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Basecamp Logo
Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
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Crevio
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5.0
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$29.00/month
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Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 29, 2025
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
4.5
RM
Rachel M.
Assistant Event Planner
Share
"Simple, intuitive tool for Project Management"
What do you like best about Basecamp?

Its so easy to loop people into projects and specific steps within the larger picture. The functionality is great for working with clients and giving limited access for them to gauge how their projects are going while still protecting the design/editing process. Easy to link projects together and reference previous work. Its an all-around gem.

What do you dislike about Basecamp?

One of the issues I frequently had with Basecamp was a limited search function. If that could be finessed and filtered better it would benefit me greatly as a project manager sifting through years of old content for annual projects, etc.

What problems is Basecamp solving and how is that benefiting you?

This tool lets the right people see what's going on in a very timely manner. We're able to share files and link google drive docs, we can keep notes and conversations together and track how a project is going. It also allows us to track where breakdowns happen in the event things don't go as planned. The biggest benefit is that it enhances the team experience - which means a more productive work environment and happier coworkers, a general win all around!

Small Business (50 or fewer emp.)
Jan 20, 2017
 Source
Overall Rating:
4.5
GM
Grant M.
Pastor To Students
Share
"Easy to use!"
What do you like best about Basecamp?

I like the ease of use. It's a thorough program with a lot of flexibility. I also like the fact that you can respond to posts via email without having to do it through the program.

What do you dislike about Basecamp?

The calendar portion can be a bit cluttered. Sometimes it's hard to find what I'm looking for. I also think the application could be a bit cleaner.

What problems is Basecamp solving and how is that benefiting you?

This is a great product for our design team. We are able to request design projects for our projects with the ability to see, edit and share information as we work through the process.

Small Business (50 or fewer emp.)
Jan 19, 2017
 Source
Overall Rating:
4.5
AK
Amber K.
Director Of Operations
Share
"Great for Project Management"
What do you like best about Basecamp?

This is a great project management platform that I have used at 2 different jobs now for different purposes. The best thing about it is that you can share projects internally as well as externally. So we share it with our clients so everything is in one place. In addition, you don't have to share all of the pieces of a project with a client. You can set parameters for who sees what so clients only see the end result rather than the whole thing.

What do you dislike about Basecamp?

In a few instances, Basecamp messages ended up in junk or spam and weren't seen by some of our clients.

What problems is Basecamp solving and how is that benefiting you?

Basecamp helps us save time by keeping everything in one place and simplifies communication between teams as well as with our clients.

Mid Market (51-1000 emp.)
Jan 19, 2017
 Source
Overall Rating:
4.5
DM
Dave M.
Director Of Information Technology Services & Tiso
Share
"Base camp is great"
What do you like best about Basecamp?

Clean interface and very organized. Easy to configure.

What do you dislike about Basecamp?

No timeline view or Gantt chart capability

What problems is Basecamp solving and how is that benefiting you?

Collaborating over great distances

Small Business (50 or fewer emp.)
Jan 15, 2017
 Source
Overall Rating:
4.5
MH
Michelle H.
Development And Marketing Manager
Share
"Basecamp is great for events and fundraising "
What do you like best about Basecamp?

Basecamp is amazing for bringing a group together and communicating upcoming meetings, events and fundraising opportunities and constant updates. It notifies you through email any updates. It's great for marketing our fundraising events, focus groups and outreach. It's fairly user friendly and quick way to get an answer. All information is auto saved so you won't lose anything. Their helpful guides and live classes are great.

What do you dislike about Basecamp?

They don't provide level of personal support as other software. I wish there were more reporting and accounting features. The site isn't as user friendly at first and you are unable to personalize your account with logo, color etc.

What problems is Basecamp solving and how is that benefiting you?

I'm able to market upcoming fundraising focus groups, meetings, events and easily communicate updates. It allows me to keep constant contact with donors for our annual meetings. It has unlimited users and features and it has an intuitive design. We have seen an improvement in our donor interaction for events and an increase in participation.

Enterprise (> 1000 emp.)
Jan 13, 2017
 Source
Overall Rating:
4.5
KR
Ka R.
Academic
Share
"Broad applications and intuitive interface for all team members"
What do you like best about Basecamp?

It allows us to keep all of our "stuff" in one place: emails, meeting notes, reminders, documents, calendars. This is incredibly simplifying, facilitates communication, and peace of mind.

What do you dislike about Basecamp?

It does require proactive engagement by each team member. If this is not happening, it's less useful. This is really its only downfall, as far as my use is concerned.

What problems is Basecamp solving and how is that benefiting you?

Centralization of communication. Basecamp has resolved inefficiencies in communication. Everyone has a reliable central source of information.

