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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
Sponsored
$29.00/month
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 19, 2021
 Source
Overall Rating:
5.0
RS
Raghav S.
Software Developer
Share
"WordPress Modern CMS To Create Website Portal With Dynamic Content"
What do you like best about WordPress.com?

WordPress is an advanced Technology Website development Tool for eCommerce and other business platforms. Everyone can buy its development packages for their business and create a website on the cloud. It provides a complete package to develop a multi-functional website using plugins and themes. We can change the website theme at any time according to business requirements. SEO Friendly to change the meta title and description.

What do you dislike about WordPress.com?

No Error was found in website development and installation. It is an easy way to add plugins and templates for websites.

What problems is WordPress.com solving and how is that benefiting you?

We are using WordPress CMS for our business clients and develop multiple eCommerce websites for client websites. It allows installing a WooCommerce plugin to develop an online store for medium and small size businesses. WordPress dashboard is user-friendly to check business sales and check user activity quickly. In an open source Content Management System, We can add content images for web pages and create a blog post with keywords titles to increase Google search ranking.

Mid Market (51-1000 emp.)
Jul 09, 2021
 Source
Overall Rating:
5.0
HR
Himanshi R.
Digital Marketing Executive
Share
"Best way of making your websites"
What do you like best about WordPress.com?

Wordpress is an websites creating platform and also a CMS (i.e Content management system) . from this it's so easy to publish our content , can chhose our sites themes .. can download more themes .. Not only websites .. we can create our own blog, business websites , forums , membership sites, resumes , portfolios .... pretty much everything. we can posts articles , we have plugines option It is most popular way to create an ecommerce store. Wordpress.com is for paid services that is powered by the Wordpress.org software.

What do you dislike about WordPress.com?

Have been using this sites fir 1.5 years .. so far i liked everything ... but i don't like every now on then software updates.

What problems is WordPress.com solving and how is that benefiting you?

okk starting with making my own website. and posting blogs n posts on clients websites. many of my clients used this for ecommerce work. it comes handy .. like making sites are really amazing n easy .. can manage your websites from any computer. also design of our website are 100 percent customizable. It is fast .. we can load every part of websites again and again .

Mid Market (51-1000 emp.)
Jul 08, 2021
 Source
Overall Rating:
5.0
JK
Jayesh K.
Junior Software Devloper
Share
"No other bettertool for website design."
What do you like best about WordPress.com?

WordPress is a simple and easy to learn and deploy tool for bringing anything, whether it is a blog or any commercial website, to the world of the "World Wide Web." WordPress tool could be learned, developed, and maintained in a short amount of time. (definitely, you have to practice to gain mastery in it). It comes with many useful inbuilt plugins that help track the reach, a number of visitors, numerous inbuilt or 3rd party themes, integration with the payment gateways, inquiry forms, customer reach, search engine optimization, data analytics etc. Or even if you are looking only for the smaller scale to publish your blog, you can do it for absolutely free (for a lifetime) and with many free supporting features, those are mentioned above. Once created, websites can further be maintained with mobile/tablets apps & supported by all significant operating systems.

What do you dislike about WordPress.com?

Well, WordPress delivers all the needful, but it is not possible to make even small changes using mobile applications.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is perfect for creating an online company portfolio, using the following. 1. Website designing, 2. Customer outreach with a analytics report, 3. Building Raptor, 4. Inquiry forms, 5. Basic Surveys, 6. sales,

Mid Market (51-1000 emp.)
Jul 02, 2021
 Source
Overall Rating:
5.0
Nabin P. avatar
Nabin P.
Ceo
Share
"Most powerful Content Management System"
What do you like best about WordPress.com?

WordPress is easy to get started. A huge number of themes and plugins are available to develop any type of website without any programming skills. It can be deployed in the cloud in few clicks.

What do you dislike about WordPress.com?

WordPress is slower and less secure than custom web applications.

What problems is WordPress.com solving and how is that benefiting you?

Web development using WordPress is easy and lightning fast. With WordPress, we have more customers yielding more revenue.

