RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
its easy to use and does everything plus so much more then what our old telephone lines did
the website back end is a little tricky to figure out but thats because it can do so much
i have not use this sadly
Call management on one app, streamline is great
The call quality of the support line. It is tough to hear the agents.
Central call system, text and voicemail messages on app.
One of the most easiest user interfaces and makes everything quick to access with clear audio quality.
Sometimes, on a slower office computer, it can run a tad behind but nothing major.
We can easily connect with our customers and get them set up with our technicians. It has increased business and overall positivity on all aspects of work.
Remarkable Features and easy to use. Video calls.
I don't particularly appreciate chatting with the Robo chat. I'd rather chat with a live person.
Our business got RingCentral to integrate with another software.
Most times, it is plug-and-play. When it wasn't, I was able to get competent help quickly.
Not easy to self-service, but there is always help.
Using it as an intercom is great vs. walking all over.
We have been using Ring Central for our business for a very long time - of course there have been a few minor hicups but there has always been someone to help us and issues are fixed very quickly.
There is not much to dislike - one minor thing is that recorded calls get deleted and don't save forever
It is easy to use
We are a mid-sized company and I like how easy it is to set up new users and manage all aspects of the phone system.
At this time, this system satisfies all of our needs to nothing to dislike.
Managing multiple users from coast to coast and overseas is very easy. Having clear and reliable communication is a must in our industry.
I love how easily accessible it is to use anywhere and with any device.
It would be nice if it gave you the option to record a meeting.
We use it to join meeting with other health facilities.
I like that ringcentral makes it possible to meet with a team virtually especially in these times.
It doesn't seem to be as well developed as its competitor, zoom.
makes it possible to meet with a team virtually especially in these times.
You can easily connect and collaborate with coworkers. I also love how easy it is to get someone connected who has never used the platform before.
Remembering the meeting room number for each person can be a challenge. We just include it in our meeting invites.
I can easily connect with students and share screens to show them line-by-line documents and explain things in real-time face to face.
how easy for outside users to join, they dont have to be members
someitmes a bit laggy. and it will be a bit choppy
not having people come into an office during a pandemic yet we can all meet together
It is easy to use. You can be on the phone AND fax at the same time! You also do not have to worry because it is SAFE!
There is nothing I dislike with the RingCentral fax, and that's a fact!
It is a quicker solution to printing and then emailing. The reason it is quicker is that you can utilize what is on your computer as in your storage or documents. All your contacts are right there as well, no need to dial on an outdated pad.
The entire phone system customizations. Soft phone. IVR. Video conf.
Price is much more than any other should ever pay
it bogs my system down but I am at least able to try to keep meetings all in one spot.
It is a great way to connect easily with my co-workers.
At this point in time, there is nothing I dislike about the program.
Being able to connect with co-workers no matter where we are makes is so much easier to communicate about various things.
The best feature is that we can add a virtual number to RingCentral Phone and use that for Video Calling. I also like the chat option, syncing to google calendar and call recording :) It also allows forming teams and enables the creation of separate contact lists for personal and professional use.
Whenever I open the meeting link from Google Calendar, it always asks me to choose between opening it on the browser or the app. It does not remember my choice.
I am in India, and my clients are in the US, and this helps me connect to them on their cell phones as well through the calling feature. I can even bridge Ringcentral with my sales platform Hubspot and SalesForce, which is a huge advantage.
I am able to use this app not only for the office phone but also I am able to transfer the line so that I am able to recieve my office calls on my cell phone. I am also able to fax and text from the app.
The settings sometimes mess up but I am able to go back and reset them.
The benefit of this RingCentral is that there are so many different features that comes with it.
I like the ease of use with this software, the calls are clear and I never have issues with the connectivity.
I really can't think of anything that I dislike about this.
During Covid we utilized RingCentral Meetings to stay in touch with colleagues and when things got better we used it as a means to work from home and see patients that would come to the office.
Very easy, helpful, clear connection, and able to understand everything and a great way to be able to still do what you need to do. As for me, I'm doing physical therapy and not having to leave my home. It is very appreciated that they started doing physical therapy from this app. Thank you for being so great.
You can't use it while browsing another application, you will be muted.
ink of this case: you are in a conf call and you need to search for some information on email app and you need to switch from ring central to outlook. If so, you will be muted. Also, on a phone with quite a lot of memory, ring central is the only app that crashes if you are attempting multitasking and opening another app while ring central is open.
I enjoy their app. Very organized, great UI, and not difficult to navigate.
I do wish the menu items could be rearranged or hidden.
Used for meetings and calls.
Same interface as Zoom so if you're familiar with that, it's very easy.
Not super confident in the security behind this given it's Zoom out of China
Meeting together as a team regularly, connecting remote staff with office staff