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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
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Ask Questions about WordPress.com
What WordPress.com is best for?
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What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So user friendly and great support"
What do you like best about WordPress.com?

I love the fact that it's easy to use, novice friendly - down to installing plugins for specific purposes ( great if you can't build a website from scratch) the support is great too.

What do you dislike about WordPress.com?

Not much to dislike from my perspective.

What problems is WordPress.com solving and how is that benefiting you?

Created a great looking website ( with a little help from a graphic designer friend) which helps me get business.

Mid Market (51-1000 emp.)
Oct 07, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool for Building Websites "
What do you like best about WordPress.com?

Since it's switch to content blocks, WP has been awesome for our team. We like to spread responsibilities beyond developers, asking project managers, content writers, designers, etc. help us upload copy. It's super important that everyone understand how it works, and WordPress makes it easier for us all to understand.

What do you dislike about WordPress.com?

Sometimes it can be a little technical or touchy, which often makes less-experienced users a little nervous to make updates.

What problems is WordPress.com solving and how is that benefiting you?

It's easy to create modular websites that can be updated and managed by clients after launch. Additionally, we have more flexibility in template creation

Small Business (50 or fewer emp.)
Oct 05, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Its amazing"
What do you like best about WordPress.com?

Most of my business is based on Wordpress made websites, its the easiest way to get it done and running fast

What do you dislike about WordPress.com?

Except you know how to code or use Elementor properly, your website is going to be average at max.

What problems is WordPress.com solving and how is that benefiting you?

did a lot a client work, also built a portfolio for my business and my friends business its easy to instal with php and automatically puts the files and databases in order

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"WordPress is awesome! "
What do you like best about WordPress.com?

WordPress is a revolutionary cms which I use with most of my clients to help build creative and fully optimisable websites

What do you dislike about WordPress.com?

It’s complexity can be challenging at times, however, once you can wrap your head around it you can do pretty good things l!

What problems is WordPress.com solving and how is that benefiting you?

I am helping business’s tell their story through a fully optimised and creative website

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wordpress is great for making blogs for a business, or websites"
What do you like best about WordPress.com?

I love that wordpress is so versatile and can be used for multiple purposes

What do you dislike about WordPress.com?

I don't like that it still does require some coding

What problems is WordPress.com solving and how is that benefiting you?

I want to learn how to build a business website with wordpress. Wordpress is also less involved in censorship than many other software programs or wesbites

Small Business (50 or fewer emp.)
Sep 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Website Platform"
What do you like best about WordPress.com?

The back-end customization is a breeze, you can create exactly what you need using plugins.

What do you dislike about WordPress.com?

Sometimes load times can be a bit slow depending on your plugins and content.

What problems is WordPress.com solving and how is that benefiting you?

It's a great, affordable option for an easy-to-use website that is highly customizable to your needs- whether you have a blog or not.

Small Business (50 or fewer emp.)
Sep 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about WordPress.com?

Website editing is easy to use. It's free.

What do you dislike about WordPress.com?

Nothing to dislike. It does exactly what it advertised to do

What problems is WordPress.com solving and how is that benefiting you?

Website management

Small Business (50 or fewer emp.)
Sep 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Blogging for followers"
What do you like best about WordPress.com?

What I like the most about wordpress is it is very user-friendly. It’s easy to navigate and very dynamic.

What do you dislike about WordPress.com?

What I don’t like about it is if you’re using their free templates, the options to customize is limited.

What problems is WordPress.com solving and how is that benefiting you?

Wordpress helped me in expanding my blog’s reach. I have now a huge solid followers and it helped me achieve that.

Small Business (50 or fewer emp.)
Sep 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best for creating your website"
What do you like best about WordPress.com?

It's a fantastic beast. You can use it for free or spend there one million dollars, you can create anything you can imagine and it's not even that hard to start in most cases. I created my boardgames blog with wordpress, as other million of users did, and it goes without saying that even if at times it was frustrating it has been a fun experience, and now that the blog is more than one year old, it's even easier to use it, it's incredibly comfortable.

What do you dislike about WordPress.com?

When you start using wordpress, both as a content creator or a website creator, things can be a little overwhelming. However, just some patience and you will eventually learn quite fast. There are little doubts about it as it's a tool for experts and beginners alike.

What problems is WordPress.com solving and how is that benefiting you?

I use wordpress both as a content creator and to admin a boardgames blog. It's a powerful tool that helps you in creating whatever you want to create, you just need creativity and a little patience. Well, more than a little if you are actually creating your site yourself. But all in all, it's a tremendous tool and you can go a long way even if you use the free, basic setup.

Small Business (50 or fewer emp.)
Sep 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fantastic free to use blogging platform"
What do you like best about WordPress.com?

Wordpress.com is a versatile free use blogging platform. If you would like a custom domain name, this is available as a premium feature at a reasonable price. Get your blog running by selecting your theme, and start writing articles in minutes.

