WordPress.com background blur-sm
WordPress.com Website Builder Software logo
WordPress.com
4.4
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

WordPress.com Reviews: 4.4/5 — Solid Choice

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
WordPress.com Categories on Findstack
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Squarespace?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
WordPress.com video thumbnail
WordPress.com 0
WordPress.com 1
WordPress.com 2
WordPress.com 3
WordPress.com Screenshots
WordPress.com screenshot 1
WordPress.com screenshot 2
WordPress.com screenshot 3
WordPress.com screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 15, 2026
WordPress.com Website Builder Software logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My wonderful beginning and Experience with WordPress.com"
What do you like best about WordPress.com?

*Great platform to start your Blog/Website *East to setup your Blog or Website. *Have Great direct customer support.

What do you dislike about WordPress.com?

*Have limited plugins otherwise everything is okay for me

What problems is WordPress.com solving and how is that benefiting you?

I have created my first Blog with WordPress.com

Small Business (50 or fewer emp.)
Nov 13, 2021
 Source
Overall Rating:
5.0
SK
Sam K.
Manager
Share
"Best is best tool for website development"
What do you like best about WordPress.com?

I like everything in WordPress, it is a very good tool for creating a website in just a quick time. Best part of WordPress i like is it is easily customizable and very flexible to use. Also, WordPress is very light to host websites and quick load time in terms of SEO.

What do you dislike about WordPress.com?

There is nothing i dislike about WordPress. Everything is cool.

What problems is WordPress.com solving and how is that benefiting you?

WordPress helps me to host a website, easily. WordPress is very easy and custmizeable. For business purposes, it has two separate features to post blogs under categories and create pages as well.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
La Donna H. avatar
La Donna H.
Medical Skills Coordinator College Of Medicine
Share
"Beautiful Sites"
What do you like best about WordPress.com?

It's easy to build a site on WordPress. The instructions are user friendly and easy to follow. The sites also do not look generic like some of the competitors. Awesome platform!

What do you dislike about WordPress.com?

I wish I had found WordPress sooner. I wasted time using other platforms when I could have been working with WordPress sooner. I can't say there is anything that I dislike. It's pretty awesome!

What problems is WordPress.com solving and how is that benefiting you?

I am able to create visually appealing sites with ease. WordPress makes my sites look pretty ofeasiobally designed and it's really easy to use and understand. I'm Savin time and energy that I can use in other areas of building my businesses.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
JA
Junaid A.
Digital Marketer
Share
"Best Every Website Builder That I have used"
What do you like best about WordPress.com?

WordPress is everything for me, I am using it since 2015 and I would like to say there is nothing like WordPress. The best thing about WordPress is its flexibility, you don't need any coding knowledge to customize your theme it is just drag and drop. Also in WordPress lots of free plugins and themes are available. I prefer WordPress because it is SEO friendly and based easy to maintain.

What do you dislike about WordPress.com?

No I don't have anything bas experience on WordPress

What problems is WordPress.com solving and how is that benefiting you?

It is easy to use. WordPress has a big community case it needs help. WordPress is cost-effective and saves lots of bucks on website development.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
Maria M. avatar
Maria M.
Consultor Web
Share
"Best CMS and a great Tool for web design studios"
What do you like best about WordPress.com?

The number 1 advantage is the versatility offered by the platform, the ability to build any type of website, and add features as needs arise.

What do you dislike about WordPress.com?

For some users, it may have become a somewhat complex platform, going from being a DIY thing to something where you need to hire a professional.

What problems is WordPress.com solving and how is that benefiting you?

I have my business website, and my business uses WordPress as an indispensable tool for the creation of websites for our customers, and I am very happy with it.

Enterprise (> 1000 emp.)
Nov 10, 2021
 Source
Overall Rating:
5.0
EG
Eva G.
Engineer
Share
"Easy, simple and basic."
What do you like best about WordPress.com?

The best and what I like the most is that it is free, I love the ease of use, and that the software can be adapted for beginners and experts, it is very flexible, I love the section on add-ons and themes, I like it because they are Free, they are downloaded and installed quickly and I can save money and time, it is easy to adjust and customize each theme, it allows me to change colors, fonts, add images and logos, it is the best platform to create blogs and websites, it is straightforward to navigate, It has many templates, I love the customization and SEO optimization.

What do you dislike about WordPress.com?

As I load the information, the pages get slow, I don't have many complaints.

What problems is WordPress.com solving and how is that benefiting you?

It is simply accessible and comfortable to use, it is easily installed in the domain, it has many updates, which are also constant, the themes are easy to install and update, the large number of add-ons, it is excellent and beneficial, the interface is a Delightful, the add-ons allow you to save a whole coding process, the available themes are exceptional, besides they keep a lot of time, the software is easy to navigate in every way.

Enterprise (> 1000 emp.)
Nov 05, 2021
 Source
Overall Rating:
5.0
AG
Alejandro G.
Engineer
Share
"Excellent website builder."
What do you like best about WordPress.com?

I like the ease of use, it is really intuitive and that facilitates the editing experience, it is very versatile to create blogs or websites, it has numerous templates that allow you to have a clear idea of starting the edition, I love paired with a MySQL database, it is straightforward to generate personalized reports, it is totally free, and it has many templates and design plugins, it has many free themes, it also has themes that have a low cost, I love SEO tools and it also has many possibilities of tutorials on the web to improve the experience.

What do you dislike about WordPress.com?

I have had no problems so far with this software, I have had a great experience.

What problems is WordPress.com solving and how is that benefiting you?

It is easy to use, it has a vast number of templates and plugins, it has many free themes to customize, I like it because it is an ideal tool for beginners, it is incredible but I can customize everything, and that makes a difference, it is also straightforward to load them themes and add add-ons manually, I love the ease of previewing, also the changes are reflected in real-time, I like that the software is automatically updated to the latest and most efficient version, I like the security features it offers.

Mid Market (51-1000 emp.)
Nov 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"WordPress"
What do you like best about WordPress.com?

It allows us to update our website with ease of use.

What do you dislike about WordPress.com?

The organization of certain aspects of the tool could be improved.

What problems is WordPress.com solving and how is that benefiting you?

Benefits include the 2-factor authentification to ensure security with use.

Small Business (50 or fewer emp.)
Oct 26, 2021
 Source
Overall Rating:
5.0
TP
Toni P.
Produc Manager
Share
"The most efficient website creation platform"
What do you like best about WordPress.com?

It's free, easy to learn, with many plugins ready to use

What do you dislike about WordPress.com?

To make a good website, SEO proof, you need to install many plugins

What problems is WordPress.com solving and how is that benefiting you?

After choosing the best theme for you, everything gets easier, way easier than working with other website builders. And plugins make the rest

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wordpress Beginner"
What do you like best about WordPress.com?

The ability for a new user to figure out how to edit pages and locate information for tasks that I am not familiar with.

What do you dislike about WordPress.com?

The initial set up for a new user is really difficult and I would not have been able to do so without a designer.

What problems is WordPress.com solving and how is that benefiting you?

I am able to have my website set up and use plug-ins for forms, payments and newsletters.