Small Business (50 or fewer emp.)
Jun 22, 2021
 Source
Overall Rating:
5.0
Kharim T. avatar
Kharim T.
Blogger
Share
"This is the best CMS to create a website"
What do you like best about WordPress.com?

I love that with WordPress.com you are able to manage you blog and connect all your blogs under one dashboard. It's very easy to customize your website, install plugins, write blog posts or manage pages. You can also track stats and much more. There is a lot that you can do it wordpress not just creating a blog, you can also create forums, online stores or just about basically anything that you want.

What do you dislike about WordPress.com?

I wish that the layout was able to be changed to our liking. Like personalizing the dashboard area to our liking. Plugin confilctions are annoying and especially if you don't know how to solve the problem it can be quite frustrating.

What problems is WordPress.com solving and how is that benefiting you?

It is much easier to check on all my websites when I login there, rather than going to each individual site.

Small Business (50 or fewer emp.)
May 08, 2021
 Source
Overall Rating:
5.0
CT
Cornel T.
Owner/Manager
Share
"Great Internet Site Management for Beginners and Advanced Users"
What do you like best about WordPress.com?

I love that my internet guy can log in and make all these technical changes, and then I can log in and make fundamental changes like adding photos, videos and adding pages without knowing how to code a website.

What do you dislike about WordPress.com?

Maybe there is a great WordPress tutorial out there, but when I was first sent over WordPress, I was given very basic instructions, and from there, I had to figure out a lot on my own,

What problems is WordPress.com solving and how is that benefiting you?

I've found that I don't have to send every little change to my IT guy, that I can log in and make most changes myself. However, if it is too technical, he has the log-in as well and can make those more technical changes without having to worry about what font to use or what picture to place with a page I'm writing. Also, I have a girl who does blogs for us, so by giving her a login, she can make changes to the blog area of the website without having to worry about coding over anything else.

Small Business (50 or fewer emp.)
Apr 21, 2021
 Source
Overall Rating:
5.0
Teresa B. avatar
Teresa B.
Realtor
Share
"Wordpress is easy to use"
What do you like best about WordPress.com?

I like how easy it is to post on the website. I also utilize the Press This tab add-in on Chrome. I can post anywhere anytime. These tools make it easy for me to keep fresh content flowing to my blog. I also like that people can engage with likes, follows and comments. There are many beautiful themes to use and to modify to make it my own.

What do you dislike about WordPress.com?

There are almost too many themes to choose from. It is hard to choose but I found a theme I love and I have been able to customize it just the way I want.

What problems is WordPress.com solving and how is that benefiting you?

It was hard for me to keep my old blog up to date. Just hard to find time to go through all the steps to add new content. With Wordpress, I can quickly put up lovely posts. I then share these posts on my newsletter an social media so that I can drive traffic back to my site.

Small Business (50 or fewer emp.)
Mar 26, 2021
 Source
Overall Rating:
5.0
pradeep c. avatar
Pradeep C.
Looking For An Opportunity Where My Experience As A Freelance Photojournalist In Travel And Tourism
Share
"Ideal Tool for all"
What do you like best about WordPress.com?

Oh, everything. it has made my life simpler.

What do you dislike about WordPress.com?

A few constraints like logging in at times

What problems is WordPress.com solving and how is that benefiting you?

My feature writings and posting them for the world to see and read

Enterprise (> 1000 emp.)
Mar 19, 2021
 Source
Overall Rating:
5.0
Annya C. avatar
Annya C.
Senior Software Engineer
Share
"Quickly generate your blogs and websites. Develop post & monitor analytics anytime and anywhere"
What do you like best about WordPress.com?

If you want a website developer to design your website, or perhaps a basic blog creator, WordPress will assist. It offers you stunning templates, customization options, and the ability to create whatever you want. Several other systems come with glitches and challenges, but this is the one really stable, and we haven't had any issues. The layout collection fits the requirements of so many need scenarios, blogs posting and numerous other web development programs.

What do you dislike about WordPress.com?

