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Basecamp Project Management Software logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews: 4.1/5 — Solid Choice

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
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Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Action plan / roadmap generation
Agile Methodologies Support
AI agents / automation of tasks
Budget Management
Calendar Integration
Client Portal
Collaboration / team roles / delegation
Collaboration Tools
Customizable Dashboards
Custom templates / reusable plan templates
Dependency Tracking
Document Management
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 23, 2026
Basecamp Project Management Software logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really satisfied"
What do you like best about Basecamp?

Its the best communication tools that i used so far in recent times

What do you dislike about Basecamp?

Nothing downside found yet from the basecamp

What problems is Basecamp solving and how is that benefiting you?

project management and communication between the teammates are best compared to other

Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful"
What do you like best about Basecamp?

I like the way communication can flow across multiple projects and group tasks

What do you dislike about Basecamp?

I did not set up our basecamp account or anything so I don't have any input on the price, but I don't remember having many complaints while using the program. I was use to asana so the interface took some time to get use to.

What problems is Basecamp solving and how is that benefiting you?

It's mostly helpful following up and keeping track of progress for larger projects

Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Positive experience"
What do you like best about Basecamp?

Basecamp is very user friendly. I like that our whole team can use this website and communicate with each other efficiently.

What do you dislike about Basecamp?

There's nothing that stands out that I do not like about Basecamp.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has allowed us to organize our projects so we know who is working on what. We are able to communicate back and fourth quickly.

Mid Market (51-1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
Brandon L. avatar
Brandon L.
Ceo/President
Share
"Great Project Management Tool"
What do you like best about Basecamp?

Helps establish clear communication for time-intensive projects when working with third parties.

What do you dislike about Basecamp?

Navigation within the app can get a tad clustered when trying to learn the layout. Also while email notifications do help, it can go overboard when notifying you on everything.

What problems is Basecamp solving and how is that benefiting you?

We used Basecamp to launch a new website while working with a third party website developer.

Mid Market (51-1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to Review Documents"
What do you like best about Basecamp?

- easy platform for collaborating with others on design projects

What do you dislike about Basecamp?

there is nothing that i didn't like, we were using email threads before to approve creative

What problems is Basecamp solving and how is that benefiting you?

We have a lot of marketing materials that have to be approved by our clients. Basecamp helps us upload and name all the different versions and allows the client to provide feedback all in the same system.

Mid Market (51-1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp User"
What do you like best about Basecamp?

I like the easy user interface. No matter your experience/comfort level with software, Basecamp is an easy software to use.

What do you dislike about Basecamp?

I dislike the pricing options. It can be expensive for smaller companies.

What problems is Basecamp solving and how is that benefiting you?

I've used Basecamp to organize projects, set deadlines, and be able to communicate with team members for certain projects in one location.

Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
Judi D. avatar
Judi D.
Membership Director
Share
"Get Organized!"
What do you like best about Basecamp?

Basecamp keeps everything in one place. It helps my random ideas get traction because I can organize them.

What do you dislike about Basecamp?

Well, because I'm almost 50 it wasn't fun learning a new platform but once I got it, it was all good!

What problems is Basecamp solving and how is that benefiting you?

When I have something to delegate it makes it super easy to assign it to a team member. And the best benefit is I don't lose track of my to-do list.

Mid Market (51-1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is so easy!"
What do you like best about Basecamp?

I love that basecamp is so simple. The platform itself is very easy to understand and helps me streamline my deliverables internal and external in the office every day.

What do you dislike about Basecamp?

I dislike that if I have a lot of projects going on, the home dashboard can seem a bit overwhelming.

What problems is Basecamp solving and how is that benefiting you?

I'm realizing that Basecamp has been able to solve the problem of people losing email threads. Now, everything is held together in one place like a project management platform.

Small Business (50 or fewer emp.)
Oct 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp excellence"
What do you like best about Basecamp?

Basecamp and its products are really helpfull towards many applications in real and simulation side

What do you dislike about Basecamp?

