Unclaimed: Are you working at Squarespace?
Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
I like the options for theme designs and overall modern look of the designs.
Not extremely user friendly.. I found using wordpress a lot easier.
Helps me launch a website for minimal dollars and saves the client money.
- The cost is low, $20, and you can setup automatic renewal. Also, no hidden fees! - The domain comes with an SSL certificate and Who Is privacy - The interface is easy to use and the help pages were actually helpful!
- The cost of an online store is very high! Therefore, it is cheap to have your own domain but very expensive to have your own website through SquareSpace. - It took me a while to learn how to forward the domain name to another site but as noted in the likes, the help pages helped me to navigate this issue
We needed a domain for our online store. The SquareSpace Domain is ideal and comes with everything we need. Also, if we do start earning more money from the store, we can upgrade to a full website and store on SquareSpace.
Squarespace is very user-friendly, and they have amazing customer support
Squarespace's templates aren't very customizable, which we wish they were.
My company uses Squarespace for our website. While I love how user-friendly it is (a very non-tech savvy employee is our resident Squarespace expert, actually), I do wish their templates were more customizable, as we have hit a roadblock with our own template where we want more customization out of it but have customized it as far as it can go. Aside from that, however, it's a good product with great customer support.
It was pretty easy to setup and build a basic informational website
Not very easy to make small adjustments to their templates, and ofter have to find workarounds or change a page structure completely
No need to hire a professional web designer if you're building a basic site - unless you have very specific requirements for your site
easy to use and quick to build and well priced.
SEO is not robust and there is no SEO audit or guideline function. Also, email signup function is only for business account which is very annoy. Wix has that function for Solo users..
I use squarespace to build my consulting site.
I like how easy and intuitive this is to use. Compared to WordPress, it's a lot more user friendly.
I never figured out how to best use the SEO functionality
Learning to be visible nationwide. Having blog content is better for driving traffic.
Easy to use templates, can scale up with ability to add ecommerce and other functions
Less flexibility than wordpress, I use both for two different sites.
Easy to update, simple portfolio website for art and graphic design. I prefer having an all in one subscription for this site, since it is only used as a portfolio.
It's easy to drag and drop to build a clean looking website. The templates have gotten much better over the years.
I'd like more features to be available with some of the templates and a higher degree to customize layouts. Though what they have is great for basic users that are new to web design, some of the functionality built into the website could evolve.
Building a website that conveys what my business does, generates leads, and describes my services. The website has worked great in doing this.
It is easy to use for individuals who need to make regular updates and have no design background. The templates are clean, user-friendly and are designed with the user-end experience in mind.
The downside is there isn't as much flexibility to make edits if you ARE a designer as there would be in Wordpress. The functionality just isn't there for as much customization.
Our ED wan
Squarespace's user friendly interface makes it easy to navigate and update all our company information.
I don't have any dislikes at the moment.
Keep the company organized and make sure everyone is up to date with all of our locations and their different promotions. Squarespace has made it easy for employees to see as well as for the marketing staff to update.
Great website design, east to use product
Would prefer more drag and drop features. Can be difficult to learn at first.
Trying to market my company.
easy to use, templates, cheap----and really quick feedback!
really wish there were more options for beginners.
marketing, advertising, blogging
I love how easy it is to use. Everything I need or want to change can be done with just a few clicks
Honestly, I have not had any problems and will continue to use it as my website designer.
Networking. it is so easy to just hand over my URL than carry around a printed portfolio
Once you figure out how to use the program, Squarespace is relatively easy to use. There are a lot of templates to choose from in different categories, so you're guaranteed to have a nice website in the end.
While there are so many templates, they're not very customizable. Or, it's not easy to do (like Wix)... You definitely need to take some time to learn it before you dive into designing the website.
Problems include not being able to customize it with drag and drop. For example, if a client had a specific desire for the website, I wouldn't be able to do it for them because the templates are so specific.
Squarespace has professional templates that make creating a website for your business easy and nice looking. Businesses no longer need to spend 10s of thousands of dollars on a great looking site.
There is some limited functionality with Squarespace, as is expected in a templated site. And you can't upload your companies logo in the mobile view.
We've created great looking websites for clients that showcase their services and have increased their online presence and business.
Squarespace offers countless customization options that allow you to powerfully edit and create a site with a look unique to your brand.
The countless options comes with a bit of confusion when first beginning to edit as there is not enough help or description.
Creating an online presence and marketing
It has a clean look and can be easy to use.
Limited in what you can do for design capability.
Website offering services
The templates look really nice and sleek. If you are working in the creative arts, you should heavily consider using squarespace.
It's difficult to edit certain types of pages and each template has editing limitations. Your sacrificing user practicality for a sleeker design in most cases.
It's still easier than coding and essential to someone who doesn't know how to code.
SquareSpace is pretty intuitive for a millenial, and its designs are clean and professional.
It's pretty expensive for the limited extent to which I take advantage of its features.
Web hosting and easy CMS. Professional looking website for solo practice.
