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QuickBooks Time Accounting Software logo
QuickBooks Time
4.5
(Formerly TSheets)
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QuickBooks Time Reviews: 4.5/5 — Highly Rated

QuickBooks Time Overview
What is QuickBooks Time?

QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
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Ask Questions about QuickBooks Time
What QuickBooks Time is best for?
How does QuickBooks Time compare to QuickBooks Online?
What are the pros and cons of QuickBooks Time?
QuickBooks Time Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Time Features
Accounting software integrations
Accounts Payable
Accounts Receivable
Add-ons (extra features beyond base plan)
AI Assist / automated guidance
AI-based tools / automation beyond categorization
AI or automation tools (chatbot / assistant)
Analytics / key performance indicators (KPIs)
Annual tax filing support (personal &/or business)
API Access
API or white-label partner capabilities
API / third-party integrations
QuickBooks Time Media
QuickBooks Time video thumbnail
QuickBooks Time - QuickBooks Time Homepage
QuickBooks Time Screenshots
QuickBooks Time Homepage
QuickBooks Time Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 10, 2026
QuickBooks Time Accounting Software logo
1,426 QuickBooks Time Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Jun 05, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Tech Support - BD1"
What do you like best about QuickBooks Time?

The fact that we can export timesheets. Price is good too!

What do you dislike about QuickBooks Time?

The fact that admins that don't submit timesheets get reminders to submit their time.

What problems is QuickBooks Time solving and how is that benefiting you?

Lack of a timesheet system at the client so we use TSheets! Easy to use!

Small Business (50 or fewer emp.)
Jun 05, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Exceptional Customer Service"
What do you like best about QuickBooks Time?

1) Accurate tracking system 2) Knowledgeable and helpful technical support 3) Exceptional Customer Service 4) Quick to answer the call - Not 10 steps through automated system before you speak to a human 5) User friendly System

What do you dislike about QuickBooks Time?

So far, there is nothing I dislike about this company and their system.

What problems is QuickBooks Time solving and how is that benefiting you?

Very easy to track employees on jobs.

Small Business (50 or fewer emp.)
Jun 05, 2017
 Source
Overall Rating:
5.0
JD
James D.
President
Share
"Fantastic customer service, easy integration with QuickBooks!"
What do you like best about QuickBooks Time?

I was having a bit of difficulty linking an employee to the application and called customer service. I had a fantastic interaction with Denise from Tsheets. She answered all of my questions effortlessly and walked me through the process with ease and grace. Thank you!

What do you dislike about QuickBooks Time?

So-far-so-good. We are happy to not have to workout peoples hours manually anymore.

What problems is QuickBooks Time solving and how is that benefiting you?

Saving time. We won't have to manually calculate hours before payroll or hunt people down to enter their hours. Also, we get to unplug our very loud time card machine.

Small Business (50 or fewer emp.)
Jun 03, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Customer Service"
What do you like best about QuickBooks Time?

Answered by a person, very short hold time, excellent results!

What do you dislike about QuickBooks Time?

Would like addresses on customers to link to google maps and provide driving instructions.

What problems is QuickBooks Time solving and how is that benefiting you?

Time tracking for Prevaling Wage jobs where multiple pay rates apply. Tracking time on the go instead of the end of the day.

Small Business (50 or fewer emp.)
Jun 02, 2017
 Source
Overall Rating:
5.0
IJ
Ian J.
Managing Director
Share
"Great system"
What do you like best about QuickBooks Time?

Ease of use and accessibility Great compatibility with QuickBooks Online. Clear and self explanatory.

What do you dislike about QuickBooks Time?

Nothing really! It does everything I currently need it to do.

What problems is QuickBooks Time solving and how is that benefiting you?

Time tracking is so easy with TSheets

Small Business (50 or fewer emp.)
Jun 02, 2017
 Source
Overall Rating:
5.0
LJ
Larry J.
Partner
Share
"Excellent Support"
What do you like best about QuickBooks Time?

Brian Son provided absolutely excellent support. He was professional, knowledgable, and patient. Looks like we may have found a winner as a replacement for our 12-year-old home-grown timesheet system.

