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Sitecore Experience Platform Logo
Sitecore Experience Platform
3.9

( 367 )

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Sitecore Experience Platform Reviews & Product Details

Sitecore Experience Platform Overview
What is Sitecore Experience Platform?

Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.

Company Sitecore
Year founded 2001
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
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Sitecore Experience Platform Product Details
Capabilities
AI
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Sitecore Experience Platform Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Sitecore Experience Platform Media
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Sitecore Experience Platform Screenshots
Sitecore Experience Platform screenshot 1
Sitecore Experience Platform screenshot 2
Sitecore Experience Platform screenshot 3
Sitecore Experience Platform screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 15, 2026
Sitecore Experience Platform Logo
367 Sitecore Experience Platform Reviews
3.9 out of 5
Mid Market (51-1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Many possibilities"
What do you like best about Sitecore Experience Platform?

Ease of use, many components and marketing features

What do you dislike about Sitecore Experience Platform?

To many choices. Not all sitecore modules are best of breed

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Self-service

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I put the site in core"
What do you like best about Sitecore Experience Platform?

the accessibility, efficiency and reliability

What do you dislike about Sitecore Experience Platform?

Sitey isn't viral yet. Twitter @herecomessitey

What problems is Sitecore Experience Platform solving and how is that benefiting you?

We're making changes and large updates easier through the token dictionary. Very useful for consistency and saves a bunch of time!

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sitecore Review"
What do you like best about Sitecore Experience Platform?

The sitecore rules engine. Be able to plug into the pipeline easily,

What do you dislike about Sitecore Experience Platform?

The Page/Exerpience editor, too slow and take time to render.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Content Management and worflow

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Journey with Sitecore"
What do you like best about Sitecore Experience Platform?

Marketing Platform and Cortex. Content Management is always my favorite

What do you dislike about Sitecore Experience Platform?

Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness

Mid Market (51-1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sitecore Developer"
What do you like best about Sitecore Experience Platform?

The Experience Editor. The ability to create components and the re-ability of those components among our 10 websites

What do you dislike about Sitecore Experience Platform?

Not having Horizin fully ready until 9.3

What problems is Sitecore Experience Platform solving and how is that benefiting you?

The ability to have marketers and content editors use the system.

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Ease of use for authors"
What do you like best about Sitecore Experience Platform?

Sitecore is an easy platform to use to edit, surface and design content for your users and customers.

What do you dislike about Sitecore Experience Platform?

Learning how to create successful personalized campaigns is a challenge.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Distributed authorship model being rolled out across the company.

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
Ishu G. avatar
Ishu G.
Senior Consultant
Share
"Able to get customized site quickly"
What do you like best about Sitecore Experience Platform?

Faster development time and easy to use and upgrade.

What do you dislike about Sitecore Experience Platform?

Environment get complex to use specifically with upgrades

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Multiple personalized sites for users across the globe.

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intranet experience"
What do you like best about Sitecore Experience Platform?

Sitecore is easy to use for content management, images, file attachments, and displaying different components. The Experience Editor is helpful to visualize the look and feel.

What do you dislike about Sitecore Experience Platform?

Sometimes there is slowness when using the Content Editor. Occasionally there are error messages that can be difficult to get past.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

The intranet has been well received.

Small Business (50 or fewer emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great for a developer"
What do you like best about Sitecore Experience Platform?

Flexibility - like how easy it is to extend functionality

What do you dislike about Sitecore Experience Platform?

documentation - although it looks much better for newer 9.x versions.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Good content editing experience. Role based personalization of content.

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sitecore Experience Platform is the best CMS that I've worked with."
What do you like best about Sitecore Experience Platform?

I like that it is so intuitive for content people but allows developers to customize everything.

What do you dislike about Sitecore Experience Platform?

The documentation in Sitecore is sometimes lacking.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Ease of use with Experience Editor