Unclaimed: Are you working at Basecamp?
Basecamp Reviews: 4.1/5 — Solid Choice
Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Basecamp Pros and Cons
- Excellent for schedule and to-do list management
- Automatic check-ins and group chat for remote work
- Helpful message board
- Useful for finding crucial documents
- Easy and customizable environment
- Requires third-party integration for time tracking
- Features need to be a bit more flexible to achieve better functionality
Compare Basecamp with other popular tools in the same category.
It's a fine system for project management, but it's not my favorite.
It's difficult to keep track of projects and to see them all at the same time. There are too many steps, and it takes too long to go into each task to see the full picture.
Nothing really...
The only thing I like about basecamp is the integration with outlook.
I really dislike the navigation of basecamp and all the extra unnecessary tabs.
I am forced to use basecamp for some of my vender communication but I prefer trello.
The ease of receiving graphics and finding graphics from the past.
It’s not easy to use as a large team with multiple projects.
We no longer use Basecamp because as our team grew it was harder to use.
Basecamp is used by many colleagues. Thus what I like best is that we can all connect.
It is just one more thing to look at. And it's too busy; there's too much in Basecamp which makes it hard to manage.
We are using it for keeping multiple committees' activities visible and synchronized.
not much. Using Basecamp did not enhance my project management abilities enough to warrant an astounding review of the product. It wasn't horrible, but it wasn't great either. Just another platform to have to learn and navigate.
most things. It wasn't super user friendly. It didn't have anything new or exciting. No new functions or tools that can't be found in every project management platform out there.
project management
The interface is easy to use, you can't deny that. It's nice to be able to use keyboard shortcuts within the program to quickly search to projects or content you're looking for.
I don't even know where to start. Having moved from an enterprise-level project management software to Basecamp, I really find it to be lacking. It is a single axis system. It's fine if you manage tasks that aren't sequentially tied or dependent in any way, but if you manage a large volume of complex projects, it's only going to cause you headaches. There is no native time tracking solution, you must purchase additional integrations, and the reporting functionality is non-existent. There is no native way to view all tasks for all team members, only one-by-one, leaving limited visibility into tasks, priorities, or time tracking as it relates to an individual to-do.
The only problem we solved with Basecamp was to move to a system that was so simplistic that it was impossible to not know how it functioned. Past that, it's only caused headaches for our resource and project management teams.
Basecamp has a cute inferface, and has a way for a running chat with other team members or collaborators. You can organize by dividing each section however you wish
Basecamp is not intuitive, or highly customizable, Although you can divide each section the way you need it to go, if you don't remember where you put something you have to search around. Once you click on each section, there is a long running chat between team members which I feel email could do exactly the same thing. It's not easy to use and the platform is highly dependent on the administrator of the group.
We used Basecamp for a non-profit team organization area, but we all started using email and text messaging instead.
I do not enjoy using Basecamp. The unified interface is really difficult to navigate and understand. The layout is not user friendly.
I do not like how difficult it is to navigate through. The idea is nice but I would rather use Microsoft Teams.
I am collaborating with various employees. The benefits is the tool it a great idea and one spot to store a lot of information.
I used to love it back in the day, before circular avatars and overly softened design. It was simple. It made sense. Now there's really nothing I like about it.
Almost everything. When Basecamp re-designed several years ago, their focus was on making the interface too much like a social network. Every user has a circular avatar. Emphasis seemed to be put on discussion and posts and less and less on productivity.
I was using it to manage projects. I couldn't take advantage of any benefits because it wasn't productive anymore.
multiple files may be shared with the team
hard to use, doesn't send automatic email when edits are made to shared doc
None, it is easier to use googledrive
I don't think there is anything I like about Basecamp. I used it for one of my clients and found it cumbersome and long-winded. There are other much more user-friendly applications out there such as "Xero", which is brilliant, and enables me to accomplish a lot more work in a lot less time.
It's long-winded, cumbersome, creates more problems than it solves!
Rather than solving problems, I found it created problems.
It is a project management software that is maybe better than nothing.
"Warning" Basecamp give all rights to the person who sets it up. If the business owner is not named the "Owner of the Account", they are at the mercy of the IT guy. Without a court order, BC will pander to the employee/subcontractor over the business owner. I wasn't that happy with BC to begin with, but it is project management software that the IT guy suggested and now, maybe I know why, with this type of misguided policy. BC is very much designed to create and promote ransomware type situations. No telling what else is in their fine print, if they are purposely designed to be this blatantly biased for the employee and against the owner. You would think common (not so common anymore) sense would dictate the one who pays, is the rightful owner. Business owners, switch while you can. IT people - New revenue stream, set up business on BC for free, then hold them hostage until they pay.
