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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
I've used Squarespace over a few years for a few different websites and the latest version is pretty unbeatable. It's been incredibly easy to do quite a lot of personalization and it looks incredible. I like all the built-in business tools, as well.
I find the blog feature on many templates to be really subpar. I wish there was an easier way for visitors to look at the blog archives and easier ways to change some of the formatting within the posts.
My business is primarily word of mouth, but folks still want to see a great rundown of my services and About Me after they've heard of me, and I feel like the SS platform has let me create a beautiful representation of myself professionally.
I built my business website with Square Space and I love it! It was easy and customizable! I highly recommend it!!
Some of the feature need a little more work but for the most part it’s a solid platform.
Continue to Add and refine features
Everything about the back end is simple and streamlined for marketers.
I do wish that it was easier to implement custom web apps, but that just goes with an out-of-box template approach.
Landing pages for split testing
Squarespace is intuitive, especially its block system! It's integrations are solid and I have used its knowledge base often and generally find the answers I need.
At times, Squarespace's block system becomes problematic when designing content for multiple devices—particularly how it orders photo blocks on mobile. I have also found that Squarespace regularly becomes slow or unresponsive (and it wasn't due to my internet connection).
I have created multiple sites with Squarespace and keep coming back to it for its ease, uptime, and excellent templates to start building from.
I love their templates and their resource center. I've used Squarespace for years, and I love how simple it is to build a really beautiful website.
There are some limitations with customization, so occasionally custom coding is required.
We get compliments all the time on how easy our websites are to use and how beautiful they are.
Squarespace is an easy to use, yet intuitive website builder. The end result is a very processional looking website.
My only dislike with Squarespace is its lacking in the SEO department. The inability to not have google index tag pages can be problematic as you end up with multiple pages containing the same content being indexed.
Squarespace allowed me to create a website without the need to hire a professional web builder.
I love that Squarespace doesn't ask you to buy a bunch of apps to get the functionality they show you.
While it is nice that they have so many built-in features, it is frustrating that they don't "play well with others" when it comes to integrations with POS systems. It's for that reason that I am not using their e-commerce functionality. I have had to embed Ecwid to get syncing capability with Square. I get that Squarespace wants you to use Stripe as your CC processor and that puts them in competition with Square, but come on people!
Their visual templates are far superior to others, especially since you don't have to pay extra for access to the entire catalog.
Squarespace makes responsive website creation simple and easy.
Squarespace does not have a very good file upload option for their forms. This should be a fairly simple addition that just hasn't made it up the priority list yet.
We have used Squarespace for several solutions. One in particular we used to create an interactive private sales offer where customers could view a custom page using a link provided.
Squarespace has all the tools you need to build and manage a great-looking website easily. Their templates are stunning and require little to no coding experience to customize to your needs. Their drag and drop page builder is simple and intuitive. Their pre-made content templates make designing for every platform a breeze. Even domain transfer and purchasing is built-in, taking the headaches out of that often complicated step.
It would be great to be able to preview a built website using different templates, to compare designs. Sometimes the drag and drop editor can be buggy, but they have made many improvements to make it easier to use. Since I build so many websites on behalf of my clients, it would be beneficial for them to have an affiliate program.
As an agency, I was looking for an easy platform to build websites for my clients for them to eventually manage themselves. Wordpress can be too cumbersome -- requiring tons of plugins to make them do what you want. Squarespace allows me to quickly build beautiful websites and seamlessly hand over the keys to my clients, many which have little experience managing a website. I use Squarespace for every client and can't imagine what I'd do without it.
Square space makes website building a breeze. The interface is easy to customize and it all looks clean and nice!
Sometimes you can customize one template and get halfway through before realizing another one was better, so you have to restart.
Building my website.
I love the ease of use, you can create professional looking designs in minutes
It can be slightly pricey with month to month payments, I do wish there was a level below basic.
Website design and creating beautiful, professional designs in record time.
I’ve been using Squarespace since 2014 and it just keeps getting better. Their move into e-commerce and email marketing makes the platform more and more of an all-in-one, one stop shop for launching or growing your idea or business. Easy to use, great customer support, and an AMAZING community of users who are always happy to give you some code or help you problem solve.
Some sort of undo feature/archive of edits would be huge.
Squarespace is incredible for resource strapped organizations that can’t afford to rely on designers and developers for every change they need.
How people could send in a request for an appointment without having to call.
Overall the program worked great for us don’t rewlky have a dislike for it.
We use it to allow people to request an appointment with us and it gets sent to our email and then we contact them.
We have been using Square Space for our clients for years. We love beautifully designed template options. The content editor, and the intuitive customization options. It is so easy that we've often recommended that our new clients that aren't as tech savy switch from more complicated CMS systems to Square Space.
At first I wasn't a fan of the limited ability to customize CSS or HTML, but the longer you work in the system the more you start to see work arounds and ways you can customized for your clients.
We create websites for our clients. Square Space allows us to do it quickly and to provide a beautiful design as well.
This is the easiest site to use to make a website! The templates are fantastic and the functionality is great! All the sites are reactive so the look great on mobile devices too
Some video cells are not available on mobile but the sites work well.
We made our website so much more functional and attractive with squarespace.
I love how user friendly Squarespace's design layouts are. I've designed two websites using Squarespace and it has never been easier!
