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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
WordPress.com Categories on Findstack
Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 08, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 18, 2019
 Source
Overall Rating:
5.0
NF
Nicolas F.
Chief Investment Officer
Share
"WordPress: The Most User Friendly Website Platform"
What do you like best about WordPress.com?

I could write paragraphs based on WordPress. I have been using WordPress for the past five years even though at first I did not have any prior experience. I was able to set up beautiful website thanks to the Themes available and the cherry on the cake: the unlimited and non-exhaustive Plug-Ins library that can basically make your website have every features that you desire. And the best past: most of the services are free. I love WordPress.

What do you dislike about WordPress.com?

The initial plug-ins with which it comes, plus the "twenty-fourteen" and other themes alike. I also dislike the fact that there is no option for automatic plug-ins update or automatic WordPress update. This has to be done manually. Furthermore, the limited security features for WordPress is something which makes me very concerned.

What problems is WordPress.com solving and how is that benefiting you?

WordPress helped us gain visibility build our brand and make financial gains.

Small Business (50 or fewer emp.)
Jan 12, 2019
 Source
Overall Rating:
5.0
JH
Johanna H.
Editor
Share
"Great for Advanced Website Creators"
What do you like best about WordPress.com?

I've used a few website platforms. I like Wordpress the most because it allows you to make your website exactly how you want it. If you want to use a funnel method and engage customers more, you can. If you want more of a store feel, you can do that. There are no templates and everything is customizable.

What do you dislike about WordPress.com?

There is a bit of a learning curve. There are no drag and drop features so you'll have to play around with it to really understand how to use it.

What problems is WordPress.com solving and how is that benefiting you?

I used Wordpress for a blog and plan to use it again for a much bigger-sized business. The benefits are numerous. You can truly fit the website to your needs for an optimal customer experience.

Small Business (50 or fewer emp.)
Jan 08, 2019
 Source
Overall Rating:
5.0
MH
Myah H.
Co Founder
Share
"Wordpress is my go-to platform for writers."
What do you like best about WordPress.com?

It's so writer friendly. It's perfect for a blog or an online magazine and great with managing a team of writers. The plugins and features give you exactly the functions you need without needing to know how to code. I also love how clean and professional my site looks, and how many layouts there are to choose from. A lot of the free layouts are great to get started with. The platform as a whole is a great site to start using if you're on a budget because you can always upgrade to a more premium subscription or a more expensive layout once you've committed to it. The community aspect is amazing as well and really unique, since you don't get that on a lot of the other platforms.

What do you dislike about WordPress.com?

I wish you could do more dragging and dropping. You can't really deviate from the theme too much unless you know how to edit the CSS. There should be more flexibility with the customization of the visual aesthetic. I've had to google how to change certain things, when on other platforms it's just a matter of adjusting the settings near the feature. It could be more user friendly in that way.

What problems is WordPress.com solving and how is that benefiting you?

My blog is run through Wordpress. From a writing perspective, it's so easy to build a community there. It can be a bit of a learning curve because there are so many useful features but I've been using it for over 5 years and don't plan to switch to another platform.

Enterprise (> 1000 emp.)
Jan 04, 2019
 Source
Overall Rating:
5.0
JN
Jennifer N.
It Manager
Share
"An Incredible Website Building System"
What do you like best about WordPress.com?

I like all the features of WordPress.com because they make blog or website building an easy and enjoyable process. With little programming skills, you can easily use WordPress.com to make a website of your choice. The themes are several to choose from. The templates are amazing. It is an incredible modern era software.

What do you dislike about WordPress.com?

WordPress.com is incredibly good. Therefore, I cannot hate it. If the vendor continue improving it and updating it severally, it will remain competitive for long. I like it.

What problems is WordPress.com solving and how is that benefiting you?

It has solved our website and blog needs. My personal blog and website was also built using this incredible website builder. It is so beneficial, cost-effective and easy to use.

Small Business (50 or fewer emp.)
Jan 04, 2019
 Source
Overall Rating:
5.0
RV
Renan V.
Graphic Designer & Wordpress Developer
Share
"One of the best options for anyone wanting to build a website"
What do you like best about WordPress.com?

