Avature CRM Reviews & Product Details

I love the flexibility of the platform. I can make changes on the fly and have the system up and running for a client in less than a week in some cases. I find the UI very intuitive and easy to navigate.

Probably my only real desire would be to have a more robust report writing tool, right out of the box. I have not had any experience with the Report Builder yet, so that might change my mind.

We are able to get a our recruiting teams up and running quickly, and with little guidance as the platform is easy to learn. For us, Avature is a great sourcing tool that let's us build up pipelines of candidates that would otherwise prove difficult.

Dropbox functionality means we can upload CVs and populate the fields of a candidates record with ease. Similarly importing candidates from LinkedIn via 'Import Link' is great.

That you can't edit documents once they have been saved to the system. I also don't find the list view all that easy to work from, if you're working through calling a list of candidates.

We're increasing direct sourcing through using Avature, and making sure are up to speed on data governance.

We are able to make changes quickly, users and administrators love it.

Some of the development/implementation is slow (portals/reports etc)

Hiring manager reporting has probably saved a few hours of recruiter effort on each vacancy worked on.

Flexibility, user-friendliness, simplicity, customer focus

some layouts, some limitations with doing multi-tasking

creating and managing talent pipelines, proactive and strategic recruitment, the CRM function

That we have a dedicated account manager, a training campus and there is so much to discover in the platform

It is easy to spend way too much time in it as it is highly configurable. You need to keep track of what you have already built in to make sure any changes flow in

Talent managing. We're still learning the new enhancements and pipelining options we have available to us. We are also looking at it for reporting purposes

Automatic Workflows for different target groups. Information can be presented in Dashboards with lists and powerful reports. So many ways to configure the tool. Insights in Integrations to other systems.

Lack of transparency when it comes to Releases and updates on Avature side. Unexpected changes lead to defects and hours of researching. Lack of support through Account Management. Advise and information to improve the instance and use new features is missing.

Providing much flexibility to change business processes easily. Configuration changes in production can be made every day. The Admin herself can manage integrations. Workload is reduced due to many automatic steps.

the possibilities offered by the application. - Automation of contracts - Design of your own dashboards - Scheduled mailing of lists and reports - flexibility of portals

for newcomers the application is sometimes very confusing, you don't know exactly where to find what. - Wizards - forms - views - etc. sometimes it is hard to find out mistakes

Avature has a large roadmap on which many functionalities are noted, many of those can also help us in our daily business and simplify it significantly. One example is the Portal Builder, which we are very excited about. Here, customers are offered additional possibilities to work more independently without having to go to Avature in each case.

Timing is everything when trying to resolve an unexpected issue and their being conscientious of the needs of their customers makes them a leader in customer service in my opinion.

I would say the restrictions on permissions/access granted to specific actions within the system. Giving the customer more autonomy to make edits/updates to existing features/functionality.

Sourcing for candidates. We are in the food industry, so we have a high turnover, and ensuring our restaurants are staffed at all times is a high priority with our company. And being able to have that pool of applicants and leads continuously ensures that we meet our business's needs.

The breadth and depth of its solutions to solve our business needs. There always is a solution to your question.

The lack of adequate consultancy to implement said solutions in line with our business needs. Avature has valuable technology expertise, but not necessarily in-depth recruitment expertise.

End to end recruitment and various other solutions like grad management.

Avature has done so much for us in terms of streamlining our processes and access to information. It has also helped us a lot in our unique siloing needs to keep our Sales teams, TA/HR, Business Development and Management teams' data separate and secure.

Unfortunately, it is not the most intuitive and user-friendly product to set up, though somewhat expected due to the number of integrations, customizable features and functionality. Also, although Avature's team is continuing to improve and enhance their reporting tools, creating and coding in internal reports can be a bit buggy and difficult to figure out.

One of the biggest issues we had was how do we reduce the number of systems we are using across our teams whilst also keeping the same amount of privacy and security for each team's data. On top of that, how do we streamline the processes we already have in place and reduce the amount of admin work for our operation teams and the amount of data entry of our recruiters. Avature has helped us with all of these issues, from creating unique roles and systems that dynamically silo the level of access each user has, to creating automation flows that reduce the amount of admin work our employees need to do in order for them to focus on more pressing tasks.