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Basecamp Project Management Software logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews: 4.1/5 — Solid Choice

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
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What Basecamp is best for?
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What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Action plan / roadmap generation
Agile Methodologies Support
AI agents / automation of tasks
Budget Management
Calendar Integration
Client Portal
Collaboration / team roles / delegation
Collaboration Tools
Customizable Dashboards
Custom templates / reusable plan templates
Dependency Tracking
Document Management
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 05, 2026
Basecamp Project Management Software logo
5,257 Basecamp Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Basecamp is okay"
What do you like best about Basecamp?

It's a fine system for project management, but it's not my favorite.

What do you dislike about Basecamp?

It's difficult to keep track of projects and to see them all at the same time. There are too many steps, and it takes too long to go into each task to see the full picture.

What problems is Basecamp solving and how is that benefiting you?

Nothing really...

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Find another communication software"
What do you like best about Basecamp?

The only thing I like about basecamp is the integration with outlook.

What do you dislike about Basecamp?

I really dislike the navigation of basecamp and all the extra unnecessary tabs.

What problems is Basecamp solving and how is that benefiting you?

I am forced to use basecamp for some of my vender communication but I prefer trello.

Small Business (50 or fewer emp.)
Oct 21, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Rather hard to use"
What do you like best about Basecamp?

The ease of receiving graphics and finding graphics from the past.

What do you dislike about Basecamp?

It’s not easy to use as a large team with multiple projects.

What problems is Basecamp solving and how is that benefiting you?

We no longer use Basecamp because as our team grew it was harder to use.

Small Business (50 or fewer emp.)
Oct 16, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Too Busy for an Effective Software"
What do you like best about Basecamp?

Basecamp is used by many colleagues. Thus what I like best is that we can all connect.

What do you dislike about Basecamp?

It is just one more thing to look at. And it's too busy; there's too much in Basecamp which makes it hard to manage.

What problems is Basecamp solving and how is that benefiting you?

We are using it for keeping multiple committees' activities visible and synchronized.

Enterprise (> 1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"basecamp... Eh..."
What do you like best about Basecamp?

not much. Using Basecamp did not enhance my project management abilities enough to warrant an astounding review of the product. It wasn't horrible, but it wasn't great either. Just another platform to have to learn and navigate.

What do you dislike about Basecamp?

most things. It wasn't super user friendly. It didn't have anything new or exciting. No new functions or tools that can't be found in every project management platform out there.

What problems is Basecamp solving and how is that benefiting you?

project management

Mid Market (51-1000 emp.)
Oct 06, 2019
 Source
Overall Rating:
1.0
SF
Shannon F.
Senior Project Manager
Share
"Basecamp is great for your grocery list"
What do you like best about Basecamp?

The interface is easy to use, you can't deny that. It's nice to be able to use keyboard shortcuts within the program to quickly search to projects or content you're looking for.

What do you dislike about Basecamp?

I don't even know where to start. Having moved from an enterprise-level project management software to Basecamp, I really find it to be lacking. It is a single axis system. It's fine if you manage tasks that aren't sequentially tied or dependent in any way, but if you manage a large volume of complex projects, it's only going to cause you headaches. There is no native time tracking solution, you must purchase additional integrations, and the reporting functionality is non-existent. There is no native way to view all tasks for all team members, only one-by-one, leaving limited visibility into tasks, priorities, or time tracking as it relates to an individual to-do.

What problems is Basecamp solving and how is that benefiting you?

The only problem we solved with Basecamp was to move to a system that was so simplistic that it was impossible to not know how it functioned. Past that, it's only caused headaches for our resource and project management teams.

Small Business (50 or fewer emp.)
Sep 24, 2019
 Source
Overall Rating:
1.0
Lisa J. avatar
Lisa J.
Associate Planner
Share
"Not my favorite team organization platform "
What do you like best about Basecamp?

Basecamp has a cute inferface, and has a way for a running chat with other team members or collaborators. You can organize by dividing each section however you wish

What do you dislike about Basecamp?

Basecamp is not intuitive, or highly customizable, Although you can divide each section the way you need it to go, if you don't remember where you put something you have to search around. Once you click on each section, there is a long running chat between team members which I feel email could do exactly the same thing. It's not easy to use and the platform is highly dependent on the administrator of the group.