Developement of its apps was very less while compare to other apps

What problems is Basecamp solving and how is that benefiting you?

It was very helpfull to making map source of the executed work

Mid Market (51-1000 emp.)
Oct 13, 2019
 Source
Overall Rating:
5.0
HA
Hamed A.
Mr
Share
"Very easy to use and accessible"
What do you like best about Basecamp?

I used to multiple reasons. I do webinars so I can record my webinars and save them to upload at BASECAMP so my students can go back and watch again if they missed it

What do you dislike about Basecamp?

It can glictch sometimes. Have trouble saving sometimes

What problems is Basecamp solving and how is that benefiting you?

Very ease to share screen

Enterprise (> 1000 emp.)
Oct 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best organiser in form of basecamp"
What do you like best about Basecamp?

I’ve used Basecamp for a million projects over the last decade and a half. It's beautiful software that has resisted every wrong trend and stayed true to the things that mattered most.

What do you dislike about Basecamp?

We've had mire confusion with task responsibilities and deadlines, which has increased

What problems is Basecamp solving and how is that benefiting you?

We don't need to spend as much time in meetings now that we use Basecamp

Mid Market (51-1000 emp.)
Oct 10, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is super easy to use!"
What do you like best about Basecamp?

Basecamp is super to easy to use. The alerts via email and by desktop are lifesavers!

What do you dislike about Basecamp?

I love everything about Basecamp! No complaints here.

What problems is Basecamp solving and how is that benefiting you?

I am solving project management issues with Basecamp. It allows me to set my schedule and what I'm working on.

Enterprise (> 1000 emp.)
Oct 10, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp Makes Collaboration Easy"
What do you like best about Basecamp?

Basecamp makes it super easy to share documents, collaborate and communicate on projects. It works like a combination of Dropbox, Google Docs and Outlook. You can set up projects, invite participants and manage communications. As far as I know there are no limits to the number of separate projects you can manage at one time. Think of it as a lite version of a project manager

What do you dislike about Basecamp?

This is not a project manager in the way of Microsoft Project or other similar programs. You can't really create complex project steps and automate processes.

What problems is Basecamp solving and how is that benefiting you?

This allows my team, which is scattered around the world, to effectively contribute to and work on projects without needing to use email. It also makes sure we all have the same documentation to work from as well as to refer to during calls

Small Business (50 or fewer emp.)
Oct 10, 2019
 Source
Overall Rating:
5.0
JA
Jennifer A.
Paid Advertising Strategist
Share
"It Gets The Job Done"
What do you like best about Basecamp?

The ease of creating new projects and the tasks needed for each and assigning them to team members is awesome. It is a very simple platform which is what I like best. Project Management is hard enough as it is, a project management platform needs to be simple and clean and easy to use and Basecamp provides that.

What do you dislike about Basecamp?

There is nothing that I strongly dislike about Basecamp, but it would be nice if it included a more visual view option, maybe some sort of map view to see an overview of all the projects and tasks and the progress of each. It would also be nice if you could have the option to make some tasks not available until it's predecessor is completed and if the due dates/goal dates could be automatically delayed if certain tasks are delayed.

What problems is Basecamp solving and how is that benefiting you?

It helps myself and the rest of the team stay organized and get stuff done. We have used other project management software in the past but the team has been the most productive with this one.

Small Business (50 or fewer emp.)
Oct 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience"
What do you like best about Basecamp?

Very easy to use and useful. Instead of downloading different kinds of apps if you just download this one it will give you access for so many different things. Im not sure if there is anything like this software. Because on this software pretty much you can do so many different stuff. Like chat with co workers make an announcements or view events on calendar etc.

What do you dislike about Basecamp?

Pricing not going to lie if i can pay $100 monthly like that. My old job had this program and we used free 30 days trial. But at the time it seems pretty cheap because almost everyone used it at work and seems affordable too

What problems is Basecamp solving and how is that benefiting you?