In fact, the only flaw Wordpress.com seems to have would be its service personnel and at the moment it is as though it has no service and whether there are issues or other queries, it's also very hard to find them all and contact them, I feel it is imperative that this website implements changes to discourage the customers from getting issues with app.

What problems is WordPress.com solving and how is that benefiting you?

I am using Wordpress.com since last two years, and honestly I feel very happy using this to build and operate my corporation's websites, since it is elevated and fully knows my web development demands. Through this tool, I am able to introduce websites with elegant templates its high flexibility has made it easier for me to improve my work tremendously.

Mid Market (51-1000 emp.)
Feb 03, 2021
 Source
Overall Rating:
5.0
JC
Jordan C.
Rpa Developer
Share
"Build websites with ease"
What do you like best about WordPress.com?

Wordpress is easy to use and easy to deploy. No complex coding experience required unless you are willing to do further customization.

What do you dislike about WordPress.com?

I would be much appreciated if most of the third-party can be free. For instance, the UpDraft Plus has a limitation as to where you need to backup to unless you purchase Pro licenses. This is the downside of Wordpress.

What problems is WordPress.com solving and how is that benefiting you?

Wordpress allows users to update the contents of the website freely and easily. No developers are involved in this instance therefore maintenance cost can be greatly reduced.

Small Business (50 or fewer emp.)
Feb 02, 2021
 Source
Overall Rating:
5.0
Nishank S. avatar
Nishank S.
Sr Executive Customer Care
Share
"The best platform for setting up Front and Backend for a Business"
What do you like best about WordPress.com?

Usually, companies use or bloggers use Word press to manage there website and template changes. But in my company we are using the not just for our website, we are using it as Woocommerce. Being as executive I don't much about the technical stuff but it make the think easy and makes things available on a single platform.

What do you dislike about WordPress.com?

So much to learn. I mean my company has a team of 3-4 person in the IT department just for developing the website and making the Backed more suitable for making the thinks run smooth. So, In short, may be for once but you would need a tech guy for a small E commerce setup to make it work smoothly.

What problems is WordPress.com solving and how is that benefiting you?

No extra changers. We don't many so many plugins and your tech guy can customized the website and Backend as per the things required for running the business smooth. At my work I can raise tickets, complaints, emails, order confirmation and many more things.

Small Business (50 or fewer emp.)
Dec 28, 2020
 Source
Overall Rating:
5.0
CL
Christian L.
Ceo
Share
"WordPress.com es la mejor elección para crear un sitio web en minutos"
What do you like best about WordPress.com?

WordPress.com tiene un panel de administración con una estructura muy fácil de usar. Tiene temas muy intuitivos para la vista del usuario y que se adaptan a múltiples dispositivos. Me gusta también porque tiene precion muy razonables. Además, tienen planes con gran capacidad de almacenamiento. Viene integrado con Google Analytics.

What do you dislike about WordPress.com?

Me disgusta el hecho de que el soporte técnico especializado solo este disponible para los planes empresariales y de negocios.

What problems is WordPress.com solving and how is that benefiting you?

WordPress.com es una herramienta que me libera de distintas tareas, como la compra de un dominio, la instalación un certificado SSL o la integración de Google Analytics. Además, tiene planes con gran capacidad de almacenamiento a precios muy bajos. Por otro lado me permite hacer copias de seguridad y restauraciones.

Small Business (50 or fewer emp.)
Dec 14, 2020
 Source
Overall Rating:
5.0
Mohammed A. avatar
Mohammed A.
Full Stack Web Developer
Share
"With WordPress you can easily build your website"
What do you like best about WordPress.com?

Easy to develop and build, it is possible to expand appearance and functionality using plug-ins and add free or paid components or features easily and has a very large community that helps solve the problem that you may face, and you can fully control your site, and one of the main advantages is ease of search engine optimization (SEO) according to For my experience it is classified from the cheapest way to build websites where you can build any website of any kind through it

What do you dislike about WordPress.com?

Security-related problems and also with the proliferation of add-ons, when adding any add-on may have gaps, and also since it is open source, all developers know the basic structure of the code, so if you use large number of plugins increases server requests and slows the site

What problems is WordPress.com solving and how is that benefiting you?

