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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
I've been using Squarespace for years to develop some of my websites. I've created three websites over the years, and my experience has been primarily positive. It has beautiful design templates with limited customisation options, newsletter, blog, SEO and analytics. It's excellent to create basic, shop-window-style business websites. In higher subscription tiers, eCommerce and payment gateway/account creation are also available. It also allows you to create a free bio site.
It is somewhat expensive, even the standard business option, and for more advanced features, such as custom code injection, eCommerce tools or account creation, one must pay even more. In the standard subscription tier, the customisation is limited. It tends to run relatively slow when your internet connection is not that fast, and it uses a lot of battery life on a laptop.
As a small business owner without technical coding skills, creating no-code websites for new projects from scratch is essential. Squarespace enables me to set up and customise sleek template-based websites within 15-20 hours, including a few pages of content and images, a blog, a newsletter sign-up form, social media links and SEO/analytics.
Our customers are able to browse our products at comfort of their locations,we are also able to manage our inventory with an easy-to-use interface and quick view into our variants and stocks.
Arrangements of templates are confusing due they look alike all.
Perfect online transactions platform with limitless capabilities as well as landing page.
We are able to effortlessly manage our orders and and engage with our clients.
According to my experience,all functionalities are perfect.
Clients are always on our site,able to browse our products/services with effective online transactions. We have automatic sales and tax calculations as well as reporting.
Easy for our visitors to go through our products and have effective online transactions.
It has zero errors according to my experience.
Manageable online storage with limitless e commerce capabilities.
it is very versitle and the customer service is very good
sometimes the website freezes and it does not work and i get locked out
helping connect with clients and good with seo
I appreciate the combination of tools available within the website, along with connections to other companies. Not only do I use their website but also their scheduling feature and that automatically connects to Zoom so it's very streamlined.
I wish there were more templates available for the website. They have made it easier to edit them, but some components are still not very flexible. Also, being able to work on a second template to test it out before going live would be super helpful.
Squarespace solves the problem of having a website and a scheduling system. It's easy to integrate the two together, it connects to my calendar availability, and works well for group events too. I don't have to worry about reminding clients, setting up Zoom links, or overbooking anymore.
The way it makes it seamless to design websites without coding via JQuery and HTML5.
Everything is perfect, but it is a bit confusing to install new plugins.
Website hosting. Content management.
Squarespace allows me to effectively create stunning websites rapidly via drag and drop editor functionality.
Some tools like plugins incur additional cost.
Designing websites rapidly with free CSS templates which doesn't involve any code.
The interface is so easy to use as a designer, user, or someone who is just starting out and looking to build out their portfolio or online shop. The extentions are always extremely easy to use
I think the updates could be more frequent, and the lack of animation customization is a bit hard to work around. But I do believe squarespace will add these in sooner than later.
The problem squarespace is solving is being able to design a gorgeous website that is unique and brand forward for clients in an easy way as well as hand off assets without the stress of code or potential site breaks.
I like squarespaces' user-friendly design customization
The advanced commerce plans are a bit pricey.
Can build a e- commerce store even on a tight budget.
Easy, fast & high performance. Other people comment how good they are
not much. everything is good. The shopping cart & e-commerce is focussed on US residents I think.
hosting good quality sites
What I like the best about Squarespae is that it is intuitive and user friendly. I can have several of my team members go into the platform and make updates, send out newsletters and add more to the website.
I wish there were more creative options available for the homepage -- for example, the ability to have moving photo carousels, or several video clips. I would like to see improvements in this area.
Its been a great partner for our promotions as an organization -- the newsletter creation function, our website (one that has grown with us as we've grown), and also integration with various programs we use such as Google and Network for Good.
The templates are beautiful and easy to use.
Limited capacity to edit templates and the email marketing function is limited
Templates are already pre-built so I don't need design expertise to build a website
The templates make website building easier.
Some of the tools are hard to find because it was on another page.
Building the website quickly by using the templates that are available in Squarespace.
