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Xero
4.4
(631)
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Xero Reviews & Product Details

Xero Overview
What is Xero?

Xero is a cloud-based accounting software designed to streamline financial management for small to medium businesses and accountants. Offering real-time visibility of financial positions with features like invoicing, payroll, and expense tracking, it simplifies day-to-day operations by integrating with a multitude of third-party apps. Xero's intuitive interface and powerful analytics tools help users make informed decisions, ensuring financial health and growth. By automating key processes, it allows businesses to focus more on strategy and less on manual tasks.

Managed by:
Axel Grubba
Founder
Xero Categories on Findstack
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What Xero is best for?
How does Xero compare to FreshBooks?
What are the pros and cons of Xero?
Xero Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Advanced
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Xero Pros and Cons
Pros
  • Xero has 24/7 online support
  • There is a mobile app for on-the-go accounting
  • It simplifies inventory management
Cons
  • Reporting feature is limited
  • Payroll feature costs an additional $39/month
Xero Pricing
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
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631 Xero Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
RT
Rachelle T.
Cfo
Share
"Great Entry Level to Advanced System"
What do you like best about Xero?

Xero is very user friendly. It is great for individuals who are newer to accounting with training modules. It's also great for a small team by using automation

What do you dislike about Xero?

The biggest downside was how unique the email for invoices was. It has a lot of special characters so it can be a challenge if you are trying to share with a vendor over the phone.

What problems is Xero solving and how is that benefiting you?

Quicker accounting systems and automation

Mid Market (51-1000 emp.)
May 10, 2023
 Source
Overall Rating:
5.0
DK
Deepak K.
Accountant
Share
"Best cloud accounting software"
What do you like best about Xero?

Ease of access, it can easily and most affordable accounting software available in the market. All the educational videos easily available on Youtube and Xero's portal

What do you dislike about Xero?

It's occasionally updated on a quarterly basis and adds a new feature to update the existing one. Sometimes it creates inconvenience to use. Customer care available only through email.

What problems is Xero solving and how is that benefiting you?

Earlier I was preparing the financials in excel but in recent changes in the UK for filing the VAT return through MTD. I was looking for an affordable yet best software in the budget.

Mid Market (51-1000 emp.)
Mar 14, 2023
 Source
Overall Rating:
5.0
KM
Kevin M.
Founder
Share
"Very easy to use, and well supported by accountants"
What do you like best about Xero?

Great look and feel (user interface) and is well laid out - much better than MYOB online which I use to administer my local model railway club. It just seems like more thought has been put into it. From what I can see, plenty of accountants use it themselves and support it (more than MYOB or Quickbooks, I reckon).

What do you dislike about Xero?

Nothing springs to mind - it just works!

What problems is Xero solving and how is that benefiting you?

Keeping track of invoices, bills and the accounts. Nothing specific, we just use it for our accounting system

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
5.0
Angie M. avatar
Angie M.
Founder
Share
"Xero - Business Owner's Best Friend!"
What do you like best about Xero?

Xero is extremely easy to use and has fantastic integration capabilities for business owners. In addition, the app allows individuals to sort their finances easily.

What do you dislike about Xero?

Although I do LOVE Xero it would be wonderful to have a FREE service available for business owners just starting to learn about the power of accounting software.

What problems is Xero solving and how is that benefiting you?

When using Xero it helps to clarify what the cashflow situation is for my clients' businesses. It is a fantastic program that can help business owners get more in touch their business's finances.

Small Business (50 or fewer emp.)
Dec 30, 2022
 Source
Overall Rating:
5.0
Christian B. avatar
Christian B.
Senior Accountant
Share
"Most user-friendly bookkeeping software out there"
What do you like best about Xero?

User interface. Out of all the bookkeeping and accounting applications I have put my hands on, Xero is the easiest one to navigate and understand. The simple interface and color scheme just makes sense.

What do you dislike about Xero?

I cannot think of anything. Some people say that reports can be tricky to customise, but If one tries to understand the key functions everything can be done easily.

What problems is Xero solving and how is that benefiting you?

Daily bookkeeping solutions. Xero always makes it easy for anyone.

