Salesforce Sales Cloud Reviews & Product Details

As a user of Salesforce Sales Cloud, I can attest to the transformative impact it has had on my business operations. I deeply appreciate the platform's high level of customization that allows me to mold it according to my unique needs, which in turn optimizes my lead management, forecasting, and deal progression. Being cloud-based, it enables me to access data remotely and get real-time updates, which is indispensable in today's dynamic business world. What I also value about Sales Cloud is its capacity to integrate with a myriad of other software tools and Salesforce's own suite of solutions. This creates a unified, comprehensive ecosystem for all my business operations. On top of all that, Salesforce's outstanding customer support and commitment to constant innovation equip me with the advanced tools I need to stay ahead in the competitive business landscape.

I've found that the high level of customization, though largely advantageous, adds to this complexity, often requiring a dedicated team or expertise for proper setup and maintenance. In terms of cost, I feel that Salesforce Sales Cloud can be quite pricey, particularly when incorporating advanced features and catering to larger teams, when compared to other CRM solutions in the market.

Sales Forecasting: Predicting future sales can be difficult due to a multitude of variables. Salesforce Sales Cloud has sophisticated forecasting tools that help sales executives anticipate sales revenue, which can aid in setting realistic goals and making strategic decisions. Customer Relationship Management: Managing customer relationships can be complex, especially when dealing with large amounts of customer data. Salesforce Sales Cloud consolidates customer information into a single, easily accessible platform. This helps executives understand customer needs, track interactions, and provide personalized service. Team Collaboration and Communication: Sales teams often struggle with communication and collaboration, especially when working remotely or across different locations. Salesforce Sales Cloud provides a platform for seamless collaboration, allowing team members to share insights, collaborate on deals, and communicate more effectively. Performance Tracking: Monitoring individual and team performance can be time-consuming. Salesforce Sales Cloud offers dashboards and reports that provide real-time insights into sales performance, allowing sales executives to identify areas of improvement and recognize high performers.

User Experience, Performance, Fast processing, sufficient Storages

Linked everything, not faced any issues while using it.

Using for staffing the resources. Very well defined object and fields system with advance security settings.

It gathers all the important features for sales such as qoutes, oppotunities, leads, contacts, and accounts in one page. Its easier to navigate all the tabs as well as very convenient in any mobile phones whenever the user is out of his or her laptop. It also works offline.

I don't like the resolution responsiveness in laptops with a small resolution. I think it becomes a bit large and I need to zoom it out whenever I am navigating the pages.

It solve the problem of switching orsinging-in to other pages with different use for sale. It is very easy to collaborate with everyone in the team of sales where they can see tabs in one page.

By adopting the widely-used, industry standard CRM/sales platform, there is an endless number of resources available to help build out the necessary solution, or to easily use existing solutions instead of reinventing the wheel.

The isn't much I don't like about Salesforce Sales Cloud. There are occasionally some quirks that require a workaround, but are often resolved in near-future releases anyway.

Salesforce Sales Cloud replaces outdated CRM functionality with modern, industry-standard tools. It provides better visibility and increases efficiency, while significantly reducing training time.

Automation, reporting and dashboards, ease of use, and of course the data being in a Clou, secured.

Some simple tasks are too hard such as simply running a report and creating an extract of all fields with their API names of an object aside the Dev Console that produces an unfriendly formatted extract.

Having all data in one place that creates a single source of truth.

it is intuitive and easy to use for CRs, and I am able to use dashboards to watch the progress of goals and objectives. The automation of emails and other processes makes the business processes more efficient.

Cost is at times too high for smaller businesses, if you desire automation that is scalable

Lead tracking and opportunity tracking

Easy for our users. Search features and ease of reporting

Nothing. I love it. So that is I have to say.

All-in-One platform for all data and the automation.

Sales Cloud is a good CRM. We have a sales process algorithm set up on Sales Cloud. We also customize this as per our requirements. Sales Cloud increases the sales of business easily

We have to face an issue due to the limitation of salesforce.Org slows down when the limit is hit.

Sales Cloud provides an easy in-build interface to customers. Provides some inbuild sales algorithms to perform your business. It is the best platform to interact with customers, businesses, and developers directly in one place.

