Salesforce Platform Reviews & Product Details

Very effective software tool locating our customers' accounts and tracking historical activities related to the accounts of our customer. Details and easy to used tools for our daily work.

There are some minimal issues that I have been experiencing, but it will not affect my daily job.

Verifying the customer as well as tracking their concern accurately. Since it was a detailed tools to used for daily basis and make our job easier

Cloud platform, user interface, easiness to use

Often updates and changes are required..

Creating a dashboard presentation for my organisation

Customer friendly,easy to understand,good quality & content

Actually i don't have any dislike about it

Collected Date is not secure

easy to keep track of pipeline and follow up steps, it helps in the sales process

I do not have anything that I don't like to be honest

Salesforce helps us to have processes in place for sales executives, it helps them keep track of their pipeline and also their numbers.

Very understandable user interface and provides a wide variety to access data and resolve customer data-related queries using the service cloud.

While doing customisation or implementing new business requirements using custom codes, Governer limit is a main dislike as it limits our coding

- Service cloud makes escalations tasks easy to solve. - Easy handling of massive data. - Easy to automate our routine tasks.

Salesforce is a unique solution for businesses to build, customize and optimize there performance with remarkable ease and efficiency. It enables user to tailor their salesforce experience to their specific needs. The platform AppExchange ecosystem is another big advantage with thousands of pre built applications and integration available.

For users with less technical expertise, understanding the platforms various features and how to effectively leverage them may require time and training. Extensive customizations and intricate integrations may require experienced developers or consultants.

Security is a paramount consideration for any business and Salesforce excels in these area. The platform provides enterprise-level security feature, including data encryption, role based access controls and regular security upgrades.

Powerful analytical and reporting tools. Easy to manage sales team tasks easier.

All good for me, basically fullfill all my requirements.

It's compele suit of buisness model. We can customise it according to our requirements.

Customer relationship management and services

Analytics and spread to different locations has to be done

Data driven decision making, sales force provides robust analytics and reporting capabilities.

In the salesforce we have many function that are already implemented. So we can use that all directly and we can also enhance the salesforce org as per our requirement because salesforce is very customisable.

There is nothing bad about salesforce. But just one thing I want to mention like some time salesforce feels very slow in performance.

Salesforce help us to save our time. Because salesforce is a low code development platform so we can implement our requirements with less code and less time.

Being able to view all metrics, deals, manage them, manage contacts, accounts, build specific reports, etc. It's an all in one platform

Not much! Platform is great and easy to use.

Its an all in one platform for us here,

Cloud base out of the box functionality, It's also have feasiblity to customize business needs with result oriented, User friendly and responsve for mobile, laptop and tablets.

* Governor Limit is major problem during customization

It is used to share the resources on cloud, Its remotely accessible without any software dependencies.

We have been using this platform for quite some time and see lots of time-saving and easily usable. It has a great user interface and easily understandable. I think anyone without salesforce knowledge can be able to use it.

Sometimes it takes lots of time to load the contents, but when it does the process is very quick. I think the setup takes lots of time. Very time consuming in my case.

Salesforce platform is used for the managing and controlling of the user details and also the tracking of issues along with generating of some type of reports internally.

It has a very easy-to-use User Interface. It has many clouds which we can opt for according to our business requirements like Service Cloud for customer support, Sales Cloud for Sales, etc

As it is popular because of its customization but sometimes the governor limit is a big challenge when doing customizations using code.

It helps me to store my customer data and perform n number of automation on it like sending scheduled emails, Data update, Policy renewals etc, It helps me to get my clients data at any point as it is cloud-based CRM.

Salesforce is simple to use dadhboards and to extract the reports. It also has the ability to do marketing. Its been great to use and very user friendly and easy using.

Configuration and setup is time consuming. There are lot more advantages than the disadvantages. The only thing i dislike about the salesforce platform is the amount of time it takes to confugure

It has been used as a ticketing tool and its been the best. We are able to track all the details of our tickets and its been realky quick and able to extract the reports.

What I like best about Salesforce is its customization and ease of navigation throughout the system.

At this time, there isn't currently a part of the Salesforce platform that I dislike.

Salesforce allows us to manage all of our customer information, send and receive documentation, and to manage inbound customer outreach.

I love how robust the platform is. It truly is built for enterprises that need highly customizable CRM

It is very difficult to use as a beginner but once you learn it, it is awesome

Salesforce solves many of our issues including CRM, automation and being able to know exactly what is going on with each customer/lead at a glance

It offers a vast range of features and tools that cover all aspects of customer relationship management. From lead generation and sales pipeline management to customer support and analytics, the platform provides a comprehensive suite of functionalities that can be tailored to meet the specific needs of businesses.

Salesforce can be relatively expensive, especially for small businesses or startups with limited budgets. It offers customization options, Configuring the platform to fit specific business needs require technical expertise or assistance from Salesforce administrators or developer

It facilitates collaboration between sales and marketing teams by providing a unified platform where they can share customer insights, track marketing campaigns, and align their efforts; It helps me to Automate the Repetitive Tasks

The extensive lead management capabilities of Salesforce are one of its distinguishing benefits for me as SDR. I can quickly track, arrange, and prioritize my leads with Salesforce, ensuring that no opportunity is overlooked. Our prospecting efforts have been greatly improved by the ability to segment leads based on numerous parameters, such as industry or lead source. It's easy to create various reports from my database of prospects.

The Salesforce learning curve is one thing that might be frustrating for me as an SDR. For new users, the platform's abundance of features and functionalities may seem daunting at first.

Lead Management! Salesforce provides me with a centralized platform for managing leads, allowing me to easily track and organize my prospects. It makes me more efficient in my SDR role.

The platform is quite handy and useful for the product details tracking and we can check all leads , opportunity at one place and also the AI tools of platform is quite useful

The platform is slow and takes time to load and also it requires the expertise to run the flow , so the platform requires some optimisation to perform better and gives better result.

The platform solving the integration problem user is facing for the product details tracking and it helps to track my sales of product and improving the performance of my product

I can have a holistic view of the accounts I manage within SF.

It could always be more user friendly even though it's already very intuitive

As an Account Manager, it's a create platform to manage and update my accounts and what's happening with them.