Salesforce Sales Cloud Reviews & Product Details

Easy to setup pages with lightning app builder. Best thing is we can utilise custom components, reports and flow in the page. This makes app builder very powerful and exciting.

Some of the features are still in salesforce classic this leads to switching context.

We provided solution for lead generation and email sending. Lightning app builder helped us to provide a one page view of leads and activities.

One of the standout features of Salesforce Sales Cloud is its comprehensive suite of tools for managing the entire sales process. From lead generation to closing deals, its customizable dashboards, robust analytics, and integration capabilities make it a powerful platform for boosting sales productivity and efficiency. Additionally, its scalability allows businesses of all sizes to tailor their sales processes according to their specific needs and grow seamlessly as their requirements evolve.

One aspect some users might find challenging about Salesforce Sales Cloud is its steep learning curve, particularly for new users or small businesses with limited resources for extensive training. Additionally, the platform's pricing structure can be a concern for smaller companies, especially if they don't utilize all of its features to justify the cost.

Salesforce Sales Cloud solves various challenges by streamlining the sales process, improving communication and collaboration among teams, enhancing lead management, and providing valuable insights through analytics. Its benefits include increased efficiency, better tracking of sales activities, improved customer relationships, and ultimately, higher sales conversion rates.

Easy to use for end users, and even easier to build processes and automations for admins

To maximise value it's best if other business functions also operate on Salesforce

Managing customer, partner and stakeholders objectives to allow us to have better conversations and progress

It helps me keep all my prospects and customers organized, and I can manage my tasks on a daily basis to keep me in line.

Sometimes it will integrate too many applications, and get a little overwhelming.

I can keep up-to-date with all my prospects and know what I need to do next.

SaaS based offering stands out. Awesome experience

Nothing. Seriously, there is nothing to say.

AI brings in a lot of ideas and answers that needed for us to solve whenever we are in a difficult situation.

The lead conversion is pretty intuitive and simple.

Nothing as such. Love everything about it

Allowing consultants to quickly set up Sales process.

Salesforce Sales Cloud is the most streamlined product ever made.

To be honest, there is nothing for me to dislike.

It has made our lives easier by helping us manage and achieve our sales targets using the Automation.

How everything is integrated in one place including account opportunities quotes orders.

I loved it how it works however a feature which allows creating quote in one click would have been better.

It is solveing smooth sales process for me team. Starting from lead generation to order placement

Understanding customers further, who are my biggest, smallest, etc

The cost!! 🤣 obviously cost is out weighed by the increase in sales and also productivity gains.

Understanding my customers further, where should I spend my time.

Salesforce Sales Cloud offers robust customization options for both enterprises and small businesses, catering to diverse customer bases. Lead Tracking and Revenue Forecasting: The software allows efficient lead tracking and revenue forecasting.

Interaction with Customers: Users can interact with customers via emails, calls, and chat directly within the software. Reporting: Salesforce Sales Cloud provides reporting features for data, account, organization, and forecasting management

More flexible with cross platform and ecosystem

everything we need is integrated in the platform and can also be customised for specific requirements

nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it

forecasting

I have worked on more than 10 project using Sales cloud. It has very user friendly UI and very onpoint usage to boom up the sales. The requirements are quite achievable .They have designed the product by keeping the industry in mind and on top of it if configurable product and if all need we can customize as per our business need need using point and click tools like workflows, flows etc or else we can customize using code as welll. Like trigger etc

I dont think there are much issues but mah be you guys can improve deverloper console as i have faced sometimes test class running explicitly fails in developer consoler.

It solves multilingual emails, approvals from differnet level of management customized website to book the vaccine

I use Sales Cloud for my daily operations to keep organised and manage my pipeline. I couldn't imagine not having a tool like this. What I love about Salesforce especially is the reporting capability and the dashboards I can creat to manage my team.

It has a learning curve like any platform. You need to put some time in to make the most of it.

Visibility of my teams opportunities in real time. Ability to drill down easily and reference activity to understand what is happening.

like its all intergration at one place for object like account, opportunity, code, order.

Need performance improvement. Having one point click for code creation could be better for easy use.

It's solving smooth sales process for my team, starting from Lead generation to order placement.

The visibility and ease of access to all of our internal data

For me personally, most of my issues arise from the high level of customisation that our company uses within Salesforce - not really anything specific I dislike myself within standard.

Solving issues of data sharing between our Sales, Customer Care, Marketing and Supply Chain teams. It's of a great benefit that we have the ability to share all of our information so that each department has visibility.

So great out of the box Easy to customise More functionality added regularly Sales process is embedded

Crap data in, crap data out. System can be amazing but if people don't use it.

Integration of systems - getting a better view of customer and the ability to use SF to send company material to customers

Extremely intuitive and user friendly. Support is also excellent

I don't have anything that I dislike about the product

Easily lets us organise and action leads as well as co-ordinate the planning of our sales team

Most useful features involve order management with pricebooks, opportunity management,lead management ,account and contact management. The best part is it's the most loved and subscribed product of Salesforce, really good for enterprise customers to manage their orders

The pricebook object has lotof limitations around automation and customisation,that really needs to be worked upon by Salesforce product team.

It solves the problem of opportunity management & order management along with organizing account , contact

Fantastic product to use and I can endorse salesforce cloud to anyone

Improve the API's performance which is struggling by

Helping us to manage our commerce

Love how Salesforce simplify complex things and the trailblazer modules are light and funny making it fun to learn.

Not dislike, more of get a overwhelmed with such a big system. But I'm a newbie admin so I'm sure it'll be better in time. But I love Salesforce!

Improving knowledge and insight sharing so users don't work in silos