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BigTime Logo
BigTime
Effortless Time Tracking & Billing
4.5
(1,332)
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BigTime Reviews & Product Details

BigTime Overview
What is BigTime?

BigTime is a cloud-based time tracking and project management software for professional service firms. The platform offers reliable time tracking, invoicing, project management, and reporting. With BigTime, you can easily track billable hours, manage projects and tasks, create professional invoices, and get real-time visibility into project progress and team performance, making it easier to make informed business decisions. Whether you're a consultant, an engineer, or a designer, BigTime is an essential tool that helps you stay organized and productive.

Company BigTime Software, Inc.
Year founded 2002
Company size 51-200 employees
Headquarters Chicago, IL, USA
Social Media
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BigTime Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BigTime Features
Billing & Invoicing
Budgeting & Forecasting
Client Management
Client Portal
Collaboration Tools
Contract Management
Customizable Dashboards
Document Management
Email Integration
Expense Tracking
Fee Management
Gantt Charts
KPI Tracking
Milestone Tracking
Mobile Access
Notifications & Alerts
Project Accounting
Project Management
Proposal Generation
Rate Management
Reporting & Analytics
Resource Management
Revenue Recognition
Risk Management
Role-Based Permissions
Task Management
Third-party Integrations
Time Tracking
Timesheet Management
Workflow Automation
BigTime Media
BigTime video thumbnail
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BigTime Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 14, 2025
BigTime Logo
1,332 BigTime Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 23, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Big Time for UNS"
What do you like best about BigTime?

We love the timekeeping piece and reporting. We love that the projects can be assigned and then integrated with our consultants calendars.

What do you dislike about BigTime?

Entering long term project tasks and allocations can be time consuming.

What problems is BigTime solving and how is that benefiting you?

Project management, resource planning

Small Business (50 or fewer emp.)
Feb 15, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I have used BigTime for 2+ years. Their customer support has been stellar as we have needed them."
What do you like best about BigTime?

The reporting and the totality of its features. We are doing so much within BigTime for our business and having one place for many required business functions is great.

What do you dislike about BigTime?

BigTime is not the most user interface friendly. While it is a normal interface (file folder layout), the embeddedness of the information can require lots of clicks. As well, it took me a long time to realize the best use case is to use multiple tabs for information, but that then requires lots of browser tabs.

What problems is BigTime solving and how is that benefiting you?

We are constantly in need of putting our team/resources on internal and client facing work, and BigTime's reports allow us to do so. As well, we can look at individual project tracking, company profitability tracking, and staff utilization (and forecasting). Having the ability to make the reports that I need for my business on my timeline is invaluable.

Small Business (50 or fewer emp.)
Jan 23, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Bigtime is the ideal invoicing platform for your business"
What do you like best about BigTime?

BigTime is a tool that offers you a fully integrated time and billing system aimed at professionals to simplify and keep track of all pending operations as well as generating the relevant invoices to customers for the service provided either consulting, accounting, IT service, etc.. BigTime is totally complete at the moment since it manages the work in progress (WIP), the flow of tasks and is responsible for collecting all the necessary data to generate the details of customer invoices

What do you dislike about BigTime?

Although BigTime is a solution that is integrated with very useful functions for any company, in our experience with this tool we have experienced certain disadvantages that could be improved and simplify the work much more, among them, is the control of entry and exit times of each record executed, otherwise we have had an acceptable experience with this tool because thanks to its easy integration with other platforms we get better results

What problems is BigTime solving and how is that benefiting you?

During the time we have been implementing BigTime in our company we have certainly noticed a positive range with respect to customer billing, since the billing system has been a headache for the time it took us to keep track of the details and execution of each client to generate invoices, but with BigTime we have managed to minimize this problem because it is responsible for continuous monitoring in real time for this way to have all the details necessary for the preparation of relevant invoices

Small Business (50 or fewer emp.)
Jan 04, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool for time & expense tracking and invoicing"
What do you like best about BigTime?

User friendly tool and very responsive staff

What do you dislike about BigTime?

So far, nothing. It has been a great tool to us

What problems is BigTime solving and how is that benefiting you?

Time tracking by project, resource allocation

Small Business (50 or fewer emp.)
Dec 22, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Setup and Training"
What do you like best about BigTime?

We havent even begun using BigTime and I'm happy about how it works. The setup has been surprisingly simple, and the platform easy to use. The training has been excellent and Ben has answered every question we've had. Excited for getting in an actually using.

What do you dislike about BigTime?

So far, we have nothing we do not like. Implementation is going well.

What problems is BigTime solving and how is that benefiting you?

Our goal is to streamline timesheets, expenses, and invoicing, and improving resource allocations.

Small Business (50 or fewer emp.)
Dec 07, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great way to track time and stay on budget"
What do you like best about BigTime?

I like the ability to track budget hours and fees. Most time tracking software does not provide the ability to track budgets, just actual time incurred.

What do you dislike about BigTime?

The subscription requires a minimum of 5 users.