Small Business (50 or fewer emp.)
Dec 21, 2022
 Source
Overall Rating:
5.0
GM
Giovanni M.
Financial Accountant
Share
"Splendiferous,momentous,alluring and badass online accounting and invoicing tool."
What do you like best about Xero?

I like how Xero automates financial reporting process thus making it easy to create financial statements and balance sheets reports.It's easy to track and manage cash flows.I like ease to track and manage expenses with this tool.Bank reconciliation process seems more simpler with Xero.

What do you dislike about Xero?

There is nothing that challenges me when working with Xero since everything is easy and fast to comprehend without any hassles.

What problems is Xero solving and how is that benefiting you?

Xero delivers automated billing and invoicing process. Xero makes accounting and bookkeeping process more effective. Xero accepts online payment methods.

Small Business (50 or fewer emp.)
Dec 09, 2022
 Source
Overall Rating:
5.0
Daniel C. avatar
Daniel C.
Saxophone, Piano, Clarinet And Theory Tutor, Composer And Arranger
Share
"My Personal Experience with Xero: Streamlining My Business Finances"
What do you like best about Xero?

In my opinion, one of the best features of Xero is its intuitive user interface. The software is easy to navigate, and it makes it simple to manage all of your financial transactions in one place. Another great feature of Xero is its ability to integrate with a wide range of third-party applications. This allows you to connect Xero to other tools you use in your business, such as your CRM, inventory management, and e-commerce platforms. This makes it easy to manage all aspects of your business from one central location. One of the most valuable features of Xero for me is its real-time reporting capabilities. Xero allows you to track your financial performance in real-time, which means you can make informed business decisions quickly and easily. The software also offers a wide range of customizable reports, so you can get the information you need in a format that is easy to understand. Another standout feature of Xero is its strong security measures. The software uses multiple layers of security to protect your financial data, and it is regularly audited to ensure that it is always up-to-date with the latest security standards. Overall, Xero is an excellent choice for businesses looking to streamline their financial processes and make better-informed decisions. Its user-friendly interface, integration capabilities, real-time reporting, and strong security measures make it a valuable tool for managing your business finances.

What do you dislike about Xero?

As a user of Xero, I have found that the software has some limitations. One limitation is that it is only available as a cloud-based solution, which means that I need an internet connection in order to access it. This can be inconvenient for businesses that operate in remote locations or have unreliable internet access. Another limitation is that Xero does not offer some of the advanced features that are available in other accounting software. For example, it does not have built-in support for inventory management or job costing, which may be important for my business. In addition, Xero may not be the best option for businesses with complex financial needs. While the software is user-friendly and easy to use, it may not have the sophisticated features that I need. Finally, Xero is not free. While it offers a range of pricing plans, I will need to pay to use the service. This may not be suitable for businesses with limited budgets. Overall, while Xero has been useful for my business, it may not be suitable for everyone. Its cloud-based nature, limited advanced features, and cost may be limiting for some businesses.

What problems is Xero solving and how is that benefiting you?

As a user of Xero, I have found that the software solves many of the problems associated with managing business finances. One problem that Xero solves is the need for a user-friendly interface. The software is easy to navigate, which makes it simple for me to manage all of my financial transactions in one place. Another problem that Xero solves is the need to integrate with other business tools. The software allows me to connect it to other tools I use, such as my CRM, inventory management, and e-commerce platforms. This makes it easy for me to manage all aspects of my business from one central location. One of the most valuable ways that Xero solves problems for me is its real-time reporting capabilities. Xero allows me to track my financial performance in real-time, which means I can make informed business decisions quickly and easily. The software also offers a wide range of customizable reports, so I can get the information I need in a format that is easy to understand. Finally, Xero also solves the problem of security. The software uses multiple layers of security to protect my financial data, and it is regularly audited to ensure that it is always up-to-date with the latest security standards. Overall, Xero has been beneficial for me by solving many of the problems associated with managing business finances. Its user-friendly interface, integration capabilities, real-time reporting, and strong security measures make it a valuable tool for managing my business finances.

Mid Market (51-1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
FG
Fotis G.
Finance Manager
Share
"Active Xero user"
What do you like best about Xero?