It have great automation tools. In today's scenario where most of the people doesn't have time to manage each and everything by own, sales cloud provides great automation tools such as Salesforce Flow, process builder, scheduler jobs etc to have great automation working on your org.

It is feature rich but they should be configured first according to different requirements. Due to this you first have to learn and get hands on to fully utlize all the tools.

Previously we have to analyse the massive sales data one by one in conventional tools like excel etc. That was very difficult and time consuming and also that didn't provide much graphical tools. But sales cloud have amazing visual experience with dashboard reports etc. that helps in the analysis in a way more productive way.

Standardized processes through the Sales cloud can be applied to increase the value of the company. In addition, it can increase the efficiency of work. I think this is the advantage of sales cloud.

Regional or national characteristics clearly exist. I hope that each country's characteristics will be provided in a package. Then you will be able to use sales cloud more in each country.

Work processes can be unified and processed to increase work efficiency. Integrated management of distributed data helps maximize data utilization. I can develop my personal work further.

By far, the intuitive ease of use is the greatest selling point for Salesforce in general. This includes ease of user experience for our sales reps, the self service analytics and report options for managers and object configuration to enhance the sales and support of sales experience.

Knowledge is used heavily in our service cloud environment. Add ons such as Enablement would ideally be less cost prohibitive

Centralized data and sales processes. Our goal is to never have to leave Salesforce to perform your job.

Salesforce is useful for tracking new leads, account statuses and account activity. At a glance you can see what has been done with the account/client and generating reports is pretty easy as well!

While Salesforce is an awesome tool, it is a beast to learn. This is in no fault of the software though. Being such a useful tool naturally requires a lot of learning but the resources are all there to learn everything necessary.

It solves new customer acquisition, interaction logging with the customer and checking account health. With several staff members that might interact with a customer, seeing who is doing what is very helpful.

Very user-friendly and simple to create dashboards and extract the reports. Super helpful to automate things instead of doing it manually. Even we have the einstein dashboard, which is super in terms of details and in-depth analysis.

1. Salesforce is a little expensive. It should provide the features with a variety of packages. 2. Einstein dashboard is an advance feature everyone is not familiar with this so it would be better if we make it easy to use with proper training videos.

It enables sales reps to establish effective communication with our prospects to achieve shorter sales cycles. Even though we can interact with the users just by checking the status of the user if he/she online or not.

The best user interface and easy to use such a high level cloud service. Salesforce cloud is helpful for deploy product and service to increase sales and quality of your product

A bit harder to find out the installation and setup process. Official document should be more elloborated or Salesforce team cam provide more handful video tutorials about basic architecture.

I am working on a website which have large user data to handle daily basis, Salesforce cloud help me to organise and analysis data more efficiently. It improve our website quality and sales.

It provides me a single platform for variety of business problems like event handling, sales analysis, customer analysis and much more. Here I can combine data from different salesforce services. I can integrate salesforce service cloud with different services like magento, treasure data, etc

The cost of salesforce package is too much expensive for an individual or for small organizations. please introduce some low cost packages so any individual or any small organization can also use salesforce service cloud services. even you can provide some basic functionality services.

The salesforce crm provides me the combine data from different salesforce platforms. I use this data in different scenerio. I can track the status of any email by email tracking and also automate email sending functionality.

What I like most is that I can send bulk customized emails to all my contacts at once and create customized email templates.

Nothing that I can think of since it does what I need it to do for my particular projects.

Salesforce Sales Cloud helps me stay organized as well as tracks all of my opportunities in my pipeline.

Sales cloud provides most of the basic features which require the basic features to implement a business solution. I have used it to implement order mgmt, contract mgmt and sales of automobile warrenty. And most of time solutioning does not require further licenses.

There are some features which should be provided as default with sales cloud like cpq and pdf generation and record types on quote line items. These are the 2 basic features which can be included.

It provides out of box features like opportunities, products, quotes and also to customize triggers, apex and lwc

This meet most of our business requirements.

Some of the basic features also require customization.

Its help to track the Direct & Indirect Sales for our client.

Salesforce Sales Cloud includes an extensive feature set for tracking accounts and contact, interactions, sales process, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations.

The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform.

Salesforce Sales Cloud provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track.

The best thing is platform is very smooth to operate and work.

I don't have any words to dislike the platform.

The benefit is for the user is ver best and most supportive customer support.