Salesforce Platform Reviews & Product Details

It is very useful and easy to use. We can easily create custom objects and also use the existing objects to work on so many features provided by the Salesforce

I have not seen anything till now which is causing issue It is the best platform to work and use in application

I am using this for administration task to manage accounts and also for development purpose,I am also using this for developing custom objects and solving complex problems

Give atmost best solution ever what you want.

Sometimes Salesforce platform website glitch going on.

Mostly Salesforce Scenario based questions helps us to solve.

I like that I am able to utilize salesforce to communicate, create a timeline of events that coordinate with account being worked on. Love the fact that I can store records, attachments, inside of the system.

Salesforce does its job properly. Wish that is would communicate with outside systems.

Communcation with clients that are in need of troubleshooting.

As a developer we have the full ability to set the security, design the UI using LWC and build the backend system using Apex and integration with the external system.

There's nothing such as dislike, because it provides the ability to do the data analytics using tableau, solutions are easily available yes some time licences issue pop up but that's fine.

So we are building a application for insurance client and with the help of Sales and Services cloud , client are able to sell the product as well as they are able to provide the service if there are any case raised.

The ability to connect and collaborate with multiple providers. It makes it easy to connect and build rapport with this platform. Minus the minor glitches, it works great.

The glitches often times cause a damper in how quick you are able to navigate through the system.

Staffing solutions is the main use of the SF platform!

The 360* view of accounts and customers while using real-time analytics to take better decisions and easy customisation to suit business needs. What it does is, it provides all your business unit needs with an omnichannel solution.

Pricing is a bit on the higher side of the scale, and the resources are also costly. In addition, sometimes, it takes a lot of time for implementation. Although the team is constantly working on bringing out updates, streamlining the business process would be helpful.

Salesforce uses all the data captured and stored in silos around the various applications or databases that are not being used. Salesforce gathers the data and helps the team make critical decisions using reports and dashboards.

Salesforce provide sales and service cloud for managing the customer data

Salesforce provide governer limit which sometimes user got

It helps managing the customer data in cloud which help companies to get customer data

I love how easy it is to pull out data in a report or dashboard form and also the endless possibilities to organize all your data

I think is a little hard to learn how to use it for beginners but once you get a hang of it, it definitely becomes your best friend

Keeping track of my teams work and progress

Easy to manage opportunities, and create funnel for sales activities.

Information overload, would be easier with a smaller subset of tools.

Keeping track of my oportunities and my funnel

salesforce allow us to view and place order of the products our customers want to subscribe. The platform is organized enough.

There's always an error while your trying to update something on customer's account. Hard to cancel the products inside salesforce

Salesforce help us to gather and store customeres reord. This help us lessen the time in navigating everytime we receive calls.

It is essentially straightforward to navigate with.

There are rare times i've experienced latency

Mainly merger of files from our old platform

Effective tool for managing prospects, leads, opportunities, customers, and more

Not much that I dislike about it. Have not encountered many problems from my use perspective.

We use Salesforce as a CRM database and we do require MFA.

Salesforce helps me to fully understand what are the information showing on our customer records. It also show if customer already have the record or not. It really helps me a lot.

none so far as it helps every agent to find or locate customer's account as well as the information showing on the cutsomer's file.

By navigating the systmer quickly as possible to lessen the hours that the agent took for the specific account of the cutsomer.

Salesforce is very useful to us, most especially with our work. Salesforce gives us more knowledge of the process of our job. We can help our Customers easily by using salesforce.

Sometimes it keeps loading, I cannot say that this is because of salesforce. But I think it's just about the internet connection in our office so salesforce is also affected with this.

This is a big help for us because we can verify our Customers easily get and pull up the account of the customer using Salesforce. Salesforce is such a big help for us most especially in regard on our work.

We can use this platform to locate the record of the customer.

Sometimes, encounter a latency while locating record of the customer

we can easily locate the record of the customer

I can multi-task on this tools and is effective to in a lot of task to be done

it crashes sometime snad it becomes slower the more tabs you open

It help solve multiple request of the customer under 1 file only

It helps us to check the customer's data. It helps us to assist customers issue.

when there is internal error, we cannot assist customers.

If customers cannot og in on there accounts alternatively we have means to check how to resolved there issue's.

What I like about Salesforce is that it is easy to access and easy to navigate. Good interface

What I dislike about Salesforce is sometimes it's latency.

It helps me to locate the records of customers and very easy to navigate.

Salesform platform can easily guide you on where to locate the information of the customer's concern of calling.

There's no other issue that will make me dislike the Salesforce Platform.

Can easily locate the customer's information and the concern on the previous calls.

Using this tool helps us to verify the account holder and process their request. Very easy to navigate the tools and easy to use specially when searching the customers request.

sometimes it takes time to search using the email address and the name provided by the customer. sometimes the tool hangs up when there are multiple process are opened.

Having Salesforce as a tool makes our work easier for verifying our customer and process their request, by providing their cases we can easily search their request using the search tab.