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SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 12, 2025
SurveySparrow Logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome way to create the survey for targeted audience, easy user experience."
What do you like best about SurveySparrow?

Upside are the most easiest way to set up the surveys because as a project manager, getting the right fit with the questions and customisations that SurveySparrow offers allows me to expand on more detailed questions.

What do you dislike about SurveySparrow?

So far SurveySparrow could be offering more tools for analytics when it comes to result in the overview. Although, there are no major dislikes on the whole platform.

What problems is SurveySparrow solving and how is that benefiting you?

The most important thing is to get users opinion about different topics of interest of our project. This is the most effective way to get the feedback. It would be nice if SurveySparrow can offer some incentives for surveys.

Mid Market (51-1000 emp.)
Mar 03, 2023
 Source
Overall Rating:
5.0
KB
Kurtis B.
Marketing & Sales Coordinator
Share
"Love survery sparrow"
What do you like best about SurveySparrow?

It is easy to submit a review, and they have great rewards that make it worth my time. I do love their logo. It's simple yet very fitting for the company at large.

What do you dislike about SurveySparrow?

The surveys can sometimes feel repetitive compared to others that I have completed with SurveySparrow as well as others. The rewards for surveys are great, tough I'd like to see changes within the survey themselves.

What problems is SurveySparrow solving and how is that benefiting you?

The problem that SurveySparrow helps me out with is finding meaningful surveys that I can do in my spare time that provides a decent amount of valuable rewards.

Small Business (50 or fewer emp.)
Feb 01, 2023
 Source
Overall Rating:
5.0
SS
Sanyam S.
Product Manager
Share
"Finalised SurveySparrow post extensive research on similar products"
What do you like best about SurveySparrow?

Interactive UI & Forms Covers all the types of questions Great pricing among peers Various templates available Great analytics tool & reports available Great Free plan available Customer service is impeccable

What do you dislike about SurveySparrow?

Nothing much. The product covers all the bases and beats the competitors in all aspects. I signed up for atleast 4-5 survey tools and explore each one of them but couldn't find a better alternative.

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow is a great tool/platform for small, medium and large businesses to collect and analyze feedback from their target audience. The forms are interactive and helps in increasing response rate from the customer. Helps to collect feedback and improve offerings of the business.

Enterprise (> 1000 emp.)
Jan 24, 2023
 Source
Overall Rating:
5.0
Prathap R. avatar
Prathap R.
Tax Consultant
Share
"Gathering Customer Insights with Ease: A Review of SurveySparrow"
What do you like best about SurveySparrow?

I have been using SurveySparrow for several months now and I am extremely impressed with its features and functionality. The user interface is sleek and easy to navigate, making it simple to create and distribute surveys. One of the things I appreciate most about SurveySparrow is the wide range of question types that it offers. From multiple choice to open-ended questions, it allows me to gather detailed and specific feedback from my customers. Additionally, the ability to customize the look and feel of the survey with branding elements, images, and videos makes the survey more engaging and professional looking. The analytics and reporting tools are also very useful, providing me with valuable insights into the survey responses. I can easily track the progress of the survey, view the results, and even export them in various formats. Another great feature of SurveySparrow is the ability to collaborate with my team members. I can share the survey with them and they can provide feedback on the questions and design, which is extremely helpful. Overall, I highly recommend SurveySparrow to any business looking for an easy-to-use and comprehensive survey solution. The wide range of question types and customization options, as well as the collaboration and reporting features, make it an ideal tool for gathering customer feedback and insights.

What do you dislike about SurveySparrow?

Nothing to dislike in survey sparrow everything is fine

What problems is SurveySparrow solving and how is that benefiting you?

I can easily track the progress of the survey, view the results, and even export them in various formats.

Mid Market (51-1000 emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
Saksham S. avatar
Saksham S.
Process Executive At Google
Share
"The best end to end conversational experience management system"
What do you like best about SurveySparrow?

This is a super easy-to-use platform where you can measure customer sentiments and workflow with a single question of NPS Survey. it is very efficient user management to optimise workflow. these are the best thing i like about the platform.

What do you dislike about SurveySparrow?

One thing which disappoints me is when i ask a bot for a query; it says the team typically replies in a few mins, but it has actually taken a week and not reply. So i call it a major disappointemnt of me

What problems is SurveySparrow solving and how is that benefiting you?

it is very helpful for me. Most of the time i like its magical features, like classical surveys asking one survey at one time and offline survey that allows you to collect data from the remotest places. It has helped me to reach where people are not much aware.

Mid Market (51-1000 emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great interactive surveys and reports!"
What do you like best about SurveySparrow?

The are so many themes and templates for different surveys! So easy to create, and you can adjust the design to your company's brand book. The reports were very useful to analyze the performance review results of my team.

What do you dislike about SurveySparrow?

I think the reports can be even more improved and allow you to present information in more different ways. Otherwise, the platform and internal team are very helpful!

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow makes any survey so interactive, beautiful and easy to create! I created the surveys for the performance reviews of my team and it was very helpful!

Small Business (50 or fewer emp.)
Dec 30, 2022
 Source
Overall Rating:
5.0
A V S ADITYAVARDHAN A. avatar
A V S Adityavardhan A.
Back End Developer
Share
"Handy conversations"
What do you like best about SurveySparrow?

In SurveySparrow I recently created a chat based interaction survey to know the pulse of webinars. The ui is simple, classy to look and also more customers interactively provided the participants. The analytics of the conversation are really helpful. I even integrated the conversation in slack, shared it through emails through schedule delivery.

What do you dislike about SurveySparrow?

In SurveySparrow application, I think we need to have a card based conversation where cards are scrolled by the user and fill the survey.

What problems is SurveySparrow solving and how is that benefiting you?

By using SurveySparrow I can interact with the students easily. I came the area which the participant requested us more webinars.

Small Business (50 or fewer emp.)
Dec 27, 2022
 Source
Overall Rating:
5.0
RR
Rob R.
Marketing Consultant
Share
"Survey Sparrow, Better Than Typeform!"
What do you like best about SurveySparrow?

The Dynamic Question Features are amazing!

What do you dislike about SurveySparrow?

There's nothing that I can see I dont like.

What problems is SurveySparrow solving and how is that benefiting you?

Survey Sparrow is helping me to collect information from users that do NOT have to share personal info.

Enterprise (> 1000 emp.)
Dec 22, 2022
 Source
Overall Rating:
5.0
Khushboo vasishth . avatar
Khushboo Vasishth .
Ictc (Integrated Counselling And Testing Centre) Counselor
Share
"Survey sparrow review experience"
What do you like best about SurveySparrow?

Survey sparrow is authentic and one can gain knowledge from survey. I appreciate transparency.

What do you dislike about SurveySparrow?

I don't like anything so far, but activity level is very low. More opportunities should be invited.

What problems is SurveySparrow solving and how is that benefiting you?

Survey sparrow is expanding it's reach and trying to expand more opportunities in future

Mid Market (51-1000 emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
RP
Rudrakant P.
Accountant
Share
"Survey sparrow the right place of survey"
What do you like best about SurveySparrow?

Survey sparrow is a platform where one can get best survey and earn real market view by which any one make product accordingly.

What do you dislike about SurveySparrow?

nothing on survey sparrow i dislike .it has a great deal

What problems is SurveySparrow solving and how is that benefiting you?

Survey sparrow can solve your financial problem up to a great extent by giving view of market and increase your sale.