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Basecamp Reviews: 4.1/5 — Solid Choice
Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Basecamp Pros and Cons
- Excellent for schedule and to-do list management
- Automatic check-ins and group chat for remote work
- Helpful message board
- Useful for finding crucial documents
- Easy and customizable environment
- Requires third-party integration for time tracking
- Features need to be a bit more flexible to achieve better functionality
Compare Basecamp with other popular tools in the same category.
Basecamp is a perfect project management tool for cross-functional collaboration, especially with developers, engineers, and project managers. Easy to access, create tasks, and monitor stages of studies.
The user interface feels very basic and is not as innovative as maybe an Asana or a Monday.com. If they can improve the user interface that would alleviate a lot of troubleshooting and enhance user experience.
Basecamp has been amazing for project management and collaboration between cross-functional teams! It is very efficient and makes it effortless to monitor projects and status of each milestone.
Basecamp is a premium project management platform that boasts an intuitive and user-friendly interface, enabling users to personalize their to-do lists and effortlessly handle multiple projects. The communication features within the platform facilitate team members to stay on the same page and stay informed of project progress, updates, and deadlines. Nonetheless, some users may find Basecamp's customization options, integrations, and file storage capabilities somewhat restricted, and the paid plans might be deemed a bit exorbitant for bigger teams. Nevertheless, Basecamp is an exceptional choice for teams seeking an efficient and top-notch project management solution
Limited integrations: Basecamp does not integrate with as many third-party apps and services as some other project management tools, which may be a disadvantage for some users who rely on certain integrations to streamline their workflow
Basecamp helped me with organization, improve communication, and work more efficiently, resulting in a better workflow and increased productivity.
Basecamp is a powerful and feature reach project management and project collaboration tool with features like Card Table Kanban, Message Board and Automatic check ins. Also, its very easy to manage multipe projects at single place.
Although, basecamp is a project management tool with all the necessary features but there is one thing that can be improved.The option to create User stories is not at all good. Its a basic To-Do and its difficult to quickly create the user stories in the print planning meeting.
We are using Basecamp to solve the problem of project management and task management at our organisation. We can very easily management multiple stakeholders and products very easily.
The first thing I would like to note is that it is a very effective solution for project management; it has a wide range of features and tools that help our work teams stay organized and in sync, from task and calendar management to real-time communication and collaboration. One thing I liked about Basecamp is its intuitive and easy-to-use interface; it is straightforward to navigate the platform and get what I need at any time; and the aspect I liked the most is the real-time collaboration; it makes it possible for us to discuss and comment in real-time on any project or task, which saves us a lot of time and dramatically reduces the possibility of misunderstandings.
While it is true that Basecamp allows some customization, it is still limited and may not be sufficient for the specific needs of some users or work teams; the task management features are also a bit limited compared to other solutions, is project management.
Overall, we have had a positive experience with Basecamp, and it has provided multiple benefits to my organization; starting with the way teams stay organized and in total sync; being so intuitive, it makes all users quickly adapt to using the software, and the calendar view customization option has been helpful to keep an overview of deadlines and commitments for the whole team; in addition to its wide range of collaborative tools, it also allows file and document sharing, which further facilitates team collaboration and idea sharing.
It is easy to navigate in different projects and tasks and the best things is that it also sends notification everytime a new task is assigned.
Looks like a bit old fashioned interface
While using basecamp, it is very easy to manage hundreds of tasks and projects as a time and everything looks easy while using BC for my work
I love that the tasks keep me on track. I also love that I can make my own tasks if I end up getting one off requests from client to help keep me on top of items.
The only thing I don't like about basecamp is that I cannot prioritize my task list each day. They are just stuck in whatever order the system puts them in. I have used Asana in the past with an old job and that was something I LOVED about Asana. I was able to move the tasks around each day so I knew what I want to complete first.
Basecamp is solving a task management problem. As long as there is a task the work will get done no matter what. I like that it keeps all of us on track and we can communicate back n forth with questions or ideas.
Checking off tasks. It's so satisfying. I also love being able to tag others for communication. To-do lists and buckets are helpful, especially when allowing added to-dos after the fact. Basecamp keeps the company I work for so streamlined because everything is automated and you can see where everyone is at in their workflow.
Honestly can't think of anything. Maybe include in information tab that helps explain or define what exactly buckets / to-dos / etc. are without having to take a tutorial or look up a help article.