I love the fact that you can do almost anything with Wordpress. You also have many options from plugins to themes.

What do you dislike about WordPress.com?

I didn't like the last update Wordpress 5.0

What problems is WordPress.com solving and how is that benefiting you?

I work as a web developer & graphic designer so I use Wordpress on daily basis.

Enterprise (> 1000 emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
KM
Kennedy M.
Digital Marketing Specialist
Share
"The Best Tool We Used to Build Our Website"
What do you like best about WordPress.com?

A website is a crucial thing to have in the modern era to improve the online presence. We used WordPress to build our main website and it did not disappoint. It was easy to implement and also affordable to use. It interface is always user-friendly. It provided lots of options like themes to choose from.

What do you dislike about WordPress.com?

I did not like how WordPress was hanging when selecting themes. Other things were excellent apart from that.

What problems is WordPress.com solving and how is that benefiting you?

I used WordPress to create our attractive and well-organized website. I also used it to build my personal website, which is also good-looking. It provides lots of themes, which were affordable and attractive.

Small Business (50 or fewer emp.)
Dec 17, 2018
 Source
Overall Rating:
5.0
HM
Harat M.
Software Developer
Share
"Wordpress - The Best CMS for creating website for just few clicks and Ease of use."
What do you like best about WordPress.com?

The Best thing is with non-programing skills requires to create stunning websites. The Fastest way to create a website like blogging or even e-commerce website without interaction with code. Just write a post or posting products is very easy and also there are tons of plugin to choose from either paid or free to meet the requirement of the website. The main thing is, it is free. easy to deploy.

What do you dislike about WordPress.com?

The main thing to keep in mind while choosing a theme for your website according the nature of your requirements is very important otherwise it may restrict you to do the job. Otherwise, the whole think is, It is very much efficient way to start with Wordpress.

What problems is WordPress.com solving and how is that benefiting you?

Wordpress is very much usefull to me for posting products which i am dealing with and start my online business with world which leads to more customer connects with me and buy my products.

Small Business (50 or fewer emp.)
Dec 11, 2018
 Source
Overall Rating:
5.0
KB
Kelly B.
Drone Pilot
Share
"Wordpress - Easiest Website Management Solution"
What do you like best about WordPress.com?

What do I like best about Wordpress? Well I originally was writing my own websites via HTML and Java. Let me tell you what a pain that was. Now don't get me wrong, I could bust out a decent looking website within 24 hours. BUT, it was a painful 24 hours. With Wordpress, It takes me less than a few hours to crank out a great looking website. The ease and customization of everything is just so magically. There is literally millions of options you can use to create the magical effects you're looking for! There's so much to talk about what I like, just go try it for yourself!

What do you dislike about WordPress.com?

What I originally disliked about Wordpress what the millions of options and 'cheating' my way creating a website. However after using it for the last 2 years, I can say without a doubt, I was an idiot for doing it the hard way. Wordpress has everything you need and makes it quick, easy and effective to create STUNNING websites. There are no bad/disliked things with wordpress!

What problems is WordPress.com solving and how is that benefiting you?

I am solving any and every problem with WordPress. Since moving to WordPress on a friend's recommendation I have saved thousands of man hours creating websites. I'm able to bust a website out within a few hours for clients. There's no more trying to figure out why the HTML/Java isn't work, or code boxes not lining up, it's a quick and easy solution with WordPress 5.0

Mid Market (51-1000 emp.)
Nov 28, 2018
 Source
Overall Rating:
5.0
RS
Rahuul S.
Assistant Manager
Share
"Platform to degisn websites and write blogs"
What do you like best about WordPress.com?

Wordpress is most popular and convenient platform for blogs and creating websites. The UI is easy to navigate with features like multiple persons can contribute, readibility, SEO makes life more easy.

What do you dislike about WordPress.com?

You have to see lots of plugins for best fit to your requirements which also makes navigation slow.

