QuickBooks Time Reviews: 4.5/5 — Highly Rated

The chat service helped me a ton as well as the amount of time the program has freed up.

What's to Dislike? This is an amazing addition to QB and any online type of tracking

No worries about tracking time and codes. Can easily back-check all jobs.

Great attitude, keep it loose. Reps are always positive and you always get a live voice on the phone.

Could be a little easier to get folks on board. Some of our employees don't have email or smartphones so that was a challenge.

Saving us a ton of time on the back end processing timecards. No more inputting into payroll program or spreadsheets to track job costs

The support we receive from the friendly staff is amazing. They're very knowledgeable and treat you as part of the family, not just a customer. That's the type of support I receive from Tiffany B via chat all the time. We'll stay on board with TSheets just because of her.

Dislike isn't part of my vocabulary, but since I need to add at least 40 characters, I'll say that I "dislike" ..................... Nothing !

I was having problems with PTO settings for my employees.

Janine was very knowledgeable and very quick!

nothing. I was very happy with everything.

needed to transfer web connector to another computer

I like the ability to clock in remotely for myself and my staff. See reports, totals, and so much more from not only the app but from the mobile app as well. How fast and great the support is, like on live chat. I resolved 99% of my questions/issues via live chat. If there is a feature that I want to perform but cannot, they have no problem writing up the enhancement request for me. I have even submitted enhancement requests myself, via email, and unlike many other companies, I actually received a response back that was a human and not a robot, or worse, ignored by the devs. Their support and willingness to work with you, educate you on the process, etc makes life so much easier not only for our techs, but for our management and office manager.

A few typical things would be like: If you turn off employee's ability to edit timesheets, when you go to reject their timesheet, it kind of is useless to reject because they cannot fix because then you as a manager have to edit for what you rejected. It would be nice to be able to reject only for incomplete notes or something and they cannot edit the time but at least edit the notes Ability to clock into more than one job/client at a time. (aka double billing) If needed, have the ability to put Payroll to one Quickbooks company data file and the billing time to the billing Quickbooks. We use two Quickbooks company files because of the way we are setup with our governmental clients, we have to have them separated. There are a few minor issues that I have submitted but I will not mention here. As they are not issues in how they relate to the software but rather how we do business and the enhancement request would need to be done to TSheets to allow those abilities.

We used to use Outlook calendars per type of business (not client, but every sort of business we handled, the clients would be tied into their own calendar under that category), our office manager would then go into each calendar to copy and paste each entry into Quickbooks for invoicing/billing. We tracked our billable time on the helpdesk ticket system on the ticket itself We then took the calendar entries, and put them onto our Excell Timesheet report, by manually totaling the values, which would calculate our worked time, billable time, paid time off, holidays, etc. We would then have to cross check the Helpdesk report with the excell time sheet report to ensure our billable time/hours matched, which would mean our calendar was updated correctly. TSheets allowed us to get rid of the calendars and the timesheet excel form, which reduced "unbillable" time on payroll submission week by 1-3 hours PER staff member, meaning they can focus on what is more important, the clients. With Quickbooks integration, TSheets also reduced payroll and billing time spent for our office manager by HOURS plus made our billing process faster, which means instead of clients getting bills every three months, they get them monthly or sooner.

I like that you can sign on to your computer or cell phone to clock in. makes it easy for employee's to look at their overtime and make their own corrections when they miss a clock in or out. they will know what their PTO balances are and request to use a PTO

I don't like that someone that is a supervisor or just an employee can't print a report that shows all employees. without being an administrator or manager which would give them access to information on

Free's up employees for other tasks

TSheets has a Customer Service department that is next to none. They are always helpful, flexible, and knowledgeable. I've had them answer quick easy questions I've had them spends a lot of time helping me resolve issues and create fixes for problems that were not related to the software, but rather how our company does business.

There is nothing I dislike about TSheets.

Time tracking and export into QuickBooks. We have eliminated the data entry and the errors associated with it, when transferring time sheet data from Excel into QuickBooks.

