RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love that we can set a link for each of my coworkers to have a meeting room that we use for our daily meetings for our company.
So far I have not found anything that I dislike abut ringcentral meetings.
We now use ringcentral meeting for our daily company morning meetings. It is so much easier to have a video meeting than to try and fut everyone in one area.
Very easy to use. Member can join the meeting via their computer or by calling the phone number provided. It is easy to use and to figure out. Not complicated. Easy to mute and just be a listener.
I do not have any negative comments at this time.
It is beneficial to get the team together on one phone call so we can all be on the same page. Easy to share information with a group vice calling each person individually. Increases collaboration.
RingCentral is more reliable, and has better customer support, than the competitors I've tried.
The service isn't always perfect (occasionally, as with any VoIP, it can be crackly and hard to hear).
It enables my team to work remotely while having our business numbers on our own cells.
RingCentral almost never causes technical issues, is very reliable and has a great call quality. I schedule virtual meetings and calls on behalf of 4 colleagues and it is easy, fast and reliable.
Figuring out how to record a meeting if you are not the host is a bit of a pain.
Problem solved: connecting people virtually Benefits: easily connect with anyone, no matter where they are, even linking it to a conference room
I love that I can fax from my computer or even my phone. It makes the faxing process so easy. I have to send a lot of faxes to insurance companies and doctor's offices so it makes it as easy as sending an email. And then you get an email stating if the fax was successful or not which is great because you can go back to your emails later to show that you sent something and when you sent it.
It says not to close the App or website until the fax is successfully sent, which can be time consuming sometimes because it will sometimes take up to 10 minutes for the fax to send. And I believe it would be better if they kept your faxes saved in your log for a longer period of time.
I have to send authorization requests to insurance companies and reports to doctors offices, so it's so nice that I can get them completed so easily without having to use an actual fax machine. If I remembered that I needed to send something that I forgot about, I can do it quickly which makes me much more efficient in getting my tasks done.
Connects easily even for last minute meetings
They have to download another app which can take extra time for new users
We have meetings from our phone
Very user friendly! Can go back and edit your message
Sometimes takes too long to initiate and join a video call.
Communicating with managers and coworkers around the world
The most helpful thing about ringcentral is that there is voice to text voicemails and auto dialing
I dislike the fact that their are multiple apps for the same tool and if you download the wrong one is screws everything up
Ringcentral makes it easy to call customers
I'm using RingCentral Fax feature for 2 years now and it's great. It allows you to track sent/received faxes and organize your contacts easily. It can also integrate with a lot of services and help you save time.
Haven't had any issue with it. although I've noticed a minor delay sometimes, which doesn't affect my job, to be honest.
It can integrate with your email address and you can send and receive faxes directly on your email.
It gives me the option to have a “work” phone without having to have a second phone. Also, my coworkers all have an extension so I don’t have to remember cell numbers.
The fax option is not that user friendly in my opinion. You can’t customized fax cover sheets if needed.
Being able to set boundaries with clients appropriately. I am able to set my extension to not disturb me from certain times without being able to get messages if there is an emergency.
You can do multiple tasks with this application.
Sometimes it moves slow. But nothing major.
Returning phone calls quickly.
Quick meeting app run with less bandwidth in super speed and quality sharing
Have to wait to connect the call until the host joins the meeting
meetings
call logs, remote calling, remote office, online fax service, voicemail options, music, custom messages
almost too many options and can get really complicated with some of the more complex services they offer
remote office operation, away messages, call logs, online fax
I like that you can have a meeting through ring without having to use your phone number. I also like that you can use it to dial out from a personal line if you work at home without having your number given out.
There is not a lot I dislike this is a very user friendly simple platform that anyone could use. One issue is sometimes the connection is not as clear as I would like.
Meetings with external clients.
With RingCentral it allows me to go to meetings with co-workers that are in different states without having to leave my state.
I really don't have any dislikes for RingCentral.
We have meetings about how many claims we are processing and in the meeting we can all look at statistic charts without having to be in a physical meeting room.
Simple way to connect with large and small groups
I dont like the auto-fuctionality of adding events to your calendar. There should be a way to not automatically do this.
Connecting with our team for daily, weekly, and monthly conversations
Easy to use interface for sharing web screen to demo. Meeting chat is a great feature as well
Nothing at this time, it fits all requirements
Time saving when meeting with customers reviewing our product and getting immediate feedback
Meetings are made easier with this cool app
It was hard to figure out where the video icon was
Meetings in time
They are able to solve problems quickly and without a lot of fuss
Sometimes the hold time takes more than a five minutes if you call o a weekend
Mobile office anywhere. I can call out from my office number right from my cell phone.
I like the fact that you can fax things fairly quickly - it's easy to use in email format (example: [email protected]) You simply type the fax number, and follow it with the @rcfax.com. Attachments send really quick, and it's not difficult to get the hang of. Our company has used this for multiple years, and plan on continuing to use it. You are able to integrate the fax with phone features, and install company phones linked to the same service. That is a really unique perk - RingCentral has a very competitive group pricing plan that varies based on how many users will be involved in the service.
Nothing honestly. The service is good !!! Only thing I would change is the ability to view your faxes in a separate app. Once the fax is sent it is out of your hands. You can't go back and see which attachments you sent, unfortunately. If the company were able to launch their own app where you can review the faxes after sending them I would be much more inclined to invite others to use it. Regardless, it is a good service and my company still utilizes it as opposed to the competition.
I've been using it to streamline the way I communicate with customers. I've realized that it's important to fax all of your customers - same with email, and phone communication. I've liked the service.