What problems is BigTime solving and how is that benefiting you?

time tracking was a manual process. Cut down on time and mistakes.

Small Business (50 or fewer emp.)
Dec 02, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about BigTime?

Entering time and finding the correct task is very simple. Budget reports are customizable and can be tailored for your needs.

What do you dislike about BigTime?

None to speak of currently. The system works well and is simple.

What problems is BigTime solving and how is that benefiting you?

Realizing how much of a projects budget has been used, is currently being used but not billed and what has been billed.

Small Business (50 or fewer emp.)
Oct 29, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Apply natural tracking and billing with bigtime."
What do you like best about BigTime?

A software capable of presenting, managing and developing incredible real-time tracking as bigtime has a unique interface and prepared for an easy arrangement of tools, with a simple and fresh web approach, as well as a flawless metadata production system, necessary to regulate and establish sets of presentation systems for customization scale performance, working with fast service automation with intelligent properties of monitored mobile access, practice reporting and performance analysis, application of percentage tasks, automatic accounting and statistical processing of sales information, scalable project planning is employed with this financial value recognition admission format.

What do you dislike about BigTime?

The bigtime platform remains impeccable without a doubt, although during the last time it has begun to lose digital asset management sequences, losing applications of probative statistics, sales performance management, consulting services failure of marketing errors, generating deficient business projects, creating administrative annotations with exaggerated values, making the company's accounting system, let pass economic losses frequently.

What problems is BigTime solving and how is that benefiting you?

It is employed a use of the bigtime system to focus the reach of my company's business models, automating professional expressions of economic billing traceable, in which are handled tools for monitoring income, objective market transactions, appropriation of costs and data entry formats, exploration of qualified margins of response, direct records of indication of progress of networks, stable allocations of resources, standardization of internal processes, are optimized and defined according to each method of this platform, achieving extraordinary digital connections with the financial part of your company.

Mid Market (51-1000 emp.)
Oct 29, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"support for being new to BT"
What do you like best about BigTime?

I got prompt help navigating through BT, having just joined a new company. Easy to learn and great personalized service.

What do you dislike about BigTime?

not being able to upload directly into payroll system

What problems is BigTime solving and how is that benefiting you?

accurate timekeeping to integrate with quickbooks

Small Business (50 or fewer emp.)
Oct 28, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"BigTime new company review"
What do you like best about BigTime?

It is easy to use and very self-explanatory when filling in or editing any fields. It also ties in well with Quickbooks. The training on it is very clear as well.

What do you dislike about BigTime?

The tasks statuses are duplicating in the drop down under the task editor. Each task type needs to have the same statuses but now it is showing duplicates. There needs to be a way to have only one set of task status that shows for each type of task instead of showing all the statuses for every task type in the drop down.

What problems is BigTime solving and how is that benefiting you?

Our company is solving workflow and project management problems that we've experienced using other types of software. Also, we are benefitting from the Quickbooks integration since we have used that for years for our accounting software. Other software was just not able to integrate the way we needed it to with Quickbooks the same way Bigtime is.

Small Business (50 or fewer emp.)
Oct 01, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Our experience with this great and complete PSA software"
What do you like best about BigTime?

The time management of the work is one of the most complete that there is in the market, it has creation of reports, management of control of hours, management of payroll, etc. It has a modern design and the options available are very well organized and that helps to observe clearly the results obtained. It is very easy to capture time and be able to invoice it, which helps to maximize the profitability of your business. It has a great price, one of the lowest in a PSA software as complete as this

What do you dislike about BigTime?

The mobile application lacks important options that the web version does have, for example the ability to access time sheets. The software configuration time can be exhausting, the process is a bit long. The budgets present a couple of inefficiencies, it is complicated to be able to create the total of accumulated invoice

What problems is BigTime solving and how is that benefiting you?

We get estimates, follow ups, bill for time. BigTime's webinar helped me learn more about the role of professional service tools. I have been able to get very accurate quotes. We constantly monitor our projects to keep track of the workflow. I can do integrations with Quickbooks in a very stable and fast way

Small Business (50 or fewer emp.)
Sep 29, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Chat with Alejandro N"
What do you like best about BigTime?

Alejandro knew exactly what I needed and was able to help in no time and got me back on track for doing my payroll

What do you dislike about BigTime?

So far there is nothing that I would say that I dislike

What problems is BigTime solving and how is that benefiting you?

The benefits keep on coming I am creating reports and manipulating to get the info that I need and if there is an issue the help is immediate and always finds a solution

Mid Market (51-1000 emp.)
Sep 14, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Big Time's integrations are among the best in the market"
What do you like best about BigTime?

It has one of the best and most complete time managers, with tools ranging from time control management to billing. It can be integrated with systems such as Quickbook. BigTime is fully customizable to the needs of each company. The monthly cost is cheap and accessible even for small businesses. It has professional customer service and is always available. The quality of the invoices made are among the best we have obtained in any PSA software in the market

What do you dislike about BigTime?

