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WordPress.com
4.4
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
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$29.00/month
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Squarespace?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
CR
Cesar R.
Founder
Share
"Excelente CMS, muy versátil, fácil de usar y altamente personalizable para todo tipo de paginas web"
What do you like best about WordPress.com?

Es un CMS de codigo abierto que ofrece muchas posibilidades para la creación y diseño web, además la amplia biblioteca de plugins permite construir practicamente cualquier tipo de página web, usualmente lo utilizo para la creación de tiendas viertuales y su integración con woocommerce es perfecta.

What do you dislike about WordPress.com?

al ser el CMS más usado es muy vulnerable a ataques de piratas informaticos, pese a que hay constante actualización de su Core, debes estar muy atento/a ya que cuelquier pequeña brecha que pueda tener la página es aprovechada para que la pirateen.

What problems is WordPress.com solving and how is that benefiting you?

Mantienen constantes actualizaciones para que el CMS sea estable con los cambios de php y tambien a nivel de brechas de seguridad que puedan ir detectando, esto permite tener confianza y tranquilidad a la hora de desplegar sitios, eso si tener una buena capa de seguridad siempre es necesario.

Small Business (50 or fewer emp.)
Jan 19, 2024
 Source
Overall Rating:
5.0
NT
Noemi Ruth T.
Managing Editor
Share
"The best free CMS"
What do you like best about WordPress.com?

One can set up a professional-looking website without deep technical knowledge and for free.

What do you dislike about WordPress.com?

There is a limited number of free themes that stand out.

What problems is WordPress.com solving and how is that benefiting you?

WordPress allows me to create free websites for personal purposes, or projects that do not justify investing money on custom URLs and hosting.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
Y.
Yashsvi .
Founder
Share
"NO CODE" just Drag and Drop!!!"
What do you like best about WordPress.com?

Wordpress is the best tool for website creation .It is useful for people who have less knowledge in coding and best thing is it is easy to implement .We can easily create websites using this tool .Lots of features are available . We can add plugins ,themes . We can easily sell and add products on the site.

What do you dislike about WordPress.com?

For me ,sometimes wordpress sites are complex like it takes time to load the site because of a lot of plugins and themes added but the best thing is we do not need coding to create a beautiful site just by using simple features of wordpress we can easily create in a small amount of time .

What problems is WordPress.com solving and how is that benefiting you?

This tool is benefiting me alot .One Thing i like the most is we do not need coding skills to create a website . i have created a lot of ecommerce websites for my clients using wordpress and it takes less time to create as compared to other platforms.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
David M. avatar
David M.
Financial Services Associate
Share
"Wordpress for my financial services/insurance blog"
What do you like best about WordPress.com?

very informative and helpful for business, good graphics, etc.

What do you dislike about WordPress.com?

no downside to Wordpress at all, great tool.

What problems is WordPress.com solving and how is that benefiting you?

My Blog about insurance and financial services

Small Business (50 or fewer emp.)
Dec 21, 2023
 Source
Overall Rating:
5.0
MM
Munavvar M.
Founder
Share
"Today I have a website just because of wordpress"
What do you like best about WordPress.com?

Jungle of plugins out there to extend the functionality of the website. And too many themes to choose from.

What do you dislike about WordPress.com?

Some market leaders in no codes website builders are paid, just like elementor and divi and no free plugins have that functionality, so without coding knowledge you lack some features. And with too much plugins website will became slow. You can't build production ready website just in no time, it may take months to years sometime.

What problems is WordPress.com solving and how is that benefiting you?

Helps to create website without coding knowledge.

Mid Market (51-1000 emp.)
Dec 21, 2023
 Source
Overall Rating:
5.0
Adrian C. avatar
Adrian C.
Desarrollador Pl/Sql
Share
"Wordpres para posicionar webs con google adsense"
What do you like best about WordPress.com?

La facilidad de crear webs sin la necesidad de programar nada o casi nada

What do you dislike about WordPress.com?

El peso de la web en el servidor y la velocidad de la misma

What problems is WordPress.com solving and how is that benefiting you?

Permite crear webs de forma rapida y sencilla generando semillas

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
Sharoz I. avatar
Sharoz I.
Founder
Share
"Amazing for first time blogger"
What do you like best about WordPress.com?

It's Free and Easy to use, as beginner i like it

What do you dislike about WordPress.com?

Limited feature and price is high for starters

What problems is WordPress.com solving and how is that benefiting you?

It is easy and helps get started blogging plus i like how i can create layouts

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy-to-go web solutions for beginners"
What do you like best about WordPress.com?

Its seamless integration with as much as free plugins & marketing tools like Mail Chimp lets beginner-level marketers grow their audience base and promote their services.

What do you dislike about WordPress.com?

Building a WordPress platform is suitable for all. But, when it comes to customization, we hesitate to invest as it will be expensive. Also, being an open-source platform - vulnerability is one of the significant drawbacks.

What problems is WordPress.com solving and how is that benefiting you?

It helps me not to depend on the developers and stay out of coding to build a website. Also, it saves a lot of time & money with plug-ins to have the website more functional.

Mid Market (51-1000 emp.)
Dec 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Still Going Strong"
What do you like best about WordPress.com?

It is still an industry standard CMS for anyone who needs to manage or build a website - which is practically any and every business. I appreciate that it is highly supported by Wordpress itself but also a lot of content creators. You can find tutorials easily online.

What do you dislike about WordPress.com?

I can't think of anything major. Perhaps frequency of updating gets annoying, but it's the nature of staying secure.

What problems is WordPress.com solving and how is that benefiting you?

It is solving the need to manually manipulate and create code from scratch. It saves loads of time and endless tweaking.

Small Business (50 or fewer emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good platform for anyone to start with a new website"
What do you like best about WordPress.com?

I created my 1st website on wordpress.com and at that time I did not have the funds to onboard a web developer hence I have to do it aby my self and it was very easy to do so with wordpress.com

What do you dislike about WordPress.com?

not much mostly all the feature or plugins i was using were good but yes you get a lots of updates on wordpress and not all have to be installed so please check on that

What problems is WordPress.com solving and how is that benefiting you?

For a small business owners like me, to have a website is a must but many are not able to do so due to lack of expertise and fund but with WordPress