Mid Market (51-1000 emp.)
Jan 04, 2017
 Source
Overall Rating:
4.5
AB
Adrien B.
Creator+ Producer
Share
"Great collaboration "
What do you like best about Basecamp?

Being able to organize and set up to send to my co-workers from any where in the world

What do you dislike about Basecamp?

The price is a little much and I don't use it offten enough

What problems is Basecamp solving and how is that benefiting you?

Organize every thought I have

Small Business (50 or fewer emp.)
Jan 03, 2017
 Source
Overall Rating:
4.5
JP
John P.
Vice President Of Software Development
Share
"Create Project Collaboration Tool"
What do you like best about Basecamp?

Basecamp lets you communicate in a variety ways depending on how soon you need a reply. If you use the product the way its intended your communication among team members greatly improves.

What do you dislike about Basecamp?

For a software development company, I would like to use the To-Dos for bug tracking with severity. Right now there is not prioritization with To-Dos except order.

What problems is Basecamp solving and how is that benefiting you?

We were having problems documenting our conversations and Basecamp solved this easily.

Small Business (50 or fewer emp.)
Dec 27, 2016
 Source
Overall Rating:
4.5
Vijay K. avatar
Vijay K.
In Love With
Share
"The Best Project Management Tool You can have!"
What do you like best about Basecamp?

1) Ease of use 2) Ease of Collaboration 3) Clear Navigation

What do you dislike about Basecamp?

To be honest, we are pretty happy. 1-2 times we faced issues with support but then they addressed the issue on priority.

What problems is Basecamp solving and how is that benefiting you?

1) Team Collaboration for a particular Project 2) Communication with and live status updates from other teammates

Small Business (50 or fewer emp.)
Dec 27, 2016
 Source
Overall Rating:
4.5
AM
Ashley M.
Commercial Photographer
Share
"Basecamp experience for a small business! "
What do you like best about Basecamp?

Basecamp has a great way of consolidating information making projects easier to manage. Joining my client on projects is significantly easier and removes mountains of emails in the process!

What do you dislike about Basecamp?

The learning curve was a little steeper than I liked. The initial projects were a little slower than I liked due to the fact I had not always found what I was looking for easily.

What problems is Basecamp solving and how is that benefiting you?

Projects can be complex, this definitely streamlines it. Timelines can be shortened now as the projects keep updated easily.

Small Business (50 or fewer emp.)
Dec 22, 2016
 Source
Overall Rating:
4.5
CV
Christine V.
Owner
Share
"Great Product"
What do you like best about Basecamp?

It has a clean look and is very user friendly.

What do you dislike about Basecamp?

No section to add in all of your client information.

What problems is Basecamp solving and how is that benefiting you?

Eliminates the need for files to be stored on computers. Being able to do a group chat with the office. Communication is better.

Small Business (50 or fewer emp.)
Dec 19, 2016
 Source
Overall Rating:
4.5
BB
Brittany B.
Project Manager
Share
"Basecamp makes project management easier and more efficient."
What do you like best about Basecamp?

As a project manager, I use Basecamp to manage deadlines, tasks and communication for the projects that I manage. The thing that I like most about Basecamp is the ease of use. It is extremely user friendly and is very simple to add new tasks and find what I'm looking for. Also, I can invite clients to projects in Basecamp and know with a reasonable amount of certainty that they will have no issues using it.

What do you dislike about Basecamp?

I would like to have the ability to assign a task to multiple people.

What problems is Basecamp solving and how is that benefiting you?

Basecamp makes keeping track of day-to-day tasks easier and it enables me to more easily communicate with clients.

Small Business (50 or fewer emp.)
Dec 19, 2016
 Source
Overall Rating:
4.5
BG
Bryttani G.
Lead Web Designer And Manager
Share
"Really cool resource!"
What do you like best about Basecamp?

I love how everyone on our project can work together and share files and ideas!

What do you dislike about Basecamp?

I wish it had more of an integrated way to communicate.

What problems is Basecamp solving and how is that benefiting you?

We now have a great way to share our files in one space, grouped by project!

Mid Market (51-1000 emp.)
Dec 19, 2016
 Source
Overall Rating:
4.5
EH
Everett H.
Technology Director
Share
"Easy web base project management "
What do you like best about Basecamp?

Web based and available on several platforms. Easy for several individuals to participate.

What do you dislike about Basecamp?

Can be cumbersome to find fomething easily as information gets old in the project.

What problems is Basecamp solving and how is that benefiting you?

Easily keep 25 team members coordinated from different organizations on the same project

Small Business (50 or fewer emp.)
Dec 09, 2016
 Source
Overall Rating:
4.5
MA
Michelle A.
Project Manager / Designer
Share
"Basecamp is great for documentation."
What do you like best about Basecamp?

