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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
The simplicity and ease of use is awesome. And the customer support alone makes it worth it. The CMS is very intuitive, and in the event there is something you're unsure of, they have a wealth of resources available through their videos and help pages. Additionally, if there is something you can't find, their support team is ready and available to answer the most basic of questions.
The one thing I dislike is the small number of template available. While the templates they have are nice, it would be good to have more options and customization options.
Needed a host for my blog and squarespace has been awesome. I save so much time simply because the CMS is so intuitive. The support team is very helpful and the video library and help pages host a wealth of information.
It is very easy to make a website that looks like it was designed by a professional! Very easy to quickly add content as well.
Sometimes I wish it was more customizable.
We needed a website! We have a great website!
Squarespace streamlines the site and shop process. It's very easy to implement changes.
There is not much to dislike about Squarespace. The fees are higher than most for running a shop though.
I loved being able to add a shop within squarespace instead of linking to another website.
Interface, template, sync with Google apps e social media.
access to the content manager and a bit slow.
I needed to adapt my old site to access via mobile phone, however I needed to hire a web designer and it was very expensive. Now I can even adapt my website the way I want qua I want.
Squarespace comes with almost all the features that a typical website needs, from integration with social media, amazon, and has a full shopping cert service. Squarespace has a fairly good selection of themes. They all look good, but the selection is not great. Often that is an advantage because you do not spend time trying to hunt down "the perfect" theme. The Squarespace page editor is very easy to use once you get the hang of it. And their tutorial videos are a great help.
Over the years they have been adding a lot of functionality. The only functions that some of my sites need and Squarespace has not deliver yet is some sort of membership management and access control. Sometimes I want to provide some content only to a set of members. Right now there is no way to do this. The only way to limit access to a set of pages is to set up a global password for each page.
In the old days, if you need a website, you will use wordpress. Wordpress is really not as easy to use as people think. And because it is a popular platform, wordpress sites get hacked all the time. Now for most simple website building need, I use squarespace.
Design sense of templates Easy of use Value of cost
Quantity of themes - Wish there was a wider breath of themes
Have created a cheap, excellently designed portfolio for my photography business. This has allowed my clients and potential future clients to easily see my work and contact me.
This is hands down the best platform for quickly building high quality marketing sites for businesses, groups, or individuals. The integrations are powerful and the design is top notch.
There are very few weaknesses. Occasionally multiple edits/changes do not save properly.
I have used this tool for quick prototyping of marketing pages for business ideas/products as well as a landing page for lead generation.
Such an easy tool to use. You can pump out a highly polished great looking mobile and desktop website in no time flat!!
The price is a little on the expensive side but overall not a problem. Would like to see some additional templates in the setup section.
Easy development of business landing page for non e-commerce / non SASS product. Great way to get info out and have it look good, while also keeping in mind mobile and SEO.
I appreciate the functionality and ease of use of Squarespace. It is very easy to use and intuitive. There are plenty of design templates to choose from. It is very customizable even without having to use code. You are able to create forms that connect to your accounts in other services, as well as utilizing your own domain or purchasing one from them.
Specifically for form attributes it would be great to see forms reported out in data, txt, or excel type files for comparison of data. It is one of the features I would have really appreciated.
I am constantly redefining how to create a great user experience for those that are seeking my services. I have created several forms as a part of my website some are specifically for client recruitment and referrals. As well as surveys that I have implemented to assess use of site.
The theme design are really incredible and totally customisable without touch the code, but if you would you can do it.
You can't move the website in other providers.
Fast building and nice result.
Squarespace excels at making the process of building a website painless and even a bit of fun. The templates that the company provides speeds up the design process allowing you to focus heavily on content rather than form. Squarespace tools are tested and the functionality is seamless, there is no learning curve with Squarespace and you can get up and running in minutes and not bogged down in endless code.
Customization. Even though Squarespace is designed to be simple to use that leads to come cookie-cutter looks as opposed to other developers that have communities that create great coding tools. If you are good at code, Squarespace probably isn't for you.
Squarespace saves time and costs when working with developers - it makes a lot of the old webmaster tasks obsolete like uploading and organizing content on your website. This streamlines roles within our departments.
Squarespace has an option for almost any type of business. I like that I am able to easily take samples of my work as a filmmaker and photographer and make them easily accessible to potential clients. The blog support is excellent. I can access my blog through my phone if I like and create a great content while I'm mobile as well as sitting behind a desk. The analytics are excellent, as well. I get a good picture of who is visiting my website, who is reading my blog posts, and the source of these visitors.
I wish there were more templates made specifically for filmmakers. The bulk of the templates are made for photographers, graphic designers and small businesses. This is not to say you can't make the existing templates work for filmmakers. It would just be nice to have more specificity for this niche.
I use Squarespace to create and host websites as a promotion for my business. I also use it for its excellent social media connectivity to send out Facebook, Twitter and LinkedIn blasts that originate from my Squarespace blog. I've gotten much more visibility than I ever did with my Wordpress sites in the past.
