Best Help Desk Software for Small Businesses

Products within the broader category of Help Desk have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for small businesses compared to larger enterprises. Therefore, it's crucial to guide SMEs towards the suitable Small Business Help Desk Software options that cater to their specific requirements.
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Gold-Vision Logo
Gold-Vision
4.5
(4)
Starting at $32.50/seat/month
For an all-in-one, complete CRM, marketing automation, and customer service solution, check out GreenR... Learn more about Gold-Vision
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HelpCrunch Logo
HelpCrunch
4.7
(204)
Starting at $15.00/month
HelpCrunch is a top-rated customer communication platform built especially for support teams and marke... Learn more about HelpCrunch
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Helpshift Logo
Helpshift
4.3
(379)
Free plan available
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve ... Learn more about Helpshift
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Intercom Logo
Intercom
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
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LiveHelpNow Logo
LiveHelpNow
4.3
(150)
Starting at $9.00/month
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, ... Learn more about LiveHelpNow
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Respond.io Logo
Respond.io
4.8
(152)
Free plan available
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp... Learn more about Respond.io
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Zendesk Chat Logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all... Learn more about Zendesk Chat
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Zowie Logo
Zowie
4.7
(62)
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various me... Learn more about Zowie
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