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SurveySparrow Reviews & Product Details
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SurveySparrow with other popular tools in the same category.
It is highly user-friendly, unlike its competitors. One can start sending surveys right from the get-go.
A little bit on the pricier end for all the features such as NPS etc., but I guess that comes due to the quality and service it provides
Helping organisations use Surveys like a piece of cake
õtima esperiencia ao acessar a plataforma ferramentas intuitivas
o preço é algo que se deixa a desejar pelo fato de cobrar caro
maear jornadas de vendas corretamente
I like that we can customize the surveys to fit our changing needs.
Sometimes the system is not as intuitive as I would like. I have to really search to figure out how to do something if I want the questions or surveys to do something specific.
We can get feedback from employees about different company-related issues or benefits. We use it to improve our internal processes and the emplyee experience.
SurveySparrow integrates right into our emails so our clientele doesn't have to leave the email to review us!
I don't like how surveysparrow isn't providing us with a high enough response rate. This could be better by perhaps making our own surveys shorter.
It allows us to determine if there's anything we can do to make our guests stay better in the middle of their stay instead of at the end
SurveySparrow is extremely adaptive and allows an immense level of customization which we needed for our use. It's like forms on steroids with all of the features they include.
The only thing that I wish was that they had a cheaper plan for smaller organizations. Some of the organizations I work with simply don't have the budget to pay for the beginning level plan, but also don't have the need for the limits of that plan either. Maybe something in the middle.
We are using SurveySparrow for some of our internal forms and processes. We soon plan to start testing some of the 360 review features as well.
Excellent platform to express views. Great surveys.
Absolutely nothing, this platform has no loopholes.
Educates me which is great
The UI, UX to the way the templates are built keeping in all the necessity are top in class
nothing yet, as most of the needs, are already met, more templates can be added
employee welfare-related pule,Immediate actionable grievance/feedbacks.
After trying some other pricy platforms we landed on SurveySparrow and was amazed by ease of use, features and pricing. Highly recommend!
The UI can be improved to be a bit more user friendly. For example adding and images was a bit confusing as we didn't know what size works best for desktop and mobile
It helps us get quick customer feedback in a timely manner and pricing is reasonable
Super easy to use! It has many options that help make surveys interactive and meaningful.
Nothing - they are easy to work with. The price is right and the program is easy to use and understand.
It is helping us check in with our staff often enough to help them feel connected to our organization.
Ease of use was incredibly helpful. All employees found it very user friendly
Truly nothing, maybe some specific question suggestions.
Engagement interests and learning what our employees were looking for the most!