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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
Sponsored
5.0
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$29.00/month
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WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
WordPress.com video thumbnail
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WordPress.com Screenshots
WordPress.com screenshot 1
WordPress.com screenshot 2
WordPress.com screenshot 3
WordPress.com screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 09, 2025
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
LM
Luis M.
Founder
Share
"Tool to create websites."
What do you like best about WordPress.com?

I love it because it is very intuitive, its interface is simple for the user, I love that it is an open code application, it is very easy to navigate for the user, especially for beginners in the field, it allows me to create websites and blogs , I love it because it is a very easy program to install, as well as a wide variety of topics and accessories that are easy to download and to install, it is open code and that facilitates the experience for the user at the editing level and Construction, offers many tools to enhance my website, among which are SEO tools, it is an easy application to understand.

What do you dislike about WordPress.com?

I have not lived negative experiences when using this software.

What problems is WordPress.com solving and how is that benefiting you?

The edition is fluid and intuitive, it is the best of this application, it is also very customizable and I like that a lot since I can configure as much as I like, I love that Sistama Wysiwyg has, so I can see in real time how Leading my design, I also like the tool panel is really intuitive, it has the ability to integrate with a large amount of software and that is excellent for improving the site in coastal, it also has a really wide variety of accessories that are very easy To install, it also has an extensive library of topics that are free, and has practical tools such as "drag and release"

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
Jitendra Bhilala 1. avatar
Jitendra Bhilala 1.
Researcher
Share
"WordPress.com provide a simple and flexible tool for quicky and maintaing websites"
What do you like best about WordPress.com?

I have noticed a lot of unique aspects of WordPress.com, such as how approachable it is to new and experience users thanks to its straightforward and intutive design. The platform offers simple menus and a dashboard, making it easy for customers to begin setting up websites needing any prior technological knowledge. The systems CMS is also robust and easy to use, making organizing and creating content simple. Our ability to easliy add and change articles, pages, media, and other elements makes website maintenance a breez.

What do you dislike about WordPress.com?

I discoverd that WordPress.com adverts are included in the trial version and appear on our created web pages. we need to switch to a subscription plan, which is more expensive to have an official look and sustained user intercation.

What problems is WordPress.com solving and how is that benefiting you?

To put it plainy, WordPress.com handles every aspects of safty and upkeeps duites, such as routine upgrades and backups as needed, to keep your online presence secure. We can administer our web page from any location with a internet or broadband connection. Thanks to cloud-based infrasteucture that it is built on.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
5.0
viney k. avatar
Viney K.
Digital Marketing Consultant & Analyst
Share
"Very good Blogging website"
What do you like best about WordPress.com?

WordPress is best platform for blogging. It is so easy to setup a blog and write posts. I like it's simple and easy admin control. Everyone can create beautiful SEO optimized blog posts quickly at zero cost.

What do you dislike about WordPress.com?

There is nothing to dislike. It provide everything that you need for blogs website. If you don't have your domain you can setup a blog without purchasing a domain.

What problems is WordPress.com solving and how is that benefiting you?

We need microsites for our website so we setup a blog in wordpress.com. It resolved our problem without purchasing new domain and building websites. It helped us in our marketing efforts and SEO eforts.

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
MD
Meghana D.
Founder
Share
"Showcasing Website Creation with WordPress.com"
What do you like best about WordPress.com?

WordPress.com provides a vast collection of themes where students can showcase their creativity in the website according thi their preferences and unique styles.

What do you dislike about WordPress.com?

WordPress.com displays ads on the websites which are hosted under free plans. This can be distracting and decreases the look of the professional look of the website.

What problems is WordPress.com solving and how is that benefiting you?

Creating a website without coding is very difficult but, WordPress.com increased the ease of developing no-code websites making my work easy and helping me to build websites.

Mid Market (51-1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
GK
Gayatri K.
Founder
Share
"Unleashing Student Potential with website creation using WordPress.com"
What do you like best about WordPress.com?

WordPress.com provides a highly user-friendly interface, making creating and managing websites without technical expertise easy. It allows to showcase creativity according to styles and preferences.

What do you dislike about WordPress.com?

Ads are displayed on websites hosted under free plans in WordPress.com, which may diminish the website's professional look. Sometimes, It has limitations in extending the functionality of websites.

What problems is WordPress.com solving and how is that benefiting you?

WordPress.com has provided me with the best opportunity to create and build websites without any technical expertise, and its built-in features make the website look more professional.

Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
Nilesh K. avatar
Nilesh K.
Assistant System Engineer
Share
"Website creation made too easy with WordPress"
What do you like best about WordPress.com?

It has huge number of drag and drop option to create website easily. It provides amazing templates to design websites from scratch

What do you dislike about WordPress.com?

Customisation for more complex business use case is still a problem

What problems is WordPress.com solving and how is that benefiting you?

To design simple static websites for my clients and help them to visualise their business

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
Jayendra S. avatar
Jayendra S.
Remote Digital Marketing Manager
Share
"Best CMS Platform for small websites"
What do you like best about WordPress.com?