What do you dislike about WordPress.com?

For a power-user, this platform would be restrictive. To use custom plugins and gain more control over Wordpress, you would need the self-hosted Wordpress.org version. This is more cumbersome to set up, but would give the extra level of customisations some users require.

What problems is WordPress.com solving and how is that benefiting you?

I use a self-hosted version, but I share my blog to Wordpress.com. This brings me blog to more users and readers.

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best CMS"
What do you like best about WordPress.com?

Its the best CMS that I know, its very easy for use and have nany tools for all your ideas. You can make your website in less time.

What do you dislike about WordPress.com?

I like all the things... wonderfull cms and very easy to use ;)

What problems is WordPress.com solving and how is that benefiting you?

I solving time for create websites

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fast and easy websites and webhosting"
What do you like best about WordPress.com?

It’s very easy and quick to fire up a website. Hosting is very reliable. Integrations are robust. Themes and designs are very aesthetically pleasing and modern.

What do you dislike about WordPress.com?

It’s not as robust as the free, .org version

What problems is WordPress.com solving and how is that benefiting you?

Web hosting for very simple sites that need no configuration

Small Business (50 or fewer emp.)
Sep 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Websites or Blogs"
What do you like best about WordPress.com?

Easy to use tools, widgets & plug-ins. Beautiful design, engaging for users and creators.

What do you dislike about WordPress.com?

There isn’t much to dislike about Wordpress. The only thing I can think of is that our load time for our website was slow because of our widgets. I feel like Wordpress should have a way to counteract that.

What problems is WordPress.com solving and how is that benefiting you?

Website hosting. It’s so easy, an intern can do it.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Our site has been running on Wordpress for two years."
What do you like best about WordPress.com?

Wordpress opens possibilities for entrepreneurs with little ICT knowledge. We were quickly on the roots of this program and downloaded a template and started editing the template to our likings. Afterwards, the site was already finished. All we needed to do was to do was press publish and the website was edited in real time. This makes website-building childsplay because I am sure more people will be able to use this program without computer experience.

What do you dislike about WordPress.com?

Wordpress has many vulnerabilities and they are patched every now and then, it is adviced to keep the program updated so logging in to the portal now and then is the best way to check if the program needs to be updated.

What problems is WordPress.com solving and how is that benefiting you?

We have a website running on this engine which helps customers find us on Google and look for all types of information related to our business e.g. contact details, location and other basic needs and deeds.

Small Business (50 or fewer emp.)
Aug 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A perfect solution!"
What do you like best about WordPress.com?

The ease of use of Wordpress is fantastic - it allows us to create a multi user site, including local Intranet, at complete ease. With all of the features we require (posts, galleries etc), it’s our number one solution

What do you dislike about WordPress.com?

Forced translation updates are annoying when the site language will only ever be in a English (UK).

What problems is WordPress.com solving and how is that benefiting you?

Creation of a multi user site that covers ALL of our needs. It means we don’t need to have multiple different setups - it’s all in one!

Small Business (50 or fewer emp.)
Aug 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wordpress is best for website ease"
What do you like best about WordPress.com?

The use of this tool is very easy. It is pretty simple to make any changes you could need.

What do you dislike about WordPress.com?

I sometimes have a spot of trouble with the login features

What problems is WordPress.com solving and how is that benefiting you?

I use WordPress on a daily basis for website work. It is great because you can logon and use it from any computer.

Small Business (50 or fewer emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use for beginners"
What do you like best about WordPress.com?

Very simple/easy to learn for beginners.

What do you dislike about WordPress.com?

Layout could be better, also processes behind publishing different pages could be cut down.

What problems is WordPress.com solving and how is that benefiting you?

Doesn't take long to teach others how to use to take over tasks such as posting new articles, etc.

Enterprise (> 1000 emp.)
Jun 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use CMS"
What do you like best about WordPress.com?

The intuitive design and all the flexibility with plugins and customizations

What do you dislike about WordPress.com?

The platform heavily relies on plugins which have really slowed down our site.

What problems is WordPress.com solving and how is that benefiting you?

We have a GREAT website that we're all really proud of.

Mid Market (51-1000 emp.)
Jun 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love wordpress"
What do you like best about WordPress.com?

I like how easy it is to use and track your metrics

What do you dislike about WordPress.com?

It can be a little complicated and isn't exactly helpful for totally novice users

What problems is WordPress.com solving and how is that benefiting you?

We built our website on Wordpress and it's customizable, easy to use, and professional.

Mid Market (51-1000 emp.)
Jun 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use "
What do you like best about WordPress.com?

Wordpress is very easy to use and navigate for site design and layout

What do you dislike about WordPress.com?

There a certain limitations with the interface and what it’s capable of.

What problems is WordPress.com solving and how is that benefiting you?

Managing the company website, design and updating all the online references accordingly.

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