Salesforce Sales Cloud Reviews & Product Details

Customizable to fit specific business needs and workflows. Automation features streamline sales activities and increase efficiency.Mobile accessibility empowers sales teams on the go.Strong security features and reliable support.

Nothing as of now. Everything looks great. Constant updates and innovation from Salesforce to stay ahead in the market.

Seamless integration with other Salesforce products and third-party applications. Collaborative tools enhance team communication and collaboration.

The main benefit is to use the CPQ and campagins, managing company contracts, email triggering, reports and Dashboard

Better to have efficient CPQ flow Additional features if added will be an advantage

The complete Cpq flow is benefiting our prigram as we are using it for Quote management

The most helpful feature i like about Salesforce Sales Cloud Suite is its ability to integrate with almost every other CRM out there in the market available. Secondly extend any functinality on top of it which can use the same data base.

There are multiple things which i dislike , the learning curve is steap The Implementation is quiet complex. Pricing is on higher side therefore, MSB think alot before investing

Managing customer's data at one place, engaging with them on regular basis, deal time reduces. Stakeholders have more control over each and every deal, approvals are being noted and quick.

- Tracking Capabilities: It tracks leads, opportunities, and deals seamlessly. - Customization: The platform provides robust customization options for tailoring it to your business needs. - Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making. - Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.

- Learning Curve: The software can present a steep learning curve for new users, especially those without CRM experience. - Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software. - Performance Issues: Occasional performance issues can occur during peak usage times. - Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.

Salesforce Sales Cloud assists in collaboration across our sales team.Salesforce Sales Cloud promotes teamwork by facilitating transparent communication, sharing valuable insights, and aligning everyone towards common goals.

Power of the platform. CRM has been around for decades but Salesforce CRM does it better in a variety of ways. The architecture and user experience really stands out for me.

Honestly, there are few downsides. I think the downsides are due to business workflow complexities. For a multiglobal business with really complex workflows, there may be some shortcomings to the product. For example, various governor limits on the platform but Salesforce offers resources to help rethink another way to solution around the limitations.

Organize our sales process, customer 360, enable complex sales cycles, platform to build on top of. All of the above is what powers our multi billion dollars of business. It enables our sales people to do what they do - sell.

I never had a bad experience using Salesforce. It is uncomplicated and nothing too much trouble. Easy to install on any platform. It gives the ability for users to see cases and emails easily. This tool has a great potential for more businesses to use it.

Everything is almost good, except there is no sound notification every time a new case or email arrives. This would have significantly helped a user to be notified. But all in all, this tool is very good!

Salesforce Sales Cloud solves the disorder because it has categorization such as tasks, cases, and emails, making it a lot easier for users to see what needs to be done next. This tool is so great that it is very easy to navigate and does not need training.

Great for tracking all of my sales activity

I would like the option to delete tasks more easily.

Tracks my progress with sales and allows me to set up reminder tasks.

The use on how it was secured and optimized for every business that wanting to move to cloud for more efficient and reliable data filing and it is more conven cause data can be visualized with use of Reports and Dashboards

So Far I like The Salesforce as whole, Since i helps a lot of of business to transform in digitalize world. Salesforce gives chance to businesses to improve their process and ways of working with their customers.

The efficient retrieving of data and safer environment with use of Approvals and automations it helps every process clean and fast, it gives users peace of mind.

Salesforce Sales Cloud provide a multi-tentant environment and is a very secured platform following a subscription model per number of users whose permissions can be limited to the role within the organisation. It is easy to use and understand unlike other CRM Cloud platform which needs more training to make the platform familiar for the sales representatives to get familiar with. Hence saving the cost on training and time to train

We can have limited number of Profiles for different users and this can be pretty costly for small businesses willing to add Multiple users using Sales Cloud Suite only, we might have to integrate other clouds with the same.

It is currently the best and easy to use CRM present in the Market currently which is helping Developers working with Salesforce Developer Platform and giving us the chance to work on the environment and contribute to the Salesforce Community and Market

Salesforce is a tool where you can effortlessly search our partners associated with our business. As quality analyst, we were able to review the reports of our partners as well as their profiles. This tool is very easy to use and navigate.