Easy to set up & Easy to use CMS dashboard. It offers so many plugins for every task that make it more convenient.

What do you dislike about WordPress.com?

Wordpress is not that much speedy as compered to other platforms, and also sometime it is difficult to optimize via coding.

What problems is WordPress.com solving and how is that benefiting you?

Website Design & Development using Templates & Plugins such as Elementor, Woocommerce etc.

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
AW
Alyssa W.
Founder
Share
"Empowering Creativity and Simplicity"
What do you like best about WordPress.com?

One of the standout features of WordPress.com is the vast array of stunning templates and themes available. Whether you're a photographer, writer, or business owner, there's something for everyone. The designs are sleek, modern, and customizable, allowing me to showcase my content in a visually appealing and professional manner. Plus, the responsive nature of these themes ensures that my website looks great on any device. What truly sets WordPress.com apart is its user-friendly interface. Even as a beginner, I found it incredibly intuitive to navigate through the various settings and options. The drag-and-drop editor made it a breeze to create and customize pages, and I appreciate how everything is neatly organized, saving me time and frustration.

What do you dislike about WordPress.com?

Security is always a concern with any website. I wish Wordpress offered a little more insight and assistance when picking the best web security features.

What problems is WordPress.com solving and how is that benefiting you?

The seamless integration with various plugins and tools has also been a game-changer from previous experiences. From SEO optimization to social media sharing, WordPress.com provides an extensive range of add-ons that enhance the functionality and reach of my website, ensuring that I can grow my online presence effectively.

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
5.0
Mario C. avatar
Mario C.
Diseñador Web
Share
"Haz webs sin apenas conocimientos informáticos. Un programa con posibilidades infinitas."
What do you like best about WordPress.com?

Lo que mas me gusta de Wordprees es lo facil y rapido que te permite tener una web funcionando y con una calidad excelente sin apenas conocimientos de ningun lenguaje de programacion. Y no solo eso, ademas te ofrecen posibilidades infinitas de realizzar miles de funciones y apatar tu web a lo que necesites, con sus pluggings e integraciones.

What do you dislike about WordPress.com?

En ocasiones entrar en modo manetnimiento o en modo error, si le das mucha caña y haces muchas funciones simultaneas. Y cada semana, a nada que tenga 8 o 9 pluggings instalados te pedira que actualices algo. No obstante son minucias para todos los beneficios que te aporta.

What problems is WordPress.com solving and how is that benefiting you?

Facilita mucho a los que no somos informaticos el poder tener una web con una calidad de mercado muy alta, de forma gratuita y sin quebraderos de cabeza a la hora de implementarla en tu servidor. Tiene una interfaz amigable y cualquier tarea o integracion que debes hacer se convierte en muy intuitiva y sencilla.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
JR
Julia R.
Founder
Share
"WordPress makes creating a website easy"
What do you like best about WordPress.com?

I use WordPress to host my blog. I find it relatively easy to use as someone with no website development experience.

What do you dislike about WordPress.com?

It is hard to get customer support with issues.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is the site I use to host my blog, so it houses my creative project.

Mid Market (51-1000 emp.)
Jun 06, 2023
 Source
Overall Rating:
5.0
Obeng B. avatar
Obeng B.
Software Tester
Share
"WordPress.com review"
What do you like best about WordPress.com?

Wordpress.com allows me to use any kind of theme that i like to create blogs where i post my content and also allows me to add google adsense to the website to earn some money

What do you dislike about WordPress.com?

Wordpress.com does not have a tutorial guide for new users and we have to find the tutorial ourselves on youtube and other websites

What problems is WordPress.com solving and how is that benefiting you?

Wordpress.com allows me to build my own website from scratch by using free themes. I also get some money when people read my blog because wordpress.com allows me to add google adsense to the website

Enterprise (> 1000 emp.)
May 24, 2023
 Source
Overall Rating:
5.0
BM
Brian M.
Content And Infrastructure Manager
Share
"My Insight for WordPress.com"
What do you like best about WordPress.com?

The way WordPress.com offers extended range of free CSS templates is what I like most.

What do you dislike about WordPress.com?

Unfortunately, WordPress.com accomplishes all my desires when managing content online.

What problems is WordPress.com solving and how is that benefiting you?

It is super easy to create and design websites seamlessly. Also, WordPress.com allows me to design websites at ease.

Mid Market (51-1000 emp.)
May 23, 2023
 Source
Overall Rating:
5.0
MD
Mary D.
Marketing Programs Manager
Share
"The best CMS"
What do you like best about WordPress.com?

- very easy to use - integrates well with other tools - trusted, reliable platform - safe and easy to host

What do you dislike about WordPress.com?

Many things require a plugin to achieve. But all plugins are independently owned so you always need to update them as they aren't supported by WordPress. This can cause an issue if something you rely on stops providing updates/bug fixes.

What problems is WordPress.com solving and how is that benefiting you?

- a place to host our website - a place to add new content (blog, resources etc.) - integrates into our CRM - lead generation from traffic that coms in off the web

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
5.0
JR
Jessica R.
Founder
Share
"Efficient, Easy to use website builder"
What do you like best about WordPress.com?

