooks Time?

I am new to the T sheets and Rachael was awesome in helping me get things set up to make sure when we rolled it out to our employees that everything worked smooth.

What do you dislike about QuickBooks Time?

nothing at this point. we are just starting to use the product

What problems is QuickBooks Time solving and how is that benefiting you?

the process of punching in time for our employees.

Mid Market (51-1000 emp.)
May 04, 2017
 Source
Overall Rating:
5.0
SR
Star R.
Associate
Share
"Great Product and Great Customer Service"
What do you like best about QuickBooks Time?

I love the time tracking feature, so I can switch between clients and ensure all my time is recorded properly. I also LOVE that I was having an issue pretty early in the morning and was able to receive great help from Sydny when I called Customer Support,, he was super friendly and answered my question.

What do you dislike about QuickBooks Time?

I have not found anything that I dislike yet, I have been using the product about 6 months now.

What problems is QuickBooks Time solving and how is that benefiting you?

I have been able to bill so much more of my time since tracking my time with Tsheets. Before, the small tasks for each client would get lost and not billed for, but now every minute of my time is accounted for. Super user friendly product, and I love that I can access it from anywhere since it is online.

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
5.0
Bill S. avatar
Bill S.
President
Share
"We needed a DCAA compliant Timekeeping system"
What do you like best about QuickBooks Time?

We needed to have our Tsheets to be DCAA compliant, I emailed and set up a time to speak with a Tsheets rep. I spoke with Rachel and she was the best help. SHe got my Tsheets set up so that we are now on our way to be DCAA compliant, and she also gave me some links to further explain teh details of what we need to do to be compliant. Tsheets is the best, Thanks Rachel.

What do you dislike about QuickBooks Time?

I like everything about Tsheets that I have seen so far.

What problems is QuickBooks Time solving and how is that benefiting you?

Tsheets helps us manage the timekeeping process, the US government buys more time than anything else and timekeeping is critical.

Small Business (50 or fewer emp.)
May 03, 2017
 Source
Overall Rating:
5.0
MV
Marsha V.
Licensed Real Estate Consultant
Share
"Great product, fantastic customer service."
What do you like best about QuickBooks Time?

Customer service is very important and rare. Reece was fantastic in helping me fix my report!

What do you dislike about QuickBooks Time?

Nothing so far. We have not experienced any issues to date but one and Reece was able to help fix very quickly.

What problems is QuickBooks Time solving and how is that benefiting you?

Login for our employees is more accurate and great to know they are on the jobsite when logged in.

Small Business (50 or fewer emp.)
May 03, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super fast, friendly, and easy to understand."
What do you like best about QuickBooks Time?

Tiffany B helped me, she was able to get my problem answered very quickly, and explained it so that it was easy to understand.

What do you dislike about QuickBooks Time?

I do wish that the tsheet app had real live gps tracking to the timesheet with address recognition. So that if you entered an area that had an assigned job it would automatically clock you in and out.

What problems is QuickBooks Time solving and how is that benefiting you?

Tracking hour spent at job sites and scheduling technicians at jobs.

Mid Market (51-1000 emp.)
May 03, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"PTO Tracking"
What do you like best about QuickBooks Time?

I am able to use TSheets to track the PTO time my employees have accured along with them having access.

What do you dislike about QuickBooks Time?

I have not found anything that I do not like about the PTO tracking yet, however I haven't implemented it yet either.

What problems is QuickBooks Time solving and how is that benefiting you?

Our employees have the ability to clock in wherever they need and we can also track them if we need to via GPS.

Small Business (50 or fewer emp.)
May 03, 2017
 Source
Overall Rating:
5.0
KL
Kimme L.
Owner
Share
"Just like pressing the 'easy' button"
What do you like best about QuickBooks Time?

The customer service team....they always have such a great positive fun attitude

What do you dislike about QuickBooks Time?

The fact that I know I'm not using Tsheets to it's max functionality but that's on me, not them.

What problems is QuickBooks Time solving and how is that benefiting you?

Seamlessly syncing with my QB file for billing my clients and for paying my staff

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
MV
Marco V.
Project Controls Analyst
Share
"TSheets functionality and Customer Service Rep Elaina!!"
What do you like best about QuickBooks Time?

Functionality, ease of us, user friendly - Customer service experience has been excellent. Elaina helped me with a couple of issues earlier this morning and was very beneficial in helping me find the solution to the problem I was experiencing. Thank you Elaina!

What do you dislike about QuickBooks Time?

I haven't come across any dislikes as of yet. I use TSheets daily to generate reports and review entries, everything that I have thought to add to customize our company has been accomplished with the help of the team within TSheets.