For me when we work we use too many apps and we lost ourselves in there. But with this program you can actually easily see everything right in front of you. Time efficient!

Mid Market (51-1000 emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is super useful"
What do you like best about Basecamp?

Basecamp is a super simple and user friendly platform.

What do you dislike about Basecamp?

Basecamp is similar to some of our software, so it seems like it is overkill.

What problems is Basecamp solving and how is that benefiting you?

Basecamp allows our teams to work together more efficiently. We are able to set up and share items with ease.

Small Business (50 or fewer emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
GC
Genesis C.
Research Assistant
Share
"Organize "
What do you like best about Basecamp?

Great tool/application to track projects

What do you dislike about Basecamp?

Updated version would be nice to include

What problems is Basecamp solving and how is that benefiting you?

Getting projects out on time

Mid Market (51-1000 emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best project management "
What do you like best about Basecamp?

The usability and ease of completing tasks

What do you dislike about Basecamp?

The little complex way of how the system works

What problems is Basecamp solving and how is that benefiting you?

I use basecamp for approving design changes and getting them approved. It has been very easy for approvers to sign off on docs

Small Business (50 or fewer emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp for Our Team"
What do you like best about Basecamp?

I appreciate how we can have people in many different locations but ultimately are able to complete things in a timely manner.

What do you dislike about Basecamp?

I dislike how my notifications sometimes get muted.

What problems is Basecamp solving and how is that benefiting you?

We have solved the problem of working around all of each others schedules.

Small Business (50 or fewer emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
MC
Michele C.
Office Manager
Share
"Basecamp is Amazing!"
What do you like best about Basecamp?

Basecamp offers the flexibility needed for web based project management. You can create to do lists, add meetings and other events to the calendar, upload documents and pictures. Others in the group may comment on a post at anytime and individual users have the option to be notified immediately or in a single email at the end of the day. You can also customize who will receive notices.

What do you dislike about Basecamp?

There is really nothing that I have found that I dislike.

What problems is Basecamp solving and how is that benefiting you?

It's great to organize people that are at different locations.

Mid Market (51-1000 emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome program to setup tasks/jobs with employees "
What do you like best about Basecamp?

Setting up projects and tracking them. Knowing when an employee has completed a task. Internal messenger to keep in contact with co workers!

What do you dislike about Basecamp?

So far it meets all my needs that allows me to get my tasks done.

What problems is Basecamp solving and how is that benefiting you?

Helps me keep track of my projects and allows me to report to my boss on what I have completed.

Mid Market (51-1000 emp.)
Oct 07, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp keeps us organized and is great for storing docs "
What do you like best about Basecamp?

I loved the ability to assign tasks to people on my team from anywhere in the app.

What do you dislike about Basecamp?

I disliked the amount of clicking I had to do to get from project to project. But this has already improved since I started using the app and will continue to improve, I'm sure.

What problems is Basecamp solving and how is that benefiting you?

We solve storing client documents by client, knowing what everyone is spending their time on, tracking tasks we've assigned to others, etc. Project management.

Mid Market (51-1000 emp.)
Oct 07, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Efficient use of group planning."
What do you like best about Basecamp?

I've used Basecamp with larger organizations of 50+ people and find the most success there. When there are multiple projects going on with multiple team leaders, the constant communication without being overwhelming creates efficient work.

What do you dislike about Basecamp?

Some coworkers have taken a longer time to adjust to this work flow, but after they commit to using it, they are a fan as well.

What problems is Basecamp solving and how is that benefiting you?

The benefits are endless for group work. Having everything in one place to even go back and consult in future projects is helpful.

Enterprise (> 1000 emp.)
Oct 07, 2019
 Source
Overall Rating:
5.0
Omar A. avatar
Omar A.
Project Manager
Share
"Great tool for Project Managment"
What do you like best about Basecamp?

