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SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 18, 2026
SurveySparrow Logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
GP
Grace P.
Owner
Share
"Great service"
What do you like best about SurveySparrow?

Survey Sparrow is easy to use! I needed branching.

What do you dislike about SurveySparrow?

No complaints! It worked for what I needed.

What problems is SurveySparrow solving and how is that benefiting you?

I needed a quick and easy survey for my clients and this was the perfect solution!

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use; great customer service"
What do you like best about SurveySparrow?

I like the ease of use and the low cost of the plans.

What do you dislike about SurveySparrow?

I can't think of any downsides to using surveysparrow

What problems is SurveySparrow solving and how is that benefiting you?

Survey sparrow provides survey software for a lower cost compared to competitors.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
Ben P. avatar
Ben P.
Project Manager & Emea Marketing Executive
Share
"Amazing"
What do you like best about SurveySparrow?

So easy to use and so simple and beginner friendly

What do you dislike about SurveySparrow?

Can be quite slow sometimes but this is only on occasions

What problems is SurveySparrow solving and how is that benefiting you?

Efficiency which allows me to get more things done faster

Enterprise (> 1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Platform"
What do you like best about SurveySparrow?

It's easy to use, and if you ever have a question, you can contact support; they are prompt, knowledgeable and cordial. It's also easy to use for those filling out the survey

What do you dislike about SurveySparrow?

No complaints so far. I am thoroughly enjoying the platform

What problems is SurveySparrow solving and how is that benefiting you?

We are able to survey our customers and employees on various subjects, such as employee satisfaction, benefits preferences, and catering and event feedback from our customers.

Enterprise (> 1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AM
Anthony M.
Director Of Data
Share
"A swift and easy platform but no skimping on the features. A perfect mix for leading researchers."
What do you like best about SurveySparrow?

The mix of collection formats is elegant and smart (voice is really helpful and impressive for voice analysis).

What do you dislike about SurveySparrow?

Nothing - I'd like to have heard of you sooner.

What problems is SurveySparrow solving and how is that benefiting you?

I've used a lot of survey and research platforms - they're often cumbersome and have one or two missing features. SurveySparrow has listened to us and delivers.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great!"
What do you like best about SurveySparrow?

It has a great user interface that makes it easy to understand and use.

What do you dislike about SurveySparrow?

I don't have a negative feedback yet, although it could get better.

What problems is SurveySparrow solving and how is that benefiting you?

Getting and collecting data is easy through survey sparrow.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
Divya G. avatar
Divya G.
Graphic Web Designer
Share
"Helpful and Time-saving"
What do you like best about SurveySparrow?

It is simple to use, people are ready to help, an automatic review sheet makes your life easy and saves time, plus, I can link up a lot other apps with Survey Sparrow. These features usually aren't available with others.

What do you dislike about SurveySparrow?

The logic can be sometimes hard to use for those who are first-timers. The only problem might be that if a person who is using Survey sparrow for the first time, might not be able to use it to its full potential due to sometimes confusing interface

What problems is SurveySparrow solving and how is that benefiting you?

I have used SurveySparrow for making feedback forms and surveys about a product. The information is automatically shown in a default report and we can add in more graphs and charts for simple understanding of data as well. The ability to link with other apps also makes work much easier and saves a lot of time and energy.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
DA
Diogo A.
Software Engineer
Share
"Extremely practical and easy-to-use tool"
What do you like best about SurveySparrow?

The simplicity of use and the number of available options are a great advantage in using the tool. The support team is also very helpful.

What do you dislike about SurveySparrow?

There could be a segmentation of the price of using the platform by region.

What problems is SurveySparrow solving and how is that benefiting you?

Solved the problem of communication through forms, mainly for organizing events.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
MT
Mar T.
Business Administrator
Share
"The perfect form buddy"
What do you like best about SurveySparrow?

The easy way to build forms, a lot kind of questions , Automations & the tracking

What do you dislike about SurveySparrow?

Anything. By the moment it's the perfect app for me and my company

What problems is SurveySparrow solving and how is that benefiting you?

The mailing automation and the easy way to set up all the questions directly on a form

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Solution"
What do you like best about SurveySparrow?

Great platform for creating surveys for your business or organization

What do you dislike about SurveySparrow?

I haven't run into any downsides with the product or services

What problems is SurveySparrow solving and how is that benefiting you?

I needed a reliable, versatile survey solution and SurveySparrow checked all the boxes.