When used, like any project management software, it helps keep everyone in the loop. However, if it is not intuitive and uploaded info easy to retrieve, then employees will avoid it as it seems to add more to their efforts with few benefits. Hard to get employees to use it properly. Too many redundant clicks to load a new project.
it can be helpful for organizing various teams and events. It can also double as a way to share files and store institutional knowledge
It is not very user friendly and the interface is very confusing to use. Furthermore, it can be slow to upload files and accessing them can be a chore. It also sends way too many emails that are unnecessary.
it was ok at organizing teams and sharing information amongst team members. But it was slow and not user friendly. We switched to using google drive and slack instead to accomplish the same goals.
You can control files, user and documents with Basecamp
Visual is ugly, hard to use, is not user friendly and I use other software at the same time that I can guarantee you it's away better.
Company tasks and stuffs, manage our projects
Nothing... nothing at all. I can believe how many people had used this tool for so long.
How to begin? Image trying to manage a project or any kind of initiative with a shared pen and paper notebook. Well, Basecamp is pretty much the same with the only advantage to having it online and shared among a team. Searching stuff in basecamp is a nightmare and keeping track of activities is useless. Whoever uses Basecamp for project management is simply trying to do ad hoc project management. And that is not necessarily good.
Project management and client progress communications. No real benefits there as the process needs to be heavily complemented by a lot of human intervention.
The dashboard lookes nice ans organizing information was easy. The chat was also great to have.
The client access was nothing but glorified emails. Baseball 2 was much better with allowing client to have access to projects.
Organizing internal communication and Tasks around certain projects were great.
Ability to access files and summaries of projects from any location.
Did not seem very organized, quite possible it was due to the person who set it up for the organization I was working for but not sure.
Ability to access files and summaries of projects from any location.
The web app has cute graphics and color scheme. The mobile app matches the desktop experience in graphics.
Not able to view documents in the app without downloading.
Team communications on 2 projects. No benefit to use. Email and text just has usefull.
Basecamp succeeds in being a one-stop shop for group project communication. Group members can send emails and share files to the project's Basecamp.
The site is poorly organized and it is easy to miss pertinent information. When there is an online conversation, hundreds of notifications pour into your email. Turning off notifications means missing out on important updates.
Basecamp is designed to keep all of the information and discussion for a single project in one place. It is used to track progress on some of my periodical articles.
The thread and search features are useful in finding conversation.
Everything else about the platform. It essentially does nothing that simple email and file sharing cannot do.
Our team interfaces with our outside web developers to manage projects. The benefit is that all conversations are archived.
Ease of sign in - Basecamp is easy to sign in and get started on using. It was easy to set up teams and access across different companies/collaborators.
Basecamp was bulky to use. Our team quickly switched over to Slack because Basecamp seemed a little too "formal".
Team communication, keeping all conversations related to one topic consolidated to one place instead of following individual email chains
Honestly, I guess the best thing about it is that it allows a communication blast of a recap of what happened the last week or whatever reporting period on which it works.
I don't feel like it really solves a problem that dropbox and email don't solve...
No business problems, but no real benefits realized. Perhaps it's just ill-suited to our application.
Basecamp is easy to have discussions. It does allow for collaboration.
Basecamp is difficult to schedule and plan with.
Task/project tracking. Easy discussions.
Basecamp is nice when you have clients that cannot get access to your internal systems such as Sharepoint or Confluence.
I feel it is very disorganized and not simple to find anything.
Sharing documents with internal and external business partners
Basecamp is not something I enjoyed using but the one advantage to using Basecamp is that everything was in one place!
I really disliked basecamp and would not recommend it. I did not find it very user friendly
It allowed everyone to have a hub so that you could all connect in one space but I as I said I did not like using basecamp
I like that you're able to have team members and create discussions. You're also emailed every time someone contributes to a discussion thread so you never miss anything.
I really dislike that you're extremely limited. You can't spend all day on this platform. There's just not much to do. You can't create task lists or keep track of time. It literally is just a website used to host a discussion board for employees.
Communication with employees and management.
It's a platform to publish a website. I like that it is easy to use, and anyone can use the back-face of the website with little training.
Basecamp isn't the greatest format. It is almost too simple and doesn't have many adjustments available that I have seen. It's also very gimmickey for me to use with other people. When something is gone, it's gone.
We are using it for website function. It makes a website.
Nothing! It was confusing me all the time, and it was really bad expirience to use it
Basically everything, GUI usage, too much details which render app unusable and you easily miss important things
I used it for software development as quality engineer. Helped to communicate with team members
The Basecamp interface was fun and engaging.
Basecamp was a bit disorganized - while a lot of people could post, the information shred was not well organized.
Basecamp was used for a software implementation. While the implementation was successful, Basecamp did not help as much as it should have (based on its functionality).
Keeps conversations in one consolidated place.
Difficult to follow conversations and clients find it confusing to use.
Consolidating conversations and files, which is nice to keep in one location.