Salesforce Platform Reviews & Product Details

Scalability, functionality, user friendliness

Needs to be more funky, fashionable, trendy in features side

It allows to create most innovative solutions.

Salesforce is extremely extensible and customizable. At the same time, the standard features are game changers. I wouldn't use any other CRM. Other tools don't compare. Excited to see where Salesforce is going with AI.

Occasionally there are small features and bugs that are super annoying. Sometimes Salesforce focuses on the next big thing when we just want some basics improved.

Selling advertising in a way where we can track flight dates, targeting, media plan placements, and integrating with ad servers for media plan consumption. Thanks.

The platform is easy to use and also understand. It saves time as tasks can be automated

Integration with Salesforce can be be very complex

Salesforce makes it easy to access the data from anywhere and at anytime. And it makes it easier to see the customer information and history at the click of a button

Salesforce provides the architecture and tools to create solutions that work for organizations of nearly any size.

There are some oddities about large data volumes that need specialized planning and knowledge.

Fundraising, student recruitment, and even just standard sales.

Ease of use, easy to get new colleagues accustomed to using it and understanding it. It is a fantastic product and working with Traleblazers is just easy, not comparable to working directly with other companies where we need to speak to programmers, do not understand each other. We as NGO are thrilled to be able to work with such great technology. It enables us to take a fantastic care of our donors and fulfill GDPR easily.

To be able to use it fully with all great build in features and to spread it from fundraising to marketing and to all organization it becomes expensive for us, so unfortunately we are not able to use its potential fully.

All fundraising activities.

The ease of set up and use and how it keeps getting better

Cost of every additional feature adds up and restricts usage

CRM and inquiry management

Automation!!! This is key in the future of our industry

Pricing can be an issue, especially at the small business level.

Paperless data management and automations

The ease and access of being able to manage the data!

That I don't know more yet! The opportunities to learn are there just have to make additional time!

The ability to have an up to date system for our dealers to order machines.

Salesforce is scalable, flexible and can be customized and integrated seamlessly with so many service providers to meet any industry requirement. Sky is the limit with Salesforce!

The everchanging feature names make it overwhelming to keep pace with. Would rather version the features than renaming altogether.

Streamlining our Marketing, Sales, Service and operations. Integrating with our ERP, MDM and other legacy systems to provide us the single view of customer. Cannot wait to have our data ready to leverage AI capabilities of Salesforce!

The best feature of the Salesforce platform is the ability to build complex business processes with their point-and-click development tools. And I know my data is safe with the security of the platform.

Because it's easy to configure it's also easy to over engineer in build technical debt. Anyone CAN build on the Salesforce platform, but training is a vital.

Having one view of our customer and all related data has been a huge asset. Users are able to collaborate and problem solve within the platform for transparency.

Flexibility and scalability. It's the only system flexible enough to conform to any business.

Level of customizability requires internal resources with extreme discipline and understanding of both your business and the tool best practices to ensure the system is not over-designed. Setting up incorrectly creates very expensive problems to fix later down the line.

Provides a customer 360 and internal Techstack hub that puts all internal stakeholders in the same platform.

The flexibility of the program to do what you need where you need it

Some options that should be standard cost more

It helps us quote and save to our customers

Build apps quickly without worrying about infrastructure.

Advanced UI requires extra customization.

Specific needs that are not out of the box. Eliminate spreadsheets.

The ease of use and the customization for all situations

Merging users would be great. Most of all is perfect

Salesforce has solved most productive issues we have faced

The Salesforce CRM platform is by far the most scalable and innovative platform to support a business to grow and be successful. This ech System is far superior and rich in features and extremely configurable.

I have been using Salesforce for 13 years and not a single thing disappoints me.

We have a need for a 360 view of our customers and Salesforce provides that. We have everything from Lead to Contact to Opportunity for Sales, Order to Cash with CPQ and Customer Support at the tail end of the journey and many spin-off solutions for downstream business needs.

Easy to lean, being connected with all of my co-workers, ability to save and share info

some of the additions are confusing, like trail blazer, earning points. It could be done better.

The ability to safely save information that is needed for the federal govnerment, access information in national accounts

How customizable it is, not all business are the same.

Definitley requires someone to be more on the tech savvy side.

Having any and all information in one place

The easy way to connect all data and work with it in the best way possible

The challenge to connect external platforms and players

Concentrate all data in one single place, analyze it and work in harmony with the others clouds to provide the best experience for our customers

Our sales reps are able to stay organized and on top of customer connections. It has the ability to grow with our company. The Geopointe module has been very helpful with routes that our sales reps use around the country.

Not much. The mobile version has some drawbacks to information and usability. But it is getting better.

Staying on top of customers open projects and communicating what is going on in the marketplace to the managers.

As a user I was able to learn and navigate Salesforce within a month. At the end of that month, I began to grab knowledge and become our companies admin. I am 8 years in and fight for Salesforce and how beneficial it is for anyone

All of the additional features I want cost money

Having one location for all data and allowing us to keep track of what our sales people do in it