What do you dislike about QuickBooks Time?

Nothing so far. We're just beginning a 14-day trial.

What problems is QuickBooks Time solving and how is that benefiting you?

Our old time reporting system was running on proprietary legacy hardware/software and would be cost-prohibitive to upgrade or rewrite.

Small Business (50 or fewer emp.)
Jun 02, 2017
 Source
Overall Rating:
5.0
SR
Stephen R.
Owner
Share
"Great customer service"
What do you like best about QuickBooks Time?

Denise was exceptionally helpful and friendly. In addition, she knew her stuff!

What do you dislike about QuickBooks Time?

Denise doesnt work for me! Other than not being able to hire her and take her home, there is nothing to not like about T sheets!

What problems is QuickBooks Time solving and how is that benefiting you?

I hate time card companies, but T sheets makes me love them again!

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The report function"
What do you like best about QuickBooks Time?

The report function is easy to use and it's very helpful for me writing invoices for clients

What do you dislike about QuickBooks Time?

Currently I do not use the invoicing feature that may be additional but that's the only thing I would need to interface with the product

What problems is QuickBooks Time solving and how is that benefiting you?

Easy for me to keep track of my time for billing

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
5.0
SF
Stacy F.
Director Of Speech Language Services
Share
"Alicia Review"
What do you like best about QuickBooks Time?

Alicia was very friendly and professional. She listened to my concern and helped find a solution quickly.

What do you dislike about QuickBooks Time?

Nothing - Alicia was amazing!. There was nothing I did not like.

What problems is QuickBooks Time solving and how is that benefiting you?

We love the integration pieces.

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
5.0
AF
Aimee F.
Accounting Manager
Share
"Excellent Timesheet App with Top Notch Customer Service"
What do you like best about QuickBooks Time?

The easy integration into QuickBooks, easy to add employees, and amazing customer service. Today I called in and Janine was able to help me change our sync manager to another user. She was super friendly and patient!

What do you dislike about QuickBooks Time?

I do not have any parts of tsheets that I dislike.

What problems is QuickBooks Time solving and how is that benefiting you?

Hours of time saved for payroll.

Mid Market (51-1000 emp.)
May 31, 2017
 Source
Overall Rating:
5.0
AN
Alexandra N.
Executive Assistant
Share
"Great customer service, Alicia "
What do you like best about QuickBooks Time?

Alicia took to the time to work on everything I needed done on my account

What do you dislike about QuickBooks Time?

Having a minimum of 40 characters to express that I did not dislike anything about my interaction with the rep

What problems is QuickBooks Time solving and how is that benefiting you?

Time tracking for employees in Phoenix, and other cities/states

Small Business (50 or fewer emp.)
May 31, 2017
 Source
Overall Rating:
5.0
YE
Yesenia E.
Resource Development Coordinator
Share
"Great Customer Service "
What do you like best about QuickBooks Time?

I'm brand new to TSheets, so I've had to call their customer service many times. My experience with them has always been great. Today I spoke with Sarah. She was very patient with me and walked me through the implementation and integration with Quickbooks. She answered all of my questions and now I feel more confident in my ability to help our staff with this new tracking system.

What do you dislike about QuickBooks Time?

Set up is lengthy, but you only get as much out of a tracking system as the information you put in.

What problems is QuickBooks Time solving and how is that benefiting you?

Time and PTO tracking.

Small Business (50 or fewer emp.)
May 31, 2017
 Source
Overall Rating:
5.0
AM
Angie M.
Office Manager
Share
"Alicia"
What do you like best about QuickBooks Time?

I love that Alicia walked me through all of my questions, and my favorite part is that it works with Quickbooks!

What do you dislike about QuickBooks Time?

Nothing Yet, I just began using the program today

What problems is QuickBooks Time solving and how is that benefiting you?

Setting up TSheets to talk to Quickbooks

Small Business (50 or fewer emp.)
May 31, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great customer service"
What do you like best about QuickBooks Time?