What problems is Basecamp solving and how is that benefiting you?

We used Basecamp for a non-profit team organization area, but we all started using email and text messaging instead.

Mid Market (51-1000 emp.)
Sep 20, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Useless"
What do you like best about Basecamp?

I do not enjoy using Basecamp. The unified interface is really difficult to navigate and understand. The layout is not user friendly.

What do you dislike about Basecamp?

I do not like how difficult it is to navigate through. The idea is nice but I would rather use Microsoft Teams.

What problems is Basecamp solving and how is that benefiting you?

I am collaborating with various employees. The benefits is the tool it a great idea and one spot to store a lot of information.

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Too Social Networky"
What do you like best about Basecamp?

I used to love it back in the day, before circular avatars and overly softened design. It was simple. It made sense. Now there's really nothing I like about it.

What do you dislike about Basecamp?

Almost everything. When Basecamp re-designed several years ago, their focus was on making the interface too much like a social network. Every user has a circular avatar. Emphasis seemed to be put on discussion and posts and less and less on productivity.

What problems is Basecamp solving and how is that benefiting you?

I was using it to manage projects. I couldn't take advantage of any benefits because it wasn't productive anymore.

Mid Market (51-1000 emp.)
Jul 31, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"basecamp"
What do you like best about Basecamp?

multiple files may be shared with the team

What do you dislike about Basecamp?

hard to use, doesn't send automatic email when edits are made to shared doc

What problems is Basecamp solving and how is that benefiting you?

None, it is easier to use googledrive

Small Business (50 or fewer emp.)
Jul 29, 2019
 Source
Overall Rating:
1.0
Sheila H. avatar
Sheila H.
Self Employed/Freelance Credit Controller
Share
"My experience of Basecamp is that it is "rubbish"
What do you like best about Basecamp?

I don't think there is anything I like about Basecamp. I used it for one of my clients and found it cumbersome and long-winded. There are other much more user-friendly applications out there such as "Xero", which is brilliant, and enables me to accomplish a lot more work in a lot less time.

What do you dislike about Basecamp?

It's long-winded, cumbersome, creates more problems than it solves!

What problems is Basecamp solving and how is that benefiting you?

Rather than solving problems, I found it created problems.

Small Business (50 or fewer emp.)
Jul 17, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"WARNING - Basecamp's Significant Policy Flaw Could Cost You."
What do you like best about Basecamp?

It is a project management software that is maybe better than nothing.

What do you dislike about Basecamp?

"Warning" Basecamp give all rights to the person who sets it up. If the business owner is not named the "Owner of the Account", they are at the mercy of the IT guy. Without a court order, BC will pander to the employee/subcontractor over the business owner. I wasn't that happy with BC to begin with, but it is project management software that the IT guy suggested and now, maybe I know why, with this type of misguided policy. BC is very much designed to create and promote ransomware type situations. No telling what else is in their fine print, if they are purposely designed to be this blatantly biased for the employee and against the owner. You would think common (not so common anymore) sense would dictate the one who pays, is the rightful owner. Business owners, switch while you can. IT people - New revenue stream, set up business on BC for free, then hold them hostage until they pay.

What problems is Basecamp solving and how is that benefiting you?

When used, like any project management software, it helps keep everyone in the loop. However, if it is not intuitive and uploaded info easy to retrieve, then employees will avoid it as it seems to add more to their efforts with few benefits. Hard to get employees to use it properly. Too many redundant clicks to load a new project.

Enterprise (> 1000 emp.)
Jun 09, 2019
 Source
Overall Rating:
1.0
Lucas B. avatar
Lucas B.
Associated Scientist
Share
"Not very user friendly "
What do you like best about Basecamp?

it can be helpful for organizing various teams and events. It can also double as a way to share files and store institutional knowledge

What do you dislike about Basecamp?

It is not very user friendly and the interface is very confusing to use. Furthermore, it can be slow to upload files and accessing them can be a chore. It also sends way too many emails that are unnecessary.

What problems is Basecamp solving and how is that benefiting you?

it was ok at organizing teams and sharing information amongst team members. But it was slow and not user friendly. We switched to using google drive and slack instead to accomplish the same goals.

Small Business (50 or fewer emp.)
May 06, 2019
 Source
Overall Rating:
1.0
Cezar A. avatar
Cezar A.
Ceo
Share
"Start-ups can be helped with it"
What do you like best about Basecamp?