UI is great. Although its best for medium-sized businesses, it offers the whole packet

What do you dislike about Xero?

There is no live bank feeds for Greece. It's best used for countries like the US, UK, and Australia.

What problems is Xero solving and how is that benefiting you?

Bookkeeping for all four of our entities.

Small Business (50 or fewer emp.)
Oct 21, 2022
 Source
Overall Rating:
5.0
KG
Kendrs G.
Finance & Hr Coordinator
Share
"Great"
What do you like best about Xero?

I like how other systems can easily integrate other software can integrate into Xero. It matches transactions, so it is easy to reconcile at the end of the month.

What do you dislike about Xero?

When billing out a PO, you can bill it out more than the amount is for, and it can mess up with the financials on the balance sheet, etc. Also, when pulling reports, you must click on too many different things to get to where you want to go.

What problems is Xero solving and how is that benefiting you?

It allows things to be in one place without going to many other places. It integrates with other softwares and makes it easier than pulling reports manually from other places.

Small Business (50 or fewer emp.)
Oct 11, 2022
 Source
Overall Rating:
5.0
VE
Vivien E.
Head Of Tax
Share
"Easy-2-use Accounting"
What do you like best about Xero?

i love the bankfeeds and the management report functionality. the dashboard optimisation makes it easy for me to get to daily usage information

What do you dislike about Xero?

that bank reconciliations are not part of the management report pack

What problems is Xero solving and how is that benefiting you?

it helps by giving the bankfeed info in time so i can give my clients up to date accounting information to enable them to make better business decisions

Mid Market (51-1000 emp.)
Oct 11, 2022
 Source
Overall Rating:
5.0
SM
Susrutha M.
Finance Executive
Share
"Xero made life easy for Accountants"
What do you like best about Xero?

Xero has a user-friendly interaction and provides a tutorial for each segment and. also; we can create a demo company for trial-and-error checks for accounting. I personally like the bank rules in bank reconciliation segment.

What do you dislike about Xero?

There are not many loopholes in this software compared with similar accounting software like ZOHO or MyOB, which has minimal customization. But the dashboard can be improved and integrated to export data to other software for preparing management reports. We already have the spotlight, but if we can bring more options, it would be better

What problems is Xero solving and how is that benefiting you?

As our business deals with the financing sector, we have thousands of bank reconciliation transactions every month. And also, we have many accounting entries to be passed every month, which can be automated and just checked by creating rules for reconciliations and cloning for repeating the statutory entries.

Small Business (50 or fewer emp.)
Sep 25, 2022
 Source
Overall Rating:
5.0
RB
Regina B.
Admin Assistant
Share
"Best accounting software!"
What do you like best about Xero?

What I like about Xero is that it is very user-friendly. You don't need to be an accountant to understand all of its features. This software is perfect for most business owners!

What do you dislike about Xero?

Xero is a great software but I think it would be helpful if they will be merging certain menus i.e. merging the organisation settings and financial settings so they're all in one place.

What problems is Xero solving and how is that benefiting you?

Xero helped us save a lot of administration time as the software basically does everything for us. All the reports we need can be generated in just a few clicks!

Mid Market (51-1000 emp.)
Sep 08, 2022
 Source
Overall Rating:
5.0
RD
Rashmi D.
Associate
Share
"Xero Review"
What do you like best about Xero?

It is simple to use after learning only for a while. It saves time by having some great features like Reports extracting as per your customization and also have import export feature.

What do you dislike about Xero?

It doesn't support multi-currency in inventories, in basic plans, only inexpensive plans. also, without learning/ or having some training, you can not use it. Although they have provided some supporting videos for learning.

What problems is Xero solving and how is that benefiting you?

It is cloud based, so it can be accessed from anywhere, it helps the owner. they can see their financial statements anywhere at any time. It is great in integration with other apps.

Mid Market (51-1000 emp.)
Aug 29, 2022
 Source
Overall Rating:
5.0
MM
Mathew M.
Key Account Manager
Share
"Xero is a magnificent,my favourite and my all time Hero solution for accounting and invoicing."
What do you like best about Xero?

