Salesforce Sales Cloud Reviews & Product Details

Empowering the sales team to collaborate and grow

Customization to manage the work flow and business processes

Sales pipeline engagement and Forecasting

It makes our analytics more efficient. And it makes our processes smoother overall. It has changed the way we look at our business and has truly been impactful

Nothing. It has actually only been a large benefit to our company overall. I would not suggest any immediate changes or glaring places of improvement . I believe those will come organically

Tracking analytics and allowing our sales data to flow into our organization and loan operation process. It has also made our operations smoother overall. Amazing

It's so simple to use! I love how well it integrates with my stack of other Sales tools. It's really user friendly also.

Nothing, it's really simple to use for everything.

Record tracking and keeping all of my data in one place. We used to have so many silos that we were able to Solve by having Salesforce in place.

I have been using Salesforce for work for the last 8-9 years and I think it's the most flexible software which keeps improving three times a year. I've seen competitors switch to Salesforce and their adoption rates increased! So pleased to use it work and implement it for customers.

Nothing really! It just matters that it's implemented correctly. Other than that I think it's a great platform.

Help log opportunities, time tracking, personnal management, PTO tracking, measure ultilization.

We love using sales cloud. It makes a huge difference in our day to day and the ability to get our customers across campus the data and information that they need, exactly when they need it.

Sometimes the integration to connect with marketing cloud can be difficult. We have had some data issues but nothing that could actually not be solved. Overall we really like the platform.

It drives all of our recruiting and internal communications efforts to our faculty and staff. We would be nowhere without it! From reporting, to email, to analytics, we use it all.

New Web lightening pages - with the support of dynamic forns

The restriction around opportunit split, such that it shall support the split based on product

It helps maintaining the pipeline progression for our sales and its integration with CPQ for deals completion

Allows us to scale and manage our pipeline accurately!

Nothing comes to mind. The UI could always improve but lightning makes it much better.

Pipeline management and accuracy.

The transparency of company wide opportunities.

Some confusion regarding user access and who has what. Not easily identifiable.

Ability to see org wide opportunities that used to be stored in individual spreadsheets.

I love the ability to create custom workflows and objects that are relevant to our small-mid size business

I would like more case integrations that are standard.

Automation to our customers using workflows

The ability to track and manage pipeline and forecast effectively

Need an easier way to log calls and tasks

Tracking and managing opptys

Love the extensibility and market place to get solutions.

It takes more clicks to setup and work with permissions, and deploying changes between environments is complicated

Sales process, opportunity management, Lead tracking and revenues

Account and Contact Management in the sales force in extremely powerful

Sales account validation is missing from the firms which makes user experience little unpleasant

Master data management and making seamless integration to quoting

Salesforce keeps your sales funnel organized for the entire organization.

From an admin standpoint, some of the config changes are tedious and time consuming (profile updating for example).

Keeping everyone on the same page.

I like that it's tre one source of truth for my team. We are able to collaborate and find the most up to date information quickly and accurately.

There's nothing I dislike about it, it does what I need.

It's the one source of truth for everything I need to know about my job. No more floating spreadsheets that are outdated.

To consolidate al the client information in the same tool. To see all the oportunities and leads for each sales executive.

Reports and dashboards. It would be great to add more filters and diferents views.

How to see thw client information. Solution: To consolidate all the client information in the CRM views.

Lead generation pipeline management sales excellence

Nothing in particular nothing in particular

Pipeline management

Salesforce sales cloud is the most dependable sales platform to use. The continued enrichment that happens makes it a very powerful platform for the sales team

I have yet to find issues with the platform

Salesforce sales cloud helps us track our opportunities effectively

- Sales cloud enables the business users to manage their sales and customers with all possible use cases including forecasting, quoting and can be used by almost every organisation managing their sales of any size :)

Not particularly about the cloud but at times the lightning platform is a bit slow in loading

- managing customers data - managing closures - forecasting - managing customer engagement

Out of the box sales features and easy customization on top with user friendly interface makes it the best.

Out if the box phone integration for sales could be nice

Improving sales effectiveness and customer 360.

It is very intuitive to set things up and get going

Customizations can be a little complex and you may need to install some external packages

Keeping track of my leads accounts opportunities and contacts