Building simple websites that do not need special features, such as news sites, promotional sites and introductory sites

Small Business (50 or fewer emp.)
Nov 19, 2020
 Source
Overall Rating:
5.0
Shulaya T. avatar
Shulaya T.
Financial Representative
Share
"I love Wordpress for my blog!"
What do you like best about WordPress.com?

The best thing about Wordpress would have to their dedication to providing you with all of the resources that you need when getting your site up and running. Not only do they give you the tutorials to follow, but they also help you to find your nexts steps if it is taking you a while to get up and running.

What do you dislike about WordPress.com?

The only thing that I dislike about Wordpress would have to be manually updating some of the plugins that you add to your site.

What problems is WordPress.com solving and how is that benefiting you?

The problems that I am solving with Wordpress.com would be to have a platform to schedule my posts and give me themes and design support for my website. The benefits that I have realized from using Wordpress.com would be the expansion and rebranding of my blog with the help of some of their resources.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
Angel W. avatar
Angel W.
Corporate Communications & Marketing Specialist
Share
"Wordpress is great for making your companies website speak for itself!"
What do you like best about WordPress.com?

In the recent years I have learned so much about WordPress I’ve taken several classes and I have been able to navigate it so easy now that I know how to use it our companies website runs off of work for us and it works really well and we always get compliments on our website and I truly believe that it wordpress being behind it helps with all of that you can easily change an update several things on your website and know that it’s going to be secured and backed up the Wordpress You don’t have to worry about doing something wrong or ruining your website by experimenting you’re trying things out it’s a really great program

What do you dislike about WordPress.com?

I believe that if you don’t have training in this program that it would be more difficult to use when I looked at the program before I had training I kind of felt like I had no idea what I was doing even if I was clicking around and I didn’t know where or what I was doing I had trouble navigating and figuring out how to change settings and I just believe that if you don’t have proper training or school or taking a certificate class so you will have issues navigating through WordPress and being able to utilize all the really great features that it has of course you can Google any issues that you have and try to find answers that way but I would highly suggest that you take a course in order to properly learn WordPress so that you can benefit from it truly

What problems is WordPress.com solving and how is that benefiting you?

I’ve been able to create a really good website that I’m able to always add to you and optimize and change and update and create new improved pages and make sure that everything stays in our brand guidelines and reflects everything that our company wants it to reflect I think that it’s a really good product for people who are in a smaller business but want their companies website to be able to be demonstrated as if you were a international company very large and I think that word press does help you do that.

Small Business (50 or fewer emp.)
Nov 11, 2020
 Source
Overall Rating:
5.0
MG
Matthew G.
Associate Product Manager
Share
"Great platform for building a website as someone with zero experience."
What do you like best about WordPress.com?

I really love how many plugins are available! They really enabled this platform to make web programming SO much easier than I ever would have imagined. My colleague and I were able to set up a couple of very professional websites this summer, and we were really pleased.

What do you dislike about WordPress.com?

Sometimes things can be a little buggy. Not being a programming wizard, it was hard to resolve issues on the site since we were somewhat removed from the actual code governing the formatting/function of the site.

What problems is WordPress.com solving and how is that benefiting you?

We've set up a site for doing online sales of some of our products, and we've also set up a professional website and a bunch of landing pages for advertising our services and getting people to contact us about working together.

Small Business (50 or fewer emp.)
Nov 03, 2020
 Source
Overall Rating:
5.0
Gurpreet A. avatar
Gurpreet A.
Operations
Share
"You can get your site up in minutes with WordPress"
What do you like best about WordPress.com?