At first, it took some getting used to in order to change the templates. For examples, site titles are often always ALL Caps. It took me a google search in order to figure out how to change that. However, once you know where everything is, it becomes a breeze.
I am able to create stunning websites using Squarespace. This was a lot more complicated before.
The features of the premium are commerce plan are fantastic. In the past i had another squarespace site.. fast forward to the present time as i was shopping for a platform to use, squarespace now has most of the features that it lacked years ago. Constant progression is a good sign.
I wish i there wasn’t a limit on the amount of promo codes a customer can use. What if i wanted to give them 20% off and offer free shipping to only them? It’s not possible. The squarespace functionality with being as customizable as Wordpress.ORG should be squarespaces goal.
It provides me a platform to sell my products.
Squarespace's interface is very easy to use, and they offer beautiful templates that are highly customizable. I've been told that my website looks better than that of many large businesses, and I don't have any tech or design background whatsoever.
I don't have any complaints about Squarespace.
I was able to build a beautiful website for my small business. I appreciate that it automatically includes an SSL certificate, so I don't have to pay for or set that up separately. My website is professional, aesthetically appealing, and visitor-friendly. It has attracted many new clients to my business.
We've been using Squarespace for our natural skincare line for almost 4 years now. If you don't have much design skill and still want a gorgeous site, Squarespace is for you. What I love most about it is it's modern and simple templates, easy to use site editor and the helpful live chat when I can't figure something out.
I wish there was an option to create a separate wholesale page where our retail stockists can log in and view there order details.
We've solved the problem of an uninviting, cold site. benefits: gorgeous, easy to use (for us and our customers) site.
Squarespace accomplishes just about anything I need a website to do, and has the flexibility and capabilities to do the same for my clients. It is user friendly and attractive without significant loss of effectiveness.
Templates can be a bit limiting, and setting up a site before you go live can become frustrating if you have to keep contacting support to renew the free trial.
This allows me to have my own website and create websites for clients in an efficient, cost-effective manner.
Squarespace allows you to create beautiful, professional websites without the steep learning curve of a tool like Wordpress or Drupal. It's cost effective, easy to customize, and has solutions for almost every website need you might have.
When using one of the premade templates, it isn't always clear what is or is not editable. Sometimes you can get pretty far editing a site in one template and find out a specific edit isn't possible. If that edit is important enough, you may have to transfer everything to a new template.
This allows us to have a professional, up-to-date website without employing a full-time web developer or learning a complicated CMS.
Having no training with web development it's overwhelming, but this web based design platform is easy for almost anyone to use.
Takes some time to learn but once you get going is easier.
Producing an updatable website that looks awesome.
The easiest to use of the big 3 (Wix, Squarespace, Wordpress).
I do wish there were more templates or at least more options within templates to customize.
Squarespace made it easy for me to grab a URL, design a site, and launch it without any headache!
Designing a website for my small, service-based business with Squarespace was simple and I have a beautiful landing space for people to become acquainted with my business! The templates are lovely and the drag-and-drop designer is easy to use once you get the hang of it.
I was initially hesitant to pay the fee, but it's been well worth it.
Squarespace gives potential clients a professional and clean place to land and get to know my business.
I cannot rave enough about Squarespace. The all-in-one platform makes it SO simple to create a website that not only functions well, but looks amazing. I'm not a web designer or a designer so creating my own website was intimidating, but I was so pleased with my Squarespace template choices and ease of creation.
There isn't much I dislike about Squarespace!
I don't have to spend thousands of dollars to create a clean, modern, and easy to use website for me business.
I like the integration that Squarespace has with other platforms. From marketing and SEO to payments and social media, you can integrate a TON of different things into your Squarespace site with just the drag of an icon into the build page!
I dislike how different the theme layouts are built. You can have a perfectly functional page built in one theme layout, but if you switch it to another theme, it can sometimes rearrange nearly everything and make your page require a lot of work just to function as it did before.
I run a website that sells skateboards. Squarespace really does a great job showing me analytics and traffic data that helps me really target the people who are viewing my site pages and fine tune the content for what they want to see!
This is our second website builder we have used, and this site is super modern and easy to use. The ability to change items takes seconds, and looks amazing as well.
I have not come across anything that I dislike about this site at all. It is great to use and simple to learn.
We are in the insurance industry and can't be in the office at all hours, so our website allows us to give our clients the knowledge for anything they may need while we are out of the office.
Squarespace allows you to have so much control over design and is extremely easy to use. We are able to follow all of our brand guidelines with ease and can continue to edit whenever needed. We love our website with Squarespace!
It was hard to think of something I disliked. Sometimes at times, it can be hard to work with galleries, but other than that I truly love the platform for website hosting.
Squarespace hosts our company's website. We have all of our necessary info. The benefits of using Squarespace is that you can easily stay true to brand and follow all brand guidelines. Anyone can use it.
When it comes to a one-stop shop for creating a website for a business this is it. Anything from analytics, easy-to-edit templates and website organization. Also, their customer service is outstanding. Anytime I have an issue - the company is always there to help.
My only dislike for Squarespace is their pricing. Compared to competitors they're simply more expensive.
Squarespace helps our business grow through easy-to-use software. Squarespace has all their features built-in.
I like that Squarespace is responsible for the infrastructure of the website, and the user has the ability to customize the website to the user's needs.
Squarespace is more expensive than some of its competitors, including Wordpress.
We used Squarespace to set up our start-up's website quickly and easily. Our initial website was launched quickly.