BigContacts Reviews & Product Details

I love that my leads are never forgotten by using this system! Even if I am a few days late, the reminders are still there for me to complete the task.

I wish that texts came from my personal numbers so customers knew they were from me. I don't like not being able to sort tasks by type

I am not forgetting leads, I am following up much better It has helped me to build routines in my buiness

Very user friendly & easy to use right from the start.

There are a lot of available "upsells" that I don't need. However, for larger businesses these could be important add ons.

It helps me stay much more organized & allows me to access customer information quickly.

How easy it is to use and keep track of all contacts.

I don't really have any dislike towards Big Contacts.

I am still fairly new to the software but what I have used I am impressed with how it is laid out and kept up to date.

The structure and ease of use are great. I have always felt Salesforce.com is too complex and has information not required cluttering the interface. Bigcontacts.com is clean and easy to use making staff more effective.

I think Live Customer Support would be a great addition. Generally at this price point one can call in and discuss issues directly with staff.

The benefits of a contact management system in the cloud. Very easy to train and use.

the software is easy to use and not complicated to learn

I would like the dashboard to be customized to my use and I would like an alert if we already have a contact in the system

Sales information - that is what we use it for 90 percent of the time

We love the availability to contact information through the internet allowing customer access at and away from the office. The customized contact fields are useful for both customer and vendor information. Multiple user base allows all office staff access at or away from the office. Great scheduling, emailing and mailing capabilities.

Haven't figured out how to merge duplicate entries. It sometimes easily pops out of the email screen and loses your entire email.

Tracking original contact source, time in pipeline to purchase.

I've been using this for a long time. I like the email drop-boxes. I like that I can access my contacts from anywhere. The customer support is pretty responsive.

The usability of information displays could be better.

It's great for managing a to-do list in conjunction with a list of sales contacts

I like how easy the system is to figure out. I came in having no experience with an CRM systems, and easily picked up this process.

I dislike the time it takes to enter one contact, there should be an option to quickly enter a bunch of contacts at one time.

I have not had a central place to store all of my contacts, and have carried around business cards for a while. This is making me more organized and more connected to my customers and to all connections I have made.

I like the ability to be assigned tasks by my client.

Not being able to view my tasks and my client's calendar at the same time.

Better communication between my client and me - stuff gets done.

What I like the best is the fact I can view all of my customers on the Want to Buy category all at once and easy send out requests

What I dislike is the fact you have to have the same exact spelling as entered. If someone else enters a contact in a different form it won't come up in the drop down. Example: T & L construction, T an L construction, T and L construction.

Benefits problems being solved are the quantity of emails I can find and store all in one place. Wants and needs of my customers.