Squarespace works differently from WordPress, etc., in that it has easy-to-fill sections that can be added, customized, and removed.
Squarespace is expensive; no way around it. The student/faculty discount helped.
We use Squarespace for our professional business page.
Squarespace easily allows many types of users to create their own websites. WhenI began using Squarespace, I barely had an understanding how to create a visually appealing and professional online portfolio. Their platform is so flexible that the more time I've spent using the site, the more confident I've become in my ability to create a more nuanced portfolio. They make me feel like I'm in control of my site - but not without their help.
Despite the positives, Squarespace is not a one-size-fits-all platform. My biggest frustration is that their downfall is literally in their name - you have to fit everything in squares. For most websites, this is a common-sense thing. But when trying to upload photos to my site, I often feel frustrated because they are so difficult to format. It takes a lot of patience to make them consistent in size and shape. It may just be a user-error, but I've talked to other about this and it seems to be a platform-wide issue.
Squarespace allows me to showcase my UX work online to create a professional and appealing portfolio. I can easily update my portfolio as my work changes, and it allows me to save drafts and come back to certain pages I'm still creating. It's super flexible in this way!
Squarespace is super easy to use, especially for people who don't have much design or website-building experience.
Not much. It does take a while to familiarize yourself with the platform but the how-to guides and customer support is very helpful.
Creating a website that reflects my brand, on my own and within a reasonable budget.
I moved over from a competitor (Wordpress) over a year ago, and Squarespace offers a far superior, more user-friendly experience. The interface is highly intuitive, and I'm no longer plagued with spam.
Templates could be more customisable. I'm very happy with the look of my site, but I'd like to be able to tweak some UI aspects a bit more.
Being able to update my website without having to pay for and wait for a web-designer to do it is a great experience.
The first thing I love about Squarespace is the price. I decided to make my own website for my acting/modeling career and Squarespace allowed me to keep my startup costs very low because their prices are so affordable. I also love that you don't have to be a web designer to use their templates and make a good-looking website.
As I said, I'm not a website designer, so I was limiited to the templates they had available. Squarespace does a nice job providing multiple options, but it would always be great to have more customizable choices and more templates to fit the look I'm going for. I was definitley satisfied with what I got for the price, but it did kind of feel like my website was a bit "cookie cutter" looking compared to what I had seen other people produced who recommended Squarespace to me. That being said, I feel like what i got for the price I paid was well worth it for me.
Biggest problem I solved with Squarespace was making my own website without spending a ton of money. I had never done anything like this before, so it was awesome to get something so cheap that looks so good! I've also realized that it's not nearly as hard as it sounds to create a platform for your business if you have the right tools. It made me feel much more professional being able to link my website to my emails, have a website with all of my images to send to prospective agents or provide during casting calls, and to market myself on my own as well. I had never considered building a website before until a good friend of mine recommended I try Squarespace and I'm very glad I did.
Squarespace is incredibly easy to use, maintain, learn, and share. It's got so many features to help new (and long-time) users create stunning websites that stand out online.
The two areas that Squarespace needs some work: customization and as a company. They're great at the simple things but don't give pro users the ability or backing to go all-in on designs that require more than the platform's design.
Helping high-end service brands appear high-end online.
I like the drag and drop. For commerce, printing labels easily and invoicing in great.
I would like to be able to customize sharing media for categories of commerce.
I am selling fun products that bring a community together.
The interface to create a nice-looking and lead-producing website is fantastic! It is super easy to set the e-commerce portion and has lots of great tools to help you collect and respond to leads. You can integrate other services such as Mailchimp if needed, too.
Some add-ons can get a little pricey, but most are worth the extra cost. Also, some of the tools can be hard to find, but once you learn your way around the platform, it's easy sailing.
I use Squarespace to host my business website, where I have my blog posts and an area for people to book appointments with me. It also takes payments from the clients, so I don't have to. It's great to have everything on one website where my clients and I are happy with the whole process.
Squarespace makes building and maintaining your website easy. While there are options to add code and customize it further, there's no need to have a development background or to understand web programming languages.