I love that it is super easy to set up, start projects, and add people to view projects. I also really like that you can set up templates so you don't have to keep entering in the same information each time.

What do you dislike about Basecamp?

I wish that it were easier to add people to specific projects because the company I work for has recently hired new people and each time I have to go into the project template and make a new discussion including the new people so that they can get updates from that specific discussion, so that's a real pain. But adding people to have access to projects is pretty easy.

What problems is Basecamp solving and how is that benefiting you?

We are solving communication problems between multiple groups of people. It is easy to keep everyone informed using Basecamp and also easy to use for documenting conversations so that everyone is on the same page.

Enterprise (> 1000 emp.)
Dec 06, 2016
 Source
Overall Rating:
4.5
LW
Leila W.
Sr. Producer
Share
"Basecamp Review - Leila Waddell"
What do you like best about Basecamp?

I like that I can manage my entire project communication with my team and client in one place. I also have history of all the files exchanged , can separate several projects and communications.

What do you dislike about Basecamp?

Thw WYSIWYG is not very improved which does not allow me to format my text. Task tracking and time tracking is very undeveloped , pretty much useless. It should have better ways to manage timeline, gantt, be a real project management tool. I feel like at the end , basecamp is a PM tool wannabe, still missing a lot to get to be called a project management tool. Is more like a communication tool between teams.A good way to say , its a fancy to-do list tool, nothing more than that.

What problems is Basecamp solving and how is that benefiting you?

team and project organization, track tasks associated with a project and monitor activities and feedbacks.

Small Business (50 or fewer emp.)
Nov 25, 2016
 Source
Overall Rating:
4.5
Aly N. avatar
Aly N.
Content Strategist
Share
"Straightforward and simple."
What do you like best about Basecamp?

As far as project management systems go, this one is really straightforward and easy to use. We use this as a direct line of communication (and way to record exchanges) with our clients and it runs smoothly every time. There are tabs that work as a one-stop shop for files, discussions (messages), and a place to review who's actually on the project. There's also an option to hide certain messages or task lists from the client, so that's helpful to keep internal stuff for the project from being separated from client interactions.

What do you dislike about Basecamp?

The update from Basecamp 2 to 3 was huge and it took some time for me to acclimate—I'm still acclimating a little. It's not a bad format, but it's just different enough that I have to really consider where my stuff is before I click out of habit.

What problems is Basecamp solving and how is that benefiting you?

I've used Basecamp at two jobs now—my last temp job at a university and at my current job. I used 2 at the university and then when I switched jobs, I started using 3 and had to adjust. It really just helps us keep everything organized and on-task. The marketing department I worked in at the university kept Basecamp as an internal feature for us to send files back and forth, etc. and now I use Basecamp in a way that utilizes the program as a back-and-forth for us and the clients. It works well in both ways.

Small Business (50 or fewer emp.)
Nov 23, 2016
 Source
Overall Rating:
4.5
KG
Kane G.
Advertising And Marketing
Share
"Basecamp Works Well"
What do you like best about Basecamp?

Our whole team uses Basecamp. It's really been amazing in organizing projects and I love the email alerts you get to keep deadlines in check.

What do you dislike about Basecamp?

I haven't really found anything that I dislike at this time.

What problems is Basecamp solving and how is that benefiting you?

Just organization overall. Having different people be assigned various projects has just streamlined everything for us.

Mid Market (51-1000 emp.)
Nov 15, 2016
 Source
Overall Rating:
4.5
NG
Nicole G.
Lower School Technology Coordinator
Share
"Basecamp review"
What do you like best about Basecamp?

It's a nice way for our group to stay organized. I like that there is a place to post and a calendar. Also great that there is an app so that you can access it from anywhere.

What do you dislike about Basecamp?

I think it can be confusing to find files and old posts.

What problems is Basecamp solving and how is that benefiting you?

Increased communication among our group. This keeps all the information in one place.

Enterprise (> 1000 emp.)
Nov 15, 2016
 Source
Overall Rating:
4.5
AS
Amanda S.
General Manager
Share
"LOVED BASECAMP!"
What do you like best about Basecamp?

I love how clean the interface is, it is also easy and quick to start using. Basecamp keeps project management very simple. I love that I an integrate it to use on my smart phone and use it anywhere. I can add in tasks and manage this very easily.

What do you dislike about Basecamp?

That you cannot make reoccurring tasks or that you can see how much time you have spent on each task

What problems is Basecamp solving and how is that benefiting you?

The biggest problem we have is communication and keeping everyone updated on projects. With Basecamp I can easily see where everyone is.

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