You can control files, user and documents with Basecamp

What do you dislike about Basecamp?

Visual is ugly, hard to use, is not user friendly and I use other software at the same time that I can guarantee you it's away better.

What problems is Basecamp solving and how is that benefiting you?

Company tasks and stuffs, manage our projects

Mid Market (51-1000 emp.)
Dec 02, 2018
 Source
Overall Rating:
1.0
JS
Jorge S.
Solutions Architect
Share
"Run away from basecamp"
What do you like best about Basecamp?

Nothing... nothing at all. I can believe how many people had used this tool for so long.

What do you dislike about Basecamp?

How to begin? Image trying to manage a project or any kind of initiative with a shared pen and paper notebook. Well, Basecamp is pretty much the same with the only advantage to having it online and shared among a team. Searching stuff in basecamp is a nightmare and keeping track of activities is useless. Whoever uses Basecamp for project management is simply trying to do ad hoc project management. And that is not necessarily good.

What problems is Basecamp solving and how is that benefiting you?

Project management and client progress communications. No real benefits there as the process needs to be heavily complemented by a lot of human intervention.

Small Business (50 or fewer emp.)
Apr 01, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Previous Versions of Basecamp Wete Better"
What do you like best about Basecamp?

The dashboard lookes nice ans organizing information was easy. The chat was also great to have.

What do you dislike about Basecamp?

The client access was nothing but glorified emails. Baseball 2 was much better with allowing client to have access to projects.

What problems is Basecamp solving and how is that benefiting you?

Organizing internal communication and Tasks around certain projects were great.

Small Business (50 or fewer emp.)
Jan 19, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Basecamp"
What do you like best about Basecamp?

Ability to access files and summaries of projects from any location.

What do you dislike about Basecamp?

Did not seem very organized, quite possible it was due to the person who set it up for the organization I was working for but not sure.

What problems is Basecamp solving and how is that benefiting you?

Ability to access files and summaries of projects from any location.

Small Business (50 or fewer emp.)
Jan 05, 2018
 Source
Overall Rating:
1.0
KC
Kenneth C.
Architect
Share
"Not so hot."
What do you like best about Basecamp?

The web app has cute graphics and color scheme. The mobile app matches the desktop experience in graphics.

What do you dislike about Basecamp?

Not able to view documents in the app without downloading.

What problems is Basecamp solving and how is that benefiting you?

Team communications on 2 projects. No benefit to use. Email and text just has usefull.

Small Business (50 or fewer emp.)
Nov 05, 2017
 Source
Overall Rating:
1.0
MJ
Marin J.
Content Writer, Seo
Share
"If Group Chat was a Labyrinth"
What do you like best about Basecamp?

Basecamp succeeds in being a one-stop shop for group project communication. Group members can send emails and share files to the project's Basecamp.

What do you dislike about Basecamp?

The site is poorly organized and it is easy to miss pertinent information. When there is an online conversation, hundreds of notifications pour into your email. Turning off notifications means missing out on important updates.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is designed to keep all of the information and discussion for a single project in one place. It is used to track progress on some of my periodical articles.

Mid Market (51-1000 emp.)
Sep 29, 2017
 Source
Overall Rating:
1.0
AB
Ashlee B.
Project Manager, Communications
Share
"Basecamp is pointless. "
What do you like best about Basecamp?

The thread and search features are useful in finding conversation.

What do you dislike about Basecamp?

Everything else about the platform. It essentially does nothing that simple email and file sharing cannot do.

What problems is Basecamp solving and how is that benefiting you?

Our team interfaces with our outside web developers to manage projects. The benefit is that all conversations are archived.

Small Business (50 or fewer emp.)
Aug 07, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Basecamp was a slower version of Slack"
What do you like best about Basecamp?

Ease of sign in - Basecamp is easy to sign in and get started on using. It was easy to set up teams and access across different companies/collaborators.

What do you dislike about Basecamp?

Basecamp was bulky to use. Our team quickly switched over to Slack because Basecamp seemed a little too "formal".

What problems is Basecamp solving and how is that benefiting you?

Team communication, keeping all conversations related to one topic consolidated to one place instead of following individual email chains

Small Business (50 or fewer emp.)
Jul 28, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Perhaps good for some applications, not great for law firm marketing by a third party"
What do you like best about Basecamp?