Excellent customer service. John answered all of my questions. When he did not know if something could be done,, he went into my account and tried to make it happen.

What do you dislike about QuickBooks Time?

There was no problems what so ever with my assistance. He was also patient with me.

What problems is QuickBooks Time solving and how is that benefiting you?

Solving mt schedule problems for my growing business. John helped me see how tsheets scheduling would save me a lot of time.

Small Business (50 or fewer emp.)
May 31, 2017
 Source
Overall Rating:
5.0
JB
James B.
Co Owner
Share
"TSheets is Awesome"
What do you like best about QuickBooks Time?

It allows my team to see their schedule, and track their hours effectively. Try it and find out! Their support team has been great too! Alisha Krapf I want to thank you again for being patient with me and offering such great help!

What do you dislike about QuickBooks Time?

I have not found any dislikes so far. I would like to see a slight decrease in cost as we move forward and grow.

What problems is QuickBooks Time solving and how is that benefiting you?

I have been able to solve scheduling concerns with my employees. I am also able to keep track of their progress as the day moves forward.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Alicia was great!"
What do you like best about QuickBooks Time?

Very patient and quick with the request I had.

What do you dislike about QuickBooks Time?

Nothing in particular. I am generally happy with the ease of use.

What problems is QuickBooks Time solving and how is that benefiting you?

Client billing. Client billing is more efficient

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
JC
John C.
Senior Cost Accountant
Share
"Fast Service!!"
What do you like best about QuickBooks Time?

Easy to use and great staff support. Everyone has been very help and understanding what we need. We are going to start using this week as I've been just checking the software out by myself.

What do you dislike about QuickBooks Time?

Don't have any at this time since we are in our trial. So far the on thing was expense reporting, but they have an add on feature that we have to look into.

What problems is QuickBooks Time solving and how is that benefiting you?

On trial and will be using time tracking. Tiffany was able to answer my within 15 seconds and told me where to go to set up Advanced Tracking and said to contact her with any other questions.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It was great! My rep was super friendly and helpful."
What do you like best about QuickBooks Time?

I like the simplicity of tsheets.com and think that the customer service was very helpful!

What do you dislike about QuickBooks Time?

There are no dislikes so far and feel like it will be a great addition.

What problems is QuickBooks Time solving and how is that benefiting you?

I think Tsheets will be a great addition to the team to keep us all accountable & on track to success.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
DM
Dj M.
Managing Partner
Share
"Enjoyable tech support"
What do you like best about QuickBooks Time?

The personable nature of the tech support. Anytime I run into an issue, I just click "Live Chat" and it's resolved in minutes by people who I know are actual people with real lives. Tiffany B. is a 5-star employee

What do you dislike about QuickBooks Time?

Price is a little high but I needed a seamless QB integration

What problems is QuickBooks Time solving and how is that benefiting you?

A little pricey but oh well

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
GC
Gregory C.
Director Of Marketing
Share
"Denise is amazing!"
What do you like best about QuickBooks Time?

My new best friend, Denise, took me by the hand and helped me navigate the uncharted waters of T-sheets. She had easy answers to all my questions and was able to immediately resolve my issues. Thanks Denise!

What do you dislike about QuickBooks Time?

Nothing, except the hold music ("Time in a bottle" by Jim Croce makes me feel sad)

What problems is QuickBooks Time solving and how is that benefiting you?

Time wasting on payroll

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
WB
Warren B.
Owner/Electrical Contractor
Share
"janine is great"
What do you like best about QuickBooks Time?

very knowledgeable, friendly, willing to help

What do you dislike about QuickBooks Time?

There was not anything about my experience that I disliked

What problems is QuickBooks Time solving and how is that benefiting you?

Ability to sync time sheets to quickbooks

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
LP
Linda P.
Founder
Share
"Great App and Excellent Customer Service"
What do you like best about QuickBooks Time?

The function of the Application is just what you need and then some.

What do you dislike about QuickBooks Time?

there is nothing that I disliked about this service/app. The reporting could be more robust, but you can export to excel and do what ever you want so....