Elaina...thorough, witty and knowledgeable

Nothing at all... easy to use and simple....simple

Keeping time

She was great in helping me with my question. Very thoughtful and polite. She was quick with solutions to my questions

Nothing she was great. Helped me with everything I needed

Just starting up with new employees and what they can have access to.

Each time I have had questions about the way TSheets works the online chat has been fantastic. Elaina has helped me both times I have used the Chat and she has answered every question I had.

Nothing so far. We are just getting started using the system.

Time sheet integration with Quick Books. We are just getting started, so we don't have anything to go off of yet.

Sydny was patient and helped completely solve my issues.

My only wish is that we could set up the job code menus as we want, rather than having to get the support team to do it for us.

We're tracking our workers in the field and documenting their time.

Lisa displayed excellent customer service and was very helpful with all of my questions, especially as we are new customers of TSheets and have many questions.

There wasn't anything I didn't like. Very positive experience

Far superior time tracking system compared to what we were using and integrates smoothly with our payroll processor.

I love the versatility of the whole product

I would love to have more options in the scheduling portion

Scheduling is so much easier

They are always available for any questions or issues and super friendly. Reece was able to help me figure out why an employee wasn't pulling from Tsheets to QuickBooks super fast and also walked me through what I will need to do when we upgrade our QuickBooks later this week.

Nothing, as of now all of our needs are being met.

Time Keeping, shorted the amount of time we spent on time sheets

There are a number of features that we like best. Love the amount of time that Tsheets has cut down on our payroll processing - I spend 75% less time processing payroll. Tsheets has given our organization to drill down on specifics for all of our jobs. The ability to run reports for specific projects and specific employees is great. The customer service is stellar, every person I have dealt with has been able to immediately deal with whatever the issue is.

That we waited as long as we did to move from manual time sheets to Tsheets.

The ability to isolate time to specific job codes. The ability to see exactly where our employees are at any given time. The benefits have been seen in time - 75% less time processing payroll.

We are a mobile company - so enabling our employees to clock in and clock out right from their phones is a wonderful concept. The employees love that they can view their schedule and see the hours they have accumulated for the day, and week. The customer service is amazing helpful - answering questions via email, live chat, and by phone. I had an issue with an employee information not importing over and Janine was extremely helpful in helping me resolve the issue.

Nothing - so far. We are in the trial subscription.

Employee's schedule viewing and employee's hours clocking in and out for the day. This system runs great with quickbooks online.

TSheets has some really great features! Love the GPS tracking especially for construction clients, as well as the interface. Tiffany B was extremely helpful :)

T sheets is a complete time sheet software. There is nothing that I feel should change at this time.

Need a time sheet solution for multiple clients with an easy to use app and QuickBooks Online integration.

The company culture of TSheets is really terrific. It begins with their hands on approach and filters to every detail of their customer care department. Everyone is upbeat, knowledgeable about their product and willing to go the distance to make sure our needs are met. Many companies promote themselves this way but few execute to TSheet's level. Brendon, who I spoke with today, was truly helpful and the embodiment of the TSheet culture that we have now come to count on daily.

We have yet to find something we dislike.

Tracking time for our company was old school prior to onboarding with TSheets. We now take care of two issues 1) GPS tracking of our teams and 2) easy work hour management.

Customer service goes above and beyond to make the program work for your specific needs.

There's not much. Only encountered one area that this program did not suit our needs, but their team is working on making it fit!

We are utilizing time tracking and GPS tracking, which have both truly streamlined our payroll process, and helped us identify if anyone was being dishonest with their time sheets.

The biggest feature that we enjoy actually isn't a feature of the software at all, its the Tsheets team. They work very hard to listen and add in feature requests or figure out workarounds that will help with our experience in the meantime.

The main component of what we use Tsheets for, the schedule, is still in its infancy. This makes it obvious that some things have been overlooked. The Tsheets team has worked very hard to listen and add features very quickly. I am looking forward to some great feature that already are in the works.