As of the moment, no bad feedback nor complaints with this tool. A very useful tool for us.

It allows us to search multiple partners/service providers simultaneously. We can track our reports real-time now that's why I love Salesforce!

The configuration and ability to customize almost everything to fit what the organization needs to have a solid sales funnel

It is not for beginners when it comes to administration and building (not talking about developers). There are other systems that seem to be more efficient in this area.

It's our CRM so all of the sales org, marketing,finance, operations, and other division utilize this tool as their source of truth. We utilize for the analytics and to report to executives what is going on

The ability to configure specific to your business needs. Overall functionality is smooth and seamless. The canned reports are enough for many, but building customized reports is fairly easy. In addition free trailhead training for your team makes it effective!

Just the price of customization from a resource allocation. It is far too costly for a startup in my opinion, but it is the Cadillac of Sales and CRM tools. A no brainer regardless of industry for large companies.

Centralized hub for customer data and managing day tl day tasks allowing sales team to ensure they don't miss important events or steps in the sales process. Ease of communication in the ecosystem is beneficial.

It lets our team track lead and campaign activities, the integration to Quoter auto-creates opportunities to track with automated followups.

Difficult to setup campaign activity reports.

reseller capabilities--win/loss ratios, email/conversation tracking

Comprehensive sales management where you are able to see the sales pipeline, get the lead data optimally if synced with the website landing page, all the teams working on a particular lead are able to seamlessly share and update information, real-time changes could be implemented, seamless interfacing with software like revenue.io to gather call data and call logs, easy recording of mail logs using the BCC to salesforce feature.

Nothing in particular to dislike about salesforce sales cloud suite at the moment since the user experience has been seamless till now. There is one recommendation : the UI could be improved to a more decluttered manner

Effectively gathering and redistributing Customer/lead data from the landing page to the associates in the sales team by the implementation of a roster. Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex

As a salesperson, I am always in contact with my customers and I need an agile and easy-to-use platform. I feel that Salesforce Sales Cloud Suite gives me exactly the tools I need to do my job in the best possible way

Sometimes there is no quick support to answer questions. So I feel frustrated and I'm looking for a solution on my own. A live chat would be great. In the chat

With the efficient platform I can better manage my time and deliver better performance to my client. Yes. I'm much more productive. I feel that it has not increased, but the solutions happen more efficiently

Very helpful in making the sales process more easier and spontaneous

NA. work experience is really good and do not find any dislike

It helps us in contacting our customers and interaction between personas

The sales cloud helps to support sales. Salesforce automation helps businesses enhance the speed of the sales process and convert leads to cash. Some of the best features are account contact management, lead management, and Opportuity management.

There is no downside to using Salesforce Sales Cloud, however, there are still many ideas that are still pending and should be delivered by now, which seem to be essential which is hampering the sales process.

We use Salesforce for managing our Accounts and Contacts, Leads, and opportunities. Also, use the web to case and email to case for customer support. Sales cloud helped us to manage our leads more efficiently and helped sales user to focus on Sales and converted them into Opportunity.

Much helpful in keeping track of CARR at contract level, getting future estimate based on pipeline deals

Nothing as such, inegration with other tools is much easier and time saving task

Getting contract level details, conversion ratio of deals, easy tracking od delivery status etc

O SalesForce tem muita praticidade em realizar os processos da empresa, ferramentas que cooperam e ajudam com tarefas diárias, desde de criação de algum conteúdo ou até consulta.

Dependendo de como funciona esses processos, eles irão criar gargalos, não exatamente pelo SalesForce, mas sim pelos processos da empresa, mas até chegar este ponto, a ferramenta já ajuda muito.

Na criação de contatos com outras empresas, consultas de informações importantes para realizar outros processos que preciso para realizar tarefas do dia a dia na empresa.

It was very helpful navigating the platform made things very easy to use

didn't find anything that gave me problems with

it allowed to do my job and work though the platform