How to prioritize tasks, how to manage my time, the ability to look into the future to plan ahead, increases productivity, allows for more transparency and less wasted time when communicating the status of a project. This is all especially helpful for a remote job at a remote company.
Basecamp is connected to your team in Company. We use basecamp for making connections with each other and also use it for the hangout option. The notification feature is also very good in basecamp. Which help you to connect with additional immediately. It also has a PING option where you can also chat with every employer personally
Basecamp has too many options for making the team connected, so till now I have not found any issues now, it is highly recommended for team communication, and I can say basecamp need to be up to date for the competition
We face mainly notification issues, and calculated leave for the team is challenging in others, so that problem is genuinely solved here. Also, know leave tracking, which makes the group know about everyone
Simple and user-friendly Tool. So easy to organize/manage ~
None at the moment. I like all the features and how it is easy to manage.
Project Management. When there's a lot of project, it's helps. meto properly track each and every projects.
I like that Basecamp allows you to make it your own. With projects, boards, to-dos, and more, the possibilities are endless.
They're slow to catch on to what other companies do. They're innovative in their own way on their own timing, and that can sometimes make it feel out-of-date.
It helps me project manage my entire business. From building timelines to keeping track of project sprints, it has everything we need to keep everyone on track.
that is to easy to use, and to communicate with your team, also, something i love its that all your work doesn´t loose any quality
maybe that sometimes it´s hard to find old things
organization and team work
The to-do / assignment feature is great at helping see what's on your plate.
It's hard to see an easy unified view of all your to-do's within the interface.
Our creative department has benefitted from this tremendously. They've been able to streamline the communication for creative projects.
Extremely user-friendly. We have been using Basecamp for almost 15 years. During that time we tried similar programs and always came back to Basecamp. The others didn't measure up. One thing that we love is that there is no storage limit so we are able to upload large files regularly without worrying about space. We like that we can add clients to the project but they cannot see others. There are just so many ways to use this to meet anybody's needs and the cost is very affordable.
Basecamp used to have a place to store files in a way that was easy to find. They eliminated that feature when moving to BC3. We have finally gotten used to it but liked that our entire team could access files all in one place rather than using a separate program for it. When files were uploaded to a milestone, they were automatically added to the file tab which we loved and would love to see make a comeback ;)
Project management and being able to streamline projects when more than one person is involved. It helps with communication between team members and sometimes clients.
Great, simple, minimalist interface Ability to activate as many client contacts as needed (Recent) ability to create as many of each tool (To-Do Lists, Campfire etc.) in any project as needed Ability for clients to respond to To-Do's/Comments to post to Basecamp Ability to search across projects Daily summary emails
Could do with more integrations with other platforms Could improve the Files/Attachment" user interface Could simplify the navigation experience for moving items between projects... always stumps me!
Ability to stay on top of many projects & many clients in a single place. Ability to invite clients to collaborate without escalating costs. Ability to create multiple lists, and tools to keep work streamlined. Ability to keep people accountable by assigning To-Do's, and keep people in the loop by designating those informed when items are completed. I have introduced several clients to Basecamp (by ways of using the platform with them) and they started using the product internally in their own organizations.
The ability to add and segregate clients from the team is the best feature and comes in handy for effective communication.
One thing that only the person who has added a To-do should be able to change its deadline or edit its details.
Managing a team of 100+ employees, including in-office and remote workers and ensuring the deadlines are met on time.
I like that you are able to track projects in one place if multiple colleagues are working on them together.
The downside is that it can be difficult to organize projects as you would like to be organized.
I am able to be held accountable and hold other accountable for group projects.
Simple no-nonsense tool which is easy to learn and use
The is nothing to dislike about it but sometimes it can feel oversimplified
I am always working on multiple projects with multiple teams spread across the country. Basecamp is my war room where I stay updated on all the project and easily provide my inputs to all my teams. It is the main communication portal used in our organisation.
It's hard to narrow the benefits of Basecamp to "one thing I like best." The two greatest features are a) team collaboration capabilities and b) transparency internally and externally (client-facing).
I don't feel there are any downsides. There are some nuances I would change, but in the big scheme of things, nothing critical, and many of the things we would like to have adjusted are over time.
The largest problem or challenge that Basecamp helps us solve is the very high number of clients that our small and nimble team manages at any given time. Without Basecamp, we would be lost.