As a small, nonprofit organization Squarespace has been awesome. It's easy to get started, quite straightforward for those without any coding ability, and very affordable. The support team is helpful (there's a live chat feature!) and an extensive FAQ section for if you get stuck. There is also a fair amount of customizing you can do for a plug and play platform
Without extensive customization, most Sqaurespace sites look alike. It's not a bad look, but it doesn't necessarily stand out.
It allows us to have a nice looking website while keeping costs low. It also allows for different program managers to update their own pages, making it easy to keep content fresh and updated.
Extremely easy to use drop and drag editor
Squarespace sites have a certain "look", so it's hard for your site to look custom.
Needed a simple website with about pages, services page, and contact form. Easy to put together!
The fact that you can change things easily and quickly
Stuck with a template's features. Can't control your SEO strategy
Its easy to create a website from scratch
I really like the ease of use. Getting started with a website is easy with their templates where anyone at any level can start a website for their business. The templates and themes to choose from are very nice looking and have a wide variety that really can fit any business. I know they are more on the artistic side compared to Weebly and Wix but really they can work for any type of business. I've used Squarespace for my business website and help build two other businesses websites. Some people believe that SEO isn't achievable with these types of platforms but with one of the businesses I helped build their site and have them ranking number one for their top local term and in the top 5 for national terms. It is very possible to rank these sites.
When it comes to SEO, I'd say Squarespace is on the top of wisiwig website platforms. But there are still frustrations that come with not much flexibility. One of those is not being able to write your own meta descriptions depending on the theme you choose. If you choose one that has the hero image where you can fill in with text, that automatically becomes your meta descriptions. Or you can use a generic description for the whole site. I have tried to find work arounds and talked to support who said that isn't something that is changing in the near future. Meta descriptions aren't a huge bust in SEO but they kind of are for click through rate. The E-commerce side of things I wasn't impressed with. Limited functions from what I saw. I would for sure stick to Shopify for E-commerce.
Build websites fast, easily, and affordable.
Really great, easy-to-use design. It's easy to add new fields, tabs and landing pages, and the looks of our websites are clean but engaging, aligning well with our brands,
Lack of customization with photos, fonts and SEO.
Having our businesses' websites on Squarespace covers our general marketing and brand awareness with updates on events, newsletter sign-up widget, menus, retail and blog. We consistently hear that we have a really nice looking website which adapts to any medium (desktop or mobile).
I like the template designs and the font availability.
The page layouts have limitations. I wish there was more flexibility in the layouts. Also, there isn't enough ability to work on SEO so getting a higher ranking in Google is harder. It's also hard to duplicate a blog post and edit the content so the formatting remains the same.
The company was already using Squarespace when I took over the marketing and I've maxed out what I can use it for. I have been able to create a lot of webpages. I can quickly create a new webpage and place it where I want easily.
I love how there are multiple free default themes you can choose from. Each set up is beautiful and unique in its own style and taste. I thought I would need to purchase a custom theme, but the default free ones were just as amazing. The functionality and simplicity of "setting up" and "making a website go live" from a person who knows absolutely no code, is fast and easy.
You can not "edit" existing code. Yes- Squarespace has a custom CSS section, but this requires somebody to know code. If Squarespace had existing code, it would be easier for a user to change somethings around without having to code something from scratch. What I am ultimately looking for is something as simple as Squarespace, but as customizable as Wordpress. Squarespace sometimes seems too limited in what you can change in terms of design and user functionality.
The visual aspect of what Squarespace can accomplishing without knowing CSS/HTML5 is amazing. This saves me a lot of time if I want to get something up and running fast.
I love the variety of different layouts Squarespace allows you to work with.
I did not think the program was very user friendly and adaptable to the user's preferences.
Visual appeal. By using Squarespace I have been able to transform my resume and give it life!
Range of templates and it is conveniently laid out.
The UI for creating a website, no matter the template, is not user friendly. A site that should take a few days to build can take weeks because of this. There's usually no direct way to edit home pages or direct explanations of tools. For people that are not computer savvy and trying to create a site I wouldn't recommend this product, I would recommend WIX as it is way more user friendly compared to square space. SquareSpace needs help in their UI department and deff needs to do some user research to learn the different types of users they are working with because also, not everyone is a photographer and I feel like a lot of templates cater to that audience. For example, I am a writer and wanted to make a portfolio however there weren't any CV/portfolio designs for creative writers or marketers, so I had to use one that I thought would work and ended up building out my own site from scratch because it was too photo heavy.
Squarespace is giving us at my job a shopping cart to sell products, we have realized we can make money from this.
ease of use friendly platform great customer service
many steps lots of information to process
I did not have a website and now I do.
It gives new businesses who have no capitol a way to have a website and be online.
Because it's not open source and all contained, there are many limitations to design. Sure there are lots of themes, but EVERY theme has roadblocks. and given their clientele are people with little to zero web experience, they often wish they could do something that they cant achieve. the biggest problem is MOST of their themes utilize full width images, but none resize appropriately for mobile.
by having a website? being found online.
