Freshdesk vs ActiveCampaign for Marketing
Take a look at how
Freshdesk
and
ActiveCampaign for Marketing
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshdesk
scores
4.4
out of 5 from
3051
reviews, while
ActiveCampaign for Marketing
has been rated
4.5
out of 5 from
10875
reviews.
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At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
No pricing information available
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
- Powerful email builder
- Machine learning enabled helps boost marketing results
- Seamlessly integrates with automations
- On-site chat is an additional, paid add on
- Advanced feature are complicated to use and navigate.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
92.75%
Mid Market
6.42%
Enterprise
0.83%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
53
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Avast Business Antivirus
- Better Stack
- BigContacts
- Bubble
- ChatArt
- ChatBot
- ChatGPT
- Clearout
- Click2Magic
- ClickFunnels
- Close
- Copper
- Creatio
- Demio
- Deskxpand
- DocuSign
- Domain.com
- Elementor Hosting
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Hello Bar
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Instapage
- Intuit Mailchimp
- Involve.Me
- Jotform
- Kajabi
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Unbounce
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WebinarGeek
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho One
- Zoho Workplace
- eWebinar
- noCRM.io
Total integrations:
30
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Avast Business Antivirus
- Better Stack
- BigContacts
- Bubble
- ChatArt
- ChatBot
- ChatGPT
- Clearout
- Click2Magic
- ClickFunnels
- Close
- Copper
- Creatio
- Demio
- Deskxpand
- DocuSign
- Domain.com
- Elementor Hosting
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Hello Bar
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Instapage
- Intuit Mailchimp
- Involve.Me
- Jotform
- Kajabi
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Unbounce
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WebinarGeek
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho One
- Zoho Workplace
- eWebinar
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By ActiveCampaign
- Located in Chicago, IL
- Founded in 2003