What problems is WordPress.com solving and how is that benefiting you?

It is a ready to use solution for projects whose deadline is near and budget is less.

Small Business (50 or fewer emp.)
Nov 22, 2018
 Source
Overall Rating:
5.0
OV
O. V.
Product Engineer
Share
"A complete webpage bluider"
What do you like best about WordPress.com?

Is highly customizable. You don't need to have any knowledge on PHP or similar to build your webpage. There are tons of plugins that you can use for free and customize your web.

What do you dislike about WordPress.com?

You work the blog in the back-end and is really usefull to see what are you doing in real time. Now they have build Guttenberg, a visual constructor for wordpress, but it doesn't work well.

What problems is WordPress.com solving and how is that benefiting you?

I'm creating several webpages, easy and fast.

Mid Market (51-1000 emp.)
Nov 16, 2018
 Source
Overall Rating:
5.0
NA
Nelson A.
Cto
Share
"Excellent platform"
What do you like best about WordPress.com?

WordPress has allowed the open-source commu it to build upon a platform originally design for bloggers that has grown to possibilities only limited by your imagination. We use it daily and develop based on its platform to provide our customers dreams into reality.

What do you dislike about WordPress.com?

There bot much to dislike, it's free powerful and every growing.

What problems is WordPress.com solving and how is that benefiting you?

We have solved endless amounts of obstacles for clients of all sizes and budgets thanks to the WordPress platform.

Small Business (50 or fewer emp.)
Nov 16, 2018
 Source
Overall Rating:
5.0
DH
Devin H.
Candidate
Share
"WordPress - makes hosting a website 80 times easier!"
What do you like best about WordPress.com?

I had a website hosted on a different site before switching to WordPress to actually build it. Had I tried to build the site on the other domain hoster, it would have been an absolute crapshow. As it stands, WordPress cut the time it took me to get my campaign website up tenfold. Also, the analytics WordPress provides are top-notch, especially for being free.

What do you dislike about WordPress.com?

WordPress is extremely user-friendly and all in all an incredible resource, but it updates quite frequently, and if you're not careful about backing up your site those updates can easily change your site without warning. A mitigate-able problem.

What problems is WordPress.com solving and how is that benefiting you?

I needed to build a site for my political campaign. WordPress gave me both a space to build and a space to host. I had the latter but didn't have the former, and to have both in the same place was a huge benefit. Also, due to WordPress's intuitive nature, the website when finished looked professional.

Enterprise (> 1000 emp.)
Nov 13, 2018
 Source
Overall Rating:
5.0
SD
Samantha D.
Manager Of Communications And Advancement
Share
"WordPress makes website content management easy!"
What do you like best about WordPress.com?

I was just part of a huge website re-launch project and we switched to the WordPress platform. WOW! What a difference! WordPress makes website content management so easy and so intuitive.

What do you dislike about WordPress.com?

Every once in a while there is a know, buggy issue on the developer side that takes a little while to resolve, but they are minor and always resolved eventually.

What problems is WordPress.com solving and how is that benefiting you?

WordPress makes it incredibly fast and easy for us to update our website. Things look professional and are also easily customized.

Small Business (50 or fewer emp.)
Nov 12, 2018
 Source
Overall Rating:
5.0
SL
Steve L.
Co Founder
Share
"Hands down the best website building and management experience"
What do you like best about WordPress.com?

Simply put...the best CMS out there. Many website development companies use their own "proprietary" CMS... no need...Wordpress is the easiest to use with a host of robust features

What do you dislike about WordPress.com?

There are, at times, some bugs -- mostly related to bad plugins -- but all in, it's great

What problems is WordPress.com solving and how is that benefiting you?

