Salesforce Platform Reviews & Product Details

It provides secured Cloud based tool, scalability features, integration tools etc which help us to provide robust services to the customer. We are getting positive feedback from our customer.

For advanced customizations, it require coding skills or the assistance of developers. Sometimes at required time.

It helps in integrating customer multiple application securely in one place. It helps in collecting data from multiple source in one place. From there we are using our internal tool to analyze the data for predictions.

Salesforce is extremely extensible and customizable. At the same time, the standard features are game changers. I wouldn't use any other CRM. Other tools don't compare. Excited to see where Salesforce is going with AI.

Occasionally there are small features and bugs that are super annoying. Sometimes Salesforce focuses on the next big thing when we just want some basics improved.

Selling advertising in a way where we can track flight dates, targeting, media plan placements, and integrating with ad servers for media plan consumption. Thanks.

The structure of the things, organization

Very Crowded and food was not tasted good

Help management all day of sales person and give more view about customer experience

It's very robust and stable. With new features released very consistently, there is a lot of scope to evolve and work with the customer better.

Some features have been in ideas for a while now that should have been implemented

Get a unified experience across the organization

Our sales reps are able to stay organized and on top of customer connections. It has the ability to grow with our company. The Geopointe module has been very helpful with routes that our sales reps use around the country.

Not much. The mobile version has some drawbacks to information and usability. But it is getting better.

Staying on top of customers open projects and communicating what is going on in the marketplace to the managers.

Flexibility and scalability. It's the only system flexible enough to conform to any business.

Level of customizability requires internal resources with extreme discipline and understanding of both your business and the tool best practices to ensure the system is not over-designed. Setting up incorrectly creates very expensive problems to fix later down the line.

Provides a customer 360 and internal Techstack hub that puts all internal stakeholders in the same platform.

1. The collaboration 2. The level of detail available 3. The amount of data I can add to an opportunity and find years later. Enabling a much deeper client relationship

The pricing, it gets complicated as our business grows.

Helping me and my team build deep client relationships

The best feature of the Salesforce platform is the ability to build complex business processes with their point-and-click development tools. And I know my data is safe with the security of the platform.

Because it's easy to configure it's also easy to over engineer in build technical debt. Anyone CAN build on the Salesforce platform, but training is a vital.

Having one view of our customer and all related data has been a huge asset. Users are able to collaborate and problem solve within the platform for transparency.

Alright, alright, alright. Build the best user experiences and automations with the amazing Salesforce Flow.

Some capabilities have added costs beyond the regular license fees.

It allows me to create rich guided processes for my users.

The ease of set up and use and how it keeps getting better

Cost of every additional feature adds up and restricts usage

CRM and inquiry management

I love how it's tailored to my business and my employees success.

There's so many configuration, I had to hire an implementation partner

CRM, workflow, telephony and collaboration

My team started using salesforce about four years ago to track our candidates and we have evolved it into a full scale applicant tracking system. We can run reports and get data in real time about how many candidates we have for a position, why they've denied us, why we may have denied them, etc. We have been able to fully customize our application and objects within Salesforce to exactly what we need based upon what data our leadership and hospital C Suites want to see. We have incorporated a liability questionnaire as well to help us understand the background of our candidates. This puts us above our competition because it is a seamless and quick application process to our candidates and we get told multiple times a year by candidates how awesome our application processes and all of this is due to our implementation of Salesforce.

I truly do not have any dislikes at this time, everything that I have needed Salesforce to be for my team, my internal architects have been able to implement it for us.

It has solved the problem of manually tracking candidates and requisitions. With 19 hospitals, it gets difficult to report all of their openings we are recruiting for and all of the candidates we have for each position. We are able to accurately depict our openings across all facilities and even drill further down to services lines at each specific hospital and even down to specific candied or certain roles. With our Salesforce implementation we have been able to show our teams value add and even justify the need for additional FTEs.

How easy it is to use. Very user friendly. Like the chatter features.

Sometimes you have to have many clicks to get to the area you want to go to.

We use it to document all of our conversations with dealers and customers. Also use chat not on our website.

If you can dream it, you can build it with Salesforce. The program is that diverse and functional.

You cannot know everything, it is a massive program that requires continual education to fully get the most value out of the ever expanding updates and improvements.

Salesforce helps us bring together product forecasting, customer accounts, and opportunities for selling to get a for picture of our sales pipeline and performance.

Salesforce provides the architecture and tools to create solutions that work for organizations of nearly any size.

There are some oddities about large data volumes that need specialized planning and knowledge.

Fundraising, student recruitment, and even just standard sales.

It gives us the ability to add casual users to a process

Need to expand future permissions to allow for more uses

Security of data within our ecosystem

Salesforce is scalable, flexible and can be customized and integrated seamlessly with so many service providers to meet any industry requirement. Sky is the limit with Salesforce!

The everchanging feature names make it overwhelming to keep pace with. Would rather version the features than renaming altogether.

Streamlining our Marketing, Sales, Service and operations. Integrating with our ERP, MDM and other legacy systems to provide us the single view of customer. Cannot wait to have our data ready to leverage AI capabilities of Salesforce!

My initial exposure to SFDC was during a pivotal role in product support. That experience deepened my appreciation for the SFDC platform's capabilities. SFDC meticulous tracking and recording client interactions, elevating the overall client experience.

The least liked area of SFDC is the limitation surrounding reporting, calendar functionality, and contact role and relationship updates. Some of these features can be quite cumbersome as well.

In my current role, I wear many hats and have many responsibilities. My primary focus is nurturing and fortifying relationships as well as enhancing partnerships. The SFDC platform helps me with my mission to deliver great experiences while streamlining processes that my colleagues can use immediately. SFDC elevates my productivity.

Easy to lean, being connected with all of my co-workers, ability to save and share info

some of the additions are confusing, like trail blazer, earning points. It could be done better.

The ability to safely save information that is needed for the federal govnerment, access information in national accounts

Inbuilt api to support boundary applications

Governor limits like no of platform events in 24 hour

Salesforce implementation has less turnaround time