Squarespace creates beautiful, clean, easy to navigate, scaling websites. Previously with Wordpress, my site seemed to take a day or two a month of upkeep, and updates were very time consuming. With Squarespace, I won't touch it for months on end. The back end is very efficient and intuitive. The designs are clean, modern, and all are HTML5 for SEO and will scale to mobile or tablet.
When I moved to Squarespace, I couldn't keep my domain on my hosting; it had to be moved to Squarespace. This meant to me, that I could no longer host files for clients to download on my server via an FTP uploader. After years of operating this way, I enjoyed sending a link to clients that was myname.com/thefiletheyneed instead of something through Dropbox. Also, I had to purchase a Dropbox Pro account to handle my volume. Additionally, if you want to make more custom code injections for Squarespace, it's quite a pain.
My clients have loved visiting my site because it displays photos well and loads quickly. I spend less time fussing with the back end than ever before.
Great templates that look great and function well on desktop and mobile.
There is a bit of a learning curve in the beginning.
It allowed me to build a beautiful and functional website that was affordable and gave my company a professional image.
I've been a Squarespace user for years and I love that they continually improve the platform, features and template offerings.
Although they allow for custom coding to enhance any aspect of your site, I feel that your hands are a bit tied if you're just a general user. What they offer is fairly comprehensive, but there are situations where you'd like something to be a little different and you don't have the option to make it work without a coder.
Fast turn around of launching new sites, working at your own pace and building a premium web presence for a fraction of the cost.
Squarespace makes it simple to begin creating a website for both business and personal use. As compared to Wordpress, where it's not clear how or where to go to about creating a website, Squarespace curates outstanding website designs and creates demo pages so that users can see potential ways to lay out their website.
As compared to WordPress or Drupal, Squarespace does not allow for as much customization. While do they allow a number of plugins (such as Stripe, Mailchimp, etc), they still do not have as extensive options as WordPress.
I used Squarespace to develop and launch a website and blog. It was easy to use, beautiful, and a great value.
It makes beautiful sites. It gives you clean templates to choose from that are already beautifully and professionally designed.
Without Google, I wouldn't know how to do anything custom with squarespace. It's very hard to deviation from the templates.
I needed a clean e-commerce website.
I have been using Squarespace since the time Anthony Casalena was first operating it out of his dorm room in NYC. Way back in 2003, I rejected the idea of having to pay a web programmer upwards of $150 just to make an edit to a page and so I dove in with Squarepace and have never looked back. The platform is built for a lay person and designer alike and provides the most seamless 3rd party integration imaginable with a highly selective group of platforms such as Mailchimp, Stripe and Xero. It has grown despite the size and scale of Wordpress. And there is a good reason for that. It's the Apple of the CMS world. If you are in the market for an easy to use platform with best of breed integration. This is the CMS for you.
Squarespace is not for everyone. It's ecommerce capability is very easy to implement; however, it your business is need of scaling this may not be the best alternative for your organization. I think the company could lean forward a bit and provide a few more templates than offered which it has done over the past couple of years. Customer service has improved as well.
I have used this platform as co-president elect of my local PTA here in Highwood, Illinois and also for my business. It has allowed to improve our communication by 100%. Plus it makes it easy for others who non-technical to contribute to site as well.
As someone who has a good eye for design, but lacks deep coding skills, Squarespace is a perfect platform for letting me take an idea and turn it into a fully functional gorgeous product.
I'd like to see more integrations with 3rd party apps. For example for email, Mailchimp is the only built-in option. While I like MC, it would be wise to offer more options over time across mail, commerce, and social media.
Cost and time for developing sites has traditionally been very high. For most marketing sites, Squarespace helps get a polished looking web-presence up quickly and relatively inexpensively.
As a developer, I like that it's developer friendly, full access to HTML template system, Git support, and good documentation.
Not an open platform. Can't extend functionality with plugins like you can with Wordpress.
Fast cheap website development
I just switched from Wordpress to Squarespace primarily for the modernization of my platform, squarespace is phenomenal from customer experience to back end inputs
I sometimes struggle with the editing features - would like these to be more robust
I use squarespace for my personal portfolio - driving people here has done wonders for interviews, etc.
Squarespace definitely punches above its weightclass in terms of style. They produce great looking websites right out of the box, and a little bit of tinkering can let you put a creative and unique twist on any of their already great themes. Plus the content management tools and integrations (like the new one with Getty Images) are really simple and powerful.
The editor times out all the time for no reason. I can sort of forgive it because I know what a crazy piece of web software they are trying to squeeze into my browser... but it needs to get better. Non technical people would find it infuriating to lose a half-written blog post in the days of Google Docs. Also, there needs to be more answers in the help section. The community is great, but it is about 50/50 on having answers to questions. The help platform itself is well built out, so just get the QA team to spend a week getting questions answered. I am all for crowdsourcing, but being too distracted to answer questions you know people care about would be a dumb way to slow Squarespace's explosive growth.
