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EngageBay vs Intercom Comparison

EngageBay vs Intercom Comparison
EngageBay
Intercom

At a Glance

4.6

CRM Software

Starting at $0

Per Month

4.4

Live Chat Software

Starting at $74

Per Month

Overview

EngageBay

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Intercom

Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Basic

$12.74

Per Month

Growth

$42.29

Per Month

Pro

$84.99

Per Month

See Pricing Details

Starter

$74

Per Month

Free Trial Available

Pricing Available

Pros & Cons

EngageBay Pros

  • Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

EngageBay Cons

  • Interface is not the most intuitive at times
  • Onboarding process could be improved

Intercom Pros

There is not sufficient information

Intercom Cons

There is not sufficient information

Screenshots

EngageBay

Intercom

Videos

EngageBay

RSS Broadcast in EngageBay

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $78

per month

1CRM

4.2

Starting at $15

per user, per month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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