Salesforce Sales Cloud Reviews & Product Details

Salesforce Sales Cloud includes an extensive feature set for tracking accounts and contact, interactions, sales process, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations.

The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform.

Salesforce Sales Cloud provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track.

This meet most of our business requirements.

Some of the basic features also require customization.

Its help to track the Direct & Indirect Sales for our client.

The best thing is platform is very smooth to operate and work.

I don't have any words to dislike the platform.

The benefit is for the user is ver best and most supportive customer support.

I like that there is a lot of things that can be done from within the app, contact people, send special requests, cases, and review a client. We have the whole organization in it.

I dislike the complexity of it, as there are a lot of things to do and nearly no glossaries .

We can assign tasks to partners around the globe in a simple way, and communicate via email with important attachments, that are also saved in the system

Provide best degree of automation. Removed repetitive task. Less chance for error. Automation decrease time androbust work with less effort.

Automation always help but with full automation but less flexible then manual.

Earlier I had few software to manage my sales leads then after i moved salesforce it is little easy to manage with single software. it is easy to use.

Sales cloud enables clients to increase the sales part and that's what i love most because it generates more money for organization who buys shifts to sales cloud.

Nothing much except it's a higher side of billing and too much tightly coupled with Salesforce ecosystem

It solves the basic problem of integrating the core aspects of sales flow. Then it has got code less solutions like validation rules etc

Opportunity management, reports and dashboards, account and contact management

Sometimes its performance becomes slow. It needs improvement in case of large data.

I have used sales analytics in one of our projects to gain visibility into sales activities in a better way

It help me to increase product lead with its mobile features and also it's AI generated tools. It gives me my real time view of my team and the product sales and details of my opportunities.

The price of tools is quite costly and the tools require the expertise to use and requires training and also has slow support which will delay the customer to provide solution for their queries

It help to reduce the timing of customer and product queries and also provide one platform for all solution and all lead generation and all product details at the same platform. It benefit us as to increase my product sales and lead opportunities

Our company, Poplar Homes, benefits from the powerful analytics and reporting features offered by Salesforce Sales Cloud. Our sales teams are able to make well-informed decisions that are suited to their unique needs thanks to detailed insights into sales performance, pipeline health, and revenue forecasts. This gives them the ability to use data-driven insights that are specific to our company to find areas for improvement, better sales techniques, and lead to success.

Without technical know-how or support from Salesforce consultants or developers, some of our agents have discovered that making major adjustments or modifications in Salesforce Sales Cloud to match their unique company needs can be difficult. In order to ensure a seamless and successful execution of your unique requirements, it is crucial to take into account the technical resources and talents of our team while planning adaptations.

Salesforce Sales Cloud gives our company powerful lead management tools, which addresses the issue of ineffective lead management. Our sales teams can efficiently gather, qualify, and track prospects with the help of Sales Cloud, allowing them to focus on high-potential leads and organize their priorities. This tailored strategy boosts sales productivity, improves conversion rates, and eventually promotes revenue development.

I love the versatility of it. It is a powerful tool that I'm excited to learn and use.

Can be overwelheming. But with support, I can get through it.

Have problems with one sales person not knowing what another sales person is doing when its related. Sales Cloud will fix that problem

Sales cloud is one of the major products of salesforce. It has worked magically for me as the product as helped me to handle the sales data of the organisation very well. It has empowered me to boost the trading of the sevices provided by the company. Not only that it can be used to handle the clients needs and requirements efficiently and get new customers on board

There is nothing much to dislike the product. Although sometimes the application buffers a lot so optimization at the backend and smoothness is something which can be worked upon. Also a proper documentation or video tutorial should be developed so that a new user can become familiar with the platform. Some improvement in field of user interface is also required

Sales cloud has helped a lot in handling the sales and services department a lot. It has helped to divert alot of manpower to othet departments. Sales cloud has facilitated to develop separate marketing strategy for separate products. Even this has helped to solve customer requirements very well. Rating of the product and customer satisfaction has shot up significantly.

The use of Einstein Product enhancements and automation capabilities are major game changers in the CRM space.

When you see the demo, you see all of the capabilities and power of the system. It is hard to choose which package to go with, because you want it all!

It creates so many efficiencies for Sales and Sales Management professionals.

Process automation,pipeline and forecasting

There are customization limitations and integration challenges

tracking the level of satisfaction that the customer enjoys with product delivery

It is a user friendly interface that helps in revenue growth as sales increases

It is complex to customize, and the cost of the product is a little too high

It helps in increasing our sales efficiency and ultimately improve business performance and also it facilitates mobile access,

Salesforce Sales Cloud platform is very helpful for teams and client it help to integrate the different platform together and contribute at one place and also user friendly

The customer support of salesforce sales cloud is not much active user have to wait for the issue resolvement and also the platform is but slow and sometimes have to wait for longer period to load.

It is helping to create better relationship with client and also put all customer information at one place , I don't need to go other platform for storing information

Streamlined sales processes,Improved Collaboration ,real - time insights,Mobile accessibility.

Complexity and Learning curve ,Cost,customization limitations.

Disorganized customer data , inefficient sales processes,Lack of collabration,limted sales insight,lack of mobility.

I can provide you with some commonly mentioned advantages of Salesforce Sales Cloud, which are personally beneficial for me during my project works:- 1.Comprehensive Sales Management 2.Customization and Scalability 3.CRM Integration 4.Mobile Accessibility 5.Sales Performance Tracking 6.Collaboration and Communication 7.Automation and Workflow 8.Customer Relationship Management:

I mention some common challenges or considerations that some users have raised about Salesforce Sales Cloud: 1.Complexity and Learning Curve 2.Cost: Salesforce Sales Cloud is known to be a premium solution, and the cost of licensing and implementation can be a concern for small or budget-constrained businesses. 3.Customization Limitations 4.Integration Challenges 5.Performance and Speed 6.Dependency on Internet Connectivity 7.User Interface: It may be more Beneficial if it more irrelated to users.

Salesforce Sales Cloud solves several problems for businesses and sales teams, which ultimately benefit the users in various ways. Some of the key problems that Salesforce Sales Cloud addresses include: 1.Centralized Data Management 2.Streamlined Sales Processes 3.Improved Sales Pipeline Visibility 4.Enhanced Customer Engagement 5.Collaboration and Communication 6.Scalability and Customization

What I like most about SalesForce Cloud is the range of data analysis I can have with the reports and dashboards I create in Salesforce. And besides, I have all the information about my customers and sales at my fingertips in one place.

I wish Salesforce Cloud could be a little faster when I select some data, sometimes the platform takes a while to load.

Customer data management and creation of reports and dashboards for my team and manager. I can bring real-time analysis with salesforce reports and optimize my team's work.

I enjoy that you have the opportunity to fine tune each and every field or tab or drop-down menus or buttons/boxes tackle all the needs for your business. I also appreciate that you can have minor adjustments introduced as you go if necessary.

I find it to be pretty bothersome that there are so many options and drop down menus that might not apply to your business needs. It's almost like you have to work hard to narrow it down to exactly what you need and nothing extra.

It has been helping us build a more uniform experience. Not only for our external customers, but our internal customers as well. By doing that, we can be at our most efficient.

Process Automation, Pipeline and Forecasting.

There are customisation limitations and integration challanges.

Lead Management, Opportunity Management,Sales Performance Tracking