Providing an easy to use, reliable CMS for our developers and clients

Small Business (50 or fewer emp.)
Nov 08, 2018
 Source
Overall Rating:
5.0
KA
Karen A.
Organization Manager
Share
"there is no better creator of websites than wordpress"
What do you like best about WordPress.com?

wordpress is the best ally to create websites, mainly I use wordpress because first hand when I start I have a web page ready, the only thing I have to do is modify the site that wordpress gives me how I want my page to be displayed. web, with a very simple way I can add images, videos, menu, sub menu, logos, among other things, I really like wordpress because besides it is the easiest software to use I can write and upload articles to the internet with just one click , in these articles I can add them to a menu, I can even include them in categories, which in wordpress I can order each article mediating whatever is my convenience, it is the most complete and original platform to make web pages, even it is the best platform where I have been able to improve the SEO of my website thanks to its different plugins that guide me in the improvement of my web.

What do you dislike about WordPress.com?

what I do not like is the constant updates that I have to do to the whole platform to keep it safe.

What problems is WordPress.com solving and how is that benefiting you?

at the level of SEO wordpress has a high advantage compared to other platforms, thanks to its plugins I can make my website have an excellent SEO without having to be a professional in this subject.

Small Business (50 or fewer emp.)
Nov 06, 2018
 Source
Overall Rating:
5.0
HL
Holly L.
Self Employed
Share
"Wordpress is good"
What do you like best about WordPress.com?

I like how it connects with different websites

What do you dislike about WordPress.com?

Nothing, really. It does what it is supposed to do, and does it efficiently.

What problems is WordPress.com solving and how is that benefiting you?

Well it allows me to log in at different websites to make my opinion heard.

Enterprise (> 1000 emp.)
Sep 20, 2018
 Source
Overall Rating:
5.0
FC
Faith C.
Web Developer
Share
"Integrates with Everything"
What do you like best about WordPress.com?

As one of the worlds most popular platforms for developing a site, WordPress includes an exceptionally lively and active assistance neighborhood. As an outcome, there is hardly any required direct consumer assistance. I have actually had the ability to either go to the WordPress online forums, paperwork pages, or perhaps merely utilize Google to look for the concern or concept that I have and within minutes I typically have the response that I'm trying to find.

What do you dislike about WordPress.com?

While a terrific lots of plugins are readily available for Wordpress, a few of them are not correctly coded and produce issues with other plugins, which on celebration can cause issues that are challenging to repair.

What problems is WordPress.com solving and how is that benefiting you?

WordPress offers me with the tools I have to keep our site upgraded. I can modify our site to reveal our brand-new treatments and innovations in simply a couple of minutes.

Small Business (50 or fewer emp.)
Sep 14, 2018
 Source
Overall Rating:
5.0
KN
Kayla N.
Founder
Share
"Great stuff "
What do you like best about WordPress.com?

I really liked the design of the website and the fact that it lets you design your own page.

What do you dislike about WordPress.com?

I fed that there were too many limited options.

What problems is WordPress.com solving and how is that benefiting you?

It lets me get the word out about my business and share my work with others.

Enterprise (> 1000 emp.)
Aug 16, 2018
 Source
Overall Rating:
5.0
RH
Rachael Faust H.
Isd
Share
"Wordpress and Training Updates"
What do you like best about WordPress.com?

I like the customization options. The platform really allows one to seamlessly apply updates to a website.

What do you dislike about WordPress.com?

I dislike the excessive need for plugins.

What problems is WordPress.com solving and how is that benefiting you?

I am solving an information sharing issue. A benefit I have realized is that nutrition professionals around the country may need information related to a training they are attending in the future and this platform allows them to easily search and acquire that information.

Small Business (50 or fewer emp.)
Aug 16, 2018
 Source
Overall Rating:
5.0
RS
Rohit S.
Head Of Digital Media
Share
"I like it Wordpress because it is quite easy to use"
What do you like best about WordPress.com?

It is extremely easy to set up website in just few minutes in wordpress. I can easily customize my website occasionally with few random clicks. Though i am not a profession web designer but I don't need one because it is easy to manage website on this platform

What do you dislike about WordPress.com?

I did not come across big flaws in this platform however some time I worry about security but nothing has happened yet

What problems is WordPress.com solving and how is that benefiting you?

This software is helping me to easily set up & manage my website without involving a lot of people. It greatly saves my time. I can easily set up my website for SEO changes which is great

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