Upwork Reviews & Product Details

Upwork's job listings are updated frequently and are easily searched. Their support team answers questions and resolves (rare) issues efficiently. The payment system and fee structure is easy to understand. They offer a range of short and long-term jobs - and there are A LOT of jobs. Their messaging system is excellent, and I appreciate that it now supports video conferencing.

The source of their success ratings isn't as clear as they should be. They still haven't set up a specialized profile option that would work for me as a screenwriter. I'd like for jobs to be marked "closed" or something similar when the employer is no longer looking to hire. I'd like to be able to set an "alert" that would notify me when jobs are posted that meet certain criteria. The single thing that I would most like to have changed: I NEVER work on an hourly basis (either fixed price or on a per-page basis) but yet Upwork requires me to post a per-hour rate. I'd like to see them make that optional.

I'm a freelance screenwriter and script consultant. Upwork gives me the opportunity to work for people who either need a screenplay written or need an existing one re-written and/or critiqued. I'm usually quite busy with Upwork-sourced clients, and have developed several recurring clients.

The time app is too helpful to proved that you really working

The rate is too high, just to connect to a client

The time counter, the way they also make direct contracts to solve the problems with outsider clients

That is a way to improve your networking and gain some earnings in your home.

The connects are limited. And if you doesn't get a client. You will be only wasting your money...

None right now...

What I like the most at Upwork is that It is very easy to operate with and very easy to find a perfect match job as per your interest and expertise. Communicating with clients is easy. whatever job you like you can just apply your proposal and if you are selected you are good to go for the work and earn money. Also, I do like the hourly rate system and the desktop App which monitor all of the progress and it's very comfortable for the clients as they trust more, and it's also good for the person who is providing his/her expert services.

I feel like 20% for the first $500 projects is too much. Most clients need more work in less than $500 and in the end whatever I earn it's quite less after paying 20% Upwork fee and on that 20% Upwork then again charge VAT. The overall platform is very good but earning is less than what it should be ..... If the overall fee can be reduced to 10% it will gonna be great for the people who try so hard to achieve 100% satisfaction of the client and try to earn 5 ratings and earn some money... This is just my suggestion

I'm solving my financial issues obviously working With Upwork. I have experienced self-development, while the whole world was suffering including myself due to Covid-19 and I lost my job. When there was nothing, Upwork was there to help me and the people linked with Upwork. I used my talent and every day I'm becoming more confident and professional. This platform made me punctual and more hard-working. As I understood the more I will push myself the more I will earn.

I liked the way they are authenticating the freelancer so there will be only valid freelancers who can have an account. Searching is the best that we can filter the search result and we get the required result set. Upwork provides the best feature of chatting. I think Upwork has to charge the client if they sent an interview and never responded back.

Charges are really high. Like if persons are charging $50/hour and Upwork takes $10/ hour. and sometimes clients were not responded. Many times Client send the interview request and never responded. even though they send themselves. If the client sends any message then the freelancer should get a text message that the client has messaged you. so freelancers can be more interactive with the client. When we transfer from Upwork to the bank then again up wok has charged min amount. Mobile should be improved as there is very little functionality for freelancers and clients as well. After page load, the project listing was not relevant. We are not able to see the client profile. Every freelancer has a right to see a client profile.

We have solved many client's problems and Upwork gave a boost to my company. Upwork provides the facility that has a low budget and wanted to finish the project in a timely manner, provide the platform for them. We solve many problems for a client that they were eagerly looking for a solution and we provided on time.

The best part about finding freelance work using Upwork is that it really gives excellent freelancers the opportunity to stand out and attract better quality clients and higher-paying jobs. Top Rated and other badges, in addition to a job success score and unbiased review process, give you the chance to really set yourself apart from the crowd. If you are outstanding at what you do, you will get the chance to work with outstanding clients who don't flinch at paying higher rates. Plus these clients find you and send exclusive invites to work with them, so as a freelancer, I don't have to go out and chase down contracts.

On the flip side, it can take a little while to get some momentum going and build up your reputation when you are just starting out. You really have to stick with it and put in the effort on the front end to show how good you are, establish an excellent job success score and review history, and earn your badges.

Upwork brings top-quality clients to me, so I don't have to hunt them down. And I always have an option to take on a few more jobs and make some extra cash, if I need to do so.

Although I was very skeptical when I first joined Upwork, I have found high-quality clients, both short-term and long-term, who pay me well for my work. The majority of my clients (nonprofit sector) approach me directly for projects which are not posted publicly. I don't have to spend time seeking out clients -- they find me through my profile. I have all the work I can manage and often have to turn away clients because my workload is full. I love the fixed-price payment protection system (fees in escrow up front), which is so valuable in helping me avoid chasing payments, which is a huge time-saver and helps avoid the freelance problem of unpaid invoices. Customer service is consistently excellent and they are continually improving the platform.

While the percentage-based fees are a bit steep, I feel they are ultimately fair due to the quality clients I find through the platform and the payment guarantee that Upwork provides. I also have less need for other paid marketing channels. I dislike being forced to rate a client in order to end a project. I don't necessarily want to complain if a project may not have been perfect and it feels bad to give a less than perfect rating for a relatively good client. The milestone-based fixed payment system is very tricky to work on the client side. 100% of my clients have a difficult time understanding how payments work (payments in escrow for each new milestone) This needs some improvements for ease-of use on the client side.

It provides an easy way for clients to find my services (in a very specific niche) which had been a challenge before. It helps me avoid chasing payments and unpaid invoices.

With Upwork, you can submit proposals to clients who have a proven payment method on file. Having a verified payment method reduces the chances of clients trying to stiff you for work performed. If problems arise, Upwork acts like a middle person to try to get both to arrive at a mutual agreement. If that fails, there are further options to explore.

I am not a big fan of the 20% that Upwork takes, but with the right structure, you can make money.

Upwork provides a variety of opportunities to work with many clients on a vast range of projects. Having such a diverse choice helps avoid burning out by doing the same type of work repetitively. The platform is helping me expand my client base and putting my business in front of potential clients.

The best is the opportunity to find great projects and make a great business. I started as a freelancer and now have agency and an awesome team. I like to manage all clients in one platform. One more thing that is the best - support, every company need to be like upwork support. They are friendly and always help you.

They always growing and always add a new and better feature. So keep it up - you are the best!

Time tracking, manual adding time for the project, fix prices projects, video chats - all that you need for successful work. The full report about clients, projects are helping in working too.

I have joined Upwork for only six months ago and i can truly say that i had a great experience working there. I like most how free i am to work and select the projects that i am interested to work in and when to work as well, unlike having to work on a project just because i am hired on a company. Also, i liked that i can earn money and gain know knowledge while i am home.

there is no much things that i don't like on work. i guess what can annoy me a little is that i am always judged by clients' feedback. some clients may give poor feedback and it may be not my problem.

Upwork helps me to earn money whenever i need this. Also, gain more experience because i can work on different projects which makes me learn more.