Salesforce Platform Reviews & Product Details

Simple to use and understand. User friendly. Helps to keep the track of data and customers. Easy to integrate data as per customer needs. We can use it frequently to support our customers. Has good customer support. There are lot of features useful.

Data integration takes more time sometimes.

Salesforce helps us to manage and enhance sales, marketing and customer service also. We can create the dashboards and access monthly and quaterly results and accordingly work on the needful. We can intergrate data from various sources and make our project scalable.

It is easy cater all the customers and users request. The platform is really easy to understand and develop as per the requirements. Cloud Services merged within the platform are really helpfull to process the work within the time. Salesforce have also provided the learning platform such as Quick labs that is really helpfull to build and learn creating new dashboards. Customer s requirement can be easily interegated on the dashboards. Customers support can be easily provided with this platform.

I am working on this platform since long time I didn't dislike anything such. However, Salesforce is completely based on cloud hence we need to rely on internet.

Easy to handle large data Automation can be done for daily task

Easy to find onboard accounts and convert them in to different status.

It works a bit slow, however very much accurate and friendly.

It helps us to extrack the correct accounts from Salesforce to differnt software.

Very easy to look up accounts when I'm logged in

Very cluttered sometimes when trying to navigate to certain tasks

Putting accounts in one place

I like that it is able to manage and keep history from past conversations to ensure that information is used again when speaking to customers more than once. This means conversations can be more effetive and personalised.

Often it can be hard to know what to do to complete a process if you havent done it before. It can be very admin heavy.

It helps us manage deal cycles and opportunities when speaking to new and current customers.

In Salesforce we can easily develop complex platforms and solution using custom code by using Apex, LWC etc or we can use out of the box solutions like flows, vlocity etc which makes development very easy and fast. As salesforce is a CRM tool so here we can also do reporting and we can easily traverse between different objects easily. Salesforce customer support is also really good as we can easily raise case for any issue and the way there support team handles these cases is awesome. We can also integrtae salesforce easily with our tools by using connected apps.

Vlocity which is built by salesforce which we can use for development flows easily has lot of bugs and limitations which should be improved.

Salesforce is providing a cloud based CRM solution and some of the benifts of using salesforce are - 1 - As it is a cloud based solution so it really helps us to save hardware costs. As any budget laptop and an average internet connection can run salesforce easily. 2 - On Salesforce we can easily build using no code tools like flows and vlocity which really helps in decreasing development time and cost. 3- Salesforce also gives us option to write custom code using Apex, LWC etc using which we can build any project easily. 4- Reporting is really easy in Salesforce.

App builts on Salesforce Platfor lm are amazing and can be extended to various platforms. LWC components are a revolution! Its so easy to creat fast and reliable one page applications which are intutive and customer friendly.

The features can be overwhelming for beginners. Out of the box solutions are not very user friendly and needs some.level of customization.it is difficult to keep up with the releases salesforce have each year and its a meticulous learning process.

It provides a platform for customer service teams to manage cases, tickets, and support requests efficiently, leading to better customer satisfaction.Businesses can build custom applications on the Salesforce Platform, addressing specific needs or automating complex processes without the need for extensive coding. Because all of this is happening in single platform, it increases the reps productivity and hence the business!

It has a very user-friendly user interface. We can see data using its reports and dashboard through which it is very to analyze the data. We can automation to decrease the man power and to increase the productivity in business using its automation tools like flows, process builder and work flows. overall experience with it is amazing

The development cost is high because for development and setup there is need of technical person which requires huge cost.

It has a very user-friendly user interface. We can see data using its reports and dashboard through which it is very to analyze the data. We can automation to decrease the man power and to increase the productivity in business using its automation tools like flows, process builder and work flows. overall experience with it is amazing

They have process builders and workflows for our proper implementation of things . It is eay to code in salesforce . It offers a very user-friendly user interface through which it is very easy to use.

Language of code sometimes may difficult and hard to understand and Sometimes for customization requires long codes

They have process builders and workflows for our proper implementation of things . It is eay to code in salesforce . It offers a very user-friendly user interface through which it is very easy to use.Language of code sometimes may difficult and hard to understand and Sometimes for customization requires long codes

All the features. There is so much which can be achieved using this platform. Very effective.

Requires a lot of expertise to utilize all its features.

Maintaining a single repository for all the Customers & Partners. Identifying all the opportunities and updating the stages whenever required.