It's incredibly easy to use, you can navigate around the control dashboard very easily and it takes a matter of minutes to figure out how to use it. You don't need to be a coder to set up your own website. You can build your website in a staged environment, save drafts before publishing and change as you go. The other great feature is that there's a plug in for everything! For example if your site is a journalism site and you have guest authors, you would normally need to create an account for each author and give them the relevant rights to post up articles, but this seems like a lot of work for guest authors. You cam get plug ins that deal with this. Plug ins also let you avoid editing things in the CSS editor itself so you don't have to worry about compromising the integrity of your site. I know there will be some tech boffins who will say the plug ins probably aren't as good as being able to code yourself and they may well be right but if you are a novice who wants to build their own site and you don't mind learning then I think WordPress it great. There's a plethora of online material to help you too so you can't really go wrong.

What do you dislike about WordPress.com?

There's not enough access to high performing templates. You would really need to buy one like Avada for example. It would be great if you could access more higher rated templates. Sometimes adjusting the image for the top banner can be a little fiddly but once you work it out it's fine.

What problems is WordPress.com solving and how is that benefiting you?

The ability to build and deploy a website quickly. With WordPress comes a community and so you don't feel like there's no support if you do have a question. It lets your bring to life something you might have seen on paper, granted it is only a website but it's your way of putting your brand out there.

Mid Market (51-1000 emp.)
Oct 18, 2020
 Source
Overall Rating:
5.0
SG
Samiksha G.
Founder
Share
"Create Advance And Responsive Website Design Using WordPress Business Plan"
What do you like best about WordPress.com?

WordPress is complete website design and development software. Here we can purchase domain, Hosting space everything with in reasonable prices and design responsive website design for business. In WordPress Business plan we can Customize whole theme and plugin using 24/7 customer support. It gives advance drag and drop option to design a multipurpose business website. WordPress is secure and provides fast webhosting services for business website. We can upgrade any business plan according to business requirement and start a new business very quickly.

What do you dislike about WordPress.com?

We have no issue with WordPress. It is useful website development tool to design business website in low budget. No CSS and HTML coding required to develop business website.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is a new generation tool to create business website and provide advance option to add product, services. By the help of WordPress tool we can create a large business website online. We can manage header and footer of business website and customize WordPress widget to set business content. It have multiple theme and function for business to increase branding. We used SEO plugins like Yoast and other website optimization tool to make website faster. In WordPress we can create multiple pages, easily change menu position of website and upgrade meta tags to improve keywords ranking.

Small Business (50 or fewer emp.)
Sep 27, 2020
 Source
Overall Rating:
5.0
André A. avatar
André A.
Outsystems Developer
Share
"Powerful websites on an intuitive platform"
What do you like best about WordPress.com?

The ease with which we can create something without typing a single line of code. It is very easy to create a website with Wordpress and the block editor allows specific updates and this is really powerful.

What do you dislike about WordPress.com?

Maybe for the fact that the database is messy and a little insecure. Although with each passing day security problems are being remedied, but in general, it gives a little fear.

What problems is WordPress.com solving and how is that benefiting you?

I can really create a simple website very fast and integrated with a host for example, the whole thing is done quickly and more securely. I can deliver fast. When the job the customer asks for is simple, instead of coding or using a more expensive platform, I use worpress. And the customer is able to carry out maintenance in an uncomplicated way.

Mid Market (51-1000 emp.)
Sep 07, 2020
 Source
Overall Rating:
5.0
SS
Shashi S.
Founder
Share
"WordPress Easiest CMS For Creating Business Website And SEO Promotion"
What do you like best about WordPress.com?

WordPress is one of the easiest CMS tool to create website online. We can choose business template free of cost and design according to business. In WordPress we can optimize website by using plugin and create custom widget for website. We can create website header and footer by self with out taking help of website developer. To install plugin we have to search in its plugin section. We can create custom page urls and update content on website dynamically.

What do you dislike about WordPress.com?

According to security purpose it is less secure compare to other CMS. In html and other website we have to setup meta tags manually but in WordPress we can add meta tags just adding a plugin yoast and setup all Google search console code, sitemap and other task with out using development services.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is fastest and secure tool to manage business website at low cost. In its appearance section we can change website blog theme and give a styles look to website. We are job consultant and Suggested to our business client develop website on WordPress. We can setup menu in WordPress and optimize website by using plugin, No custom coding required to speed up website. Overall WordPress is good solution for business.

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