What problems is QuickBooks Time solving and how is that benefiting you?

Managing our resources and projects by extracting data from a day to day basis to run different man power reports and cost reports by dumping the data into an access database.

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review of Antony of TSheets setup support"
What do you like best about QuickBooks Time?

The joinme program for screen sharing and then walking me through the setup hands on. Antony did a great job of this and I am a better learner this way.

What do you dislike about QuickBooks Time?

Nothing he did great on it all so no issues at this time

What problems is QuickBooks Time solving and how is that benefiting you?

Remote employee time sheet tracking and transfer to QuickBooks

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Elaina M. Review"
What do you like best about QuickBooks Time?

Elaina M. was very helpful with the Time Card question I presented her. We wanted to add another field. She walked me through the steps and it seemed as if it would work seamlessly. For some reason it did not and she's sent our request to a Tier 2 group. She will contact me later once the request is fulfilled. Elaina was very pleasant.

What do you dislike about QuickBooks Time?

I did not come across anything I disliked.

What problems is QuickBooks Time solving and how is that benefiting you?

More accurate time sheets from our crews. It is very slick and works well with Quickbooks.

Mid Market (51-1000 emp.)
May 02, 2017
 Source
Overall Rating:
5.0
ET
Eric T.
Founder
Share
"Great customer service"
What do you like best about QuickBooks Time?

Tsheets listens and looks for best solutions. Customer Service is excellent. The team is very knowledgeable. Every call to customer service has been great .Reece and Brian have been exceptional. Jaime and Aaron have been there for our success.

What do you dislike about QuickBooks Time?

Approving time via phone app is very difficult.

What problems is QuickBooks Time solving and how is that benefiting you?

Timekeeping aspect of our business has benefited greatly. It has cut down on paper costs and allowed manager to spend more time on projects than time checking.

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Training!"
What do you like best about QuickBooks Time?

Janine was very responsive to my questions and answered them all with extensive detail.

What do you dislike about QuickBooks Time?

So far so good! T-Sheets is working great!

What problems is QuickBooks Time solving and how is that benefiting you?

Our schedule is a lot more easier communicated to field employees, easier for me as a manager instead of sending out daily emails and calling each employee if there is a schedule change. Also, our field employees are loving the mobile app!

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
NH
Nicci H.
Owner
Share
"OUTSTANDING Tech Support!"
What do you like best about QuickBooks Time?

Tiffany B was by far the BEST Tech Support I have ever received. I swear I made no sense in explaining my issue but she knew exactly what I meant and how to help me. She explained everything to me as we went through the process and everything she explained made complete sense. She was patient, polite, and honestly the sweetest person I've ever worked with. She was fast and efficient and helped me resolve all of my problems. I wish that I could choose to work with her every time!

What do you dislike about QuickBooks Time?

There isn't a single thing I disliked about my interaction with Tiffany B.

What problems is QuickBooks Time solving and how is that benefiting you?

TSheets has made time keeping a cinch and I'm able to monitor and manage the employees and projects much more effectively.

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
LM
Lori M.
Ceo/Founder
Share
"T-Sheets Support is First Class"
What do you like best about QuickBooks Time?

The chat function was so helpful in setting up my account and answering questions. When they hit a tough one, they referred me to their stellar phone support and Shawn helped fix a complicated problem.

What do you dislike about QuickBooks Time?

The one recommendation I have is to improve the printable reports directly from TSheets. There should be similar customizations to what you can create in Quickbooks.

What problems is QuickBooks Time solving and how is that benefiting you?

I need to report my employees time to my clients with each invoice. Until now we've tracked our time manually and uploaded once a month to Excel. It's taken me 4-5 hours a month to do this. Now, the process will be seamless.

Small Business (50 or fewer emp.)
May 02, 2017
 Source
Overall Rating:
5.0
KB
Katie B.
Bartender
Share
"TSheets Saved My job"
What do you like best about QuickBooks Time?

Denise was very helpful in helping me fix my mistake. I had accidentally imported my jobs wrong and erased all of our company's job data for all three companies. Our employees couldn't clock out. She was able to re-integrate our previous jobs, saving mine!!

What do you dislike about QuickBooks Time?

One checkbox should NOT have that much power when it comes to overriding.

What problems is QuickBooks Time solving and how is that benefiting you?

Denise was very helpful in helping me fix my mistake. I had accidentally imported my jobs wrong and erased all of our company's job data for all three companies. Our employees couldn't clock out. She was able to re-integrate our previous jobs, saving mine!!

Small Business (50 or fewer emp.)
May 01, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Payroll employee set up"
What do you like best about QuickBooks Time?