WordPress is highly user-friendly and is great for someone who may be new to website building or someone with more extensive experience. The customer service is also wonderful.

What do you dislike about WordPress.com?

Considering that my organization already pays for WordPress, it is discouraging that when an issue arises that requires fixing, additional payment is required to solve the issue.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is where my business hosts its website, solving the problem of accessibility and transparency for those that are looking for solutions that involve products that we offer.

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
5.0
Eric Daniel T. avatar
Eric Daniel T.
Expert At Zona Zealots
Share
"User Friendly"
What do you like best about WordPress.com?

The multitude of features that are included or built into your templates to be able to create great content to your "webpage".

What do you dislike about WordPress.com?

Sometimes the content doesn't look appealing to the eye, especially if there are ads in the published material. I wish it meshed better.

What problems is WordPress.com solving and how is that benefiting you?

None that I am aware. Overall, great product and very user friendly.

Enterprise (> 1000 emp.)
May 17, 2023
 Source
Overall Rating:
5.0
MM
Marcelo M.
Founder
Share
"Power and versatility for your website."
What do you like best about WordPress.com?

WordPress is an exceptional website creation platform that stands out for its power and versatility. What I like most is its wide range of functions and its ease of use. With WordPress, I can create a personalized website and adapt to my needs without advanced programming knowledge. The amount of issues and accessories available is impressive, allowing me to give a unique aspect to my site and add additional functionalities with clicks.

What do you dislike about WordPress.com?

Despite all its advantages, there are some aspects of WordPress that I would like to highlight as improvement points. Sometimes, the update of topics and accessories can be a bit complicated, especially if there are incompatibilities with other parts of the site. In addition, the initial learning curve can be steep for users without previous experience on the platform, since the number of options can be overwhelming at the beginning.

What problems is WordPress.com solving and how is that benefiting you?

WordPress has been fundamental to solving various problems related to creating and administrating my website. Previously, I was limited by predefined templates and the lack of personalized functionalities in other content management systems. With WordPress, I could build a website from scratch and adapt it entirely to my needs, allowing me to transmit the image and message of my brand effectively. In addition, the possibility of integrating specific accessories, such as contact forms or online stores, has dramatically facilitated interaction with visitors and monetization of my site.

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
5.0
Ricardo José Ochoa R. avatar
Ricardo José Ochoa R.
Diseño Web Y Marketing Digital
Share
"The best CMS I ever use"
What do you like best about WordPress.com?

What I like most about WordPress is how intuitive it is to create awesome websites, its many plugins, its lightweight, and the amount of information you can find on the internet to learn to use it.

What do you dislike about WordPress.com?

Maybe the only thing I dislike about WordPress is its vulnerability because it is an easy target for hackers and malware.

What problems is WordPress.com solving and how is that benefiting you?

It solves the problem of creating beautiful and functional websites faster, cheaper and easier, so it benefits me in the same way

Small Business (50 or fewer emp.)
May 09, 2023
 Source
Overall Rating:
5.0
Andrea V. avatar
Andrea V.
Artista Textil
Share
"It has a very intuitive interface"
What do you like best about WordPress.com?

t is very easy to use, ideal for beginners, the interface is very intuitive, it is not necessary to have knowledge of code or web development to create your own site and you can also scale and get your own domain and earn money with advertising if you want. There are free templates that look professional

What do you dislike about WordPress.com?

Obviously it cannot be compared with the paid version, but it is an option to start and learn everything about web pages.

What problems is WordPress.com solving and how is that benefiting you?

I started with Wordpress.org but seeing that I still didn't know much about web pages and couldn't take advantage of everything that this software offered, I decided to switch to Wordpress.com, since it helps me learn and venture to this world of website creation

Small Business (50 or fewer emp.)
Apr 13, 2023
 Source
Overall Rating:
5.0
GT
Geoff T.
Founder
Share
"The best web crm in the world"
What do you like best about WordPress.com?

So many plug-ins and themes, development is top notch, roadmap

What do you dislike about WordPress.com?

Occasional performance due to plug-in or theme bloat.

What problems is WordPress.com solving and how is that benefiting you?

Performance and security are occasionally a concern. Wordpress is committed to staying on top of these with regular updates.

Enterprise (> 1000 emp.)
Apr 08, 2023
 Source
Overall Rating:
5.0
HEMANT R. avatar
Hemant R.
Software Engineer
Share
"One of the best way of creating websites"
What do you like best about WordPress.com?

You can accomplish a lot with WordPress' no-code features without knowing any code. I started building websites with the no-code feature in WordPress before learning HTML, CSS, and JavaScript.

What do you dislike about WordPress.com?

Compatibility issues are more likely to arise as you use more plugins. As well as hindering the functionality of your site, frequently updating your site may also cause plugins to stop functioning.

What problems is WordPress.com solving and how is that benefiting you?

I started building websites with the no-code feature in WordPress before learning HTML, CSS, and JavaScript. I found it very cost-effective and cheap compared to other options.

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