What problems is QuickBooks Time solving and how is that benefiting you?

NO MORE PAPER TIME CARDS!!!! NO MORE MANUAL ENTRY OF TIME!

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
VT
Verneika T.
Founder
Share
"Tiffany B was very helpful "
What do you like best about QuickBooks Time?

Tiffany B was very knowledgeable and helpful. She answered all my questions, along with my special request.

What do you dislike about QuickBooks Time?

That you do not list Janitorial or Cleaning Services. Also , the admin or owner fall under employee (based on rate) .

What problems is QuickBooks Time solving and how is that benefiting you?

Making sure all employees have the schedule. Having a record of the work hours.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
MS
Meredith S.
Advanced Certified Quck Books Pro Advisor & Certified Quick Books Enterprise Pro Advisor
Share
"Janine awesome help"
What do you like best about QuickBooks Time?

She was pleasant & knew what she was doing. She helped me quickly.

What do you dislike about QuickBooks Time?

Nothing I dislike, support is great you just need to know what you are doing when implementing it.

What problems is QuickBooks Time solving and how is that benefiting you?

Job costing. Most of the time we are able to get clients great costs for the reporting.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
CM
Chelsea M.
Office Manager
Share
"Needed help with my QB Web Connector after an update."
What do you like best about QuickBooks Time?

The friendliness of the agents. They are always very helpful.

What do you dislike about QuickBooks Time?

I can't think of anything. TSheets meets our needs.

What problems is QuickBooks Time solving and how is that benefiting you?

We use Tsheets for time tracking with the guys are on the go.

Small Business (50 or fewer emp.)
May 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"First time use of the chat support available through tsheets app"
What do you like best about QuickBooks Time?

I had a great support person (Elaina or EM1) that walked me through troubleshooting a tsheets app problem on one of our employees phones. She was very helpful and patient, especially since I don't actively use an Android smartphone. After several troubleshooting efforts we finally got things working again for the employee. Great to work with Elaina.

What do you dislike about QuickBooks Time?

So far only minor issues that have resolved with training.

What problems is QuickBooks Time solving and how is that benefiting you?

We switched our payroll to an every two week process from a monthly. TSheets has been instrumental in allowing us to automate much of the managing of our process. It's been a good transition.

Small Business (50 or fewer emp.)
May 25, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Customer Service provided by Jeanine"
What do you like best about QuickBooks Time?

Great customer service. Easy to get help.

What do you dislike about QuickBooks Time?

I do not dislike anything at this point.

What problems is QuickBooks Time solving and how is that benefiting you?

Integration with quickbooks

Small Business (50 or fewer emp.)
May 25, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Elaina was amazing help"
What do you like best about QuickBooks Time?

The service representative provided amazing help.

What do you dislike about QuickBooks Time?

the difficulty with scheduling on mac; however, Elaina helped a lot! I wish Tsheets would move in a more mac-friendly direction.

What problems is QuickBooks Time solving and how is that benefiting you?

Tsheets has not provided any problems for me. Its time management features are truly helpful.

Small Business (50 or fewer emp.)
May 24, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"TSheets Extravaganza"
What do you like best about QuickBooks Time?

I like how quick and easy it is to maintain my time and my work in one simple app or on the website.

What do you dislike about QuickBooks Time?

There is not much that I don't like. I prefer this to any other place to time manage my work.

What problems is QuickBooks Time solving and how is that benefiting you?

I am realizing how quickly I can get things done and how to manage my time better on the app.

Small Business (50 or fewer emp.)
May 24, 2017
 Source
Overall Rating:
5.0
LT
Laura T.
Office Manager
Share
"TSheets is a great app/timekeeping program and the customer service is Awesome!!"
What do you like best about QuickBooks Time?

Quick, friendly, funny, helpful, accurate and useful technical support with issues and problems. TSheets employees feel like friends!!

What do you dislike about QuickBooks Time?

Nothing at all! Tsheets meets all of our expectations.

What problems is QuickBooks Time solving and how is that benefiting you?

Accuracy, efficiency, knowledge.