The time management does not have a follow-up of the absence of employees or the respective vacations for each one. Budget tracking is a bit complicated to understand. Training is needed to properly use the software. Sometimes there are synchronization errors with Quickbook.

What problems is BigTime solving and how is that benefiting you?

Our productivity has increased with the software tools since it has a variety of work management. The web application has the same functions as the web version and helps us in those last minute moments when we need to edit tasks. We like to use the reimbursement management, activity tracking and time tracking by client, these help us to be able to control time and expenses so that the whole project stays within the budget

Small Business (50 or fewer emp.)
Sep 10, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The support has been excellent"
What do you like best about BigTime?

As the internal tech person with our company, I really appreciate the support options provided by BigTime IQ. Also, the on-boarding process was seamless, especially seeing that we were coming from a legacy version of BigTime. We review many other Time and Expense platform and this one was the most compatible to our needs.

What do you dislike about BigTime?

The app for the smart phones is rudimentary, and could be better and more intuitive, and support more features. Also the there wasn't an easy way to upload credit card expenses to the platform, so our company had to develop that option ourselves. Lastly, there isn't a back and forth connection to Google calendar, which would be very helpful for us and we suppose many others.

What problems is BigTime solving and how is that benefiting you?

Time and expenses as well as productivity.

Small Business (50 or fewer emp.)
Aug 21, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very thorough onboarding sessions with Sam"
What do you like best about BigTime?

The product is easy to use, great functionality

What do you dislike about BigTime?

It can be overwhelming, there is a lot this product can do!

What problems is BigTime solving and how is that benefiting you?

Our organization wanted more granularity into what employees were working on and how they are spending their "un-billable" time. We wanted more visibility into what employees would be working on in the future.

Small Business (50 or fewer emp.)
Aug 16, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Bigtime the solution specialized in Cost Billing."
What do you like best about BigTime?

Bigtime is a solution that specializes in online billing and time management providing companies that implement this tool with time tracking of expenses, WIP management, workflow planning and management, billing and other basic functions within companies. Bigtime allows you to fully track any type of computer, mobile device, and laptop, to all projects that are running and also gives you the facility to automatically and fully online generation of expense invoices obtained by each management

What do you dislike about BigTime?

One of the main factors that play against Bigtime is that it does not have backups for all the invoices produced by this tool. This causes a manual work and delays considerably the other functions, among other disadvantages that this solution presents we also find that its system of integration with other applications becomes a little complicated for people who are not trained for these functions.

What problems is BigTime solving and how is that benefiting you?

It is very important to highlight that Bigtime came to our company to eliminate almost entirely the manual generation of invoices through the web platform of our company, as this has both a generation of custom invoices as an automation of the same leaving the manual work in the background and moving completely to web. It also gives us a report of time and expenses made by the different employees of all locations eliminating much of the paperwork.

Small Business (50 or fewer emp.)
Aug 13, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"BigTime is a key component of the success of my business."
What do you like best about BigTime?

Invoicing is quick and the entire process can be completed within the application.

What do you dislike about BigTime?

Lack of integration with other programs for project collaboration like Asana and Smartsheet.

What problems is BigTime solving and how is that benefiting you?

BigTime is an easy application to manage projects and coordinate with Quickbooks for accounting.

Small Business (50 or fewer emp.)
Aug 07, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"BigTime Invoicing Webinar"
What do you like best about BigTime?

Really showed the ease of use. The presenter was very friendly and enthusiastic.

What do you dislike about BigTime?

On mute the entire time. Would have enjoyed a bit more dialog between participants.

What problems is BigTime solving and how is that benefiting you?

Time and Expense tracking for our IT Professional Services organization. The reporting webinar was critical for invoicing and providing supporting documentation for the invoice.

Small Business (50 or fewer emp.)
Aug 06, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Comprehensive and Easy to Use"
What do you like best about BigTime?

Big time is almost completely customizable. We can use their stock fields or create our own for invoicing and and project management.

What do you dislike about BigTime?

Not much to dislike. It's a deep platform, so expect to take some time learning the thing before you can complete tasks quickly.

What problems is BigTime solving and how is that benefiting you?

We're an architecture firm in need of a comprehensive project management, time tracking, and invoicing platform. Big Time handles all of that for us and integrates easily with our accounting software. We've stopped using three other software packages since purchasing BigTime

Small Business (50 or fewer emp.)
Aug 06, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Big Time was able to resolve my issue on the Fly"
What do you like best about BigTime?

I like that I can send the chat feature or my point of contact, Ben Kinsel a thousand emails and I always get a response the same day.

What do you dislike about BigTime?

I currently dislike the way my invoices are looking during the Implementation process; however I am confident we will work it out during our training calls in the future.

What problems is BigTime solving and how is that benefiting you?

We are hoping timesheet reporting will be performed more punctually within our company by the time/expense reporting. Our goal is to use the report functionality for increasing profitability on contracts by staying within budget allocation.

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