Salesforce Platform Reviews & Product Details

The learning curve is very good for freshers and it can be implemented and integrated in various conditions easily. Due to its various features, you can impact the grassroots level problems easily. As there is a large number of users creating a very helpful community of trailblazers with very good customer support.

Pricing is the most problematic thing as for business use for startups and small firms the solution is a bit costly.

We are a consulting firm giving solutions to others in which a CRM with a good integration functionality helps a lot and time consumption to create a solution using salesforce is very low which agains help in customer satisfaction.

Easy to learn and easy availability of learning resources, easy implementation as you don't need to learn coding to use salesforce. Is connected at grass root level.

Certification fee is high which can be managed a bit.

Mainly it helps me to complete the innovation of e platform and management of the same from the granular level

Its ablity to connect self made AI models to Data cloud. In its every release it comes up with something new which makes dev life easy. I also like its reporting feature to make dynamic dashboards

As of now I cant think any dislike but sometimes its governor limits become hurldle during development

It helped me to get insights about customer intent on cases data using custom AI models in salesforce

I love the customization options for reporting and for managing my leads.

I wish I had more time to train myself on how to better use Salesforce, but I'm working on that project right now.

Salesforce is allowing me to organize my leads and contacts and keeps my tasks updated to that I can work multiple campaigns at once in the most efficient way possible.

Ease of setting up tasks and objects and creating assignments.

Can be cumbersome as some developers put everything under one object and you'll need to scroll down quite far to see everything.

Rather than having multiple task-oriented platforms, everything will be in one place.

Its a versatile platform. The range of clouds and ready to use functionality serves best starting point for the adoption of the system by end users and organization. Also, it provide greater flexibility for customization if some tweaks are needed. Its ease of implementation allows quick go live of projects Customer support is also top notch. PromAlert and signature support are very good. It can integrate easily with your existing systems

Licensing can be made ease to understand to end users as they are not aware about the technical things like API limits which is coupled with this.

Its getting used for LOS system for client. Supporting large base of dealer networks and locations.

Field technicians can access FSL via mobile, allowing them to receive work orders, access customer information and update jobs while in the field.FSL enables organizations to manage their inventory and products more effectively. Technicians can track product availability and order replacements when necessary.

While FSL provides mobile applications for technicians , some users report the issue of usability and functionality of these applications. In remote locations, problems may occur in the connection between the mobile phone and the application.

We have created an application for the client using the FSL which is based on the Ambulance booking.In this application a user can pre book the ambulance according to their need.When the user booked an ambulance the a work order is created and when the driver takes the request and accept it then a Service Appointment is created for them.

Salesforce allows us to easily manage users. We can create, modify and deactivate users according to our business needs. We also provide the profiles to the users according to our need. We can also adjust our sales process according to our needs.

In sales cloud when we share the account manually to any user using sharing button then the related deals of that account are not shared with that user automatically.We have to share it manually.

In our organization we are using Salesforce for calculating the incentives of the sales team. We are calculating the incentives according to the number of deals closed by the particular sales member.So it makes our work easy to calculate the incentives effectively. We also use reports and dashboards to see the difference between our past and present sales

Salesforce Service Cloud is very vast and diverse platform. It helps in growing your bussiness with minimal development.

To be honest, there is nothing much to dislike about salesforce. It would have been good if its cost would have been less so a small bussiness platforms could also use it.

Slaesforce is showing that path to small scale bussiness to access all salesforce tools and grow there bussiness to a larger scale. Salesforce diversity helps in multiple sectors such as e-commerce,health,ERP etc.

You can customize and be specific depends on how you want it to be

Need to allot time and effort to understand and prevent any errors that may arise in the future.

Make your tool easier and accessible by specifying the problems and solving by having it customized