Honestly, I guess the best thing about it is that it allows a communication blast of a recap of what happened the last week or whatever reporting period on which it works.

What do you dislike about Basecamp?

I don't feel like it really solves a problem that dropbox and email don't solve...

What problems is Basecamp solving and how is that benefiting you?

No business problems, but no real benefits realized. Perhaps it's just ill-suited to our application.

Mid Market (51-1000 emp.)
Jul 27, 2017
 Source
Overall Rating:
1.0
SB
Sharon B.
Sql Database Administrator
Share
"Limited features"
What do you like best about Basecamp?

Basecamp is easy to have discussions. It does allow for collaboration.

What do you dislike about Basecamp?

Basecamp is difficult to schedule and plan with.

What problems is Basecamp solving and how is that benefiting you?

Task/project tracking. Easy discussions.

Mid Market (51-1000 emp.)
Jul 16, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Basecamp is very unorganized"
What do you like best about Basecamp?

Basecamp is nice when you have clients that cannot get access to your internal systems such as Sharepoint or Confluence.

What do you dislike about Basecamp?

I feel it is very disorganized and not simple to find anything.

What problems is Basecamp solving and how is that benefiting you?

Sharing documents with internal and external business partners

Mid Market (51-1000 emp.)
Jul 11, 2017
 Source
Overall Rating:
1.0
Brittany M. avatar
Brittany M.
Senior Account Executive
Share
"Basecamp is somewhat confusing "
What do you like best about Basecamp?

Basecamp is not something I enjoyed using but the one advantage to using Basecamp is that everything was in one place!

What do you dislike about Basecamp?

I really disliked basecamp and would not recommend it. I did not find it very user friendly

What problems is Basecamp solving and how is that benefiting you?

It allowed everyone to have a hub so that you could all connect in one space but I as I said I did not like using basecamp

Small Business (50 or fewer emp.)
May 07, 2017
 Source
Overall Rating:
1.0
MM
Melissa M.
Director Of Social Media
Share
"It's okay, but definitely not the greatest"
What do you like best about Basecamp?

I like that you're able to have team members and create discussions. You're also emailed every time someone contributes to a discussion thread so you never miss anything.

What do you dislike about Basecamp?

I really dislike that you're extremely limited. You can't spend all day on this platform. There's just not much to do. You can't create task lists or keep track of time. It literally is just a website used to host a discussion board for employees.

What problems is Basecamp solving and how is that benefiting you?

Communication with employees and management.

Small Business (50 or fewer emp.)
Apr 28, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not that Great."
What do you like best about Basecamp?

It's a platform to publish a website. I like that it is easy to use, and anyone can use the back-face of the website with little training.

What do you dislike about Basecamp?

Basecamp isn't the greatest format. It is almost too simple and doesn't have many adjustments available that I have seen. It's also very gimmickey for me to use with other people. When something is gone, it's gone.

What problems is Basecamp solving and how is that benefiting you?

We are using it for website function. It makes a website.

Mid Market (51-1000 emp.)
Apr 12, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Terrible software with a lot og GUI gimmicks that are just in the way"
What do you like best about Basecamp?

Nothing! It was confusing me all the time, and it was really bad expirience to use it

What do you dislike about Basecamp?

Basically everything, GUI usage, too much details which render app unusable and you easily miss important things

What problems is Basecamp solving and how is that benefiting you?

I used it for software development as quality engineer. Helped to communicate with team members

Enterprise (> 1000 emp.)
Feb 23, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Basecamp Review"
What do you like best about Basecamp?

The Basecamp interface was fun and engaging.

What do you dislike about Basecamp?

Basecamp was a bit disorganized - while a lot of people could post, the information shred was not well organized.

What problems is Basecamp solving and how is that benefiting you?

Basecamp was used for a software implementation. While the implementation was successful, Basecamp did not help as much as it should have (based on its functionality).

Mid Market (51-1000 emp.)
Jan 18, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Difficult to follow conversations"
What do you like best about Basecamp?

Keeps conversations in one consolidated place.

What do you dislike about Basecamp?

Difficult to follow conversations and clients find it confusing to use.

What problems is Basecamp solving and how is that benefiting you?

Consolidating conversations and files, which is nice to keep in one location.