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SurveySparrow Survey Software logo
SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews: 4.4/5 — Solid Choice

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2026
SurveySparrow Survey Software logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to build surveys with a range of templates"
What do you like best about SurveySparrow?

SurveySparrow tool makes it easy to build surveys using a range of templates that fit different needs. What I particularly like about SurveySparrow is the comprehensive reporting it provides

What do you dislike about SurveySparrow?

I didn't really find any serious issues yet. SurveySparrow currently fits my needs perfectly.

What problems is SurveySparrow solving and how is that benefiting you?

basic surveys and collecting user feedback

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
RG
Rich G.
Founder
Share
"I've been looking for a 360° Assessment product for YEARS. I now have found the perfect one!"
What do you like best about SurveySparrow?

SS is easy to use - simple to implement - and clients love the clean look and unencumbered interface. Also the support is phenomenal - they hold your hand the entire way.

What do you dislike about SurveySparrow?

Nothing - love everything about it so far.

What problems is SurveySparrow solving and how is that benefiting you?

It fills the need and I launched a new product line because of it!

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to setup and intuitive, with a good interface"
What do you like best about SurveySparrow?

The ability to customize the form as much as you would like to fit your brand. I also like the way we can integrate it with Zapier.

What do you dislike about SurveySparrow?

Its free version is very limited but it is understandable

What problems is SurveySparrow solving and how is that benefiting you?

I use it mainly for my affiliate program and it suits me well for my needs

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
TS
Team S.
Founder
Share
"Survey Sparrow is Awesome!"
What do you like best about SurveySparrow?

The interface is unmatched, it's so beautiful for mobile. So easy to create surveys. And the support is amazing And the pricing is awesome.

What do you dislike about SurveySparrow?

Nothing -- they're great! We love them -- hard to find something not to like

What problems is SurveySparrow solving and how is that benefiting you?

We use it as an intake form, it works great.

Enterprise (> 1000 emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It's a MUST for me - Love SurveySparrow!"
What do you like best about SurveySparrow?

SurveySparrow is fast, easy to use, and provides survey metrics in the report style I'm looking for. I can easily add/shuffle/edit questions in many different question formats and tailor my survey to what suits my audience. I can also customize the look. It is my go-to for surveys

What do you dislike about SurveySparrow?

SurveySparrow's User Interface feels a bit old however I do see past this due to the ease of use.

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow is helping our company collect and analyze communication metrics on a browser-based platform that is easily accessible to our Frontline employees. We do this by using a QR Code that takes them to this site and from their personal device.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fantastic product"
What do you like best about SurveySparrow?

SurveySparrow is very easy to use. The UI is very intuitive and user-friendly.

What do you dislike about SurveySparrow?

There is nothing to dislike about it. Exceeded our expectations.

What problems is SurveySparrow solving and how is that benefiting you?

Gave us the ability to understand how employees feel about our company culture. What we are doing well and what we could do better.

Mid Market (51-1000 emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
NG
Nathan G.
Founder
Share
"Excellent survey software!"
What do you like best about SurveySparrow?

I love the variety of surveys you can create with SurveySparrow, in particular the ability to create conversational surveys.

What do you dislike about SurveySparrow?

The price is at the higher end of the spectrum.

What problems is SurveySparrow solving and how is that benefiting you?

The ability to create great looking surveys that work really well across all devices. The level of customisability is brilliant and this has allowed us to generate far more responses that typical survey software.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love the sparrow!!"
What do you like best about SurveySparrow?

I love the text style of the surveys. We do a bunch of surveys that are taken primarily on cell phones, so the text style make it comfortable for those users.

What do you dislike about SurveySparrow?

Nothing, but I would like to see a map where people can pin things on in the future, and the option for folks to upload a picture.

What problems is SurveySparrow solving and how is that benefiting you?

They are a great company to work with, and it's a lovely format.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User-friendly research experience"
What do you like best about SurveySparrow?

Survey Sparrow provided an efficient, secure and user-friendly solution for my research task.

What do you dislike about SurveySparrow?

Compared to competitors, Survey Sparrow exceeds all expectations.

What problems is SurveySparrow solving and how is that benefiting you?

I needed to collect research data in an efficient, secure and user-friendly way. Thanks to the platform, I created a professional looking platform, allowing me to entice participants to register and help me collect data. The data I collected with the platform is now published in a scientific journal.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
FT
Filippo T.
Cto
Share
"Great tool to get feedback"
What do you like best about SurveySparrow?

It's very helpful to get feedback and engage customers.

What do you dislike about SurveySparrow?

Survey Sparrow is very good, but UI/UX could be better.

What problems is SurveySparrow solving and how is that benefiting you?

It helps us to value our job through NPS.