Aircall Reviews & Product Details

Super easy to use, Everything is very user friendly.

Sometimes my microphone doesnt connect. Other than that it works great. a quick computer reset fixes this.

Every call that comes in is related to our company business. Products, renters insurance ect.

I like that it lets multiple people use it at once, especially for us who work with a pretty big company and have a lot of people logged on. It even lets us know who's on the call or any other information we need!

I think just having to mark the note at the end of a call. If a customer doesn't pick up, we can't mark something different than what is given to us. But overall pretty good experience!

I generally use Aircall to contact customers about their unpaid invoices or call before shipping orders. The benefits I've realized with Aircall is that I can pull up their case/profile from the call.

Aircalls interface is smooth, easy and efficient. Things light transferring calls to colleagues and archiving previous calls have been made simplistic. I have used other call software and believe me they can be cumbersome at best to get things done.

There was a couple of glitches with my internet connectivity and aicall and i had some initial issues in downloading the software on my mac computer but with a little help from their team It was smooth sailing.

Our call center is running 100 times more efficiently and we are pressing to bring more teams over to aircall as soo as possible! This is the future fo us as a company!

Being able to integrate to Gorgias and follow up with all appropriate details.

No applicable selection for this question.

Active follow-up and analysis of the associates and calls.

Really easy to set up and use! My team is always on top of their work when using Aircall, both at work and at home.

If wifi is failing, the app our drop completely, make sure you have a really good connection.

Having future partners connecting with our brand and following up on a more personal matter.

i like the fact you can import numbers from google, can create your own dialler, its simple yet has everything you require, also connects to hubspot.

when there is alot of calls i have to restart sometimes

the benefits of air call is anyone can use it its so simple

The first time I am using Aircall, I find it user-friendly and easy to access.

Nothing in particular, so far, all is great! I don't find any hard time using Aircall.

The only technical issue I had was when there was an intermittent connection of the Internet and that Aircall was affected, but just need to reconnect it and all was good after. The Team provided me troubleshooting guide to resolve it, but overall, Aircall works perfectly great.

Aircall is very easy to use. It has helped me hit my daily phone call metrics with it's user friendly plugin.

Nothing, I enjoy everything that Aircall offers.

I am reaching out to clients that live in different countries to myself.

Voicemail options and quality of calls.When the air call is smooth my work seems to be of high quality.

Dropped calls. Sometimes, very rare there are quality issues usually due to internet, not air all but always a pain.

Reaching out to customers and always keeping track of my missed calls and voicemails.

its simple, and dont need to read manual if you want to use it. tags after call are helpfull

just one layout, no diffrent colours of app skin

air call helps me call to carriers from all europe, easy to use