With Xero,it's simple to create and send invoices to our clients.It simple to reconcile bank account statements with Xero.It's also simple to track and manage expenditure with Xero.It's simple to pay,track and manage bills with Xero.

What do you dislike about Xero?

Xero is a simple,secure,easy to access and user-friendly accounting solution that I lack any drawback to pinpoint.

What problems is Xero solving and how is that benefiting you?

Xero enables ease to track and manage cash flows. It's possible to know if our organization is making profits or losses. It's simple to accept online payments with Xero. It's simple to send and manage purchase orders with Xero.

Small Business (50 or fewer emp.)
Aug 17, 2022
 Source
Overall Rating:
5.0
Angela  D. avatar
Angela D.
Founder & Ceo
Share
"Brilliant accounts software"
What do you like best about Xero?

It's super user friendly, nothing technical required

What do you dislike about Xero?

I dislike that is can't sync directly with Infusionsoft

What problems is Xero solving and how is that benefiting you?

It helps keep accurate control of my finances

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
CM
Chris M.
Founder
Share
"Xero is a surefire way to keep my accounts in order"
What do you like best about Xero?

Xero is a surefire way to keep my accounts in order, and it's so simple and has fantastic integrations, especially for automation!

What do you dislike about Xero?

As a small business owner with no formal accounting knowledge, I feel like real-world examples for some functions would be useful.

What problems is Xero solving and how is that benefiting you?

I am a small business and Xero solves so many problems for me - it integrates with Zapier and therefore helps me automate my business and accounting. I spent 5 minutes a day checking in on things and that's all I need thanks to the integrations, especially with Pleo that does all my purchasing!

Small Business (50 or fewer emp.)
Jul 21, 2022
 Source
Overall Rating:
5.0
CS
Chaitali S.
Project & Account Manger
Share
"Accounting Work"
What do you like best about Xero?

Prepare the Quotation. Making the Invoice.

What do you dislike about Xero?

The reports format, Reconciliation all the payment & entry.

What problems is Xero solving and how is that benefiting you?

Easy way of preparing the quote & the format

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
5.0
Susan S. avatar
Susan S.
Assistant
Share
"So easy to use"
What do you like best about Xero?

Simple to use, I love the ability to change account numbers in the chart of accounts. It's an all-around simple software.

What do you dislike about Xero?

It does take about two days for the bank feed to refresh, but it may be the bank I use. I also do which within an invoice you can mark it paid and keep the money personally, instead of doing an additional journal entry.

What problems is Xero solving and how is that benefiting you?

I am a bookkeeper and use Xero for my business finances, and I also use Xero for a few clients as well.

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
5.0
LB
Leah B.
Assistant Accountant
Share
"Xero makes accounting user friendly and simple!"
What do you like best about Xero?

What I like most about Xero is that it is clear and user-friendly. My clients are able to view the same reports that the accountants use and it makes the business owners have more financial knowledge over their business.

What do you dislike about Xero?

One thing that I dislike with Xero is the chart of accounts that are automatically within Xero, it can be very time-consuming having to change them for each business so it would be good if Xero had pre-set chart of accounts for different types of businesses.

What problems is Xero solving and how is that benefiting you?

Xero is making real-time accounting possible for the business owners that we work with. They have more control over their finances and can check figures up regularly to keep business performance on track.

Small Business (50 or fewer emp.)
Jun 15, 2022
 Source
Overall Rating:
5.0
DP
Dan P.
Assistant Operations Manager
Share
"Great Stuff - Basically my entire job"
What do you like best about Xero?

Xero is something I use every day. It's the mainframe for our business in terms of reporting, day-to-day management, and interconnectivity between systems. It works well for us, and we manage all of our incoming and outgoing on there.

What do you dislike about Xero?

I don't particularly dislike anything about Xero. Sometimes the Expenses function is a little buggy, and might need some work, but otherwise it's great. I've used unleashed pretty much everyday for the last 3 or so years.

What problems is Xero solving and how is that benefiting you?

Xero solves a lot of problems in our business. It allows us to keep track of invoices, account for duties paid on our products, and helps me report on month end turnover, stock etc.

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