Sometimes clients just need a blog. Give them a squarespace site and you are hooking them up with something that looks like it cost 5-10K for a fraction of that price. We use it for personal sites for some of our bigwig clients' bigwig execs.
I've built a dozen websites using Squarespace 6 and 7. I most like the ability to customize every page within the CMS. Want a dozen different call to actions throughout the website? No problem. Need a form on the home page without creating a new template or placing it within iFrames? Yup. Unlike other systems, you're not limited by templates such as a 1, 2 or 3 column or contact page or sidebars per template. Pretty much every page is completely customizable. Think of Squarespace templates as a starting point as opposed to a rigid design you must work within. The form builder is exceptional and also completely customizable. I also appreciate the walled garden approach leaving updates to Squarespace. I never need to update update the CMS to prevent hacking or malware (Like open source Content Management Systems). Pricing is extrememely affordable and integration with online platforms like OpenTable SoundCloud, and an exceptional small business e-commerce system built into the platform.
SquareSpace templates do not offer all features on every template. Its important to research each template to ensure it has the functionality thats important to your business. As an example, certain templates will not allow you to customize the blog. If you wanted to add a call to action in a sidebar as an example, you may not be able to do this within the CMS. Now, that said, you do have full access to the CSS but honestly, who wants to muck around in the CSS? The most customizable template offerred by SqSp is called FIVE. It's a good place to start and you can always change templates at any time by downloading a new template and migrating your content over before going live.
Use SquareSpace if you're company is relies upon visual marketing to convey the value of the service being provided. Interior Designers, Architects, Photographers etc... should consider SqaureSpace. It's also a great tool for begining content or inbound marketing practitioners. Creating landing pages is a snap and its form builder integrates with seamlessly with MailChimp and Google Drive for email segmentation and campaigns.
What i like is that it gets you and your product/service in style! With templates that are a joy to see, amazing to engage online. What it does exceptionall is give you outstanding presence in the digital space. Its simple enough to use and deploy, brilliant for attracting traffic. Among its better features is Live Chat, as it comes with useful user support when you need it.
For it is a good tool to have, with usable features and functions that help with better, effective online presence. Not that easy to implement but you soon get the hang of it. Oh, it integrates well as well with necessary online exposure tools.
It solves the problem of automating an online presence, via website. Gives us better digital optimization, aesthetic appearance, professional outlook.
It's remarkably easy to use, edit and looks great on mobile.
Occasionally I can get stuck with some spacing issues, but typically it's an easy fix if I slow down.
Squarespace is much simpler to use than WordPress. With WP, we constantly had to update plugins and editing issues. Squarespace looks better and is easier to use.
We like the diversity of models SquareSpace offers. They have a habit of being contemporary and simple, and are highly individualizable. It is significant that the representations are highlighted, and SquareSpace's elemental figures make this possible. Every couple of months we update our blog's main Gallery, a collection of photographs that showcase a particularity. After choosing a grouping of pictures from my anthology, SquareSpace supports the configuration of the gallery room, transfers the pictures to observe the way they would look as a whole, and furthermore transfers the authorship symbol so that it doesn't rely on a fundamental part. We then examined the visual representation before issuing the release.
I require the images I am going to display to be in the center and in front of each chapter of my website. The display sheets are excellent with respect to this, however not so with my journal. This is where I believe SquareSpace can make progress. It is only possible to display a limited representation through circularity.
The fundamental goal we have on the website is to exhibit a limited portion of the work I do. In this perspective, SquareSpace has been ideal for the goals we have, as it offers a noticeable presence and allows editors to contact us directly about photo requests. The convenience of updating the website features, and in particular the highlighted Gallery, has been one of the most important reasons we settled on SquareSpace for almost 3 years.
I had someone else design my sight and then decided sometime later to make changes. I love that I can do that myself. I don't have to hire someone every time I need to make an edit, add a section or replace a photo.
Now that squarespace offers its own email or newsletter service, it blew up and ended the ability to seamlessly do this through my email provider. That's disappointing and more work.
I can have a professional looking website that is easy to manage and update and affordable. I don't have to hire someone to make edits or changes when I need them.
Quick start up and easy to use for anyone looking to get their site up and off of the ground.
Tools sometimes are too simple and can use a bit of compexity for those looking to do more than just rich-HTML.
Outreach to clients via a biz site.
Highly customizable templates provide the bones so you can spend more time on the front end.
Customization limits w/o coding experience.
Selling sites at an affordable cost means making business ownership more accessible, and encourages entrepreneurship (entrepreneur's need websites)
Squarespace is easily integrated with payment options, calendars etc.. I've most enjoyed the ability to build, edit and maintain my website, along with all the available features they have to ffer.
I find that the website design options can be tricky, when inputting your own code for design purposes. There are some aspects of the website building that aren't particularly intuitive either.
its giving me a calendar, website, and payment processing all in one, this is great for me because everything is in one place under one account. I can track statistics of comings and goings from my website too. Which is AMAZING.