I love the ability to have everything about any one of my projects all in one place and the ability to collaborate with all stakeholders involved.
When I search in Adminland, I am not able to filter through the projects in a way, but I have to scroll through all of them till I find the one I looking for.
Basecamp solves my organization's ability to collaborate with partners outside of our organization. This makes us more productive and has increased our organization's performance by maximizing our ability to fulfill the needs of our stakeholders.
that you can add documents, and share the links to them. the instant messaging and the security settings.
That you can not share links to folders, it has to be to individual documents
we use it to connect to our members.
The schedule, todo list and campfire chat are the most used features in my small team.
I can't really think of anything that is least helpful or that I dislike.
The main issue I have is managing tasks to be done and deadlines and Basecamp is great for both of these things in both business and home life. It's been invaluable to keep track of a number of large, lengthy projects over the last few years.
The ability to create multiple teams for separate functions and projects. It provides a higher level of organization than email, etc.
It would be helpful if you could view full documents without having to download each time.
It keeps our committee communication organized and separate from emails for easier tracking and reference.
It's dead simple. From pricing to interface, people new to it will have few issues navigating Basecamp.
Quick switching isn't as quick as it could be and doesn't show all options. Because of this, people in the company still use our chat tools for quick messages.
Basecamp helps us keep our discussions organized. By being organized, it is easier to re-absorb them in the future should the need arise.
We like that basecamp is very customizable and easy to use. We have been able to track our projects individually in basecamp for the past 7 years and its easy to revisit as needed.
Downsides I see is that there are some things I would like to be a little more custom but that's just because I use it every day. Small things like being able to merge some cards would be nice to have to dos and files all in one card.
Basecamp solves the problem of keeping individual projects seperate. We can archive and come back to if ever needed and everything is as organized as we make it.
I like the simplicity of Basecamp. I have used many project management tools but after a certain time, it become complex to manage a project management tool. It eats up a lot of time of my working hours just to maintain a project management tool. In this particular case, Basecamp kept everything straight forward. It's easy to use and easy to manage. Love it.
Well the chat application could be better. They say they can replace chat application but in reality it's not possible. MS Team or Google chat or even Skype has better features than Basecamp. You can not create groups on chat. The UI/UX isn't friendly enough to use it. To me it's just useless.
Day to day project management and scheduling. I don't have to spend too much time on Basecamp for managing the projects. I can focus on my work while maintaining Basecamp with minimum effort.
Basecamp is a great way to get all the members of your team on the same page when it comes to workflow and project status. It's far better than email for maintaining timely communications.
The interface could use some work so that project status and components are more visible or accessible on the dashboard.
Having a small 2-person communication staff dealing with dozens of concurrent projects necessitated a more decentralized comms function where internal 'clients' have a stake in managing and contributing to the project workflow by being able to share docs, tasks, ideas in one place (rather than in multiple email threads).
Basecamp simplifies communication with our clients and makes it super easy to track and manage projects.
A minor gripe but it would be useful to be able to customise the homepage more.
Basecamp solves the problem of multiple people working together on the same project at the same time. It makes us more productive and allows us to easily see all past and present communication.
The best part about Basecamp is the ease of use. It takes me no time at all to onboard internal staff or clients on how to use the tool. It also keeps all the projects so organized in an easy to access way.
I would say my only downside to basecamp is that I wish there was a built-in time-tracking tool for our team to use. We instead have an outside time-tracking tool that integrates with Basecamp but it still would be easier to have this as a function of Basecamp.
Basecamp has solved keep our team and clients on task through the ease of building out tasks and timelines. It helps keep our communications streamlined.
The "to-do" functionality, with the date due, and the commenting thread is extremely helpful for keeping things organized. The ability to look up a teammate and see what is on their plate is super helpful for one-on-one chats.
I can see that the price tag would deter some, especially if they are in a non-profit organization like myself. And the fact that it is not within the Microsoft eco system will mean some companies cannot use it, due to their security policies.
Staying organized is always challenging, and having clarity on who is responsible for what is a huge benefit. Being able to see what any one teammate is responsible for helps in the weekly one-on-one chats.
Basecamp has been a vital tool for connecting our team over 14 countries. I love the new features. Interface is intuitive, and easily learned by broad range of ages.
I would like to be able to move someone from a client to a collaborator a bit easier.
Basecamp allows our team to keep everything in one place and operate in real time. Far less confusion than using multiple applications or platforms.