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WordPress.com
4.4
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
Sponsored
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Free plan available
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Squarespace?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
WordPress.com screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 31, 2025
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
Olderico C. avatar
Olderico C.
Ceo
Share
"The best sitebuilder at any level"
What do you like best about WordPress.com?

I like very much how is versatile, the abundance of themes and plug in and a big community around

What do you dislike about WordPress.com?

Performance must to be improved especially when you use some themes and plug in

What problems is WordPress.com solving and how is that benefiting you?

We solve all the problems of website builder for our customers and our companies, easy to use, open source and little learning courve

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
JC
Jason C.
Communications Editor
Share
"Many Good Options"
What do you like best about WordPress.com?

That's it's highly customizable—backgrounds, layouts, and other design features.

What do you dislike about WordPress.com?

That it includes "wordpress" in the URL.

What problems is WordPress.com solving and how is that benefiting you?

It gives everyone the opportunity to have an online presence and voice their opinions.

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
BK
Brad K.
General Manager
Share
"Really versatile product with lots of support and add ons!"
What do you like best about WordPress.com?

Wordpress is just such a versatile website platform. It's got all the great built in features you need out of the box, and there are so many free themes and plugins that can take your site that extra mile (particularly if you aren't a coder). As one of the biggest website CMS platforms it integratesd with a lot of additional software programs and apps, so it can grow as you do. The forums and support networks for wordpress are endless, so there's always support on hand if you need it.

What do you dislike about WordPress.com?

Can't really think of downsides. Have used Wordpress for years, and would highly recommend it.

What problems is WordPress.com solving and how is that benefiting you?

I've needed a business website that integrates with our existing digital stack of software programs, and also can be easily managed by our team on a daily basis, and Wordpress fills that need. it's easy to manage in the back end, and it's intuitive and easy to update themes and content as you need.

Enterprise (> 1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
LM
Luis M.
Founder
Share
"Tool to create websites."
What do you like best about WordPress.com?

I love it because it is very intuitive, its interface is simple for the user, I love that it is an open code application, it is very easy to navigate for the user, especially for beginners in the field, it allows me to create websites and blogs , I love it because it is a very easy program to install, as well as a wide variety of topics and accessories that are easy to download and to install, it is open code and that facilitates the experience for the user at the editing level and Construction, offers many tools to enhance my website, among which are SEO tools, it is an easy application to understand.

What do you dislike about WordPress.com?

I have not lived negative experiences when using this software.

What problems is WordPress.com solving and how is that benefiting you?

The edition is fluid and intuitive, it is the best of this application, it is also very customizable and I like that a lot since I can configure as much as I like, I love that Sistama Wysiwyg has, so I can see in real time how Leading my design, I also like the tool panel is really intuitive, it has the ability to integrate with a large amount of software and that is excellent for improving the site in coastal, it also has a really wide variety of accessories that are very easy To install, it also has an extensive library of topics that are free, and has practical tools such as "drag and release"

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
Jitendra Bhilala 1. avatar
Jitendra Bhilala 1.
Researcher
Share
"WordPress.com provide a simple and flexible tool for quicky and maintaing websites"
What do you like best about WordPress.com?

I have noticed a lot of unique aspects of WordPress.com, such as how approachable it is to new and experience users thanks to its straightforward and intutive design. The platform offers simple menus and a dashboard, making it easy for customers to begin setting up websites needing any prior technological knowledge. The systems CMS is also robust and easy to use, making organizing and creating content simple. Our ability to easliy add and change articles, pages, media, and other elements makes website maintenance a breez.

What do you dislike about WordPress.com?

I discoverd that WordPress.com adverts are included in the trial version and appear on our created web pages. we need to switch to a subscription plan, which is more expensive to have an official look and sustained user intercation.

What problems is WordPress.com solving and how is that benefiting you?

To put it plainy, WordPress.com handles every aspects of safty and upkeeps duites, such as routine upgrades and backups as needed, to keep your online presence secure. We can administer our web page from any location with a internet or broadband connection. Thanks to cloud-based infrasteucture that it is built on.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
5.0
viney k. avatar
Viney K.
Digital Marketing Consultant & Analyst
Share
"Very good Blogging website"
What do you like best about WordPress.com?

WordPress is best platform for blogging. It is so easy to setup a blog and write posts. I like it's simple and easy admin control. Everyone can create beautiful SEO optimized blog posts quickly at zero cost.

What do you dislike about WordPress.com?

There is nothing to dislike. It provide everything that you need for blogs website. If you don't have your domain you can setup a blog without purchasing a domain.

What problems is WordPress.com solving and how is that benefiting you?

We need microsites for our website so we setup a blog in wordpress.com. It resolved our problem without purchasing new domain and building websites. It helped us in our marketing efforts and SEO eforts.

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
MD
Meghana D.
Founder
Share
"Showcasing Website Creation with WordPress.com"
What do you like best about WordPress.com?

WordPress.com provides a vast collection of themes where students can showcase their creativity in the website according thi their preferences and unique styles.

What do you dislike about WordPress.com?

WordPress.com displays ads on the websites which are hosted under free plans. This can be distracting and decreases the look of the professional look of the website.

What problems is WordPress.com solving and how is that benefiting you?

Creating a website without coding is very difficult but, WordPress.com increased the ease of developing no-code websites making my work easy and helping me to build websites.

Mid Market (51-1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
GK
Gayatri K.
Founder
Share
"Unleashing Student Potential with website creation using WordPress.com"
What do you like best about WordPress.com?

WordPress.com provides a highly user-friendly interface, making creating and managing websites without technical expertise easy. It allows to showcase creativity according to styles and preferences.

What do you dislike about WordPress.com?

Ads are displayed on websites hosted under free plans in WordPress.com, which may diminish the website's professional look. Sometimes, It has limitations in extending the functionality of websites.

What problems is WordPress.com solving and how is that benefiting you?

WordPress.com has provided me with the best opportunity to create and build websites without any technical expertise, and its built-in features make the website look more professional.

Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
Nilesh K. avatar
Nilesh K.
Assistant System Engineer
Share
"Website creation made too easy with WordPress"
What do you like best about WordPress.com?

It has huge number of drag and drop option to create website easily. It provides amazing templates to design websites from scratch

What do you dislike about WordPress.com?

Customisation for more complex business use case is still a problem

What problems is WordPress.com solving and how is that benefiting you?

To design simple static websites for my clients and help them to visualise their business

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
AW
Alyssa W.
Founder
Share
"Empowering Creativity and Simplicity"
What do you like best about WordPress.com?

One of the standout features of WordPress.com is the vast array of stunning templates and themes available. Whether you're a photographer, writer, or business owner, there's something for everyone. The designs are sleek, modern, and customizable, allowing me to showcase my content in a visually appealing and professional manner. Plus, the responsive nature of these themes ensures that my website looks great on any device. What truly sets WordPress.com apart is its user-friendly interface. Even as a beginner, I found it incredibly intuitive to navigate through the various settings and options. The drag-and-drop editor made it a breeze to create and customize pages, and I appreciate how everything is neatly organized, saving me time and frustration.

What do you dislike about WordPress.com?

Security is always a concern with any website. I wish Wordpress offered a little more insight and assistance when picking the best web security features.

What problems is WordPress.com solving and how is that benefiting you?

The seamless integration with various plugins and tools has also been a game-changer from previous experiences. From SEO optimization to social media sharing, WordPress.com provides an extensive range of add-ons that enhance the functionality and reach of my website, ensuring that I can grow my online presence effectively.