I love that Basecamp provides an app for mobile devices, so I can track all my projects from my mobile, for me the app is very complete, there is a lot of functions available on the app, like messages, to do list, searching which is really good when you have many projects, you can see your schedule, docs and files, we can follow the latest activity on our projects, as messages, to dos, comments and files added on every project, adding and managing projects is very easy with this software, you can do it from your mobile device or trough your computer, that is something great, there is some other software that does not allow you to add projects from your mobile device, in conclusion this is an easy and affordable project management tool for you and your team, the user interface is so friendly

What do you dislike about Basecamp?

What I do not like about this software is their export feature, they do not have the option to export the tasks to excel or cvs format, that is a little bit disappointment, another thing to point is the fact that you can not download more then one document at the same time, you need to download each document at the time, sometimes it gets hard to assign tasks to other users, that is all I have to complain about this software

What problems is Basecamp solving and how is that benefiting you?

We appreciate this software very much, thanks to the to-dos we are able to accomplish all our tasks in an organized way, managing our projects using basecamp have improved our protuctivity and communication skills, we are able to invite users to an specific project or task

Small Business (50 or fewer emp.)
Oct 05, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Made Our Construction Project A Breeze"
What do you like best about Basecamp?

Base camp made communication between multiple contractors and companies a breeze. No need to search for phone numbers or install information. Everyone knew exactly when they were needed.

What do you dislike about Basecamp?

There was nothing that I did not like about using Basecamp. My experience was great.

What problems is Basecamp solving and how is that benefiting you?

Using Basecamp solves a major communication problem I experienced in previous projects. Using Basecamp made communication a breeze.

Small Business (50 or fewer emp.)
Oct 05, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is excellent "
What do you like best about Basecamp?

Simple to setup and use. Pricing is the best out there. Easy to invite and collaborate with others outside your organization.

What do you dislike about Basecamp?

Having no built in file viewer, it would help to be able to view files without leaving Basecamp.

What problems is Basecamp solving and how is that benefiting you?

Collaboration has increased, centralized project management.

Small Business (50 or fewer emp.)
Oct 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"excellent and easy to use"
What do you like best about Basecamp?

The best part of this program is the easy to use interface, the historial of activity and the full compatibility with any platform

What do you dislike about Basecamp?

Nothing really, the progam covers all your pm needs

What problems is Basecamp solving and how is that benefiting you?

It makes easy to cooperate with team mates.

Small Business (50 or fewer emp.)
Oct 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for team communication "
What do you like best about Basecamp?

Super easy to communicate with a team of varying roles. Love the notifications and ability to create projects and message boards.

What do you dislike about Basecamp?

Sometimes not nearly as intuitive as I would want it to be to setup projects.

What problems is Basecamp solving and how is that benefiting you?

Keeping a team all on the same page and communicating with everyone important information and brainstorming.

Mid Market (51-1000 emp.)
Oct 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellend Way to Manage a Collaborative Project"
What do you like best about Basecamp?

I like that you can structure different goals and delegate certain tasks amongst group members. Assigning tasks helps with accountability in order to make sure that everyone meets their obligations. Having a to-do list also helped us put in place certain goals.

What do you dislike about Basecamp?

I wonder if it makes sense to have an IM group chat for the people that are online?

What problems is Basecamp solving and how is that benefiting you?

We are solving the problem of improper organization. Basecamp has helped us be on the same page with the various projects that we worked on. Everyone knew what their roles and responsibilities were and when it was expected for them to complete whatever the task was. Basecamp also helped us prioritize tasks by importance.

Small Business (50 or fewer emp.)
Oct 04, 2019
 Source
Overall Rating:
5.0
Kelly M. avatar
Kelly M.
Marketing Manager
Share
"Basecamp is the best overall company-wide management software"
What do you like best about Basecamp?

Anyone in the company can and does use it

What do you dislike about Basecamp?

The only drawback is the app and lack of ability to do certain things through the app

What problems is Basecamp solving and how is that benefiting you?

Project management - time management - overall communication has improved