Because I am a web developer, sometimes it's a little difficult to get the look and functionality I'm going for, but that's probably within their business model and can't be something that's complained about.
Very easy and fast to spin up quick one-off sites! It's also opened it up to allow more collaborators and content creators, therefore eliminating the bottleneck of IT.
Squarespace is 100% customizable with any website visions, any views for sales, marketing, and other business needs that come out of a website's utility. Its full integration with other services is great as well.
Squarespace could use more integrations with newsletter importations. For example, we collect emails from people who join our Facebook group, and it would be nice to be able to automatically import that into our newsletter email database on squarespace.
We're working to build an accessible website as well as producing newsletters that can work to market our events, community, and products we're selling as well.
I like how it's picture-focused. I can showcase photos and organize them the way I want. It's also easy to use; after a few quick tutorials, you'll understand how to edit the website yourself. No expert experience is needed.
I wish the website were a little more customizable. I would love to be able to move sections or text or photos around the page more easily, but I understand that everything does look uniform, and that's the Squarespace style.
I have solved the problem of needing a website that I can put together myself. I was also able to get my domain through Squarespace, which made the process easier overall.
Pros: The ease of the web UI that it provides has thousands of easy-to-add extensions. The fact that it's one thing to do it all! how easy it is to add and remove differnt things.
Cons: sometimes you know how you want it, but it just really doesn't want to look how you want it to i have had a few crashes as it does use a little bit of ram (random access memory)
Making a professional website and allowing others to edit and adapt what I have made to suit the different art we sell. We feel that we have sold more phone cases as a result.
I love how their platform is easy to navigate and understand. I like how easy and fast it is to create a website and the convenience of managing multiple websites on one platform.
I would say I dislike having to pay additional for more features and other features that are only available for enterprise and not for personal use or small size websites.
I like having a quick overview of multiple websites, being able to also manage our Google Workspace, and easily adding new email address through the same system.
It has many features that i use to make my website look very slick. i can easily edit and change my website quickly
it can be hard to put the website up to find on google
i can guide potential clients to my website where they can buy my products
I was a happy Squarespace fan and customer for many years. The platform is really easy to get a beautiful website up and running without having to know a stitch of coding. The user forums were extremely helpful whenever I lost my way.
Its best feature can also be its setback. It's so easy to use and everyone is using Squarespace. So there's a good chance that your website will look like everyone else's. That may or may not bother you. Certain features are only available through certain templates. This was a little frustrating since the fonrt
I was able to have my own online portfolio to share my work with clients
I've tried truly every single website builder out there, I think. I've had my website on Wix, GoDaddy, even Google Sites. This is definitely the best to get your website looking good right away. The themes are simple, but it looks PROFESSIONAL, no matter what you do, which is a big plus. Then, once you learn about how to customize more (HTML, images, etc), it really gives you a ton of options and uses for the website - plus, you can get fairly creative with options too!
The site builder is definitely more intensive. It occasionally lags, and it's slightly too easy to accidentally go back a page and lose everything. I really wish there was an autosave, and I wish it was slightly faster in terms of loading time. HOWEVER - the options are really easy to use and despite the intensive processing power, it lets you do quite a bit, so it's absolutely worth the tradeoff.
There are obviously the basics of a website, but there are a ton of really unique uses for the site which I'm a big fan of that save you from having to pay or use another service. - I don't have to ever send a Google form to a client. You can make a hidden page (and you can even hide the logo and navigation for just that page) and keep the form there. Plus, it can integrate right into Google Sheets (just like a Google form). - I have a hidden image page for uploading images that I need to link to from other places (like my email signature). I just copy the URL from there and use it wherever else I need it. - Instead of using something like linktr.ee, I have several link-sharing pages for posting on social media to help direct everyone to my links (plus everything is branded). - SEO! This one is big. If you google my business name, I'm almost the entire first page of results, with the majority being my squarespace site. Basically, you can find some ways to keep everything focused around your website, which helps people find more of my content and services!