Best Help Desk Software for Enterprise Businesses

Products within the broader category of Help Desk have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for large enterprises compared to smaller businesses. Therefore, it's crucial to guide enterprise companies towards the suitable Enterprise Help Desk Software options that cater to their specific requirements.
Filter result (23)
Freshdesk logo
4.4
(3,046)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
Freshdesk Contact Center logo
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
HubSpot Service Hub logo
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
Zendesk Support Suite logo
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of custome... Learn more about Zendesk Support S...
Zoho Desk logo
4.4
(5,205)
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help m... Learn more about Zoho Desk
Gorgias logo
4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between busin... Learn more about Gorgias
Help Scout logo
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
Freshchat logo
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat
EngageBay logo
4.6
(216)
Free plan available
EngageBay is a CRM platform that helps companies streamline their customer relationship management usi... Learn more about EngageBay
Front logo
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email... Learn more about Front
Tidio logo
4.7
(1,413)
Free plan available
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The p... Learn more about Tidio
Acquire.io logo
4.2
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including vi... Learn more about Acquire.io
Agile CRM logo
4.0
(344)
Free plan available
Agile CRM is a popular customer relationship platform that was built for small to medium sized organiz... Learn more about Agile CRM
Appy Pie logo
4.7
(1,326)
Starting at $16.00/month
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding kn... Learn more about Appy Pie
Explore recently added products
Chat2Desk logo
Free plan available
Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, ... Learn more about Chat2Desk
ClickDesk logo
Free plan available
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows user... Learn more about ClickDesk
HelpCrunch logo
4.7
(204)
Starting at $15.00/month
HelpCrunch is a top-rated customer communication platform built especially for support teams and marke... Learn more about HelpCrunch
Helpshift logo
4.3
(379)
Free plan available
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve ... Learn more about Helpshift
Intercom logo
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
LiveChat logo
4.5
(747)
Starting at $24.00/month
LiveChat is a premium live chat and help desk software for business. The platform is designed and buil... Learn more about LiveChat
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