Tsheets has drastically changed how our company communicates. We have 15 employees on the road that used to call in to the main office everytime to find schedule change or additional information about a specific job, now with Tsheets all this information is delivered directly to their phone. Time tracking and payroll has been just an added bonus to that functionality for us.

The cost!! I like the affordability with this program and don't have to worry that I am throwing more dollars away in overhead expenses. Customer service is excellent and will help you solve any problems, give advice of the new features. We had our insurance rep in the office and I showed him Tsheets. He stated 'this is the best system I have seen'

Nothing!! The only thing I would like them to add in the future would be the exact times of starting and finishing of jobs and this information would also show in Quickbooks.

With having Tsheets, I have eliminated 1 full time person in the office because data entry is all done by the employees. We used to use paper and pen, but sometimes with coffee spills, bad handwriting and spelling etc, it took longer to receive and process all the paperwork. Now there are no errors and all the information is automatically in our system. Time saves money!!

Easy access to customer service reps and fast response time for issues.

On-hold music is too loud and if that's the worst thing about a business, I think you're doing something right.

TSheets allows us to accurately track time for employees that work offsite and unsupervised. It is saving us money in payroll expenses and holding the employees accountable to their time and their location.

We have been using this product for almost two years with absolutely no issues so I've never really had to call support. Today we were connecting TSheets to another quickbooks file so I called their support number to guide me through the process. Within a few minutes Rachel responded to the call and from that moment till the time we hung up I have never been so impressed by the level of customer service a single person has given me! Rachel was amazing, helpful, patient and entertaining throughout the whole process! In the end, I was disappointed that the call had to end and look forward to the next issue I have with TSheets!

Absolutely nothing. Great product and outstanding customer service.

Tracking time

The friendly, helpful service by someone who knows what they're doing is always appreciated. Sydney helped me most recently - he was friendly and got me squared away in no time. I also like the call back feature if you call in and someone can't pick up right away they'll keep you in the que and call you back! No time wasted!

What's not to like? Did I mention the friendly, helpful service?

The lock out feature is very helpful for not duplicating work but today I had downloaded the approved timecards without noticing an error on one. I needed help unlocking and correcting the error so our payrol software would match the time records.

Sherissa K. was very friendly and helpful! I purchased just talking with her. She was very knowledgeable.

Tsheets should consider a fee for administrators instead of just changing for users even if they are not using the application.

Tracking time to bill each job. Love the app, can use it onsite.

We had a conference call with Rachel today and she was amazingly great with her training with employee that are new to using a computer. They were able to understand navigate and succeed with what they were taught today. Rachel made it very easy for them and was patient with their questions. She is very knowledgeable with TSheets and I would highly recommend anyone to use her services.

Not a thing! Rachel Munk was awesome! I have no complaints about the call whatsoever.

TSheets integration with QuickBooks works out for our company very well. My staff is able to manage our employees very easily as we have multiple jobs throughout the country.

TSheets has been a great help with our business! Easy use and great staff that is always there to help!

No much to dislike at this time, I have been a member since 2015

Time tracking is much easier and the benefits of not having to track the old way with reports and or punch cards.

knowledgable about the subject we were discussing with helpful hints on how to best manage the process of accruals.

There isn't anything I dislike at the moment

time tracking for vacation accruals

She was excellent. She know what she was talking about, was patient with me, cheerful, and competent.

I would not change anything. janine did an excellent job

Connecting my Tsheets account with my Quickbooks

I would say that T-Sheets by far is the best when it comes to tracking time. I especially like the feature of tracking our techs when they are in the field and our techs with management's encouragement like it for the mere fact of accountability and transparency with our customers that it offers.

My one feature request is the ability to approve a single customer's time because we bill the customer and not by date. This is because we have a limited number of techs making calls, in the field or on the phone, which is all billable work we like to complete and approve at the completion of the service. Ebillity is a competitor that we have used in the past which allowed us to do this. I have been assured that this is a feature which is under consideration. I hope it is available soon.

Billing accurate time.