Antony was great walking me through the whole setting.

What do you dislike about QuickBooks Time?

I like everything i didn't dislike anything

What problems is QuickBooks Time solving and how is that benefiting you?

Employee set up

Small Business (50 or fewer emp.)
May 01, 2017
 Source
Overall Rating:
5.0
BP
Bruce P.
Engineer
Share
"These guys rock! I'd go to work there in a single heartbeat"
What do you like best about QuickBooks Time?

Everyone that I've dealt with there has been technically proficient and excellent to get along with, they really enjoy what they do. Right, and Janine was "the bomb" .. she helped me get the tie-in between tsheets & quickbooks set up .. well, I guess I just can't say enough about how helpful she was, as well as everyone that I've dealt with at tsheets. As a matter of fact, if I wasn't an old C/Embedded Systems guy I'd probably be begging these guys for a job. They know what's going on.

What do you dislike about QuickBooks Time?

Sometimes there's some non-intuitive pieces to getting things set up .. I'm not an accountant so it's probably my limitations that are frustrating.

What problems is QuickBooks Time solving and how is that benefiting you?

I wanted to have my work time tracked and automatically transferred into Quickbooks for invoicing my customer(s). Tsheets has made that almost a no-brainer. I can use their iPhone app to "clock in" and "clock out" then export my daily hours to Quickbooks; that way I can generate an invoice in a couple of minutes without having to keep a paper notebook and enter time that way. Tsheets is a major "force multiplier" for me in time and billing!

Small Business (50 or fewer emp.)
May 01, 2017
 Source
Overall Rating:
5.0
GA
Gary A.
President
Share
"Customer service"
What do you like best about QuickBooks Time?

Janine did a fantastic job walked me through everything to make sure my account is syncing with quickbooks properly. I had just changed over from Quickbooks Online so everything had to be set up again.

What do you dislike about QuickBooks Time?

My connection was slow because I run quickbooks on a Hosting platform

What problems is QuickBooks Time solving and how is that benefiting you?

Setting up Quickbooks Sync

Small Business (50 or fewer emp.)
May 01, 2017
 Source
Overall Rating:
5.0
KH
Kristin H.
Office Manager
Share
"Help with PTO and Vacation time"
What do you like best about QuickBooks Time?

I always have the best experience when I call in for assistance. Lauren W was able to help me quickly with my questions and I appreciate that!

What do you dislike about QuickBooks Time?

There is nothing to dislike about this service.

What problems is QuickBooks Time solving and how is that benefiting you?

Keeping track of our accrued vacation and pto.

Small Business (50 or fewer emp.)
May 01, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Tech support is awesome everytime"
What do you like best about QuickBooks Time?

I love that TSheets employees are always ready to help you and they offer many different ways to connect with them to accomodate your needs - support is super fast, courteous, and friendly. - Today I had Tiffany B and she had my issue fixed within seconds using the live chat.

What do you dislike about QuickBooks Time?

haven't found anything yet that I disliked

What problems is QuickBooks Time solving and how is that benefiting you?

time keeping - that is efficient and accurate Using TSheets is saving time and that saves us money

Small Business (50 or fewer emp.)
Apr 30, 2017
 Source
Overall Rating:
5.0
HS
Heather S.
Client Services Supervisor
Share
"I have called multiple times and everyone I have worked with has been excellent. Shandara is great."
What do you like best about QuickBooks Time?

They are always so nice and so willing to help. They know all the answers to each question I have. I have worked with Shandara multiple times and she's awesome and deserves a raise. Don't take her off Sunday's though...I like working with her and she seems to be there when I call on Sundays.

What do you dislike about QuickBooks Time?

So far nothing, the service is excellent and so helpful. We are so happy with purchasing the product, makes us job costing and calculating hours on a job so easy.

What problems is QuickBooks Time solving and how is that benefiting you?

Hours worked. We don't have to manual figure out hours. So nice not to do this anymore. Now all we have to do is run a simple report to job cost labor to jobs. One of our builders recommend the product and we tried it for 7 days free. I don't know how we lived without it for so long. Makes my and my husband's life so much easier.

Small Business (50 or fewer emp.)
Apr 28, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product and Service!"
What do you like best about QuickBooks Time?

The software is very up to date and easy to use. Also, customer service is quick an very helpful! BD1

What do you dislike about QuickBooks Time?

Timesheet and Report customization options are still a little bit Limited.

What problems is QuickBooks Time solving and how is that benefiting you?

Tsheets will allow us to track and manage our time using a real time system. This will help eliminate errors from manually filling in a timesheet based on memory.