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QuickBooks Time
4.5
(1,426)
(Formerly TSheets)
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QuickBooks Time Reviews & Product Details

QuickBooks Time Overview
What is QuickBooks Time?

QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
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QuickBooks Time Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Time Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
QuickBooks Time Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
QuickBooks Time Logo
1,426 QuickBooks Time Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Dec 10, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Overpriced, awful customer service"
What do you like best about QuickBooks Time?

This is one of the few DCAA compliant time tracking systems that offers an audit trail. The actual time tracker is easy enough to use.

What do you dislike about QuickBooks Time?

There are so many things I dislike about this system. It's difficult to customize reports without downloading Excel files and editing columns within Excel. Since Intuit took over, our uses constantly get locked out of the system and asked to reset their passwords. They tell you you're supposed to get locked out of your account every 24 hours or when you log off your machine, but in reality it just logs our users out with no rhyme or reason. Their customer service is awful. If you use their chat feature while logged in, you have to wait around for an agent to see your message, which typically takes a minimum of an hour. Then, if you don't respond to them within minutes, they will just disconnect the session without any follow-up, even if you ask to be contacted by email. They also no longer monitor their support email, so the only other way to contact them is by phone, which also takes an absurd amount of time. It seems like the support agents have very little knowledge of the TSheets product, as 9/10 times they don't actually fix my issue. I cannot wait to leave TSheets!

What problems is QuickBooks Time solving and how is that benefiting you?

The only reason we use them is because they are one of the few DCAA compliant systems

Small Business (50 or fewer emp.)
Nov 29, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Clunky"
What do you like best about QuickBooks Time?

Accessible from all internet enabled devices.

What do you dislike about QuickBooks Time?

Running reports was a nightmare at best.

What problems is QuickBooks Time solving and how is that benefiting you?

Time tracking with location tracking to make sure employees are on site when they start their clock from their personal device rather than having a office time clock.

Small Business (50 or fewer emp.)
Nov 14, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Ok program not suited to beginners, needs development "
What do you like best about QuickBooks Time?

Advanced users that have a stronger analytical background with be able to catch on tho this system. It will take time.

What do you dislike about QuickBooks Time?

The support with T Sheets is not a great experience. Quickbooks interface compatibility needs to be smoother. Not a program that is easily taught to beginners.

What problems is QuickBooks Time solving and how is that benefiting you?

We are having issues with paid time off functions and it would be nice to have greater flexibility. Support hasnt helped much but I'm assuming they are also beginners in the field. Breaking down Tsheets functionality seems to be a daily task when trying to get the team on board.

Small Business (50 or fewer emp.)
Oct 30, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"It was great"
What do you like best about QuickBooks Time?

It integrates with Quickbooks fairly easy to track time.

What do you dislike about QuickBooks Time?

The reporting functionality has been neutered so it's almost useless.

What problems is QuickBooks Time solving and how is that benefiting you?

Time tracking for projects.

Small Business (50 or fewer emp.)
Mar 02, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not very user friendly "
What do you like best about QuickBooks Time?

The ability to use as an app , convenient for the staff out on the field to track their time and what task they are working on

What do you dislike about QuickBooks Time?

Not user friendly , difficult to train. Took a while for everyone to get the hang of it or understand how to use it. Should have an easier clock in and out

What problems is QuickBooks Time solving and how is that benefiting you?

No business issues besides training issues. Helps vendors track time easier

Mid Market (51-1000 emp.)
May 10, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"This is one of the worst clocking in systems I have ever worked with. "
What do you like best about QuickBooks Time?

It provides an app and you can easily see where your at in terms of time for the week/day.

What do you dislike about QuickBooks Time?

It is very user unfriendly. It is hard to navigate and understand how they are calculating your time. It is hard to read time sheets and change time if needed.

What problems is QuickBooks Time solving and how is that benefiting you?

We have steam lined our compensation for many employees which gives the HR office more time to do other things.

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