Zoho Desk
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4.4

| Starting at

$20

Per Month

Overview Pricing
Alternatives

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Top 10 Zoho Desk Alternatives & Competitors

Zoho Desk Alternatives

4.4

Starting at $0
/ Per Month

Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more

Frequently Mentioned Pros

  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection

See All Freshdesk Details

4.1

Starting at $0
/ Per Month

Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu…  Learn more

4.6

Starting at $10
/ Per Month

1 E-Commerce Helpdesk – Automate and Monetize Customer Interactions  Learn more

4.4

Starting at $25
/ Per Month

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

4.4

Starting at $50
/ Per Month

Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

Frequently Mentioned Pros

  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.

See All HubSpot Service Hub Details

4.3

Starting at $49
/ Per Month

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

4.6

Starting at $0
/ Per Month

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha…  Learn more

Frequently Mentioned Pros

  • Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

See All EngageBay Details

4.2

Starting at
/

Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels are p…  Learn more

4.0

Starting at $0
/ Per Month

Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers…  Learn more

Frequently Mentioned Pros

  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
  • Comprehensive email marketing and tracking features
  • Third-party integrations with billing, social, and customer support
  • Exit intent pop-ups and lead tracking

See All Agile CRM Details

4.7

Starting at $16
/ Per Month

Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & i…  Learn more

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